Jobgether is hiring a Technical Customer Success Manager based in Switzerland. This role centers on helping clients reach their goals and get the most out of our products and services. Role overview The Technical Customer Success Manager acts as a trusted advisor for clients, guiding them through technical implementations and offering ongoing support. Building strong client relationships is essential, as is understanding each client’s needs and proactively solving any challenges that arise. Collaboration This position works closely with cross-functional teams to ensure customer satisfaction and promote long-term retention. Effective communication and teamwork will be key to supporting both clients and internal teams.

At Kpler, we pride ourselves on empowering clients to adeptly navigate the complexities of global markets. By streamlining trade data and delivering insightful analytics, we enable organizations in the commodities, energy, and maritime sectors to make strategic, informed decisions with confidence.Since our inception in 2014, our mission has been to provide industry-leading intelligence through intuitive platforms. With a diverse team of over 700 professionals from more than 35 countries, we tirelessly convert complex data into actionable insights, ensuring our clients maintain a competitive edge in an ever-evolving market. Join us to harness state-of-the-art innovation for significant impact and receive unmatched support on your path to success.As a Senior Customer Success Manager, you will play a pivotal role in guiding our customers to achieve their objectives. Success in this role hinges on your ability to deeply understand user needs and possess extensive knowledge of the Kpler suite of offerings. Each day presents new opportunities and challenges for a Kplerian CSM!

Join Carbon Robotics as a Technical Customer Success Manager, where you will leverage your technical expertise to enhance customer satisfaction and facilitate the successful implementation of our innovative solutions. In this role, you will collaborate closely with clients to understand their needs, provide tailored guidance, and ensure they maximize the value of our technology.

Jobgether is looking for a Customer Success Manager with strong experience in ad technology. This position is based in Switzerland and centers on supporting clients as they use the company’s ad tech products. Role overview The Customer Success Manager acts as the main connection between clients and product teams. The goal is to help customers get the most value from Jobgether’s ad tech solutions. Success in this role means building strong relationships, understanding client goals, and ensuring satisfaction with the company’s offerings. What you will do Work directly with clients to understand their needs and challenges Provide tailored guidance so customers can make the most of Jobgether’s ad tech products Collaborate with internal product teams to communicate customer feedback Focus on customer satisfaction and long-term retention Requirements Expertise in ad technology Strong communication and problem-solving skills Ability to work closely with both clients and internal teams Proactive and customer-focused approach

Role overview The Senior Customer Success Manager at WalkMe works closely with German-speaking clients in Zurich. The main focus is on building strong, lasting relationships and ensuring customers gain real value from WalkMe’s solutions. What you will do Engage directly with clients in German, supporting their needs and helping drive satisfaction Guide customers as they adopt and use WalkMe’s products Develop long-term relationships that support customer retention and loyalty Identify opportunities to upsell and cross-sell additional WalkMe products Location This role is based in Zurich.

Role overview Jobgether seeks a Customer Success Manager in Switzerland to represent a partner company. This position combines customer engagement, SaaS product adoption, and business growth. The focus is on supporting enterprise and mid-market clients as they use an AI-driven platform, helping them achieve results through data-informed workflows and AI-powered solutions. What you will do Serve as a trusted advisor to senior executives, helping align business goals with the platform’s features. Assist customers in turning objectives into actionable outcomes using data-led and innovative methods. Oversee complex customer programs, bringing clarity and results even when facing ambiguity. Combine relationship management, technical troubleshooting, and commercial responsibility to influence renewals and growth. Shape and implement processes in a collaborative setting focused on customer satisfaction. Work environment This position involves close collaboration with colleagues and clients. Strategic planning and hands-on execution both play a part. Success depends on adapting to change, managing shifting priorities, and staying committed to strong customer outcomes.

Role overview Jobgether seeks a Director of Customer Success to join the team in Switzerland. This position leads efforts to engage customers, improve satisfaction, and boost retention. The Director will coordinate with various teams to ensure clients experience clear value and strong support from Jobgether’s services. What you will do Create and carry out strategies to raise customer satisfaction and retention rates Lead and mentor the customer success team Work closely with other departments to provide consistent, high-quality support Establish and nurture long-term relationships with clients Promote customer outcomes that support business objectives Requirements Experience leading teams in customer success Strong background in customer success management Demonstrated ability to design and implement customer-focused strategies Ability to build lasting client relationships Results-driven and collaborative mindset

About Us:DeepJudge stands as Switzerland's foremost AI and ICT scale-up, revolutionizing the accessibility and utilization of legal knowledge for law firms and legal departments. Established by former Google search engineers with advanced degrees in AI from ETH Zurich, and supported by prestigious Silicon Valley investors, we are creating the intelligence framework that fuels the legal sector.While every firm can utilize the same AI models, they each possess unique institutional knowledge. Years of experience, work products, and precedents often remain siloed within systems, underutilized and out of reach. DeepJudge transforms this expertise into immediate availability through our superior enterprise search and AI infrastructure, empowering firms to automate workflows, develop knowledge-driven applications, and transform experience into a competitive edge.Our technology is relied upon by many of the globe's leading law firms, including Freshfields, Gunderson Dettmer, Holland & Knight, Arent Fox, and Cozen O’Connor. Based in Switzerland, we are rapidly expanding with a growing presence in North America, shaping the future of professional knowledge discovery and application.At DeepJudge, we prioritize speed, rigorous thinking, and a profound commitment to our creations. We merge cutting-edge research with close client collaboration to deliver impactful solutions. If you aspire to be part of a team that is at the forefront of AI's transformation of high-stakes knowledge work, consider joining us.About the Role:We are eager to connect with individuals passionate about delivering exceptional customer experiences and fostering lasting client relationships for the role of Customer Success Manager. In this pivotal position, you will help reshape how large law firms utilize technology to enhance efficiency and profitability. As a Customer Success Manager, you will serve as a trusted partner and advocate for our clients, ensuring they derive maximum value from our software solutions. Collaboration with law firms and in-house legal departments across Europe will be key to providing a seamless and personalized customer experience.

Role overview Jobgether is looking for a Customer Success Specialist to join the team in Switzerland. The position follows a morning work schedule. The main focus is to support clients and help them use Jobgether’s products and services effectively. Building trust and guiding users through their experience are central to this role. What you will do Communicate directly with customers to answer questions and resolve issues Guide users as they navigate Jobgether’s products and services Support clients in reaching their goals with Jobgether’s offerings Build and maintain positive relationships with customers Schedule This role is structured around a morning shift.

At Etops, we pride ourselves on our collaborative team culture, where each member plays a vital role in managing complex client responsibilities and projects from inception to completion. Every individual contributes significantly to our collective success.We are seeking a dynamic and professional Client Success Manager to enhance our clients' experiences and ensure the successful execution of projects from start to finish.Your Role and ResponsibilitiesIn this position, you will:Act as the primary point of contact for clients, addressing their requests and concerns, accurately gathering requirements, and ensuring follow-up until successful delivery with relevant internal stakeholders.Design and deliver training sessions on our software solutions tailored to our clients' needs.Analyze client requirements to identify opportunities for cross-selling and upselling.Lead onboarding initiatives for new clients, taking charge of planning, execution, and delivery of solutions aligned with their business goals and specific needs.Collaborate with interdisciplinary teams to streamline project execution.Prepare comprehensive documentation and reports, and present findings to project stakeholders.Your Experience and ProfileWhat you'll bring:A university degree or equivalent in Banking/Finance, Business Administration, or IT.2-3 years of experience in a client-focused role.Exceptional customer orientation with a proactive and independent approach.A collaborative team player with entrepreneurial spirit, resilience, and independence.Excellent interpersonal, verbal, and written communication skills.Fluency in German and English (both written and spoken); proficiency in French is a plus.Experience in the industry and/or project management is a significant advantage.Strong organizational skills and the ability to prioritize multiple challenging tasks.Proficient in Microsoft Office.Why Join Etops? Engage with a purpose-driven company determined to empower individuals and businesses. Work alongside a diverse and talented team committed to innovation and excellence. Be inspired by our international collaboration with teams in Switzerland, Germany, Slovakia, and Ukraine. Enhance your skills and advance your career in a supportive and motivating environment. Contribute to groundbreaking projects that make a real impact in finance and technology. Experience a flexible and inclusive work culture that values well-being and work-life balance. Enjoy the blend of modern office experiences with the option to work from home.

Note: We are currently not actively recruiting for this position. However, we welcome your application to contact you directly when a specific hiring need arises.About PflegewegweiserAs part of the Entyre Group, Pflegewegweiser is among the fastest-growing Health Tech scale-ups in Switzerland. We have a presence in Zürich, Berlin, and Boston, employing over 500 team members as we redefine outpatient care: tech-enabled, swift, effective, and close to people. We merge high-quality care with operational excellence, clear processes, and a modern, technology-driven organization.We firmly believe that everyone deserves to live a self-determined and dignified life at home, even when in need of care. Family caregivers contribute immensely and require professional support, reliable structures, and genuine appreciation.As a Customer Success Specialist, you will be the driving force behind satisfied and long-lasting customer relationships: you will actively engage with customers, independently coordinate their inquiries, and ensure they derive maximum benefit from our solutions. Central to this role is a competent, reflective, and adaptable mindset — combined with the ability to identify opportunities, proactively tackle challenges, and translate customer successes into sustainable business growth.

Jobgether is seeking a B2B SaaS Implementation & Customer Success Specialist to support clients in the mining and FIFO (fly-in, fly-out) operations sector. This position is based in Switzerland and focuses on helping customers adopt software solutions while building strong, ongoing relationships. What you will do Lead software implementation projects, particularly for workforce accommodation and transportation management. Work directly with stakeholders in logistics, finance, IT, and operations to tailor systems to each client's needs. Deliver user training and support onboarding to encourage effective software adoption. Maintain high levels of customer satisfaction and respond quickly to client concerns. Collaborate with internal teams to improve processes and share insights from client experiences. Help develop internal best practices by drawing on lessons learned from projects. Who will thrive in this role Experience managing B2B SaaS implementations, ideally in mining, energy, or construction. Strong communicator who builds trust with clients across different functions. Comfortable working independently in a remote-first environment and willing to travel internationally. Strategic mindset paired with a hands-on approach to problem solving and execution. Work environment Remote-first setup with opportunities for international travel. Engagement with a variety of stakeholders and exposure to complex operational workflows. Opportunity to influence both client outcomes and internal process improvements.

At Visium, we empower enterprise leaders to shape their AI and data strategies, execute large-scale transformations, and integrate AI into operations, making organizations resilient for the future. With a strong foundation in strategy, architecture, cloud engineering, analytics, artificial intelligence, and machine learning, we help our clients harness and scale the potential of their data.We are on a mission to create a bright future and foster ethical, future-ready organizations. Join the inquisitive, ambitious, and kind-hearted individuals at Visium who are dedicated to building an inspiring world.Position Overview:As the Director of Artificial Intelligence, you will spearhead our client AI initiatives, becoming the main point of contact for key accounts. Your mission includes ensuring exceptional technical delivery, cultivating strong client relationships, and aligning strategies with business objectives.You will directly oversee forward-deployed AI teams and engagement managers, providing guidance and support across delivery, stakeholder management, and business development efforts.Key Responsibilities:Lead and manage intricate, multi-faceted AI and data-centric projects, ensuring they meet client requirements, business goals, and anticipated ROI.Offer strategic direction and proactive solutions to project teams, monitor project performance, and enhance client satisfaction.Establish and nurture robust relationships with senior clients, including C-Level executives, serving as a trusted advisor and value creator.Mentor and develop a team of Engagement Managers, promoting a culture of excellence, innovation, and accountability.

Jobgether is looking for a Talent Intelligence Analyst based in Switzerland. This position centers on using data analytics to support and improve talent acquisition strategies. Role overview The Talent Intelligence Analyst will work with recruitment data to spot trends and patterns. By providing insights drawn from this analysis, the role helps shape workforce planning and informs decision-making around hiring. What you will do Analyze recruitment and talent data to identify trends Deliver actionable insights to support hiring strategies Contribute to the development of approaches that strengthen workforce planning Requirements Strong analytical skills and attention to detail Experience working with data analytics in a talent or recruitment context

Role overview Jobgether is seeking a Business Intelligence Engineer specializing in Data Programming & Analytics, based in Switzerland. This role blends data engineering, business intelligence, and market analytics. The main focus is to transform large datasets into structured, automated, and reusable reporting tools that inform strategic and commercial decisions. What you will do Build and maintain scalable data pipelines to support index-related intelligence. Automate and refine reporting processes to meet evolving business requirements. Translate complex or ambiguous business questions into dependable data models and actionable insights. Collaborate with teams in Sales, Product, Finance, Research, and Legal to deliver consistent data solutions. Enable data-driven decision-making throughout the organization. Requirements Strong programming abilities and a mindset rooted in data engineering. Experience handling large datasets and building automated reporting systems. Comfort working with unclear requirements and shaping them into clear data models. Proven ability to work effectively with cross-functional teams. Impact Work in this position directly influences the quality and consistency of index intelligence used in global markets. The reporting solutions and insights developed here help drive smarter, data-informed decisions across Jobgether.

Join Neural ConceptAt Neural Concept, we are revolutionizing engineering through our cutting-edge AI platform designed to empower engineering teams. Our technology accelerates development, enhances product outcomes, and scales engineering capacity. We partner with elite engineering teams across sectors such as Automotive, Consumer Technology, and advanced manufacturing—fields where complexity is increasing, time-to-market is critical, and engineering execution must adapt swiftly.Your RoleAs a Technical Account Manager, you will take the lead in ensuring the technical success and growth of a portfolio of enterprise clients. This role transcends traditional support; you will serve as a trusted advisor, collaborating closely with simulation engineers, design teams, and engineering leadership to promote adoption, maximize utilization, deliver tangible results, and enhance long-term value.You will excel in this position if you possess:A robust engineering background, preferably in CAD/CAEAn organized approach to executing projectsA curious mindset and adaptability within fast-paced environmentsA commercial perspective to drive business resultsYour ResponsibilitiesFoster Customer Adoption and GrowthDevelop success plans linked to measurable business objectives (such as time-to-market, iteration reduction, engineering capacity, and product quality)Track usage and engagement metrics, identify potential risks early, and collaborate with Account Executives to lead expansion initiativesEmpower Engineering Teams in Real WorkflowsConduct structured onboarding sessions, technical deep-dives, and hands-on workshops to drive adoption and usageTranslate Neural Concept capabilities into actionable insights for customer design and simulation workflowsOversee Technical Project ExecutionConduct discovery sessions, outline use cases, and define success criteriaManage project delivery, ensuring alignment among stakeholders, tracking milestones, and addressing risks proactivelyAdvocate for the CustomerCollect product feedback, identify usability challenges, and document feature requestsMaintain a continuous feedback loop with Product and R&D teams

Join Benchling as a Technical Account Manager and play a pivotal role in helping our clients achieve success through our innovative platform. You will be the main point of contact for our customers, ensuring they are fully supported and are leveraging our tools to their fullest potential. Your expertise will help drive customer satisfaction and retention while collaborating with our engineering and product teams to address customer needs.

Role Overview DoiT International is hiring an Account Executive for the DoiT Cloud Intelligence (DCI) team. This is a fully remote position based in Switzerland, covering both Switzerland and Austria. The role focuses on new business development within the cloud technology sector. About DoiT International DoiT International supports cloud-driven organizations in building scalable, reliable cloud architectures. The company brings together data, technology, and hands-on expertise to help clients, from planning through production, get the most from their cloud investments. DoiT Cloud Intelligence blends advanced technology with specialist guidance to help customers solve complex multicloud challenges and improve operational efficiency. DoiT has deep experience in Kubernetes, Generative AI, and Cloud Operations, and is a recognized strategic partner of AWS, Google Cloud, and Microsoft Azure. Over 4,000 clients worldwide rely on DoiT’s expertise. What You Will Do Own the full sales cycle, from prospecting to closing, with a focus on meeting and exceeding quota and pipeline goals. Develop and execute a regional strategy to identify high-growth opportunities and untapped markets in Switzerland and Austria. Build strong relationships with AWS Sales Leaders and Partner Managers to co-sell and grow market presence. Work closely with Forward Deployed Engineers and Solutions Architects to address technical challenges for prospects. Maintain accurate forecasts in Salesforce, ensuring proposals align with DoiT’s standards. Guide customers from initial interest through contract signing, ensuring a smooth onboarding process. Collaborate with Marketing and BDR teams to drive demand generation, from campaign planning to post-launch review. Travel 30-50% of the time to meet with AWS teams, attend industry events, and visit clients in person. Requirements Bachelor's degree or equivalent practical experience. Demonstrated success in sales, especially within technology or cloud services. Strong negotiation and communication abilities. Comfort working in challenging, fast-changing settings.

About Neural ConceptNeural Concept is a pioneering company dedicated to transforming product design and simulation through cutting-edge data science and machine learning technologies. We specialize in enhancing engineering processes across industries such as automotive, aerospace, and energy, leveraging AI, machine learning, generative design, and expert engineering insights to empower world-class engineers to innovate faster, improve efficiency, and elevate product performance.About the RoleWe are seeking a dynamic professional who possesses a blend of technical expertise and exceptional relationship-building skills in a fast-paced commercial environment. This role uniquely integrates engineering proficiency with business insight in the thrilling domain of AI for Engineering. As you collaborate with our Account Managers and Partners who drive new customer acquisition, you will also manage an existing portfolio, acting as the primary contact to enhance customer engagement with Neural Concept's offerings. Join us in making a significant impact by guiding clients toward transformative business outcomes while partnering with leading engineering firms across Europe.Key ResponsibilitiesPromote product adoption and success: Develop data-driven success strategies, track usage and engagement metrics, and collaborate with Account Managers to devise expansion and renewal plans for key accounts.Empower expert users: Provide customized demonstrations, structured onboarding, and in-depth workflow analysis for designers and simulation engineers, reinforcing knowledge through interactive workshops and boot camps.Manage project scope and execution: Lead discovery sessions, create solution-oriented technical proposals, and oversee milestone tracking, status reporting, and risk management from project initiation to delivery.Amplify the customer voice: Gather feature requests and usability insights, maintain a robust feedback loop with Product and R&D teams, and advocate for enhancements that align with industry trends.Monitor and report impact: Track and communicate KPIs such as customer health scores, retention rates, and adoption milestones to ensure transparency and promote continuous improvement.Foster cross-functional collaboration: Serve as a trusted advisor bridging Engineering, Sales, Marketing, and Product teams, ensuring alignment between internal objectives and customer needs.