Reliability Operations Engineer at Serve Robotics | Sweden

Serve Robotics designs and operates autonomous sidewalk delivery robots, aiming to make robotic delivery part of daily routines. These robots are already active in cities such as Los Angeles, Miami, Dallas, Atlanta, and Chicago. The company brings together expertise from software, hardware, and design, blending machine learning and computer vision with a focus on user experience. Collaboration, practical problem-solving, and mutual respect shape the team’s approach. Role overview The Reliability Operations Engineer will help maintain and improve the reliability of Serve Robotics’ robotic and cloud systems. This position centers on supporting operations and troubleshooting technical issues, with a focus on daytime hours in Sweden. What you will do Respond to Tier 2 escalations to support the reliability of both robotic and cloud-based systems. Refine and optimize operational runbooks and processes to improve efficiency. Investigate technical issues as they arise, focusing on timely resolution. Collaborate with senior engineers, product teams, and Site Reliability Engineers (SREs) to troubleshoot and resolve incidents. Support incident response by triaging problems and coordinating communication across teams for effective solutions. Location This position is based in Sweden and involves working during daytime hours in this region.

Serve Robotics designs and operates sidewalk delivery robots that support local businesses and help ease street congestion. These robots have already completed deliveries in cities including Los Angeles, Miami, Dallas, Atlanta, and Chicago, turning robotic delivery into a routine service. The team at Serve Robotics brings together expertise in software, hardware, and design. Machine learning and computer vision play a central role in tackling practical challenges, always with attention to user experience. Collaboration and mutual respect shape the company’s approach, with teamwork seen as essential for finding effective solutions. Role overview The Senior Reliability Operations Engineer in Sweden focuses on ensuring the reliability of Serve Robotics’ systems in the region. This position leads incident response, manages escalations, and provides Tier 2 support for both robotic and cloud platforms. The role involves refining runbooks, automations, and operational processes, working closely with product engineering and Site Reliability Engineering teams. As the main incident lead for Sweden, this engineer makes sure problems are resolved efficiently and that updates reach the right stakeholders. Main responsibilities Lead incident response during regional daytime hours, managing technical investigations, centralizing communication, and coordinating with engineering and SRE teams for escalations. Handle escalated issues from Tier 1 support by using runbooks, metrics, logs, and system diagnostics to troubleshoot and resolve problems, and decide when to escalate further. Create and maintain runbooks, workflows, and operational documentation to ensure consistent handling of recurring issues, and collaborate with product teams to expand documentation. Develop and enhance automation scripts and tools to streamline remediation steps, improve response times, and reduce manual intervention. Use metrics, logs, and tracing tools such as Grafana, Prometheus, GCP Monitoring, and OpenTelemetry to proactively detect issues, monitor system performance, and strengthen detection methods.

Couchbase, the operational data platform designed for AI, enables businesses to unlock the full potential of their data. Leading organizations across various industries trust Couchbase for their critical operational, analytical, mobile, and AI workloads. Our platform is engineered to replace outdated infrastructure and disjointed data services, offering a unified solution built for performance, flexibility, and global scalability.With Couchbase, companies can transform their data into actionable insights, delivering innovative customer experiences, harnessing the vast capabilities of AI, and effortlessly extending applications from the cloud to the edge and beyond. Our AI-ready technology and enterprise partnership model simplify complexities while lowering total cost of ownership, empowering teams to remain agile, innovative, and secure.At Couchbase, we believe that data should be a catalyst for breakthroughs, not a hindrance. Discover why top enterprises rely on Couchbase to adapt, grow, and thrive amidst evolving challenges. Visit couchbase.com and connect with us on LinkedIn and X.Ready to join our journey? Apply today!We are looking for a passionate Solutions Engineer to support the rapidly expanding Couchbase user community and enhance customer success. Our Solutions (Pre-Sales) Engineers are pivotal technical experts in the field, responsible for driving and managing the technical facets of sales engagements. This involves articulating the benefits of NoSQL technology, clarifying how Couchbase Server operates, and showcasing its ability to address customer challenges. Your role will focus on generating enthusiasm among clients for adopting this innovative approach to fast and scalable databases.Key Responsibilities:Assist customers in navigating their challenges and fulfilling their needs with Couchbase Server, fostering enthusiasm for NoSQL database technology.Work closely with the sales team on account strategies and identify additional opportunities within existing accounts.Oversee the success of customer Proof of Concepts (PoC) and pilots by efficiently managing acceptance criteria and addressing issues as they arise.Create and present outstanding company and product demonstrations.Engage with technical stakeholders at all levels, from managers to architects and developers, to explain Couchbase Server and its various applications.Act as the technical product authority for customers and maintain awareness of the NoSQL competitive landscape.Collaborate with Product Management and Engineering to provide feedback and insights.

Role overview PA Consulting Group is hiring a Managing Consultant for the Operations & Improvement team in Stockholm. The position centers on supporting clients as they work to improve operational efficiency, streamline processes, and achieve their strategic objectives. Projects cover a range of industries and require working closely with colleagues from diverse professional backgrounds. What you will do Advise clients on ways to enhance operations and optimize key processes Create and implement solutions that align with each client’s specific goals Collaborate with a multidisciplinary team to tackle complex business challenges Help drive meaningful change within client organizations

About ControlUp ControlUp helps organizations move toward autonomous workplaces where daily IT operations run smoothly with minimal manual intervention. As a leader in Digital Employee Experience (DEX), ControlUp offers a platform that brings together real-time monitoring, automation, and proactive solutions for modern workplace management. The platform reduces operational complexity and tool sprawl, allowing IT teams to address issues before they impact productivity. Employees can stay focused, and IT runs efficiently, one platform, streamlined operations. Role Overview: Technical Sales Engineer (Remote, Sweden) ControlUp is seeking a Technical Sales Engineer to join the International Sales team. This remote role, based in Sweden, involves supporting technical sales efforts both on-site and remotely. The position may require up to 25% business travel. The Technical Sales Engineer will work closely with technical stakeholders and IT leaders, helping drive sales closure rates and increase Annual Contract Value (ACV). Experience in high-performance sales organizations and start-up environments is valued, along with a strong technical sales engineering background and a collaborative approach. What You Will Do Deliver technical presentations and product demonstrations for prospective clients Lead technical Proof of Concepts (PoCs) within client environments Build and manage technical relationships with prospects to ensure successful PoCs Participate in Sales, Marketing, and Partner events

Join our dynamic team as an Operations Engineer specializing in Active Directory. In this role, you will be pivotal in optimizing and supporting our Active Directory services, ensuring seamless access management and security protocols. Your contributions will directly affect our operational efficiency and security posture.

Grafana Labs is looking for an Engineering Manager to lead the Observability Department. This remote role is based in Sweden and centers on guiding a team of engineers as they build and improve observability tools. Role overview This position focuses on shaping engineering practices and supporting a group of skilled engineers. The Engineering Manager will help set direction, encourage collaboration, and ensure the team delivers reliable, high-quality software for Grafana Labs' customers. What you will do Mentor and support engineers in their professional growth Drive improvements to observability products and tools Foster a culture of quality and innovation within the team Guide the team in meeting customer needs through effective software delivery Location This is a fully remote position open to candidates based in Sweden.

Join Grafana Labs, a pioneering remote-first open-source company that empowers over 20 million users worldwide with our innovative visualization tool. Our renowned dashboards are utilized across diverse sectors, from monitoring climate change in the Alps to overseeing beehives. With an impressive client base that includes industry leaders like Bloomberg, JPMorgan Chase, and eBay, we are committed to enhancing observability strategies through our Grafana LGTM Stack, available as either Grafana Cloud or Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).At Grafana Labs, we are rapidly expanding while remaining true to our core values: a dedication to open-source, a collaborative global culture, and a commitment to meaningful work. Our team flourishes in an innovative environment where transparency, autonomy, and trust are paramount.Your qualifications may not encompass every requirement, and that's perfectly acceptable. If you're excited about this opportunity, we encourage you to apply for what could be a transformative step in your career.The OpportunityThe Solutions Engineering team serves as the customer-facing experts for our products. This team is instrumental in driving Grafana Labs' global growth by educating both potential and existing customers, ensuring their satisfaction and success. We leverage our technical and product knowledge through engaging demos, hands-on enablement, presentations, technical evaluations, and continuous interaction. Collaborating closely with our Sales team, we help qualify and close opportunities, serving as a vital communication link between our customers, Product Management, and Engineering teams.A Solutions Engineer listens attentively to prospects and customers, understands their needs, asks insightful questions to gather essential information, and translates this into effective solutions utilizing Grafana Labs technology. They act as the bridge connecting our highly technical engineering team with our customers and Sales team.What You’ll Be DoingPartnering with customers to understand their unique challenges and provide tailored solutions.Conducting product demonstrations and technical evaluations to showcase our offerings.Collaborating with Sales to support opportunity qualification and closure.Acting as a key communication channel between customers, Product Management, and Engineering.

About the Role Winthrop Technologies is hiring CSA Engineers for its team in Sandviken, Gavleborg County, Sweden. This role focuses on contributing to engineering projects that shape new solutions and support ongoing technological development. What You Will Do Work on a range of engineering assignments as part of the CSA (Civil, Structural, Architectural) team Support project delivery and help implement technical improvements Collaborate with colleagues to address project challenges and deliver results Who We’re Looking For Background in engineering, with an interest in civil, structural, or architectural disciplines Motivation to contribute to meaningful projects Strong problem-solving skills and a collaborative approach Based in Sandviken, this position offers the chance to work on impactful projects with a team committed to progress in the field.

About CerveAt Cerve, we are on a mission to revolutionize the global food system through digital innovation. Our commitment to creating a sustainable and resilient food ecosystem is rooted in making data accessible and transparent. By democratizing data and enhancing connectivity, we empower organizations to develop solutions that minimize waste, enhance food security, drive growth, and optimize operational efficiency.About the RoleAs the Founding Developer Experience Engineer at Cerve, you will be instrumental in defining the way developers and customers interact with and adopt our API platform. You will serve as the vital link between product, engineering, and customer needs, advocating for developers while guiding solution design and establishing trust through code, content, and community engagement.In collaboration with our Product and Engineering teams, you will design high-level solutions tailored to customer needs, create resources that facilitate quick adoption, and influence our product roadmap based on developer feedback. This role involves direct engagement with developers, representing Cerve within the ecosystem, and ensuring our platform delivers clarity, value, and scalability right from the start.What You’ll Do:In this pioneering role as our first Developer Experience Engineer, you will connect our product with our customers and the broader developer community, shaping their experience with the Cerve API:Developer Advocacy: Create engaging demos, SDKs, and integrations that highlight our APIs, representing Cerve at industry events and online platforms.Content & Education: Develop tutorials, guides, and technical documentation that streamline the onboarding process, effectively communicate our value proposition, and simplify the adoption experience for developers.Community Engagement: Oversee developer communication channels, support early adopters, and nurture advocates within the ecosystem.Customer Enablement: Collaborate with customers to design high-level solutions during the sales process, advising their teams on best practices and value maximization.Product Feedback: Relay insights from developers and customers to the product and engineering teams, influencing the roadmap and enhancing usability.Ecosystem Growth: Establish partnerships, maintain SDKs and integrations, and track developer metrics to foster growth.

About Speechify Speechify helps people access information in new ways. The platform lets users listen to articles, cloud documents, and books, making learning more flexible and convenient. With rapid growth and a top spot in its category, Speechify continues to expand how information is delivered and experienced. Role Overview The Senior Software Engineer will join the Core Experiences Team in Stockholm. This group builds and maintains the core services and SDKs that power Speechify’s product across multiple platforms. The role suits someone who enjoys working at the intersection of product and infrastructure, values strategic decisions, and takes pride in creating reliable APIs and streamlined systems that improve user experience. What You Will Do Work closely with Product Teams to define project scopes and streamline workflows for faster customer feedback. Balance integration and user experience trade-offs to deliver solutions through a cross-platform SDK. Improve existing features for better performance, including faster load times and advanced parsing, by building efficient abstractions and optimizing algorithms. Design and deploy cloud functions, lightweight backend services, and background jobs using Kotlin. Location This position is based in Stockholm, Sweden.

About Legora Legora builds AI-powered workspaces for legal professionals, focusing on efficiency and precision at every step. The platform helps lawyers analyze large volumes of documentation quickly and develop intelligent workflows with leading practices. Legora partners with global firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters, serving clients in over 40 countries. Headquartered in Stockholm, Legora values rapid product delivery, effective iteration, and strategic scaling. The team is committed to empowering lawyers with technology designed around their real needs. Role Overview: Senior Site Reliability Engineer This is a full-time, in-person position based at Legora’s Stockholm headquarters. The Senior Site Reliability Engineer joins the founding SRE team, working closely with other engineering groups to strengthen platform reliability and performance. What You Will Do Take full responsibility for developing, deploying, and managing core platform services. Build and maintain a comprehensive observability stack, including metrics, logs, and traces, and turn these signals into actionable improvements. Define and improve service level indicators (SLIs), service level objectives (SLOs), alerting systems, and reliability reporting for critical infrastructure. Advance on-call and incident response practices, covering escalation, coordination, and post-incident reviews. Location Requirement This role requires in-office presence in Stockholm five days a week. Legora believes in-person collaboration brings out the best results.

About Neo4j Neo4j builds a graph intelligence platform that helps organizations turn complex data into actionable knowledge. The platform supports enterprise-grade knowledge graphs, with a focus on precision, transparency, and governance in AI. Neo4j’s technology is trusted by 84 of the Fortune 100 and supported by a large global graph community. Designed for integration across many cloud environments, Neo4j’s solutions support dynamic and personalized AI systems. The platform aims to deliver fast insights and contextual knowledge to improve how organizations operate. Our Vision Neo4j’s mission is to help organizations understand and use complex data relationships. As connections between people, businesses, and knowledge grow, Neo4j’s technology enables customers to discover and make sense of these links. The company has played a pioneering role in the graph database field, helping businesses innovate and stay competitive. About the Site Reliability Engineering Team The Site Reliability Engineering (SRE) team focuses on the reliability of Neo4j’s Database as a Service product, Neo4j Aura. Aura operates globally across all major cloud providers, managing many Kubernetes clusters and thousands of Neo4j instances at once. This team is rethinking SRE practices at Neo4j Aura. Instead of responding only to incidents, the team designs systems for reliability from the start. The work includes building tools, shaping practices, and fostering a culture that puts SRE principles at the center of Aura’s operations. Collaboration with product teams and a commitment to long-term resilience are central to the team’s approach. Role Overview: Software Engineer, Site Reliability Engineering Automate for insight and scale: Build systems that allow rapid, safe, and scalable troubleshooting for thousands of Neo4j instances. This includes developing internal tools that provide clear operational insights. Location Malmö

Join neko-health as the Country Manager for Sweden, where you will play a pivotal role in shaping our strategic initiatives and driving growth in the Nordic market. In this leadership position, you will be responsible for implementing business strategies, managing operations, and building relationships with key stakeholders. Your expertise will help us enhance our presence and service offerings in Sweden.

Role overview As a Marketing Analyst at jobgether in Sweden, the main focus is on examining market trends and interpreting data to guide marketing efforts. This role plays a key part in shaping how campaigns are adjusted and how marketing outcomes improve over time. What you will do Study and interpret market trends using various data sources Extract insights that help steer marketing decisions Assist in building and refining marketing strategies Contribute to campaign optimization to achieve stronger results

Neko Health is working to change healthcare by focusing on prevention rather than treatment. The company blends non-invasive technology with clinical expertise to provide members with early health insights they can act on. Role overview The Customer Support Representative in Stockholm serves as the primary contact for Neko Health members in Sweden. Support is delivered across several channels: email, phone, SMS, and social media. Each day brings a variety of tasks, from managing bookings and answering questions about products to resolving complaints and handling service recovery. Compassion, strong organization, and the ability to stay calm under pressure are important for this position. A genuine dedication to warm, thoughtful support is at the core of the role. What success looks like Provide friendly, clear, and prompt responses so every member feels valued. Meet or exceed customer satisfaction (CSAT) targets and service level agreements. Take ownership of each case from first contact to resolution, anticipating member needs and working to reduce repeat inquiries. Communicate in a way that consistently reflects Neko Health’s values and humanity. Identify patterns in feedback or recurring issues and share these insights with internal teams to help improve the product and member experience.

Wise seeks a Country Manager for Sweden, based in Stockholm. This position leads local operations and drives the expansion of Wise’s financial services in the Swedish market. The Country Manager works with teams across the company to strengthen Wise’s presence and ensure activities follow Swedish regulatory standards. Key responsibilities Oversee Wise’s daily operations and long-term projects in Sweden. Work closely with cross-functional teams to grow Wise’s brand and customer base. Maintain compliance with Swedish financial regulations and industry standards. Apply market knowledge and strategic planning to guide Wise’s growth in Sweden. Location This role is based in Stockholm.

At bunq, we are not just another financial institution; we are dedicated to revolutionizing the banking experience! Our users should enjoy the flexibility of banking like a local, wherever they are in Europe. By providing local IBANs, we aim to help our users integrate effortlessly into their preferred communities without any hindrances. Each successful transaction, whether it's a gym membership or rent payment, contributes to making them feel at home, embodying our mission to "Make Life Easy."As the AML Branch Manager, you'll be instrumental in customizing bunq's compliance operations and AML framework to comply with Sweden's specific regulations. Your goal is to reconcile our users' needs with the regulatory landscape, enabling us to develop solutions that effectively manage risk while supporting our ambitious growth objectives.Are you ready to take on this exciting challenge? Join us in making a significant impact on users’ lives while optimizing branch operations throughout Europe! Key Responsibilities:As our AML Branch Manager, you will take charge and drive impact by:Establishing and Operationalizing:Creating and executing operational processes for our new branch in Sweden, ensuring compliance with local regulations.Managing daily administrative tasks, including contracts, office operations, and logistics for smooth operational flow.Localizing Compliance Operations:Adapting bunq’s compliance and AML/CFT frameworks to meet country-specific requirements, ensuring alignment with overarching regulatory standards.Developing scalable, automated processes for effective compliance risk management.Serving as a Key Liaison:Acting as the connection between local regulators and bunq headquarters, fostering strong relationships with local authorities by providing accurate and timely information.Preparing for and engaging in supervisory discussions, audits, or inspections with local regulators as necessary.

About Legora Legora partners with legal professionals to build AI-driven tools that simplify and improve legal work. Our workspace helps experts work more efficiently and uncover insights, turning complex legal processes into clear, manageable workflows. Leading firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters trust Legora in over 40 countries. The company moves quickly, focusing on continuous improvement and practical solutions to real legal challenges. Legora’s team values collaboration and strives for excellence. The goal: empower legal professionals with technology that truly fits their needs. The company continues to grow, always seeking people eager to make a real impact in legal tech. Site Reliability Engineer , Stockholm HQ Role Overview This position joins Legora’s founding SRE team at the Stockholm headquarters. The Site Reliability Engineer owns critical platform services and works closely with engineering teams to improve reliability across the platform. What You Will Do Design, implement, and manage essential platform services, focusing on reliability and performance. Build and maintain observability systems (metrics, logs, traces) to support proactive action and system insight. Define and refine Service Level Indicators (SLIs), Service Level Objectives (SLOs), alerting, and reliability reporting for key systems. Improve incident response processes, including escalation, coordination, and post-incident follow-up.

Are you ready to power the world's connections?At Kong, we believe that innovation drives success, and we strive to connect businesses with the tools they need to thrive in today's digital landscape. If you’re passionate about technology and eager to make an impact, we want to hear from you!About the Role:We are on the lookout for a dedicated Enterprise Account Executive with a proven track record in sales and account management, preferably in open-source or related enterprise software environments. As a pivotal contributor to our growth strategy, you will directly influence the stability and expansion of our recurring revenue. This role is ideal for a seasoned sales professional skilled in acquiring new clients, nurturing existing relationships, and driving account growth for early-stage enterprise solutions in a fast-paced, entrepreneurial environment.Your Responsibilities:Formulate and implement sales strategies targeting enterprise clients, with a focus on building and sustaining a strong pipeline that promotes long-term growth.Manage the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing, consistently achieving or surpassing revenue goals.Work closely with internal teams, including product, marketing, and customer success, to ensure a cohesive sales experience that aligns with customer needs.Diagnose customer pain points and align our solutions accordingly, delivering personalized product demonstrations and presentations tailored to their specific business requirements.Cultivate and maintain relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor while ensuring customer satisfaction and retention.Lead account planning by researching prospective customers, understanding industry trends, and devising strategies to secure new business and expand existing accounts.Monitor and analyze sales activities and results, accurately forecasting opportunities and maintaining detailed records of interactions and progress in CRM systems.Stay informed on industry developments, competitor offerings, and market dynamics to effectively position our products and sustain a competitive advantage.Contribute to business growth initiatives by providing valuable feedback to product and marketing teams to shape product development and go-to-market strategies.