Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of the contact center. Our innovative platform fuses the strengths of artificial intelligence and human insight, enabling contact centers to uncover valuable customer insights, automate dialogues and inefficient workflows, and empower te…
Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full capabilities of the contact center. Our innovative platform merges advanced AI with human intelligence to enable contact centers to extract customer insights, streamline conversations, automate tedious processes, and empower team members to enhance their productivity. Founded by a team from the renowned Stanford AI lab, our co-founder and chairman is Sebastian Thrun, a visionary known for his contributions to Google X, Waymo, and Udacity. Our executive team includes CEO Ping Wu, co-founder of Google Contact Center AI and Vertex AI, along with Tim Shi, an early contributor at Open AI.We have built a top-tier team of AI and ML specialists, marketing pioneers, and distinguished investors, including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our esteemed clientele features prominent brands such as Intuit, Cox Communications, Hilton, and Carmax, and we have been recognized by Forbes and Bain Consulting as one of the leading private AI companies globally.Join us as we embark on an exciting journey to revolutionize the workforce through AI. The future of work is unfolding at Cresta.Role Overview:Cresta is enhancing its Customer Success organization by introducing a specialized analytics function aimed at maximizing customer value. As a Data Scientist, Customer Analytics, you will serve as the analytical engine for measuring and narrating customer impact—designing experiments, analyzing conversational and operational data, and developing dashboards that demonstrate Cresta’s value.You will collaborate within the Customer Success organization, working closely with Business Value, Customer Success Managers, Sales, Product, and Engineering. Your contributions will drive discussions around ROI, QBRs, pilots, and renewal processes.This position is perfect for an emerging data scientist who thrives on hands-on analytics, enjoys solving complex problems, and excels at translating ambiguous business inquiries into clear, actionable insights.Key Responsibilities:Customer Analytics & Insight GenerationPerform exploratory data analysis (EDA) across conversational, operational, and performance datasets.Convert ambiguous business queries into structured analytical challenges.Examine how changes in workflows, behaviors, and product usage correlate with business value.
Full-time|On-site|New York, New York, United States
Join our innovative team at Applied Physics as a Data Scientist, where you will work with an eclectic mix of data types. You will collaborate closely with a dynamic group of computer scientists and engineers, driving advancements in data analysis, machine learning, and information visualization.Key Responsibilities:Partner with scientists and researchers to craft cutting-edge algorithms and software solutions addressing complex challenges.Evaluate data science research needs for Applied Physics and the Advanced Propulsion Laboratory.Regularly collaborate with fellow developers to exchange knowledge and recommendations, ensuring team deliverables are met.Independently design technical solutions while contributing as part of a multidisciplinary team to analyze and implement software based on client needs.Create and integrate components for an operational information and knowledge discovery system.
Cresta is on a mission to transform every customer interaction into a competitive advantage by unlocking the full potential of contact centers. Our innovative platform merges cutting-edge AI with human intelligence to help organizations uncover valuable customer insights, streamline communication processes, and enhance team productivity. With origins in the esteemed Stanford AI lab, Cresta's co-founder and chairman, Sebastian Thrun, is renowned for his contributions to Google X, Waymo, and Udacity. Our leadership team also includes CEO Ping Wu, who co-founded Google Contact Center AI, and Tim Shi, CTO and co-founder, an early member of OpenAI.We have assembled a world-class team of AI and ML specialists, market leaders, and top-tier investors such as Andreessen Horowitz, Greylock Partners, and Sequoia, along with former AT&T CEO John Donovan. Our esteemed clientele includes well-known brands like Intuit, Cox Communications, Hilton, and Carmax, and we have been recognized by Forbes and Bain Consulting as one of the top private AI companies globally.Join us on this exciting journey to revolutionize the workforce through AI. The future of work is here, and it’s at Cresta.About the Role:We are looking for an insightful and business-savvy Accounting Manager to join our expanding accounting team. This is a rare opportunity to influence the accounting processes of a rapidly growing, innovative AI company. You will collaborate closely with Finance, Payroll, HR, and Deal teams to support and scale our accounting operations.Oversee the monthly closing and reporting processes to ensure accuracy, completeness, and timeliness in accordance with US GAAP.Ensure all journal entries, flux analyses, and account reconciliations are reviewed promptly and in alignment with internal controls and team expectations, while maintaining the highest integrity.Conduct or review account analyses to identify and explain variances during the closing process, documenting these insights in comparison to previous periods.Support and review our payables cycle, including accounts payable and payroll processes, ensuring timely payments to all stakeholders.Manage the daily operations of the accounting team, focusing on process improvement, automation implementation, and result analysis to facilitate scalability.Coordinate with business stakeholders to guarantee knowledge sharing and adherence to best practices.
Cresta is dedicated to transforming every customer interaction into a key competitive advantage by harnessing the full potential of contact centers. Our innovative platform integrates cutting-edge AI with human intelligence to help these centers uncover valuable customer insights, streamline conversations and inefficient processes, and enable every team member to operate more effectively and efficiently. Originating from the esteemed Stanford AI lab, our co-founder and chairman, Sebastian Thrun, is renowned for his groundbreaking work with Google X, Waymo, Udacity, and beyond. Along with our CEO, Ping Wu, co-founder of Google Contact Center AI and Vertex AI, and Tim Shi, an early contributor at OpenAI, we boast a formidable leadership team.We have assembled a world-class team of AI and ML experts, marketing leaders, and esteemed investors from firms including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our respected clientele includes major brands such as Intuit, Cox Communications, Hilton, and Carmax, and we've earned recognition from Forbes and Bain Consulting as one of the leading private AI companies globally.Join us on an exciting journey to redefine the workforce with AI. The future of work starts here at Cresta.
Cresta is revolutionizing customer interactions by transforming every conversation into a strategic advantage. Our innovative platform harnesses the power of artificial intelligence alongside human expertise to unveil customer insights, streamline communication, and enhance team productivity. Founded by visionary leaders from Stanford's AI lab, including Sebastian Thrun, the mastermind behind Google X and Waymo, and other thought leaders like Ping Wu of Google Contact Center AI and Tim Shi, an early member of OpenAI.We have cultivated a stellar team comprising AI and ML experts, market leaders, and prominent investors such as Andreessen Horowitz and Greylock Partners. Trusted by major brands including Intuit, Cox Communications, Hilton, and Carmax, we've been acknowledged by Forbes and Bain Consulting as one of the leading private AI firms globally.Join us and be part of an exciting journey to redefine the future of work with AI. The future is at Cresta. Location: Remote
Cresta is revolutionizing customer interactions by transforming every conversation into a strategic advantage. Our innovative platform harnesses the power of AI and human expertise to enable contact centers to uncover valuable customer insights, streamline conversations, and enhance operational efficiency. With roots in the renowned Stanford AI lab, our leadership includes visionary figures such as Sebastian Thrun, who has been instrumental in projects like Google X and Waymo, alongside CEO Ping Wu, the co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI.Our team comprises top-tier AI and ML specialists, market strategists, and high-profile investors from firms like Andreessen Horowitz and Sequoia. We proudly serve esteemed clients including Intuit, Cox Communications, Hilton, and Carmax, and have garnered recognition from prestigious outlets like Forbes and Bain Consulting as one of the leading private AI companies globally.Embark on an exciting journey with us to reshape the workforce through AI. The future of work is here, and it starts at Cresta.About the Role:At Cresta, deploying AI is just the beginning; successful implementation is where the real transformation occurs.As an AI Deployment Manager, you will take the reins in guiding our clients through the deployment process, translating ambitious AI visions into operational solutions that yield tangible results. This role is ideal for individuals who thrive in managing complex projects, engaging directly with clients, and witnessing firsthand the impact of technology.Expect to be actively involved, customer-facing, and integral to how Cresta delivers scalable value.
Join Azumo, a forward-thinking company, as we seek a passionate Data Scientist / Machine Learning Engineer to enhance our data and analytics framework. This is a FULLY REMOTE position, with a preference for candidates based in Latin America. Proficiency in English at a B2/C1 level is required.In this role, you will collaborate with a vibrant team of skilled data scientists specializing in big data analytics and applied AI. If you are eager to design and implement cutting-edge machine learning and deep learning models, especially in the Generative AI domain, this position is tailored for you. We are looking for a professional adept in Python for production-level initiatives, with a strong background in machine learning and deep learning techniques including CNNs and Transformers, and practical experience with PyTorch.As a versatile Machine Learning Engineer / Data Scientist, you will not only conceptualize and prototype innovative ML/DL models but also deploy them end-to-end, seamlessly integrating your solutions into our data architectures and services. You will collaborate closely with data engineers, software developers, and product owners to ensure the development of high-quality, scalable, and maintainable systems.
Cresta is dedicated to transforming customer interactions into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform merges the power of AI with human intelligence, enabling contact centers to uncover valuable customer insights, optimize conversational processes, and enhance the efficiency of every team member. Founded by the esteemed Sebastian Thrun, the visionary behind Google X and Waymo, our leadership team includes industry pioneers like Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI. Join us on this exciting journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
Full-time|$220K/yr - $220K/yr|Remote|United States (Remote)
Cresta is on a mission to transform every customer interaction into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform blends cutting-edge AI technology with human intelligence to uncover valuable customer insights, streamline communication processes, and empower every team member to enhance their productivity. Founded by visionaries from the Stanford AI lab, including Sebastian Thrun, known for his pivotal roles at Google X, Waymo, and Udacity, Cresta is led by a team of industry experts. Our CEO, Ping Wu, and co-founder Tim Shi, both renowned innovators in AI, guide our vision. We have attracted a stellar team of AI and ML specialists, market leaders, and esteemed investors including Andreessen Horowitz, Greylock Partners, and Sequoia. Cresta proudly serves a diverse clientele, including well-known brands such as Intuit, Cox Communications, Hilton, and Carmax. Recognized by Forbes and Bain Consulting as one of the premier private AI firms globally, we invite you to join us on this exciting journey to reshape the future of work with AI. In this role, you will be integral to our growth strategy, building and nurturing relationships with our partners while collaborating with the internal Partner Team to demonstrate and facilitate the transformative power of Cresta for partners and prospective joint customers.
About Future Secure AI Future Secure AI develops artificial intelligence solutions that address complex problems for global enterprises. The company values bold thinking, rigor, and curiosity, guided by its BRAVER values. Leadership encourages open communication and supports professional growth, recognizing that company success is tied to individual development. Role Overview The Senior Data Scientist - Applied Science joins the advanced analytics and AI division in Austin, TX. This role focuses on designing, building, and deploying machine learning systems, with a strong emphasis on large language models (LLMs) to tackle real-world challenges for enterprise clients. What You Will Do Design and implement advanced machine learning solutions, especially those involving LLMs Deploy AI systems that address significant business problems for clients across different sectors Influence the company’s AI strategy and contribute to a responsible, scalable approach Mentor junior team members and foster a culture of technical excellence and creativity What Sets This Role Apart Direct impact on AI systems used across industries Opportunities to help shape strategic direction and best practices Environment that values lifelong learning and open collaboration
Cresta is transforming customer interactions into strategic advantages by harnessing the full potential of contact centers. Our innovative platform integrates cutting-edge AI with human expertise, enabling contact centers to unveil customer insights, streamline conversations, automate redundant processes, and empower team members to enhance their efficiency. Founded by the visionary Sebastian Thrun, whose achievements include Google X, Waymo, and Udacity, we boast a leadership team comprising pioneers such as CEO Ping Wu, co-founder of Google Contact Center AI, and Tim Shi from OpenAI.Join us on our exciting mission to redefine the workforce through AI. The future of work is unfolding at Cresta.Role Overview:At Cresta, delivering AI solutions is just the beginning; successful deployment is where the true transformation occurs.As the Forward Deployed Engineering Manager, you will lead a high-performing team dedicated to translating advanced AI capabilities into tangible customer success stories. Your responsibilities will include building, mentoring, and scaling a premier team of Forward Deployed Engineers (FDEs) who collaborate closely with clients to implement AI agents that address real-world business challenges and yield measurable results.This pivotal leadership role is ideal for those passionate about team development, process optimization, and achieving product excellence through robust customer engagement. You will play a crucial role at the intersection of engineering, product development, and market strategy, ensuring Cresta delivers outstanding value at scale.Travel Requirements: 10-25% travel for client engagements, team retreats, and company events.
Full-time|$160K/yr - $185K/yr|Remote|United States Remote
Cresta is dedicated to transforming every customer interaction into a strategic advantage, harnessing the complete power of the contact center. Our innovative platform merges advanced AI with human insights, enabling contact centers to uncover customer insights and optimize processes through automation, thereby empowering every team member to enhance their effectiveness. Originating from the esteemed Stanford AI lab, our co-founder and chairman is Sebastian Thrun, the visionary behind Google X, Waymo, and Udacity. Our leadership team also features CEO Ping Wu, a pioneer of Google Contact Center AI and the Vertex AI platform, alongside Tim Shi, an early member of OpenAI. We have curated a top-tier team of AI and ML specialists, market leaders, and prestigious investors, including Andreessen Horowitz, Greylock Partners, Sequoia, and John Donovan, former CEO of AT&T. Our esteemed clientele includes industry giants such as Intuit, Cox Communications, Hilton, and Carmax, and we've been honored by Forbes and Bain Consulting as one of the premier private AI firms globally. Embark on this exciting journey with us to revolutionize the workforce through AI. The future of work begins at Cresta.
Full-time|$205K/yr - $270K/yr|Remote|United States (Remote)
Join Cresta's Mission!Cresta is dedicated to transforming customer conversations into a strategic advantage by harnessing the full capabilities of the contact center. Our innovative platform merges cutting-edge AI with human intelligence, enabling contact centers to gain valuable customer insights, streamline processes through automation, and empower teams to operate more efficiently. Founded by Sebastian Thrun, who pioneered projects at Google X and Waymo, our leadership team also includes Ping Wu, a co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI.Our team comprises world-class AI and ML specialists, industry leaders, and top investors, including Andreessen Horowitz, Greylock Partners, and Sequoia. We proudly support renowned brands such as Intuit, Cox Communications, Hilton, and Carmax, and have been recognized by Forbes and Bain Consulting as one of the leading private AI companies globally.Embark on an exhilarating journey with us to reshape the future of work through AI. The future is now, and it’s at Cresta!About the Role:As a vital member of our infrastructure team, you will play a key role in designing, developing, and enhancing our core infrastructure. Your efforts will empower our engineering team to operate swiftly, productively, and securely.
Full-time|$220K/yr - $220K/yr|Remote|San Francisco, CA, New York, New York, Remote
Cresta is revolutionizing the contact center industry by transforming every customer interaction into a strategic advantage. Our state-of-the-art platform integrates cutting-edge AI with human intelligence to unveil customer insights, streamline inefficient processes, and empower teams to operate more effectively. Founded by the visionary Sebastian Thrun, known for his groundbreaking work with Google X and Waymo, our leadership team also includes industry pioneers such as CEO Ping Wu and co-founder Tim Shi, both of whom have played crucial roles in developing AI technologies at major firms.We pride ourselves on our exceptional team of AI and machine learning professionals, market leaders, and top-tier investors, including Andreessen Horowitz and Sequoia Capital. Our esteemed clientele features industry leaders like Intuit, Cox Communications, Hilton, and Carmax, and we have earned accolades from Forbes and Bain Consulting, establishing ourselves as one of the top private AI companies globally.Join us at Cresta as we embark on an exciting journey to redefine the future of work with AI technology.
Join The Trade Desk as an Applied Scientist II, where you will leverage your analytical skills to drive impactful data-driven decisions. In this role, you will collaborate with cross-functional teams to develop and implement advanced algorithms that enhance our advertising solutions. Your work will focus on transforming complex data into actionable insights, contributing to the innovation of our platform.
Location: Austin, TXEmployment Type: Full-time, In-OfficeCompensation: Total compensation between $250,000 - $360,000. Salary of $180,000-$250,000 annually plus equity.Department: EngineeringPosition Overview:As a Senior Applied Data Scientist at Steadily, you will be pivotal in driving our Engineering team's efforts. You will analyze large datasets to identify trends and insights, leveraging refined data and internal machine learning models to enhance our product outcomes and operational efficiency. Your responsibilities will include building, evaluating, and deploying machine learning models into production, ensuring their quality and accuracy over time. We work with diverse data types, including public, proprietary, and extensive image datasets. This role offers a high level of autonomy and positions you as a trusted technical leader addressing critical business challenges. Since Steadily is in the early stages of exploring the potential of AI and ML, this position is particularly suited for scientists who thrive in ambiguous settings and are eager to determine the most impactful areas of focus.This is a full-time, in-office position based in Austin, TX.Key Responsibilities:Develop and enhance data sets and models focusing on scalability, quality, and maintainability, employing the right techniques to address business needs. Areas of focus may include estimating property risks and accurately assessing property costs using aerial image analysis.Lead the exploration and implementation of new scientific applications within our product ecosystem to improve risk prediction on both the individual and aggregate levels.Produce clean, maintainable R/Python code, upholding high standards for quality and best practices.Collaborate closely with Engineering, Product, Operations, and Business teams to design robust solutions across our systems.Deliver comprehensive metrics and visibility into model quality and performance, ensuring a rigorous scientific evaluation.
Full-time|$156.8K/yr - $335K/yr|On-site|Seattle, Washington, United States
About the RoleJoin Opendoor as an Applied Scientist, where you'll tackle some of the most challenging quantitative problems in the industry. This position centers on structural modeling, econometrics, optimization, and decision-making under uncertainty, focusing on applications such as pricing strategies, resale tactics, demand forecasting, and risk management.Your expertise will be vital in enhancing our valuation and pricing ecosystem. We seek a candidate with a strong modeling intuition who can execute hands-on solutions for our low-margin, high-stakes business—where even minor adjustments lead to significant outcomes.You'll engage in tasks such as modeling post-listing demand, estimating price elasticity, designing experiments, constructing structural models, and developing optimizers to refine our decision-making across products and inventory.As part of our agile team, you will have the chance to influence both modeling strategies and the application of these systems in production-level decision-making.
Join Thumbtack as an Applied Scientist in our Customer Growth team, where you will leverage data analysis and machine learning to enhance our customer acquisition strategies. You will be responsible for conducting experiments, building models, and interpreting results to drive actionable insights. Your work will directly impact our growth trajectory and customer engagement.
Senior Applied AI Evaluation ScientistLocation: Remote (U.S.)Team: AIML Quality — reporting to Engineering leadershipLevel: Senior (Individual Contributor)About JumpAt Jump, our mission is to empower financial advisors, firms, and clients to flourish in the era of artificial intelligence. We streamline meeting preparation, note-taking, compliance documentation, CRM updates, client recaps, and follow-up tasks, enabling advisors to manage meetings in a matter of minutes rather than hours. Since our inception in January 2024, Jump has expanded to over 30,000 users across various firms, from independent practitioners to large enterprise RIAs and broker-dealers, including collaborations with renowned partners like LPL Financial, Sanctuary Wealth, and Osaic.Jump is a Series A company backed by $30 million in venture capital from leading investors such as Battery Ventures, Citi Ventures, Sorenson Capital, and Pelion Venture Partners. Our diverse team of over 100 includes industry leaders from prestigious organizations such as Google, Stripe, JP Morgan, Snowflake, Fidelity, BILL, Apple, Harvard, and Stanford.Our Core Values: Velocity, World Class, Direct and Kind with No Drama.About the RoleWe are seeking a highly skilled Applied AI Evaluation Scientist who operates at the crossroads of data science, information retrieval, machine learning, and product development. In this role, you will be responsible for ensuring the quality and reliability of our AI/ML systems by developing, implementing, and overseeing rigorous evaluation frameworks. Your primary focus will be optimizing our Agentic Retrieval-Augmented Generation (RAG) pipelines—enhancing the processes of chunking, embedding, retrieving, ranking, and generating outputs, while also evaluating other AI/ML systems within the organization.The ideal candidate will possess the insight to discern what merits evaluation and what does not, along with the statistical expertise to ensure that the evaluations conducted are robust, realistic, and actionable. A key aspect of this position involves balancing resource availability with velocity—understanding what metrics to track and how to measure them to foster improvements for our clients is essential.You will collaborate closely with our Product and Engineering teams. While your code may not be production-ready, it must achieve the intended results—think research-quality Python, clear documentation, and reproducible experiments, rather than fully developed microservices.
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Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of the contact center. Our innovative platform fuses the strengths of artificial intelligence and human insight, enabling contact centers to uncover valuable customer insights, automate dialogues and inefficient workflows, and empower team members to operate more effectively. Founded by the esteemed Stanford AI lab's co-founder and chairman Sebastian Thrun, who has pioneered projects like Google X, Waymo, and Udacity, our leadership team includes CEO Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI.
Our elite team comprises AI and ML specialists, market leaders, and top investors from firms such as Andreessen Horowitz, Greylock Partners, and Sequoia, along with former AT&T CEO John Donovan. We proudly serve a range of esteemed clients including Intuit, Cox Communications, Hilton, and Carmax, and have been featured by Forbes and Bain Consulting as one of the leading private AI firms globally.
Join us in our exciting mission to reshape the workforce with AI. The future of work is unfolding at Cresta.