Role overview OppLoans is looking for an Associate to join the Customer Solutions team. This fully remote position focuses on supporting customers and ensuring their needs are handled with care and professionalism. The role involves frequent communication with clients using a variety of channels. What you will do Respond to customer inquiries and requests by providing clear and helpful information Offer solutions that enhance the customer experience with OppLoans services Maintain a professional and empathetic tone in every interaction Communicate with clients via phone, email, or chat as needed Remote work This role is fully remote. All work can be performed from any location.

About EliseAIAt EliseAI, we are dedicated to transforming critical industries such as housing and healthcare. Securing a place to live and accessing quality healthcare should not be a challenge. By embedding AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for all stakeholders.Housing: We streamline the process for renters to tour apartments, finalize leases, submit maintenance requests, and maintain communication with their property management teams—all in one integrated platform.Healthcare: Our solutions simplify appointment scheduling, intake form completion, and facilitate clear communication between patients and providers, allowing everyone to focus on health rather than paperwork.At EliseAI, we empower organizations to minimize manual tasks, enhance accessibility, and provide seamless experiences across essential services. Our recent success in raising a $250 million Series E round led by Andreessen Horowitz will further accelerate our mission.About The RoleAs a member of EliseAI’s Technical Solutions & Support team, you will be a subject matter expert responsible for addressing customer inquiries and resolving issues. You will have a comprehensive understanding of our client configurations and access to system data, collaborating with other internal teams to troubleshoot problems and enhance the customer experience.Key ResponsibilitiesGain a profound understanding of our systems, customers, and their optimal interactions:Facilitate client onboarding and adapt their preferences into our system settings.Understand the integration of our systems with client email, calendar, CRM, and property management tools.Comprehend client business operations and the implications of reported issues.Deliver outstanding, client-focused support:Communicate promptly, clearly, and professionally with clients to identify their issues, reproduction steps, and the business impact.Actively collaborate with internal teams to resolve issues swiftly and effectively.

Join LaBella Associates as a mid-level Mechanical Engineer within our dynamic Building Engineering Division – Energy team. We provide cutting-edge energy efficiency and renewable energy consulting services, covering everything from feasibility analyses to design and commissioning. Our engineers excel in designing building and energy systems for a broad spectrum of new construction, renovations, and design/build projects across diverse clientele.The Mechanical Engineer will take a pivotal role in leading decarbonization and electrification projects, guiding them from feasibility stages through to design and construction. The ideal candidate is a collaborative team player, capable of mentoring junior engineers, and adept at effective communication with clients.

Join Procare Solutions as an Associate Customer Success Manager and become an integral part of our dynamic team. In this role, you will be responsible for ensuring our clients achieve maximum value from our services. You'll engage with customers to understand their needs, provide solutions, and foster strong relationships that drive customer satisfaction and retention.

About Relay RoboticsAt Relay Robotics, we specialize in pioneering autonomous delivery robot solutions designed to enhance operational efficiency, boost staff satisfaction, and elevate patient care within prominent healthcare systems. Our innovative platform streamlines intra-facility transport workflows by automating the delivery of critical items such as lab samples, medications, and supplies. This not only allows hospitals to optimize their operations but also frees up valuable staff time for higher-value tasks.We have established partnerships with major health systems across the nation and are experiencing rapid growth. We are seeking a dynamic, healthcare-focused leader to spearhead our enterprise deployments, ensuring successful adoption and expansion of our solutions.Position OverviewThe Enterprise Solutions Associate plays a crucial role in supporting the entire customer lifecycle—from pre-sales assessments through to deployment, training, and post-sales expansion. This position is cross-functional and ideal for individuals with backgrounds in operations, technology implementation, field support, or workflow design, who are eager to engage directly with hospitals and cutting-edge robotics technology. Your responsibilities will include facilitating successful deployments, training healthcare staff, analyzing utilization metrics, and identifying new opportunities for workflow automation.

YipitData specializes in market research and analytics for sectors shaped by rapid change, such as software, AI, cloud, e-commerce, ridesharing, and payments. The company processes billions of alternative data points daily using proprietary technology, delivering insights that help investment funds and Fortune 500 clients make informed decisions. With offices in the US, APAC, and India, YipitData emphasizes transparency, ownership, and continuous improvement, earning recognition from Inc. as a Best Workplace for three consecutive years. Role overview The Associate Director of Solutions leads a client-facing team focused on helping clients turn YipitData’s proprietary data and infrastructure into a competitive advantage. This position supports clients who need more than standard syndicated research, providing technical execution, access to a broad dataset library, and infrastructure for rapid, in-depth analysis. The role is fully remote within the US. What you will do Manage and grow the Solutions team, ensuring delivery of tailored analyses and data products Oversee a range of projects, from basic data pulls and aggregations to custom web scrapes, deep-dive due diligence, and ongoing data feeds Work directly with clients to understand their needs and deliver solutions aligned with their investment strategies Collaborate with Revenue, Research, Data Engineering, Application, and Partnerships teams to define, execute, and expand Solutions engagements Report to the Head of Public Investor Product Requirements Experience managing and scaling a team delivering customized data products Comfort working directly with clients to understand and address their needs Ability to thrive in a collaborative, cross-functional environment

Role overview YipitData seeks an Associate Director of Solutions to support and refine client solutions. This position is fully remote within the US. The role centers on working closely with team members to enhance the company’s offerings and deliver strong results for clients. Success in this position requires both strategic thinking and hands-on guidance to advance important initiatives and uphold high delivery standards. What you will do Collaborate with colleagues to strengthen and improve client solutions Contribute strategic insight to guide key projects Provide practical support to help ensure high-quality outcomes Requirements Experience combining strategic planning with day-to-day execution Strong collaboration skills Ability to maintain high standards in client delivery

Flatiron Health aims to transform cancer care by making real-world evidence (RWE) more accessible and useful for oncology research. The Associate Solutions Manager, based in the New York office, plays a key part in supporting life science partners as they use RWE to advance research and improve outcomes for patients with cancer. Role overview This position works alongside the Client Solutions team to design and deliver RWE projects for life science companies. The Associate Solutions Manager focuses on building data-driven approaches that help clients accelerate research, optimize clinical trials, and address regulatory needs. The role involves translating client goals into concrete project plans and ensuring each project moves smoothly from kickoff to completion. What you will do Partner with the Life Science Partnerships team and external clients to gather requirements, including budget and timeline details. Design tailored RWE solutions by analyzing use cases, defining patient groups, and selecting appropriate data models and analytic strategies. Manage a portfolio of three to five projects at a time, balancing priorities to achieve strong results for each client. Lead conversations with internal teams to gather feedback and guide project decisions. Work with technology teams to improve operational processes and better address client needs. Facilitate client meetings and build long-term partnerships. Who thrives in this role This position fits someone who brings strong analytical skills, enjoys solving complex problems, and is committed to delivering clear, client-focused results.

About the Role iCapital Network is actively seeking a dedicated Associate to bolster our Onboarding Solutions team. This pivotal role is integral to our mission of enhancing operational scalability, fostering innovation, and ensuring the delivery of exceptional experiences to our valued clients and partners. The ideal candidate will develop expertise in the iCapital platform and serve as a trusted advisor while pursuing operational excellence. The right fit for this position will be instrumental in constructing legal document workflows and will collaborate closely with fellow Associates and Assistant Vice Presidents to effectively solve complex problems. This highly collaborative role emphasizes a deep understanding of legal documents and the enhancement of operational processes as a cohesive team. Key Responsibilities Integrate legal documents into iCapital’s proprietary software using advanced tools. Confidently navigate technical systems that support the iCapital platform, including configuration management, workflow logic, and issue resolution across various interfaces. Determine applicable questions in legal documents for different investor types and apply appropriate logic. Communicate effectively with the team regarding advancements and areas for improvement in internal systems and processes. Gain a comprehensive understanding of all interfaces on the Onboarding Solutions team to facilitate a seamless transition of clients. Oversee end-to-end technical and operational deliverables, managing daily workflows to ensure consistent, high-quality results. Act as a subject matter expert in subscription document onboarding. Collaborate with internal teams to escalate and resolve high-priority issues promptly. Identify and infer client needs from various external stakeholders, including Fund Administrators, Legal, and Tax departments. Ensure that final client products reflect high standards of grammar, logic, syntax, and accuracy. Conduct peer reviews to uphold operational standards. Partner closely with the Product team to analyze platform behavior, troubleshoot complex issues, and support root-cause analysis. Enhance and maintain product documentation and internal resources. Meet and exceed service level agreements and performance targets through effective task delegation. Qualifications 2-6 years of legal experience in drafting, researching, and interpreting complex legal documents. Bachelor’s degree in a relevant field. Strong analytical skills and attention to detail. Excellent communication and interpersonal abilities. Ability to work collaboratively within a dynamic team environment.

Who We AreDigiCert is a prominent global authority in intelligent trust, dedicated to safeguarding the digital realm by ensuring the security, privacy, and authenticity of each interaction. Our cutting-edge, AI-driven DigiCert ONE platform integrates PKI, DNS, and certificate lifecycle management, securing infrastructure, software, devices, messages, and AI content. Join over 100,000 organizations, including 90% of the Fortune 500, who rely on DigiCert to combat today’s threats and prepare for a quantum-safe future at www.digicert.com. Job SummaryAs a key player within the Sales Engineering team at DigiCert, you will be pivotal in driving technical presales success. Your responsibilities will include developing a comprehensive technical understanding of DigiCert solutions, facilitating product demonstrations and evaluations for potential clients, and assisting with responses to RFPs/RFIs. You will assess customer requirements to identify how DigiCert solutions align, document feature requests, and relay insights to Product Management. Collaboration with the sales and cross-functional teams is essential, along with the flexibility to travel to client locations and industry events as necessary. What You Will DoCollaborate with the Sales Engineering team to ensure technical presales success.Cultivate a deep technical understanding of DigiCert solutions.Provide or support product demonstrations of DigiCert solutions to prospective customers.

Join our dynamic team at voxel as a Safety Solutions Associate. In this pivotal role, you will contribute to the development and implementation of innovative safety solutions that enhance workplace safety and compliance. Your expertise will help us create a safer environment for our clients and their employees.

We are seeking a highly motivated and skilled Customer Solutions Engineer to join our team in Chicago, IL. This full-time, permanent position involves delivering complex voice and data system solutions to our financial clients and other large enterprises. The ideal candidate will possess a strong technical background, excellent communication skills, and the ability to manage multiple tasks under tight deadlines.As a Customer Solutions Engineer, you will collaborate with cross-functional teams to ensure the successful execution of projects. You will be responsible for understanding client requirements and delivering tailored solutions that meet their needs. This role requires a detail-oriented individual with a structured approach to problem-solving and a commitment to excellence.

Join Cloudflare as a Senior Customer Solutions Engineer and be at the forefront of our mission to help build a better Internet. In this role, you will leverage your technical expertise to provide innovative solutions for our clients while collaborating with cross-functional teams to enhance customer satisfaction.

About the Role: PubMatic stands as a frontrunner in audience solutions, having developed one of the industry's most sophisticated and extensive audience data platforms on the supply side. Our comprehensive suite of audience capabilities plays a pivotal role in how the open programmatic ecosystem adapts to a privacy-first advertising landscape. We empower advertisers to achieve significant relevance and strong Return on Advertising Spend (ROAS) without relying on deprecated identifiers such as third-party cookies. As we witness an acceleration in signal loss, the importance of contextual and first-party data is paramount for modern audience strategies. PubMatic's Audience Solutions portfolio is at the forefront of this transformation. Our flagship product, Connect, serves as a premier data marketplace that allows data vendors to monetize and manage their audiences through programmatic deals, enhancing revenue for our publishers and delivering improved outcomes for advertisers. Currently, Connect collaborates with numerous premium providers of contextual, behavioral, and intent data, and is rapidly expanding as the market transitions to cookieless buying. Recently, PubMatic has emerged as a leader in the agentic advertising revolution, having successfully launched the industry's first fully autonomous campaign in December 2025. Audience Solutions is integral to shaping this future, collaborating with data providers, curators, and buyers to create this new ecosystem. What You'll Do: As the Associate Vice President of Audience Solutions, you will take ownership of and expand PubMatic’s global Connect business. You will lead our curation efforts and drive the audience components of our overarching agentic vision. This high-impact general management role encompasses go-to-market strategy, sales, customer success, product input, product marketing, pricing, and team development.

At Appian, we embody the values of Intensity and Excellence. Our commitment to high standards ensures that every aspect of our work reflects quality and care. We embrace challenges with determination and accountability, striving to achieve the best outcomes as a unified team.Our enthusiasm for technology drives us. By joining Appian CIO, you will immerse yourself in an environment that fosters cross-functional collaboration and prioritizes personal and professional growth. We are dedicated to transforming the way people work by simplifying our Appian platform, enabling our customers to excel.Our Solution Engineering team is passionate about serving our clients. We are in search of an Associate Solution Engineer—an adaptable technical enthusiast eager to unravel the intricacies of our platform. In this role, you will gain full-stack experience and become an authority on the Appian platform, engaging with data analysis, innovative problem-solving, and addressing our customers' most pressing technical challenges. While this position focuses on technical customer support, it is distinct from a traditional software engineering role.This position is based at our Headquarters in McLean, Virginia. At Appian, we believe in the power of in-person collaboration, which is essential to our mission of excellence. Employees in this role are expected to work from the office five days a week to cultivate our collaborative culture and celebrate our achievements together.

About Us:At Paddle, we revolutionize the payment infrastructure for digital product companies. As the Merchant of Record, we eliminate the complexities of payment fragmentation, delivering a solution that is not only faster and safer but also more cost-effective. Our commitment to enhancing customer experience has allowed us to serve over 5,000 software sellers across 245 territories worldwide, backed by esteemed investors including KKR, FTV Capital, Kindred, Notion, and 83North.Your Role:We are on the lookout for a dynamic and self-driven Associate Solutions Engineer to join our ambitious team. In this pivotal role, you will collaborate with our Sales team to leverage your technical consulting and project management skills, enabling leading software vendors to create exceptional customer experiences using Paddle while addressing any technical hurdles they encounter.Whether you come from a technical or product background seeking customer-facing experience, or you’re looking to blend tech and sales after a bootcamp, we want to hear from you!Key Responsibilities:Develop in-depth expertise on Paddle's product suite, including checkout systems, dashboards, and APIs.Engage confidently with C-suite executives and senior developers, assisting them in crafting outstanding customer experiences.Prepare integration plans and sample code to guide sellers through their Paddle integration process.Provide support to Account Executives during customer calls to secure new business opportunities.Contribute to product development by relaying user feedback and feature requests to the Product and Engineering teams.Assist in maintaining both public and internal documentation.Qualifications:Proficient in web technologies, particularly JavaScript and related frameworks.Experience in utilizing and integrating APIs.A passion for technology and a desire to deliver outstanding customer solutions.

Join Lightcast as an Associate Solutions Architect, a pivotal role at the forefront of labor-market insights. In this dynamic position, you will play a crucial role in aligning client expectations with our innovative data solutions, facilitating their successful implementation and ongoing adoption. Collaborating closely with Account Managers and Sales Engineers, you will assist clients in operationalizing APIs and Snowflake Data Shares, ensuring a smooth onboarding process, effective technical integration, and sustained support for our solutions. This entry-level opportunity is perfect for motivated early-career professionals who possess a technical curiosity and a strong client-oriented approach, eager to contribute to a Data-as-a-Service (DaaS) ecosystem.

Join our dynamic team at Prosidian Consulting as a Customer Solutions Specialist. In this critical role, you will be responsible for providing exceptional customer service and solutions to our clients. You will work closely with various teams to ensure that customer needs are met effectively and efficiently. Your expertise in customer relations will contribute to enhancing customer satisfaction and loyalty.

Join PatientPoint as the Associate Director of Provider Solutions, where you will play a pivotal role in enhancing healthcare provider engagement. You will lead initiatives that bridge the gap between patients and healthcare providers, ensuring optimal solutions that improve patient outcomes and provider experiences.