Customer Success Manager at DevSavant | LATAM

At DevSavant, we pride ourselves on being a premier technology partner, excelling in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. Our commitment to delivering innovative and high-quality solutions is matched only by our dedication to fostering a culture of growth and well-being among our employees. Join us and thrive in a supportive environment designed for success.We are representing a client that is a global leader in the channel management sector. We are in search of a dynamic Customer Success Manager (CSM) who is not only experienced in digital marketing but is also passionate about crafting transformative marketing strategies and initiatives. This esteemed client is recognized as the #1 in their industry, consistently outpacing competitors.As a Customer Success Manager, you will be an integral part of our Customer Success team. Your primary responsibilities will include managing a dedicated portfolio of named customers, driving product adoption, achieving desired outcomes, and ensuring renewals and expansion. You will also play a versatile role that may include general support and onboarding tasks, all aimed at helping customers realize the ROI they expected from our solutions, ultimately leading to satisfied clients who renew their contracts.ResponsibilitiesDeliver exceptional customer experiences by ensuring prompt resolutions and influencing policies that enhance customer satisfaction.Collect and analyze customer feedback to inform our sales process and product roadmap, ensure timely resolution of support tickets, advise on optimal configurations of the Impartner software, and provide strategic guidance to our clients' decision-makers.Offer continuous technical and product support to clients; our CSMs are frequently sought after for best practices and training. You will assist clients in strategizing the best ways to leverage our software based on their business needs and use cases.Manage customer contracts and the renewal process effectively.Regularly communicate with customers regarding their adoption trends, usage metrics, and business plans.Identify opportunities for customers to become advocates for Impartner through testimonials and case studies.

Only candidates based in the LATAM region are eligible for this fully remote role. Applications from outside LATAM will not be considered. Hostaway provides a vacation rental management platform used by over 20,000 property managers worldwide. The company helps short-term rental professionals streamline daily operations and grow their businesses. Hostaway is profitable, expanding rapidly, and has been recognized as the first unicorn in the short-term rental PMS sector. Details about Hostaway's journey and valuation can be found here. Role overview The Bilingual Customer Success Manager works with North American customers to help them achieve their goals using Hostaway's vacation rental software. This role focuses on enabling clients to get the most value from the platform, supporting their growth and satisfaction. The position is fully remote and open only to candidates in LATAM. Native-level fluency in both English and Spanish is required. The CSM collaborates closely with U.S. and North American clients, using strong communication and cultural understanding to deliver support and build lasting relationships. Key responsibilities Drive adoption of the Hostaway platform across a diverse client portfolio. Understand customer needs, guide them through tailored onboarding, and maintain ongoing engagement to help clients realize the full value of Hostaway's solutions. Build and maintain strong customer relationships. Proactively engage with clients to increase satisfaction and ensure their continued success with Hostaway.

About Every.io Every.io helps startups simplify back-office operations. The platform brings together banking, cards, bill payments, bookkeeping, tax, HR, payroll, and benefits in one place. Founders can focus on building their business while Every.io handles the paperwork, compliance, and routine tasks. Backed by Y Combinator and Redpoint Ventures, Every.io is a Series A company growing quickly and building a strong team. Role Overview: Customer Success Product Manager This role blends technical account management with product management. The Customer Success Product Manager works closely with customers across Latin America, ensuring they get the most from Every.io’s solutions while helping shape the product based on real user needs. Main Responsibilities Customer Success (75%) Act as the main technical contact for a set group of customers. Oversee onboarding, guiding customers through setup and adoption of Every.io’s platform. Provide technical support, troubleshooting, and help resolve issues for current users. Develop a clear understanding of each customer’s needs, challenges, and goals. Work with teams across the company to represent customer priorities and ensure they are addressed. Product Design and Management (25%) Review customer feedback, usage data, and support requests to identify where the product can improve or be further automated. Collaborate with engineering to design and deliver features that make onboarding easier and fix recurring problems. Update and refine product documentation, training guides, and self-service tools. Location This position is open to candidates based in Latin America.

Join Binance, the leading cryptocurrency exchange, as a Field Growth and Operations Manager for the LATAM region. In this role, you will spearhead offline acquisition strategies to expand our user base and enhance our market presence. You will collaborate with local teams to implement innovative growth strategies and drive operational excellence.

Cloudbeds builds software for the hospitality industry, supporting properties in over 150 countries and handling billions in bookings each year. The platform brings together independent hotels and large chains, helping them manage operations and improve commercial strategies through a unified system that connects with hundreds of partners. Since 2012, Cloudbeds has earned recognition as the World’s Best Hotel PMS Solutions Provider and a spot on Deloitte’s Technology Fast 500, with continued momentum into 2024. Role overview The Accounting Specialist - LATAM works directly with hotel clients and their accounting teams across Latin America. This role focuses on guiding clients through the setup and use of Cloudbeds’ financial features, ensuring each property is ready to operate from day one. Key tasks include mapping charts of accounts, configuring taxes, integrating with ERPs, and meeting country-specific e-invoicing requirements. The position combines hospitality accounting knowledge with technical curiosity and a strong commitment to helping clients succeed. What you will do Guide hotel clients and their accounting teams through accounting configuration and onboarding Map charts of accounts and set up tax configurations tailored to each property Integrate Cloudbeds with ERPs and ensure compliance with local e-invoicing regulations Work closely with clients to ensure smooth operational setup Team and collaboration The Onboarding & Accounting Integration Team combines hospitality experience with technical skills to solve real-world financial problems for hotel operators. Team members work quickly, partner with Engineering, Support, and Sales, and focus on connecting customers’ financial systems to Cloudbeds. Those who enjoy making a direct impact for clients will fit well here.

About RainAt Rain, we are pioneering the future of payments on a global scale. Our dynamic team, consisting of innovative builders and seasoned founders, is dedicated to transforming the way stablecoins are utilized in everyday transactions. We facilitate seamless card transactions, cross-border payments, B2B purchases, remittances, and more. By collaborating with fintechs, neobanks, and institutions, we empower them to launch solutions that are not only global but also inclusive and efficient. Join us as we strive to create a borderless financial landscape, backed by leading investors in the fintech, crypto, and SaaS sectors, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, and Khosla. If you are driven, inquisitive, and eager to contribute to a transformative financial future, we would love to connect.Our ValuesWe embrace an open and flat organizational structure, allowing team members to thrive in roles that align with their aspirations. Everyone at Rain has the freedom to pursue innovative ideas and influence our company's roadmap and vision.Role OverviewWe are on the lookout for a skilled and connected Business Development Analyst with a strong analytical background. In this role, you will be responsible for cultivating and managing significant partner relationships and strategic initiatives within our ecosystem. The ideal candidate will have an in-depth understanding of the web3 and financial sectors. We seek high achievers who can enhance our partnerships and advance our sales processes. This position offers the chance to deepen your expertise while exploring diverse aspects of a rapidly growing organization.Your ResponsibilitiesBe a vital member of our operations team, contributing to various facets of organizational growth.Establish and nurture strategic partnerships.Act as a trusted advisor and thought leader to third-party partners regarding all matters related to Rain.Collaborate with key stakeholders to design and implement events, content, and offerings.Develop effective activation and growth programs.Achieve ambitious company-wide business objectives.Ensure clear communication in both written and verbal forms, including documentation sharing, feedback solicitation, and maintaining sales tool hygiene.

Salary Range: $2,800 - $6,000 per month (Gross in USD)About Sezzle:Sezzle is on a mission to financially empower the next generation, redefining the shopping experience by merging innovative technology with interest-free installment plans. Our goal is to enhance consumer accessibility and elevate merchant sales through improved conversion rates and increased order values. Join our passionate and dynamic team to shape the future of fintech and retail, and create truly unique shopping journeys.Compensation:This mid-level software engineering position requires 3-7 years of experience, offering a compensation range of $2,800 - $6,000 USD per month, ensuring competitive and equitable remuneration based on skills and experience.Interview Process:At Sezzle, we value transparency. Our interview process includes multiple stages with regular feedback and set expectations:Application submitted (you are here)Wonderlic test (30-40 min)Coding assessment (~1.5 hours)Interview with recruiters (30 min)Interview with engineers (1 hour)Interview with engineering leadership (30-45 min)Offer!About the Role:We are looking for a highly skilled and motivated Software Engineer II who combines technical expertise with strong interpersonal skills. This role offers an exciting opportunity to work on transformative projects that will impact the shopping landscape.

About Truelogic Truelogic delivers nearshore staff augmentation services and is headquartered in New York. For over two decades, the company has supported a wide range of clients, from startups to established industry leaders, in reaching their digital transformation goals. More than 600 technology professionals, based throughout Latin America, work with U.S. companies on high-impact technology projects. Truelogic partners with both Fortune 500 firms and emerging businesses to drive digital innovation and deliver measurable results. Role Overview: GTM Operations Specialist The GTM Operations Specialist (Pipeline & Deal Operations) manages the commercial pipeline and helps ensure opportunities move efficiently from first contact to proposal and closure. This role sits within the Growth team and focuses on optimizing pipeline velocity, maintaining accurate CRM data, and supporting operational excellence for all active deals. This position requires strong organizational skills and the ability to collaborate with different teams to keep deals moving forward and prevent opportunities from being overlooked or delayed.

Salary Range: $2,800 - $6,000 per month (Gross in USD)About Sezzle:Sezzle is on a mission to empower the next generation financially. We are transforming the shopping experience by integrating advanced technology with effortless, interest-free installment payment plans. Our approach is not just about payments; we are redefining how consumers discover, engage with, and purchase their favorite products, significantly enhancing merchant sales through improved conversions and elevated order values. Join our innovative and dynamic team to help craft a unique shopping experience that goes beyond mere transactions.About the Role:We are in search of a skilled and passionate Software Engineer II with a strong background in accounting. This role offers an exciting opportunity to excel in a vibrant, fast-paced environment within a rapidly growing team, providing ample opportunities for career progression. Ideal candidates will possess a blend of high intellectual and emotional intelligence, with a career foundation in accounting that has transitioned into engineering. As a Software Engineer, you will contribute to the design, development, and implementation of software solutions, including coding, documentation, and adherence to coding standards and technical specifications.

Join our team as a Senior Software Engineer!At Sezzle, we are on a mission to empower the next generation financially by revolutionizing the shopping experience. We blend cutting-edge technology with interest-free installment plans, making shopping not only smarter but also more accessible. Our goal is to redefine how consumers discover and purchase their favorite products, driving significant impact on merchant sales through enhanced conversions and increased order values. If you are passionate about pushing the boundaries of technology and creating a unique shopping experience, we invite you to be a part of our innovative team!About the Role:We are looking for a talented and driven Senior Software Engineer with exceptional technical and interpersonal skills. This position offers an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly expanding team, with ample opportunities for career growth. In this backend-focused role, you will collaborate closely with stakeholders from Product, Support, and other engineering teams to deliver high-quality, scalable solutions that address both internal and customer challenges. Your contributions will not only enhance the daily operations of your colleagues at Sezzle but also allow you to iterate based on feedback.

Salary Range: $4,600 - $9,500 per month (Gross in USD)About Us:At Sezzle, our mission is to empower the next generation financially. We are transforming the shopping experience by merging innovative technology with seamless, interest-free installment plans, making shopping smarter and more accessible. We're not just about payments; we're redefining how customers discover, engage with, and purchase their favorite products while significantly enhancing merchant sales through improved conversions and higher order values. As we continue to lead the evolution of fintech and retail, we are building an inventive, vibrant team dedicated to crafting a unique shopping experience. If you are passionate about pushing technological boundaries and creating transformative experiences for both consumers and merchants, we invite you to join Sezzle and help shape the future of shopping!Role Overview:We are on the hunt for a skilled and driven Senior Mobile Engineer who excels in both technical prowess and emotional intelligence. This role offers a dynamic opportunity to thrive in a fast-paced environment as part of our rapidly expanding team, with plentiful prospects for career growth.

The salary range for this role is $2,200 - $9,500 per month (Gross in USD) About Sezzle: Sezzle is on a mission to financially empower the next generation, transforming the shopping experience with innovative technology and interest-free installment plans. We’re not just changing the way payments are made; we’re redefining how consumers discover and purchase their favorite products while enhancing merchant sales through increased conversions and higher order values. Join our dynamic team at Sezzle, and be a part of shaping the future of fintech and retail, creating a unique shopping journey that goes beyond mere transactions. About the Role: We are looking for a skilled and enthusiastic Mobile Engineer who combines technical expertise with emotional intelligence. This role offers a fantastic opportunity to excel in a fast-paced environment within a rapidly expanding team, presenting numerous career advancement possibilities. As a Software Engineer focusing on our mobile application, you will tackle challenges in our high-traffic applications, directly impacting our customers and product. You will collaborate with your team to develop features and products for our React Native-based mobile app, while also supporting the mobile platform in collaboration with engineers across various teams for larger product releases. As you enhance your skills, the size and scope of your projects will also grow. Sezzle promotes a strong culture of career advancement with clear paths through Engineering for all levels. You’ll be part of a full-stack Engineering team with diverse disciplines.

Join Our Engineering Team at FinalisAt Finalis, we are revolutionizing the private capital markets with our cutting-edge engineering solutions. As a Senior Software Engineer, you will collaborate closely with product managers, designers, and leadership to engineer high-impact products. This role is perfect for those who thrive in dynamic environments, tackle complex challenges, and create AI-driven technical solutions that bring value and scale with our expanding business.Your RoleIn your position as a Senior Software Engineer at Finalis, you will be essential in developing and scaling our AI-native platform, focusing on our three pivotal areas: compliance, data, and payments. You will take ownership of critical aspects of system design and implementation, influence our technical roadmap, and mentor junior engineers. This position demands strong technical proficiency, the ability to navigate through complexities, and a fervor for crafting reliable, secure, and elegant software solutions.Key ResponsibilitiesDesign, develop, and maintain robust backend services and APIs for our compliance, data, and payment products.Collaborate cross-functionally with Product, Design, Sales, and Compliance teams to transform business needs into technical solutions.Lead end-to-end projects from technical design through implementation, deployment, and monitoring.Ensure code quality, reliability, and security by adhering to best practices in testing, CI/CD, and monitoring.Mentor and nurture junior engineers, fostering a culture of technical excellence and continuous learning.Engage in architectural discussions and contribute to shaping the long-term technical vision of the platform.Stay informed about industry trends in fintech, compliance, and distributed systems to deliver innovative solutions at Finalis.

Please note: This is a fully remote position, but candidates must reside within LATAM to effectively collaborate with our team and internal stakeholders. Applications are welcome from all LATAM countries.Hostaway is a leading, AI-driven vacation rental management platform trusted by over 20,000 property managers globally. Our platform is specifically designed for professional short-term rental operators, unifying all aspects of property management for enhanced efficiency and growth.We are a profitable, high-growth company and the first unicorn in the short-term rental PMS space . Join us during this exciting phase of our journey! Discover more about our recent valuation and history here.About the RoleWe are seeking a Senior Talent Acquisition Partner to lead our hiring initiatives across the Americas (both North America and LATAM). This pivotal role involves close collaboration with business leaders to shape teams and ensure we attract top talent to support our ongoing growth.You will manage the entire hiring lifecycle for our Commercial functions, including Sales, Marketing, Customer Success, Implementation, and Technical Support, overseeing everything from high-volume SDR pipelines to senior leadership recruitment.This role will report to our Head of Talent Acquisition, based in Europe, which necessitates a degree of comfort with independent decision-making and the ability to navigate time zone differences. We trust you to be the expert in your region and to act accordingly.A Note Before You ApplyAs a fast-paced scale-up of about 300 employees, we prioritize agility and innovation. We do not have extensive layers of processes or specialized support functions. Candidates should be prepared for a dynamic work environment.

Fullstack EngineerLocation: Remote (LATAM based)Type: Full-time / ContractAbout GovWorxGovWorx is a forward-thinking technology firm with a mission to empower public safety agencies, including 911 Emergency Communications Centers, law enforcement, and fire/EMS departments, through innovative AI solutions. Our platforms, such as CommsCoach, BluAssist, and MedAssist, utilize operational data to improve training, quality assurance, and performance evaluation, striving to enhance staffing, morale, and efficiency within public safety sectors.Position OverviewAs a Fullstack Engineer at GovWorx, you will play a vital role in our software development team by engaging in the design, planning, and execution phases of our Software Development Lifecycle. Your contributions will include software design and architecture, active development work, and providing peer reviews and mentorship to fellow engineers. You will be expected to take initiative and comply with our quality, security, and architectural standards.Key ResponsibilitiesSoftware Design & Architecture:Create comprehensive architectural diagrams, documentation, and implementation plans.Adhere to company architectural guidelines and industry best practices while developing software for both Software as a Service and on-premises environments.Software Development:Demonstrate proficiency in coding across the entire stack: front-end, back-end, and database.Develop meaningful automated tests, including Unit Tests, integration tests, and functional automation (e.g., Selenium, Playwright, etc.).Collaboration and Support:Collaborate effectively with cross-functional teams, including engineering and customer success.QualificationsBachelor’s degree in Information Technology, Computer Science, or a related field.At least 5 years of experience as a software developer, preferably within SaaS or technology-centric organizations.Proficient in .NET and/or Java (Spring Boot experience is a significant advantage).Strong understanding of application development methodologies and practices.

Join g2i, a pioneering company in the tech industry, as a FullStack Engineer specializing in Flutter and Golang. We are looking for dynamic professionals from Latin America who are eager to innovate and contribute to exciting projects.As a FullStack Engineer, you will work on diverse applications, ensuring seamless integration between front-end and back-end systems. Your expertise in Flutter will enable you to create outstanding user experiences, while your skills in Golang will ensure robust server-side functionalities.

The salary range for this role is $1,500 - $4,000 per month (Gross in USD)About Sezzle:Sezzle is on a mission to financially empower the next generation by transforming the shopping experience. We leverage innovative technology to provide seamless, interest-free installment plans, making shopping smarter and more accessible. Our approach goes beyond payments; we aim to redefine how consumers discover, engage with, and purchase their desired products, ultimately enhancing merchant sales through improved conversion rates and higher order values. Join our dynamic and innovative team as we shape the future of fintech and retail, crafting a unique shopping journey.About the Role:We are in search of a passionate and skilled Junior Software Engineer who also possesses a strong foundation in accounting. This role is ideal for individuals who began their careers in accounting and have transitioned into engineering, looking to apply their domain knowledge to tackle technical challenges within the fintech landscape. The successful candidate will thrive in a fast-paced, collaborative environment, contributing to the design, development, and implementation of software solutions. Responsibilities include coding, documentation, and ensuring high-quality performance of software in alignment with coding standards and technical designs.Interview ProcessAt Sezzle, we prioritize transparency and regular feedback throughout our hiring process. Please note that progression through interview stages is not guaranteed.

Discover the Nortal experience!Become part of our collaborative team in LATAM: Engage in enjoyable activities such as coffee breaks, tech talks, and team games with your colleagues and leadership.Embrace a culture free from micromanagement! We prioritize autonomy, transparent communication, and respect for diversity as core values.Your well-being is our priority: Our People Care team is available from day one to assist with everything from time-off requests to wellness initiatives.Additionally, our Accounts Management team guarantees smooth and effective client relationships, allowing you to concentrate on your core expertise.Are you ready to grow with us?

Join our innovative team at Luxury Presence as a Staff Software Engineer specializing in our Data Platform. This remote position invites talented engineers from Latin America to contribute to developing scalable solutions that empower our clients in the luxury sector.As a key member of our engineering team, you will work closely with cross-functional teams to design, implement, and maintain robust data solutions that drive insights and enhance user experience. Your expertise will help shape the future of our data platform.

Embrace the Nortal Experience!Become a part of our tight-knit LATAM remote team: Engage in enjoyable activities such as coffee breaks, tech talks, and games with your colleagues and management.Enjoy Independence! We promote autonomy, open communication, and respect for diversity as our guiding principles.Your Well-being is Important: Our dedicated People Care team is here to assist you from day one, whether it's for time-off requests or wellness check-ins.Additionally, our Accounts Management team guarantees seamless client relationships, allowing you to concentrate on what you excel at.Ready to evolve with us?