Customer Success Coach (Director/VP+) - Remote Opportunity

This remote Customer Success Coach (Director/VP+) position with Jobgether’s partner company is open to candidates based in Spain. The role is tailored for senior leaders in customer success who are interested in coaching and mentoring professionals, particularly within the technology sector and similar industries. Key Responsibilities Conduct one-on-one coaching sessions with professionals working in technology and related fields. Support clients as they develop leadership skills, improve communication, and navigate workplace challenges. Draw on personal leadership experience to help others achieve both personal and professional growth. Engage in structured training to learn and apply a recognized coaching methodology. Collaborate within a community of coaches focused on shared goals and mission-driven work. Role Highlights Remote work arrangement within Spain, offering flexibility and autonomy. Chance to directly influence the development of leaders in technology and adjacent sectors. Focus on empathy, emotional intelligence, and strategic guidance in every coaching interaction. Ability to broaden impact by participating in people-centered coaching initiatives.

Jobgether seeks a Director of Customer Success to join the team in Spain. This leadership position centers on supporting clients and ensuring they receive attentive, effective service. Role overview The Director will guide the Customer Success team, set clear goals, and help shape strategies that improve client satisfaction and retention. Building strong, long-term relationships with clients is a key part of this role, as is finding ways to refine and enhance every stage of the customer experience. Key responsibilities Lead and mentor the Customer Success team Develop and implement strategies to improve client satisfaction Work to increase customer retention Strengthen client relationships and oversee the customer journey Location This position is based in Spain.

Sama is an innovative B2B platform that empowers organizations to deliver highly personalized development experiences through our unlimited professional coaching service, accessible via our intuitive app (sama.io).Join us in transforming the corporate landscape by enabling employees to reach their fullest potential. We are pioneering the future of work!Are you ready to join a dynamic team of driven professionals who operate with an owner’s mentality and strive to provide extraordinary experiences? If so, keep reading.Your mission, should you choose to accept it:As an Account Manager, you will be pivotal in driving client success and retention. Utilizing a consultative approach, you will assist our clients in achieving their goals, optimizing their ROI through our platform, and ensuring each interaction is delightful and empowering. You will effectively communicate the strategic impact of our services to stakeholders at all levels within the client’s organization.Building relationships: Your exceptional ability to connect and build rapport will shine as you become the primary contact for our esteemed clients, nurturing strong and lasting partnerships.Innovation and growth: You will identify upselling opportunities and work closely with our sales team to drive revenue growth and expand our market reach. Your insights will also play a key role in product development aimed at enhancing client impact.What you'll be doing:Act as the primary point of contact and trusted advisor for your clients.Guide clients in developing their people strategy to align with business objectives.Facilitate onboarding for new customers through product demonstrations and training sessions.Regularly monitor customer engagement levels, reviewing data and analytics with clients to identify strategies for optimizing their experience and achieving business goals.Lead quarterly and annual business strategy reviews with each client.Identify opportunities for upselling to maximize client impact.Collaborate and share valuable customer insights across Marketing, Product, and Sales teams to drive growth.

Jobgether is looking for a Customer Success Engineer based in Spain. This position centers on helping clients reach their goals with Jobgether’s products. The role involves direct work with customers to understand their requirements and address technical questions as they arise. Main responsibilities Work closely with customers to identify their needs and ensure they use Jobgether’s solutions effectively Provide technical support to resolve client issues and answer product-related questions Build and maintain strong relationships to support long-term customer success What this role focuses on This position supports clients throughout their journey with Jobgether’s products. Success in this role means helping customers get the most value from the solutions provided and serving as a trusted technical resource.

The Technical Customer Success Manager at Jobgether works closely with clients in Spain to help them succeed with the company’s solutions. This position combines technical knowledge with a focus on building strong, trust-based relationships. What you will do Guide new clients through onboarding, making sure they get up to speed with Jobgether’s products. Deliver training sessions to help customers use features effectively. Provide ongoing support to address questions and resolve issues as they arise. Encourage product adoption and help clients get the most value from the platform. Role focus This role centers on customer satisfaction and technical support. Success comes from helping clients achieve their goals and making sure they have a positive experience with Jobgether’s offerings.

At SiteMinder, we recognize that the unique contributions of every employee are the driving force behind our success. We are committed to fostering a diverse and inclusive workplace that celebrates a multitude of voices, identities, backgrounds, experiences, and perspectives. Our culture empowers employees to embrace their individuality and take pride in their work. Together, our differences fuel innovation and enhance the services we provide to our customers.About Us...Since our inception in 2006, we have been devoted to simplifying technology for hoteliers. Our cutting-edge hotel commerce platform is designed to help accommodation providers efficiently attract and manage bookings online, making the process seamless and straightforward.We cater to a diverse clientele, ranging from boutique hotels to large hotel chains, enabling guests to book various accommodations, including igloos, cabins, castles, holiday parks, and more.Today, we proudly stand as the world’s premier open hotel commerce platform, partnering with over 50,000 hotels across more than 150 countries and processing over 130 million reservations annually through SiteMinder's advanced technology.Position Overview: Customer Success SpecialistAre you enthusiastic about driving customer success and empowering businesses to flourish? Do you thrive in engaging with clients and addressing their challenges directly? If so, the Customer Success Specialist role at SiteMinder is your ideal opportunity!Your Responsibilities...Act as a trusted advisor to our customers, guiding them to achieve their objectives and enhance their revenue streams.Quickly build rapport with customers via phone interactions and facilitate their adoption of our products.Cultivate in-depth product knowledge and demonstrate how to tailor our offerings to meet the specific needs of customers.Meet and exceed KPIs related to revenue growth and customer adoption metrics.Effectively manage your pipeline and performance in alignment with SLAs and KPIs.Your Qualifications...A genuine passion for sales, customer success, and delivering exceptional customer experiences.Outstanding communication skills, both written and verbal, with the ability to connect with a diverse customer base in English and German.Proven experience in customer success or a related field, demonstrating a track record of exceeding targets.Strong problem-solving skills and a proactive approach to customer engagement.

Join longtail-ai as a Senior Customer Success Manager, where you'll play a pivotal role in ensuring our customers achieve their desired outcomes with our innovative solutions. Your expertise will help guide clients through their journey, providing strategic insights and fostering long-lasting relationships.You will collaborate closely with cross-functional teams to enhance the customer experience and drive product adoption. Be prepared to leverage your skills in communication, problem-solving, and project management to make a real impact.

Join Shiji Group as a Customer Success Manager focusing on the DACH (Germany, Austria, Switzerland) region. In this pivotal role, you will be the main point of contact for our clients, ensuring their satisfaction and success with our innovative solutions. You will collaborate closely with various teams to enhance the customer experience and drive product adoption.Key responsibilities include:Building strong relationships with clients to understand their needs and challenges.Providing expert guidance on product usage and best practices.Monitoring client engagement and success metrics.Identifying growth opportunities and facilitating upsell initiatives.

2K Games is hiring a Customer Success Associate II in Madrid, Spain. This position centers on supporting customers and helping them get the most from our products. The role calls for someone who enjoys building strong client relationships and takes pride in delivering high-quality service. Role overview As a Customer Success Associate II, the main focus is to ensure customers have positive experiences with 2K Games. The job involves responding to client needs, addressing questions, and helping resolve issues efficiently. Building trust and maintaining ongoing communication with customers are key parts of this role. What you will do Provide support to customers using 2K Games products Develop and maintain relationships with clients Work proactively to ensure customer satisfaction Who we’re looking for Interest in gaming and customer service Proactive approach to solving problems Dedication to helping customers succeed

Join PlanRadar as a Customer Success Manager focusing on the DACH region (Germany, Austria, Switzerland). In this pivotal role, you will be responsible for fostering strong relationships with our clients, ensuring their successful adoption of our platform, and driving customer satisfaction. Your expertise will be crucial in guiding clients through the effective use of our software, ultimately leading to their success and growth.As a member of our dynamic team, you will have the opportunity to work in a vibrant environment that values innovation, collaboration, and professional development. We are looking for a proactive individual who is passionate about customer success and has a proven record in enhancing client experiences.

As a Bilingual Customer Success Manager at Landbot, you'll play a pivotal role in ensuring our customers achieve their desired outcomes using our innovative chatbot platform. Your primary responsibility will be to support and guide clients in their journey, providing them with the tools and knowledge they need to succeed. You will engage with clients in both English and Spanish, helping them navigate our platform and resolve any challenges they may encounter.

Join Our Team as a Customer Success Representative!At Septeo, a leading group in technological solutions, we are seeking a dedicated Customer Success Representative for our innovative Nivimu software. If you are passionate about customer service and technology, we want you on our team!Key Responsibilities:- Training and Onboarding: Guide clients from the start, ensuring a smooth implementation and understanding their needs.- Technical Support: Resolve issues, answer queries, and ensure Nivimu software operates effectively.- Client Relationship Management: Maintain close and proactive communication, anticipating needs and ensuring customer satisfaction.- Documentation and Resources: Create and update support materials (FAQs, tutorials, user guides).

As an Enterprise Customer Success Manager at CyberArk, you will play a pivotal role in ensuring the success and satisfaction of our enterprise clients. Your primary focus will be to cultivate strong relationships with clients, understand their needs, and facilitate their journey towards achieving optimal value from our solutions. You will collaborate closely with cross-functional teams to deliver tailored solutions, drive customer engagement, and contribute to their long-term success.

Join Ogury as a Customer Success Executive Intern and play a pivotal role in enhancing our clients' experience. As a part of our dynamic team in Madrid, you will support our customers in optimizing their engagement strategies, ensuring they derive maximum value from our innovative solutions.This internship offers you a unique opportunity to develop your skills in customer relationship management, problem-solving, and strategic communication while working in a fast-paced environment.

Role Overview MicroStrategy Inc. is hiring a Senior Customer Success Manager in Madrid. This position focuses on helping customers reach their goals and get the most from MicroStrategy’s services. The role includes leading a team committed to improving client satisfaction and strengthening customer engagement. What You Will Do Build and maintain strategic relationships with key stakeholders at client organizations Guide customers on best practices to support their success with MicroStrategy products and services Work closely with teams across the company to deliver solutions tailored to client needs Lead efforts to increase customer satisfaction and engagement

Role overview The Customer Success Specialist at jobgether supports clients during morning hours in Spain. The focus is on helping customers use jobgether’s services effectively and ensuring their needs are addressed. Key responsibilities Respond to customer inquiries and answer questions in a timely manner Identify challenges and offer practical solutions to resolve issues Develop and maintain strong, ongoing relationships with clients Work closely with other teams to provide a smooth customer experience Location and schedule This role is based in Spain and follows a morning work schedule.

About GoodHabitz GoodHabitz is an international ed-tech company founded in the Netherlands in 2011. With nearly 20 countries and 16 offices, our team of over 400 employees works to make learning accessible, engaging, and enjoyable. We offer online training courses that help individuals reach their potential. Our culture values support, personal growth, and celebrating achievements. We approach challenges with optimism and encourage every team member to bring their unique strengths. Role Overview The Customer Success Manager in Madrid will serve as the main contact for our Spanish clients. This role guides organizations from onboarding through ongoing engagement, helping employees make the most of the GoodHabitz learning platform. Success in this position means building strong relationships, understanding client needs, and ensuring our solutions help customers reach or exceed their goals. What You Will Do Lead inspiration sessions for learning and development ambassadors within client organizations to boost enthusiasm and platform usage. This may include suggesting internal marketing strategies, organizing events, and supporting communication efforts. Maintain proactive contact with customers to understand their needs and challenges, making sure our products are integrated into their daily operations. Manage the customer renewal process by evaluating outcomes, identifying risks, and recognizing new commercial opportunities. Deliver measurable results and success stories for clients, sharing these with colleagues and other organizations as examples of best practice. Embrace personal growth, seek feedback, and share customer insights with the GoodHabitz team to support continuous improvement. Location This position is based in Madrid, Community of Madrid, Spain.

Join our dynamic team at alan as a Customer Success Manager in vibrant Spain! In this pivotal role, you will be responsible for fostering strong relationships with our clients, ensuring their satisfaction, and driving customer engagement. As a key player in our organization, you will work closely with cross-functional teams to deliver exceptional service and support, helping our clients achieve their goals.

As the Customer Success Operations Lead at Contentsquare, you will play a pivotal role in driving customer satisfaction and operational excellence. You will lead initiatives that enhance the customer experience, streamline processes, and ensure that our clients are getting the most value from our solutions. Your expertise will help us innovate and evolve our customer success strategies.

Role overview Jobgether seeks a Customer Success Manager to support clients in the defence and intelligence sectors across Spain. This position focuses on building lasting client relationships, guiding organizations as they use Jobgether’s solutions, and ensuring customers reach their goals with the product. What you will do Collaborate with defence and intelligence clients to understand their needs and priorities Support clients through onboarding, product adoption, and continued use of Jobgether’s solutions Communicate regularly to monitor satisfaction and address concerns Promote active engagement so clients gain the full value of Jobgether’s offerings Requirements Experience in customer success, preferably with defence or intelligence organizations Strong skills in relationship management Awareness of the specific needs and expectations of clients in these sectors Drive to provide high-quality service and maintain client satisfaction Location This role is based in Spain.