Join Toku, a leading provider of tailored cloud communications and customer engagement solutions, as a Cybersecurity Engineer. We are dedicated to transforming customer experiences for enterprises through innovative technology and strategic consulting. Our comprehensive approach enables businesses to navigate the challenges of digital transformation and deliver crucial customer experiences via our cloud communication offerings. Based in Singapore, Toku serves clients across the APAC region and beyond, continuously expanding our presence in global markets.In this hands-on role, you will play a pivotal part in enhancing Toku's security operations, focusing on our infrastructure, cloud systems, and networks. Your responsibilities will include implementing security measures, monitoring for risks, responding to incidents, and refining our data protection strategies. This position is ideal for individuals who thrive in a dynamic technical environment and are passionate about practical security operations.

At Toku, we specialize in crafting tailored cloud communication and customer engagement solutions, revolutionizing customer experiences for enterprises. Our comprehensive approach empowers businesses to navigate the complexities of digital transformation, ensuring the delivery of mission-critical customer experiences through innovative cloud communication solutions. Combining local strategic consulting expertise with bespoke technology and robust regional infrastructure, Toku meets the diverse needs of large-scale enterprises. Headquartered in Singapore, we extend our support across the Asia-Pacific region and beyond, continually expanding our presence in global markets.In this pivotal role, you will act as a hands-on Services Engineer, primarily focused on the implementation, deployment, and optimization of contact center and enterprise voice solutions. You will also provide advanced (L3) support and incident response as needed. Collaborating closely with internal engineering and AI teams, you will oversee multiple customer projects, ensuring the highest standards of delivery quality, reliability, and continuous improvement. Success in this role requires a proactive mindset, technical curiosity, and a strong commitment to owning outcomes from start to finish.

At Toku, we engineer tailored cloud communication and customer engagement solutions that redefine the customer experience for enterprises. Our comprehensive approach empowers businesses to navigate the complexities of digital transformation and deliver essential customer experiences through innovative cloud communication tools. Toku leverages local strategic consulting expertise, customized technology, regional infrastructure, and global connectivity to meet the diverse needs of large-scale enterprises. Based in Singapore, Toku serves clients throughout the APAC region and is rapidly expanding its presence in global markets. As an Applied AI Engineer at Toku, you will be instrumental in developing, refining, and deploying cutting-edge AI capabilities, particularly in speech-to-text, chatbots, and features powered by large language models. This position merges hands-on model development with applied research, enabling you to evaluate current methodologies, investigate new techniques, and translate research findings into impactful enhancements in live systems. You will collaborate closely with engineering teams to seamlessly integrate models into production services while maintaining a strong focus on timely delivery. If you are passionate about balancing rigorous technical execution with curiosity-driven research that directly influences product results, this role is for you.

Join Toku, where we redefine cloud communications and elevate customer engagement for enterprises through innovative, tailored solutions. Our comprehensive, end-to-end approach empowers businesses to navigate the challenges of digital transformation, ensuring seamless and impactful customer experiences through our cloud communication services. With a blend of local consulting expertise, customized technology, regional infrastructure, and global connectivity, Toku is dedicated to meeting the unique needs of large-scale enterprises. Based in Singapore, we are expanding our reach across the APAC region and global markets.In this pivotal role, you will serve as the primary service delivery manager for a major enterprise client in the Middle East. You will take ownership of service governance, communication, and stakeholder trust. Collaborating closely with internal support, engineering, and product teams, you will ensure service level agreements are upheld, issues are effectively managed, and clients receive timely and structured updates. Your success will hinge on exemplary stakeholder management skills, clear communication, and disciplined service delivery.

Join Toku, a pioneering company in cloud communications and customer engagement, as we redefine enterprise customer experiences. Our comprehensive solutions are designed to facilitate digital transformation, enabling businesses to thrive in the evolving landscape of customer interactions. We leverage local expertise, custom technology, and a robust regional infrastructure to meet the unique demands of enterprises operating across Asia-Pacific and beyond. As a rapidly growing entity headquartered in Singapore, Toku is committed to expanding its influence in global markets.As a Founding AI Engineer, you will spearhead the advancement of our speech recognition technology, focusing on the development of open-source models tailored for APAC languages and telephony scenarios. You will be responsible for the complete machine learning lifecycle, from model architecture to deployment, including sharing your work on platforms like Hugging Face and GitHub. This position offers a unique opportunity to create impactful technology that will enhance communication for billions in the Asia-Pacific region.

Join Makimoto, where we are pioneering an open-core AI initiative aimed at enhancing conversational AI systems within the Asia-Pacific region. Our collaboration with Toku’s AI teams allows us to integrate production-ready AI capabilities—including advanced speech recognition and intelligent AI agents—into developer-centric platforms, open-source projects, and community-led innovations.We are excited to offer a variety of early-career positions for individuals eager to engage with real-world systems right from the start. You will contribute to the development of tools, APIs, prototypes, and developer workflows that are continuously evolving. This role provides a unique opportunity to learn by doing, as you collaborate with seasoned engineers and contribute to systems currently in active use.

Toku is at the forefront of redefining customer engagement and cloud communication solutions tailored for enterprises. Our comprehensive offerings enable businesses to navigate the challenges of digital transformation seamlessly, delivering critical customer experiences through innovative cloud services. Headquartered in Singapore, we leverage local consulting expertise, customized technology solutions, and a robust regional infrastructure to meet the diverse needs of enterprises across the APAC region and beyond.As the Service Delivery Manager, you will be the principal service delivery contact for a major enterprise client in the Middle East. In this pivotal role, you will manage service governance, ensure effective communication, and foster stakeholder confidence. You will collaborate with internal support, engineering, and product teams to uphold service standards, manage issues efficiently, and provide clients with structured and transparent updates. Your success will hinge on your ability to manage stakeholders effectively, communicate clearly, and execute services with discipline.

Join Toku as the Vice President of Network Operations Centre (NOC), where you will spearhead our global 24/7 NOC operations. You will be instrumental in ensuring unparalleled service availability and customer satisfaction across our cloud communication platforms. This senior leadership position focuses on strategic oversight, team leadership, and process optimization rather than direct troubleshooting, following a distributed follow-the-sun model. If you excel in driving operational excellence and are adept at managing strict contractual KPIs, we want you on our team.

Join Adventus as an Associate Cybersecurity Engineer and play a vital role in protecting our information systems and networks. You will collaborate with a team of cybersecurity professionals to implement security measures, conduct vulnerability assessments, and respond to incidents, ensuring the integrity of our data and infrastructure.

Assurity Trusted Solutions (ATS), a subsidiary of the Government Technology Agency (GovTech), has been a reliable partner for over a decade, providing a comprehensive array of products and services. Our offerings include infrastructure and operational services, governance and assurance services, and managed processes. In the ever-evolving digital and cybersecurity landscape, where trust and collaboration are paramount, ATS is dedicated to achieving mutually beneficial outcomes by working closely with GovTech, various governmental agencies, and commercial partners to reduce cyber risks and enhance security measures.We invite skilled professionals to join our team as Cybersecurity Engineers, specifically those with a solid foundation in Security Operations (SecOps). Successful candidates will be employed under a direct contract until November 30, 2028.Key Responsibilities:Develop and uphold cybersecurity standards, procedures, configurations, and rules for systems and services as part of our dedicated team.Conduct security exercises, including table-top and simulation drills, to validate security procedures.Engage in security incident response, analyzing alerts, coordinating with system operators, identifying threats, and performing initial triaging before escalating to senior security responders.Coordinate Indicators-Of-Compromise (IOC) scanning and compile reports from various system operators to provide consolidated updates to stakeholders.Conduct vulnerability assessments using both automated and manual tools, and recommend actionable remediation strategies. Understand published vulnerabilities and their corresponding security patches in relation to deployed systems, and perform risk assessments.Monitor and communicate security patch releases for various products, and participate in security patch assessments using standards like the Common Vulnerability Scoring System (CVSS), contextualized within the deployed environment.Present findings and reports to stakeholders regarding vulnerability scans, security testing outcomes, security incidents, and the overall security posture of systems.

Join Assurity Trusted Solutions (ATS), a subsidiary of the Government Technology Agency (GovTech), as we lead in the ever-evolving landscape of cybersecurity. With a decade of experience, we offer an extensive range of products and services, including infrastructure and operational services, authentication, governance, and assurance services, all aimed at fostering trust and collaboration in the digital world.We are seeking a Senior Cybersecurity Engineer specializing in Architecture and Solutioning. The ideal candidate will be well-versed in Network Security or Device/Endpoint Management and will be engaged in a contract capacity.Key Responsibilities: Act as the subject matter expert (SME) in Cybersecurity. Conduct thorough Threat Risk Assessments across applications, cloud infrastructure, and enterprise systems. Utilize structured methodologies (e.g., STRIDE) for Threat Modelling, integrating MITRE ATT&CK effectively. Lead and collaborate with multi-disciplinary teams to implement cyber security controls across various environments, including cloud and on-premises. Provide insights for configuring and improving security detection and response tools (e.g., SIEM, VA, NDR, XDR, EDR) for enhanced operational efficiency. Evaluate new technologies and validate their security through lab setups and proofs of concept (PoC). Draft and specify technical security clauses for project tenders. Analyze, document, and present security findings and recommendations to stakeholders. Work with governmental bodies to define security requirements and collaborate with industry partners to implement functional capabilities. Ensure compliance with secure software development lifecycle practices, maintaining high coding standards and delivering quality products. Qualifications: Minimum of 5 years of experience in the cybersecurity domain. Proven experience in managing, deploying, and maintaining security infrastructure. Ability to manage contractors and collaborate effectively with cross-functional teams. Experience in conducting comprehensive security assessments, including threat modelling, vulnerability assessments, and penetration testing. Up-to-date knowledge of cybersecurity tools, technologies, and standards (e.g., OWASP and MITRE ATT&CK). Strong communication and interpersonal skills. Self-motivated with logical and analytical thinking abilities.

Join our dynamic team at xcellink as a Mid-Level Cybersecurity Engineer. In this pivotal role, you will utilize your technical skills to protect critical information systems and facilitate secure operations across our organization.Key ResponsibilitiesConduct security assessments and penetration testing to identify vulnerabilities and develop threat models.Implement and automate security tools within CI/CD pipelines to enhance security measures.Respond to security incidents and provide education on secure coding practices to developers, ensuring adherence to security standards and regulations.Collaborate with IT and other departments to promote and implement security best practices.Stay informed about emerging cybersecurity trends, threats, and technologies.Monitor security systems and assist in incident response efforts.Evaluate current cybersecurity protocols and propose improvements to strengthen security posture.Document findings, procedures, and recommendations comprehensively.Mentor and guide junior cybersecurity engineers within the team.

At Toku, we specialize in crafting tailored cloud communication and customer engagement solutions, revolutionizing the way enterprises connect with their customers. Our comprehensive approach simplifies the intricacies of digital transformation, enabling businesses to deliver essential customer experiences through our innovative cloud solutions. By amalgamating local strategic consulting, custom technology, regional infrastructure, connectivity, and global outreach, Toku adeptly caters to the diverse needs of large-scale enterprises. With our headquarters in Singapore, we extend our services across the Asia-Pacific region and beyond, steadily expanding our presence in global markets.As a Backend Engineer at Toku, you will assume a pivotal backend-first role, responsible for designing, developing, and managing the core services that sustain our omnichannel communications platform. Your primary focus will be on backend systems developed in Go, modernizing and transitioning legacy services, while ensuring robust system design and successful production outcomes. This position emphasizes deep expertise in backend engineering, architectural insight, and accountability for full-stack ownership. If you thrive on analyzing backend systems from end-to-end and independently driving production solutions, you will excel in this role.

Join Toku, where we are redefining cloud communications and customer engagement solutions, enabling enterprises to transform their customer experiences. Our comprehensive approach assists businesses in navigating the complexities of digital transformation, delivering essential customer experience solutions via cloud communication. With a blend of local strategic consulting, tailored technology, regional infrastructure, and global outreach, Toku caters to the varied requirements of large-scale enterprises. Based in Singapore, we proudly support customers throughout the Asia-Pacific region and beyond, continuously expanding our presence in global markets.As a Senior Backend Engineer at Toku, you will be instrumental in designing, building, and owning the backbone of our omnichannel communications platform. You will primarily focus on backend systems developed in Go, modernizing and rewriting legacy services, and ensuring the integrity of system design and production outcomes. This role emphasizes deep expertise in backend engineering, architectural insight, and a strong sense of ownership, rather than a broad full-stack approach. If you thrive on conceptualizing backend systems end-to-end and independently driving production solutions, we want to hear from you.

Assurity Trusted Solutions (ATS), a proud subsidiary of the Government Technology Agency (GovTech), is at the forefront of providing a robust suite of cybersecurity products and services. With over a decade of experience, ATS collaborates with GovTech, various government agencies, and commercial partners to enhance security frameworks and mitigate cyber risks in an evolving digital landscape. Our commitment to trust and collaboration drives unparalleled business outcomes.Key Responsibilities:Lead the Security Orchestration, Automation, and Response (SOAR) processes to streamline cybersecurity operations and enhance incident response efficiency.Design and implement automated workflows to minimize manual cybersecurity tasks.Develop and maintain automation scripts and playbooks to facilitate operations, including reporting, monitoring, and incident response.Establish and uphold development standards for playbooks, including naming conventions, parameterization, and logging protocols.Optimize existing sub-playbooks for improved performance, error handling, and flexibility.Refactor legacy playbooks to promote reusability and consistency.Oversee integration of the SOAR platform with third-party applications and systems to align with operational workflows.Conduct thorough testing and validation of playbooks to ensure robustness in automated workflows and integration code.Implement and manage automation technologies within existing security frameworks.Collaborate effectively with cross-functional teams to ensure the successful integration of security automation initiatives.Engage with third-party system administrators or vendors to resolve integration and data flow challenges.Define and execute interface testing scenarios to validate successful integration.Monitor automation performance, identifying and addressing bottlenecks or failure points.Document workflows, decision-making logic, sub-playbook dependencies, and version changes comprehensively.Stay abreast of emerging security threats and technologies to propose innovative automated solutions.Provide training and support to team members on automated security processes and tools.

Join our innovative Cybersecurity (Software Systems) product group as a Software Engineer. In this pivotal role, you will design, develop, and implement cutting-edge software solutions to protect our nation's cybersecurity infrastructure. Collaborating closely with a talented team, you will identify project requirements, prioritize tasks, and ensure our products effectively meet the needs of stakeholders and operational users. Your contributions will play a vital role in enhancing national security.

At Toku, we specialize in crafting tailored cloud communications and customer engagement solutions that transform customer experiences for enterprises. Our comprehensive approach empowers businesses to navigate the intricacies of digital transformation, ensuring the delivery of mission-critical customer experiences through innovative cloud communication solutions. Toku melds local strategic consulting expertise with customized technology, regional infrastructure, connectivity, and a global reach to meet the diverse requirements of large-scale enterprises. Headquartered in Singapore, Toku proudly serves clients across the APAC region and beyond, continuously expanding our impact in global markets. In this pivotal AWS-focused infrastructure role, you will take a hands-on approach to enhance the team's cloud maturity and create scalable, reliable infrastructure solutions across our platforms. Collaborating closely with engineering teams, you will translate application requirements into effective AWS architectures while optimizing infrastructure practices through automation and best practices. This position is essential for advancing our AWS capabilities and shaping the way we develop and maintain cloud environments. If you thrive on solving intricate infrastructure challenges and enjoy establishing order and expertise in dynamic environments, this role is ideal for you.

Join Assurity Trusted Solutions (ATS), a leading subsidiary of the Government Technology Agency (GovTech), as we navigate the evolving digital and cyber landscape. For over a decade, ATS has been a trusted partner, delivering a robust range of products and services including infrastructure and operational services, authentication solutions, governance and assurance services, and managed processes. We collaborate with GovTech, various government agencies, and commercial partners to enhance security postures and mitigate cyber risks, striving for mutually beneficial outcomes in a world where trust and collaboration are paramount.We are actively seeking a skilled Cybersecurity Engineer specializing in Digital Forensics and Incident Response to join our dynamic team.Key Responsibilities:Lead incident response initiatives through every phase of an incident:Conduct thorough triage and investigations of suspected cybersecurity incidents to ascertain scope and severity.Develop and implement effective containment strategies.Carry out comprehensive investigations and root cause analyses to pinpoint attack vectors, tactics, and impacts.Perform digital forensic acquisitions and analyses of artifacts from diverse sources, including:Endpoint systems and serversNetwork devices and logsCloud environmentsMobile devices and storage mediaMaintain transparent communication with stakeholders throughout the incident lifecycle and prepare detailed post-incident reports with preventive recommendations.Offer expert insights for automating Security Operations (e.g., implementing SOAR playbooks).Develop and test incident response playbooks and processes.Stay informed of the cybersecurity landscape and emerging threat actor TTPs.

Join Assurity Trusted Solutions (ATS), a proud subsidiary of the Government Technology Agency (GovTech), where we have been a trusted partner for over a decade. Our mission is to provide an extensive range of products and services, including infrastructure and operational services, authentication services, as well as governance and assurance services. In a rapidly evolving digital landscape, we are committed to fostering trust and collaboration with GovTech, government agencies, and commercial partners to effectively mitigate cyber risks and enhance security postures.We are seeking a passionate and experienced Senior Cybersecurity Engineer, specializing in Endpoint Protection and Endpoint Detection and Response, to join our dynamic team!Your Key Responsibilities: Lead the implementation of enterprise security infrastructures, focusing on Endpoint Protection (EPP) and Endpoint Detection and Response (EDR), which includes contractor management, design validation, and test acceptance. Develop and maintain comprehensive security policies for EPP and EDR to monitor compliance and detect potential security threats. Engage with stakeholders to translate business, technology, and security requirements into actionable roadmaps for EPP/EDR enhancements and rollouts. Oversee ongoing maintenance of enterprise security infrastructures to ensure service and security posture reliability. Provide consultancy for threat and risk assessments throughout the system lifecycle, from implementation through to maintenance. Establish and maintain disaster recovery procedures, and conduct security breach drills. Assist in managing security incidents, focusing on containment and recovery processes. Plan and participate in security operations to ensure adherence to defined information security policies and standards, while adapting to evolving security threats.