Client Account Manager (International)

Job Overview:As an International Client Account Manager, you will play a pivotal role in fostering and maintaining strong relationships with our global clients. Your primary focus will be on understanding client needs, developing tailored strategies, and ensuring the highest levels of service delivery. You will be the go-to contact for clients, adeptly handl…

Job OverviewWe are seeking a dedicated Remote Client Account Manager to cultivate and oversee our client relationships, ensuring exceptional satisfaction and loyalty. In this pivotal role, you will gain a deep understanding of client requirements, devise and execute strategies to fulfill those needs, and guarantee the delivery of top-tier services. As the primary liaison for clients, you will adeptly handle inquiries, resolve issues, and facilitate effective communication between clients and our internal teams.Key ResponsibilitiesClient Relationship ManagementBuild and sustain robust relationships with clients.Serve as the main point of contact, addressing client inquiries and communications with efficiency.Organize meetings and engagement opportunities for clients.Conduct regular check-ins to assess progress and collect client feedback.Client SupportDeliver prompt and effective support to clients, resolving any issues they may encounter.Act as a liaison between clients and technical support teams as needed.Ensure clients are well-informed and trained on our products and services.Account ManagementOversee client accounts, ensuring services are delivered promptly and meet expectations.Identify opportunities for upselling and cross-selling additional services or products.Prepare and present regular performance reports, project updates, and relevant data to clients.Invoice ManagementReview and approve client invoices for accuracy and compliance with contractual obligations.Address and resolve discrepancies related to billing.Communicate with clients about invoice inquiries and payment statuses.Internal CoordinationCollaborate with internal teams (procurement, projects, service) to ensure seamless service delivery and address any issues.

About xAIAt xAI, we strive to build cutting-edge AI systems that enhance humanity's understanding of the universe. Our dedicated team is small but incredibly driven, emphasizing engineering excellence and fostering an environment where curiosity and self-challenge are key. With a flat organizational structure, we empower our employees to take initiative and contribute significantly to our mission. Strong work ethic and prioritization skills are essential, as is the ability to communicate effectively and share insights with team members. About the RoleWe are on the lookout for a talented and experienced Client Account Manager to join our dynamic Spanish market sales team and help propel our growth forward.

About Wrapbook:Wrapbook is a groundbreaking platform dedicated to simplifying production payroll and accounting, making it faster, easier, and more secure. Our unified payroll solution connects your entire team—production, accounting, cast, and crew—all in one cohesive platform. We empower production teams to effectively manage projects, ensure timely payments to cast and crew, track expenses, and generate insightful analytics. Additionally, we provide workers the ability to manage their timecards, track pay, and onboard to new projects seamlessly from any device. Wrapbook is committed to bringing clarity and reliability to production payroll and enhancing the productivity of teams across the industry.We are proud to be trusted by various companies, powering payroll for industry leaders such as SMUGGLER, Tuff, and GhostRobot. Our rapidly expanding team of over 250 professionals spans the USA and Canada, including entertainment and technology experts from organizations like SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, and Facebook. Supported by premier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital, we have successfully raised $130 million, positioning us strongly for future growth.Your Role – (Remote – USA / Canada)We are seeking a dedicated Staff Accountant – Client Funds to oversee the daily cash reconciliations of client funds within a dynamic, high-volume payment environment. As we innovate our approach to reconciling and accounting for client funds, this position is pivotal in enhancing our internal ledger and supporting our growth trajectory.This position is perfect for individuals who thrive in managing money movement logic, handling large datasets, and resolving complex systems challenges. You will engage in hands-on execution while also contributing to the development of future client funds reconciliation processes at Wrapbook, including exploring AI-assisted methodologies as we scale.Key Responsibilities:Take ownership of daily cash reconciliations of client funds within Wrapbook’s internal ledger and payment systems.Investigate and resolve discrepancies in reconciliations within a fast-paced transaction environment.Identify, document, and manually record any missing or incomplete money movements through journal entries.Develop an in-depth understanding of end-to-end money movement processes across Wrapbook’s systems.Collaborate cross-functionally with Engineering, Product, Data, Client Operations, and Corporate Accounting teams.Enhance visibility and confidence in client fund balances through improved reporting and insights.

Join our dynamic team at growetalents as a VIP Account Manager specializing in building and maintaining relationships with our valued clients who speak Bulgarian. In this role, you will be responsible for ensuring client satisfaction and managing key accounts effectively.You will leverage your exceptional communication skills and cultural understanding to deliver tailored solutions that meet client needs while enhancing their overall experience with our company.

Join Our Team as an International Project Manager!At Intelligent Technical Solutions, we are on the lookout for a talented Project Manager to enhance our growing team. In this pivotal role, you will drive the successful delivery of projects with a focus on client satisfaction, utilizing your expertise in customer service, problem-solving, and meticulous attention to detail. Collaborate with a diverse group of professionals and leverage various tools to ensure projects are executed on time and within budget.Key Responsibilities:Oversee coordination of internal resources and third-party vendors to ensure seamless execution and collaboration.Lead projects to consistently meet client expectations while keeping a close eye on budgets and timelines.Encourage a culture of teamwork and shared success across all projects.Develop and maintain detailed project documentation throughout the project lifecycle.Employ appropriate verification techniques to manage changes in project scope, schedule, and costs.Prior Experience:At least 2 years of experience in leading project deployments or related roles.Strong technical knowledge of project components and systems.Exceptional problem-solving skills with a proactive approach to optimization.Excellent communication and collaboration skills for effective stakeholder engagement.Client-focused with a dedication to ensuring high levels of client satisfaction.Demonstrated flexibility and adaptability in project execution.Job Qualifications:Experience with remote teams is preferred.Hands-on experience in deploying and troubleshooting various technologies including endpoints, servers, cloud solutions, and networks.Able to thrive in a fast-paced and occasionally high-pressure consulting environment.Familiarity with Professional Services Automation (PSA) tools or ticketing platforms like ConnectWise is essential.Experience working in a Managed Service Provider (MSP) environment supporting multiple clients is highly desirable.Proficiency in Remote Monitoring and Management (RMM) tools such as Kaseya or LabTech/ConnectWise Automate is required.

As a Client Success Manager at OffshoreLaunch, you will play a pivotal role in ensuring that our clients receive exceptional service and support. You will be responsible for fostering strong client relationships, understanding their needs, and driving their success through our innovative solutions. Your expertise will help clients maximize their ROI and enhance their overall experience with our services.Key responsibilities include:Building and maintaining strong relationships with clients.Identifying client needs and providing tailored solutions.Monitoring client satisfaction and addressing any issues proactively.Collaborating with internal teams to ensure client success and satisfaction.

Canonical, a forefront leader in open-source software and operating systems, is seeking a passionate Revenue Accounting Manager to spearhead our revenue recognition processes, decisions, systems, and reporting. With our flagship platform, Ubuntu, being integral to transformative enterprise solutions in public cloud, AI, data science, engineering innovation, and IoT, we cater to top-tier public cloud and silicon providers globally. Our dynamic team, consisting of over 1,200 professionals across 75+ countries, thrives in a predominantly remote environment, convening in diverse global locations to strategize and execute. As a founder-led, profitable, and rapidly growing company, we prioritize accuracy and speed in our financial reporting, aligning product pricing, contracting, and sales processes seamlessly. This role demands an expert in IFRS 15/ASC 606 who can develop robust contract review and revenue recognition protocols while collaborating across product management, legal, FP&A, and sales operations teams to guarantee clarity and automation in our accounting practices. The ideal candidate will possess a profound interest in the technology sector, ideally with experience in data analytics and software engineering.

As an Account Executive (m/w/d) at natuvion, you will play a pivotal role in identifying and qualifying business opportunities, crafting tailored account strategies, and independently guiding the entire sales process—from the initial outreach to the closing stage. With expertise in our proprietary methods and tools, you will manage complex projects and client requirements, ensuring sustainable sales success. Account DevelopmentYou will establish innovative, customer-specific solutions, leading to the development and maintenance of long-term customer relationships.You will actively identify and leverage cross-selling and upselling opportunities.In close collaboration with Presales and Bid Management, you will ensure the smooth execution of sales initiatives, directly contributing to incoming orders.Opportunity ManagementYou will identify and qualify business opportunities effectively.You will create tailored proposals, negotiate terms, and represent the natuvion group and our portfolio.As the primary contact for accounts, you will independently manage the sales cycle.Ensuring Sales Quality and Optimizing Customer RelationshipsYou will oversee account development, generate account plans, and further enhance customer relationships.

Novakid is an online English language school for children ages 4 to 12. The program follows European CEFR standards, aiming to help young learners reach language levels similar to their English-speaking peers. The team includes more than 450 IT professionals and native-speaking teachers from the US, UK, and other countries. Role overview The Client Support Manager (Arabic) works remotely to assist Arabic-speaking families and students. This role focuses on making the learning experience smooth and positive for users who prefer to communicate in Arabic. What you will do Respond to questions and resolve issues for users in Arabic during lessons. Requirements Advanced or bilingual proficiency in Arabic. Location This is a remote position.

Join Binance as a Post Listing Account Manager, where you will connect with our vast user base and manage the post-listing experience of digital assets. Collaborate with teams across the organization to ensure optimal visibility and user engagement for our listed products. Your role will involve analyzing market trends, addressing community feedback, and optimizing processes to enhance our offerings in the ever-evolving blockchain landscape.

We are seeking a dynamic and results-driven Client Delivery Lead to join our team at enode. In this pivotal role, you will be responsible for overseeing the successful delivery of our services to clients across Europe. Your expertise will ensure that client expectations are met while fostering strong relationships and enhancing client satisfaction.As a Client Delivery Lead, you will collaborate with various stakeholders, manage project timelines, and ensure quality standards are upheld throughout the delivery process. You will play a key role in identifying opportunities for improvement and driving initiatives that enhance our service offerings.

About Customer.ioWith over 8,000 clients ranging from innovative startups to Fortune 500 companies, our platform empowers businesses to send billions of emails, push notifications, in-app messages, and SMS daily. Customer.io enables automated communication that resonates with audiences.About the RoleWe are actively seeking dedicated Associate Account Managers and Account Managers to enhance our thriving Account Management team across EMEA.In this pivotal role, you will nurture and cultivate robust, trusted relationships with a diverse portfolio of customers, ensuring their long-term success with Customer.io. You will collaborate closely with our Customer Success, Sales, Support, and Billing teams to facilitate renewals, identify growth opportunities, and deliver a seamless, thoughtful customer journey.This position may be filled at either level based on your experience and demonstrated leadership. Regardless of the level, you will be embraced by a supportive team, well-defined processes, and ample opportunities for growth and impact.Hiring TimelineWe are cultivating relationships for future Associate Account Manager and Account Manager roles and anticipate hiring within the next three months, subject to business needs and timing.Currently, we are conducting initial screenings with recruiters and hiring managers to understand candidates better and assess mutual alignment. As positions become available, we will advance qualified candidates through the hiring process and maintain transparency regarding next steps and timelines.What We ValueEmpathy for Customers: You genuinely care about customer success and earn trust through reliability and consistent follow-through.Clarity: You communicate clearly, set expectations upfront, and avoid leaving any ambiguity.Collaborative Spirit: You naturally partner with Sales, Customer Success, and Support to ensure a cohesive experience.Ownership: You take accountability for your accounts and see matters through to resolution.Curiosity: You possess a strong desire to learn about customers, the product, and ways to enhance our processes.Your ResponsibilitiesAct as the primary liaison for a portfolio of clients, fostering long-lasting relationships.Oversee renewals and assist in account retention efforts alongside the Customer Success team.

Who We AreAt Nava, we are dedicated to revolutionizing healthcare. With nearly 160 million Americans depending on their employers for healthcare, we recognize the need for a more efficient and transparent system. Our approach combines extensive benefits expertise with innovative technology to provide an affordable and user-friendly healthcare experience.Founded by experienced entrepreneurs and supported by top-tier investors, Nava has swiftly emerged as one of the leading benefits brokerages in the nation. We are pioneers in merging brokerage expertise with proprietary technology, such as our AI-driven benefits platform, HQ. This platform empowers HR teams to manage renewals effectively, streamline strategies, and enable employees to navigate their benefits effortlessly.In an industry worth $50 billion that is ripe for transformation, Nava is positioned to succeed by reducing costs for employers, enhancing employee satisfaction, and redefining the healthcare landscape for millions of Americans.About This Role & Why It MattersWe are looking for a Senior Client Manager for Large Groups to join our Client Success team on the West Coast and manage our California client portfolio. This role is perfect for an individual who is adept at hands-on tasks while also serving as a strategic benefits consultant. We seek someone with proven experience managing large group employer relationships in the 100-2,000 life range. This position is fully remote, but we strongly prefer candidates based in California or those with substantial large group experience who are willing to travel to California for in-person meetings.What sets this role apart: At Nava, you will play a vital role in our mission to #fixhealthcare by assisting both employers and employees in maximizing their benefits. You will have the opportunity to make a significant impact while utilizing industry-leading AI tools that are transforming HR team operations and employee experiences. This is your chance to engage in fulfilling work, nurturing client relationships, guiding members through their benefits journey, and implementing innovative strategies, all while contributing to dismantling outdated practices within the industry. Join us in making benefits more effective, accessible, and beneficial for all.What You’ll DoManage Your Portfolio: Take ownership of a portfolio of California large group employer clients (100–2000 lives), acting as their trusted advisor and proactively addressing their needs throughout the client lifecycle.

Metabase is transforming the way organizations extract insights from their data, catering to everyone from agile startups to large enterprises with thousands of users. Our platform is designed to bring simplicity and elegance to the often cumbersome world of enterprise business intelligence. As we continue to innovate, we are searching for our inaugural Account Manager to spearhead our new cross-selling initiative. With the recent launch of Metabot, our cutting-edge AI product, and several groundbreaking features on the horizon, this role offers a unique opportunity to drive a new revenue stream and deliver significant value to our existing customer base. This position is a pioneering 0-1 role without predefined processes, where you will have the autonomy to build and refine procedures, create effective playbooks, and manage as well as close sales pipelines. Join us in this thrilling venture as we embark on our next growth phase.

About Agero:At Agero, we are at the forefront of transforming the vehicle ownership experience. Our mission combines passionate individuals with cutting-edge, data-driven technology to enhance our clients' connections with their customers. As the leading B2B provider of white-label digital driver assistance services, we are redefining the industry by moving manual processes into a digital, transparent, and interconnected realm. Our offerings include an industry-leading dispatch management platform powered by Swoop, comprehensive accident management services, expert consumer affairs support, and connected vehicle capabilities. With over 150 million vehicle coverage points and partnerships with top automobile manufacturers and insurance carriers, Agero responds to approximately 12 million service events every year. As a proud member of The Cross Country Group, we are headquartered in Medford, Massachusetts, and operate across North America. To discover more about us, visit https://www.agero.com/.Note: For our technical roles, we prefer to initiate your journey in person. You may be required to travel to Medford for your onboarding. Rest assured, once hired, we will manage all travel arrangements and expenses.Role Overview and Objectives:The Senior Director of Account Management for Strategic Accounts acts as the chief executive relationship manager and commercial lead for a key Strategic Account in the Property and Casualty Insurance sector, specifically for a Fortune 100 client. This specialized role is pivotal in ensuring client retention, driving substantial growth, and facilitating executive alignment within one of our most significant partnerships. With clear commercial responsibility, the Strategic Account Manager oversees the entire partnership lifecycle, fostering transformative engagements with a leading insurance provider in the country. Responsibilities include full ownership of the Strategic Account, expanding existing programs, and implementing upselling strategies.

Join us in our mission to empower successful products around the globe! Location: We are a fully remote, globally distributed team! Currently, we are hiring within the GMT to GMT+2 time zones. Interview Process: Discover more about our interview process. Team: Product-led Sales Manager: Simon Fisher Compensation: Check our compensation calculator. Learn more about our hiring philosophy and our commitment to Diversity & Inclusion.About PostHogAt PostHog, we are dedicated to delivering the essential tools that businesses need from day one to their IPO and beyond. We are the operating system for software builders.Originating from open-source product analytics and launched through Y Combinator's W20 cohort, we have expanded our offerings to include more than a dozen products, such as:A built-in data warehouse that allows users to query product and customer data seamlessly with custom SQL insights.A customer data platform enabling effortless data transfer wherever needed.PostHog AI, an AI-driven analyst that provides product insights and aids users in making data-driven decisions.

Join Tether and Shape the Future of Digital FinanceAt Tether, we’re not just creating products; we’re leading a global financial revolution. Our state-of-the-art solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to effortlessly integrate reserve-backed tokens across various blockchains. By leveraging blockchain technology, Tether allows you to store, send, and receive digital tokens instantly, securely, and globally, all at a minimal cost. Transparency is the cornerstone of our operations, ensuring trust in every transaction.Innovate with TetherTether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by millions globally, alongside pioneering digital asset tokenization services.But that’s just the beginning:Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of possibility, crafting a future where innovation and human capabilities merge in unprecedented ways.Why Join Us?Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a significant impact in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve experienced rapid growth, maintaining a lean structure, and have secured our position as a leader in the industry.

Join Tether and Help Shape the Future of Digital FinanceAt Tether, we’re more than just product developers; we are at the forefront of a global financial revolution. Our innovative solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to effortlessly integrate reserve-backed tokens across various blockchains. Utilizing the power of blockchain technology, Tether allows you to store, send, and receive digital tokens instantly, securely, and globally, all at minimal cost. Transparency is the cornerstone of our operations, ensuring trust in every transaction.Innovate with TetherTether Finance: Our groundbreaking product suite features the world's most trusted stablecoin, USDT, which is relied upon by hundreds of millions globally, along with pioneering digital asset tokenization services.But that’s just the beginning:Tether Power: We drive sustainable growth by optimizing surplus power for Bitcoin mining through eco-friendly practices in state-of-the-art, geographically diverse facilities.Tether Data: We are fueling breakthroughs in AI and peer-to-peer technology, reducing infrastructure costs and enhancing global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.Tether Education: We are democratizing access to high-quality digital learning, empowering individuals to thrive in the digital and gig economies, and fostering global growth and opportunity.Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what’s possible, creating a future where innovation and human capabilities merge in impactful, unprecedented ways.Why Join Us?Our team is a global powerhouse of talent, working remotely from every corner of the world. If you’re passionate about making an impact in the fintech industry, this is your chance to collaborate with some of the brightest minds, pushing boundaries, and setting new standards. We’ve experienced rapid growth while remaining agile, and secured our position as a leader in the digital finance space.

Become a Part of Tether and Innovate the Future of Digital FinanceAt Tether, we are not merely developing products; we are spearheading a global financial revolution. Our advanced solutions enable businesses—from exchanges and wallets to payment processors and ATMs—to effortlessly incorporate reserve-backed tokens across various blockchains. By leveraging the capabilities of blockchain technology, Tether allows for the instant, secure, and global storage, sending, and receiving of digital tokens at minimal costs. Transparency is foundational to our operations, ensuring trust in every transaction.Innovate with TetherTether Finance: Our groundbreaking product suite showcases the world’s most reliable stablecoin, USDT, trusted by hundreds of millions globally, alongside pioneering digital asset tokenization services.But that’s just the beginning:Tether Power: Fostering sustainable growth, our energy solutions enhance surplus power for Bitcoin mining using environmentally friendly practices in state-of-the-art, globally diverse facilities.Tether Data: Propelling advancements in AI and peer-to-peer technology, we lower infrastructure costs and improve global communications with innovative solutions like KEET, our flagship application that reimagines secure and private data sharing.Tether Education: Democratizing access to premier digital learning, we empower individuals to excel in the digital and gig economies, promoting worldwide growth and opportunities.Tether Evolution: At the crossroads of technology and human potential, we are redefining possibilities, creating a future where innovation and human capabilities converge in exceptional, unprecedented ways.Why Join Us?Our team represents a global talent powerhouse, working remotely from every corner of the world. If you are enthusiastic about making an impact in the fintech realm, this is your chance to collaborate with some of the brightest minds, challenging norms and establishing new standards. We have experienced rapid growth, maintained efficiency, and secured our position in the industry.