Client Success Manager at Absorb LMS | Remote US

Joining Absorb's Client Success Management Team is an incredibly fulfilling opportunity. We foster an environment built on trust, accountability, and a shared mission. Our team embodies a positive outlook, a readiness to assist, and a commitment to delivering exceptional value. Collaboration flourishes here, growth is actively supported, and excellence is celebrated. - Jordan Duffy - Senior Manager, Client SuccessAs a Client Success Manager (CSM) at Absorb, you will assume a pivotal role in nurturing client relationships while enhancing product adoption. Your expertise as a Learning & Development (L&D) practitioner will be crucial in constructing, scaling, and evaluating learning programs that yield significant business results. We seek a candidate who possesses extensive Customer Success knowledge combined with practical experience in L&D program development, particularly in a B2B SaaS context. In this position, you will empower clients to maximize their LMS investment, convert L&D strategies into practical product applications, and effectively demonstrate measurable ROI associated with Absorb LMS.Curious about Absorb? Learn more here:Discover Absorb Culture - Absorb LMSYour Responsibilities:Forge and maintain trusted, strategic relationships with a diverse portfolio of clients to enhance long-term retention and loyalty.Oversee the client lifecycle from post-onboarding through adoption, expansion, advocacy, and renewal.Utilize your L&D expertise to assist clients in designing, implementing, and optimizing learning programs with Absorb LMS.Consult on and assess program effectiveness, linking learning outcomes and usage to business objectives and product ROI.Provide training, best practices, and enablement sessions to ensure clients maximize their Absorb LMS experience.Proactively monitor client health, identifying potential risks, escalating issues, and formulating action plans.Recognize and direct upsell and expansion opportunities to the Account Management team.

Absorb LMS develops software for learning management and eLearning, serving organizations that need to train and educate at scale. The company has grown steadily year over year, fueled mainly by digital marketing. To reach new markets and customer segments, Absorb LMS is now building an outbound sales team. Role overview The Business Development Representative (BDR) plays a key role in Absorb LMS’s growth strategy. This position focuses on finding and qualifying outbound sales opportunities, especially in areas where marketing has not yet reached. Success in this remote US-based role depends on initiative, persistence, and strong organizational skills. What you will do Identify and qualify outbound opportunities within assigned territories Connect with prospects through cold calls and targeted outreach Generate interest in Absorb’s Learning Management Solution Explain the platform’s benefits to potential customers Meet or exceed sales targets and help drive new bookings Requirements Demonstrated persistence and strong work ethic in outbound sales Ability to manage time and prioritize tasks independently Adaptability and self-awareness when engaging prospects Location This position is remote and open to candidates based in the United States.

“At Absorb LMS, we are dedicated to delivering genuine, lasting value for all our customers. Our Account Management team is a testament to this commitment. We believe in nurturing our people, fostering an environment where you can thrive, contribute, and excel alongside a supportive team. If you are passionate about making a difference, building strong relationships, and being part of something impactful, you will find your place with us.”- Jon Clement-Smith, VP SalesRole Overview:As a vital member of our expanding Account Management team, we are on the lookout for a results-oriented Senior Account Manager. This position plays a crucial role in our Net Revenue Retention (NRR) model, where each Account Manager is responsible for safeguarding and expanding revenue within their designated portfolio.In this role, you will oversee a specific book of business, managing the entire renewal and growth lifecycle. Your responsibilities will include cultivating robust customer relationships, driving product adoption, recognizing early expansion opportunities, and maintaining the forecasting rigor necessary for reliable revenue outcomes. This opportunity is well-suited for an ambitious SaaS Account Management professional who excels in a growth-oriented environment and seeks to develop their capabilities for managing increasingly strategic and complex account portfolios.Your Responsibilities:Manage all renewal processes and outcomes for your account portfolio.Achieve strong Gross Revenue Retention (GRR) and maintain over 100% Net Revenue Retention (NRR).Identify and secure incremental expansion opportunities linked to product adoption signals.Facilitate customer transitions towards multi-year agreements to enhance long-term retention and account stability.Create and sustain foundational account plans focused on customer success.

Role Overview CoverGo is hiring a Business Development Representative to help grow our presence in the US market. This role is fully remote and based in Tijuana, Baja California, Mexico. What You Will Do Identify new business opportunities in the US market Build and nurture relationships with potential clients Support our sales efforts and contribute to company growth Who We’re Looking For Self-motivated and proactive approach Strong communication skills Interest in sales and business development Desire to make a measurable impact

Join Us in Transforming the US MarketChannelTalk has revolutionized business messaging, achieving the prestigious #1 market position in Korea and Japan. Now we are excited to extend our successful strategies to the expansive US Market.Entering the US market involves more than just product sales; it requires identifying unique market challenges and demonstrating the distinct advantages of our offerings. As a Founding Business Development Representative for the US, you will play a crucial role in this ambitious endeavor. Your primary responsibility will be to adapt our successful growth strategies to the US context while significantly contributing to the establishment of a robust business framework.Supported by a well-aligned product and substantial financial backing, we are in search of an ambitious and high-performing individual who is ready to drive business expansion and fully harness their potential in the diverse US market.

About Fortanix:In an era where data is dispersed across multiple clouds and devices, conventional security measures are proving inadequate. Businesses require an innovative strategy to safeguard against persistent cyber threats and to ensure adaptable data security. Fortanix is at the forefront of data-centric cybersecurity for hybrid multicloud environments, utilizing cutting-edge cryptography, encryption, and confidential AI solutions.As data breaches become increasingly prevalent and traditional defenses falter, we prioritize data exposure management to protect your critical information. Our integrated data security platform tackles vulnerabilities in hybrid multicloud settings, mitigates threats, and simplifies the identification, evaluation, and rectification of data exposure risks. Whether implementing a Zero Trust framework or gearing up for the post-quantum computing landscape, we empower businesses globally to safeguard their most sensitive data, no matter where it resides.Our dedication to tackling the world’s most challenging data security issues has earned Fortanix numerous Cybersecurity Excellence and Innovation Awards, along with accolades from industry leaders such as Microsoft, Intel, ServiceNow, and Snowflake.Comprising industry pioneers and cryptography specialists, our team fosters a culture of trust, innovation, and collaboration where every voice is heard. Recognized as a Great Place to Work, we are in search of passionate individuals to help us shape the future of data security and work towards a more secure digital landscape.The PositionFortanix is on the lookout for a dedicated, driven, and outgoing individual to become a part of our Business Development team. In this role, you will be tasked with making outbound calls to targeted accounts and generating qualified business opportunities as you execute our prospecting process. Our ideal candidate is a superb communicator, motivated by achieving goals, and excited about contributing to an entrepreneurial team environment. Core responsibilities include:Generating new sales leads through a combination of outbound phone and email outreach, following up on marketing campaigns and inbound inquiries.Scheduling meetings and product demonstrations for Account Executives.Managing the inbound leads process to maximize conversion rates and pipeline growth.Understanding Fortanix use cases and competitive positioning to effectively communicate and apply them to prospective clients' needs.Accurately entering, updating, and maintaining daily activity and prospect information within HubSpot.Meeting and exceeding monthly quotas and objectives.

“Selling the premium product in a sophisticated market is incredibly satisfying. I feel accomplished.”Business Development Representative, United StatesABOUT LEAP LEAP is the foremost provider of Legal Practice Productivity Solutions globally and a subsidiary of ATI, a prominent player in the LegalTech industry. With over 30 years of relentless innovation, we are committed to enhancing productivity tools for lawyers and their teams, embodying our mission to ‘Help lawyers who help people’. Our leading software solutions empower over 100,000 lawyers and their staff in small to medium-sized law firms.Joining our dynamic international team of dedicated achievers, you will be part of a rapidly growing technology company that thrives on change. With a workforce of more than 1,000 intelligent, compassionate, and ambitious ‘LEAPsters’ across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand, you will find yourself in a vibrant community.MEET THE TEAM Our objective is to become the world's most valued LegalTech company, and our Sales Team plays a pivotal role in enhancing our value with every new client acquisition.By presenting our innovative solutions to prospective clients, you will expand our clientele by introducing LEAP’s industry-leading software to law firms worldwide.You will combine resilience, determination, and a strategic mindset with a personable approach as you deliver top-tier solutions. With targeted training to enhance your product and market knowledge, unlimited commission potential, state-of-the-art systems, and effective sales management, you can work towards achieving the financial independence you aspire to.WHAT YOU'LL DOConduct a high volume of outbound calls to prospective law firms.Generate qualified leads and coordinate meetings for our Business Development team.Establish relationships with clients through social media platforms such as LinkedIn, Sales Navigator, and Twitter.Meet and exceed weekly & monthly Key Performance Indicators.Surpass team objectives to drive success.Bring passion and enthusiasm every day, engaging in meaningful discussions.

Role Overview CoverGo is looking for a Business Development Representative to focus on the US market. This fully remote position centers on identifying new business opportunities and building strong client relationships. The role plays a key part in supporting CoverGo’s growth strategy and expanding its presence across the United States.

Role Overview lm-studio is hiring a C++ Systems Engineer to join the team in New York City. This position focuses on developing and optimizing high-performance systems using C++. The work directly supports projects central to the company’s mission. What You Will Do Write and maintain C++ code for high-performance systems Work with colleagues from different disciplines to design and build software solutions Contribute to projects that address evolving client needs Location This role is based in New York City.

Role Overview CoverGo is hiring a Business Development Representative to support growth in the US market. This fully remote position centers on identifying new business opportunities and connecting with prospective clients. The role calls for strong relationship-building skills and a knack for understanding customer needs. What You Will Do Engage with potential clients across the US to introduce CoverGo’s insurance solutions Develop and nurture relationships with key decision makers Identify new business leads and support the sales pipeline Location Remote , Baltimore, Maryland, United States

Join beam-up as a Founding Business Development Representative and play a crucial role in shaping the future of our company. This is an exciting opportunity for individuals who are enthusiastic about business growth and development within a dynamic startup environment.

Join the dynamic team at QAD Inc. as an Account-Based Business Development Representative, where you will play a key role in driving our strategic growth initiatives. In this remote position, you will focus on building and nurturing relationships with target accounts, leveraging your expertise to enhance our customer base and drive revenue.

Join Us in Revolutionizing Developer Security!At Aikido Security, we're on a mission to transform the way security tools integrate into the software development lifecycle. Traditional security measures often impede progress, but our developer-centric solutions minimize risks while allowing teams to ship software seamlessly. With a focus on automation and innovation, we’re redefining what security means in the tech world.Founded in 2022 by experienced entrepreneurs, we are backed by $85 million in funding and are poised for substantial growth. As we aim for self-securing software, we invite you to be part of a dynamic team that values ownership, creativity, and meaningful contributions.As a Business Development Representative, you’ll play a crucial role in managing our inbound channels and serving as the initial point of contact for leads. Your mission will be to engage with potential customers across various platforms such as email, LinkedIn, Twitter, and Reddit.

Established in 2004, NetBrain Technologies, Inc. is at the forefront of no-code network automation. Our innovative Next-Gen platform empowers IT operations teams to efficiently scale their hybrid multi-cloud connected networks by automating Diagnostic Troubleshooting, Outage Prevention, and Protected Change Management processes. Today, over 2,500 of the world's leading enterprises and managed service providers harness the power of NetBrain's platform.What We Are Looking ForWe seek a driven Business Development Representative (BDR) to propel our growth by uncovering new business opportunities within the enterprise networking sector. Collaborating closely with Account Executives and Marketing, you will engage potential customers, qualify leads, and arrange discovery meetings that invigorate our sales pipeline. As a key first point of contact, you will introduce organizations to solutions that enable IT teams to automate intricate network operations and enhance operational efficiency. Candidates must reside in the Western United States to align with assigned Account Executive territories.Your ResponsibilitiesQualify leads generated from marketing campaigns, tradeshows, webinars, and high-interest inbound prospects as viable sales opportunities.Collaborate with Account Executives to develop an outbound prospecting strategy targeting accounts in their designated territories through cold calls and emails.

Role Overview RegScale is hiring a Business Development Representative for a fully remote position. This role focuses on supporting growth by identifying new business opportunities and building relationships that help expand our reach. What You Will Do Research and identify potential clients and new markets. Initiate and develop relationships with prospects. Support the team’s efforts to promote RegScale’s solutions. Help drive the company’s growth initiatives through outreach and engagement. Location This is a remote opportunity. Work from anywhere.

unframe is looking for a Remote Business Development Representative based in Austin, Texas. This position centers on expanding the client base and supporting the growth of unframe’s solutions. The role involves identifying new business opportunities, building relationships with potential clients, and helping shape the company’s sales approach. Key responsibilities Identify and contact prospective clients to generate new business Nurture leads as they move through the sales pipeline Assist the sales team by developing and refining outreach strategies Work toward outreach and engagement targets to support company growth What we’re seeking Motivated, proactive approach to work Interest in business development and sales Comfort with remote work and team collaboration Drive to make a measurable impact

unframe is looking for a Business Development Representative to expand its client base and build lasting relationships. This remote position offers the flexibility to work from anywhere while connecting with potential clients and supporting them through each step of the sales process. What you will do Identify and pursue new business opportunities to drive growth Nurture leads and maintain ongoing communication with prospects Collaborate with the sales team to achieve shared targets Role highlights Remote role based in the United States (San Francisco, California listed as company location) Focus on outreach, lead development, and relationship management Work closely with colleagues to meet business goals

Join our dynamic team as a Business Development Representative, where you will play a pivotal role in shaping our sales strategy and driving growth. We are seeking a motivated individual with over 1 year of experience in a BDR role within a fast-paced startup or SaaS environment, ready to elevate their sales career.Your Responsibilities:Conduct proactive outreach through cold calls, emails, and LinkedIn to cultivate new leads.Identify and assess potential prospects, concentrating on small to medium business and mid-market opportunities.Schedule meetings for Account Executives and facilitate early-stage sales activities.Utilize CRM tools to monitor activity and track progress effectively.Collaborate with the sales and marketing teams to refine messaging and enhance conversion rates.Experiment with and adjust outreach strategies to maximize results.

Join Lattice as a Business Development Representative and play a critical role in driving our company's growth! As a key member of our sales team, you will engage potential clients, establish relationships, and set the stage for successful partnerships. This fully remote position offers the opportunity to work from anywhere while making a significant impact on our business.

Join Trellis Research, the premier provider of legal intelligence and judicial analytics tailored for law firms. Our innovative platform aggregates state trial court data, empowering legal professionals with searchable insights that enhance their understanding of judicial behavior at the state level. As the leading provider in this arena, we are at the forefront of transforming legal research through a strategic blend of data, technology, and analytics.We are on the lookout for a motivated and enthusiastic Business Development Representative (BDR) to help us penetrate new markets and facilitate opportunities for our sales team. In this dynamic role, your primary responsibility will be outbound engagement, with an emphasis on cold calling potential clients. You will serve as the initial point of contact for prospective customers, introducing them to Trellis' cutting-edge solutions and paving the way for impactful sales discussions.This position offers an exceptional chance for individuals eager to learn, grow, and play a pivotal role in the success of a rapidly expanding company.