Remote Client Success Executive

Jobgether is looking for a Remote Client Success Executive based in North Carolina. This position centers on building strong client relationships and ensuring a positive experience with our services. Role overview The Client Success Executive acts as the main point of contact for clients, helping them navigate our offerings and supporting their ongoing needs…

Join our dynamic team at Impact Clients as a Client Success Manager, where you will play a pivotal role in ensuring our clients achieve their desired outcomes and maximize the value of our services. As a fully remote position, you will have the flexibility to work from anywhere while collaborating with a talented team dedicated to client satisfaction.Your primary responsibilities will include building strong relationships with clients, understanding their needs, and proactively addressing any challenges they may face. You will work closely with cross-functional teams to ensure seamless communication and delivery of our solutions.

Role overview The Client Success Executive at mcaconnect plays a key part in supporting clients and ensuring their satisfaction with the company’s services. This is a remote role centered on building trust, understanding each client’s unique goals, and making sure their experiences align with expectations. What you will do Build and maintain strong, ongoing relationships with clients Listen carefully to client needs and match them with the right solutions Guide clients through mcaconnect’s offerings and respond to their questions Work to demonstrate clear value and outcomes from the services clients invest in

Position OverviewThe Client Success Architect II will take on a pivotal leadership role in shaping the development of enterprise data warehouses, data management, and reporting systems. This position is responsible for delivering data-driven solutions, crafting strategic roadmaps, and developing proprietary tools. A deep understanding of enterprise data models and the effective use of both relational and dimensional data sources is essential. Additionally, the role involves mentoring and developing team members.Key ResponsibilitiesReview and validate mapping sources using assigned customer data files.Proactively seek and arrange training opportunities to enhance your skills and knowledge.

As a Client Success Executive at Centivo, you will play a pivotal role in ensuring our clients achieve their desired outcomes with our innovative healthcare solutions. You will leverage your exceptional communication skills to build and maintain strong relationships with clients, guiding them through the implementation process and providing ongoing support.Your responsibilities will include identifying client needs, developing tailored strategies, and facilitating solutions to enhance client satisfaction. You will collaborate with various internal teams to ensure a seamless experience for our clients.

Client Success Account Executive, ClinicalAbout UsAt Bayesian Health, we are on a transformative journey to revolutionize healthcare by equipping healthcare professionals with real-time data that can save lives. As a rapidly growing startup, we focus on empowering physicians, nurses, and care team members with the insights needed to drive proactive healthcare delivery.Your RoleIn the role of Client Success Account Executive, Clinical, you will serve as the strategic partner for our health system clients throughout their implementation and lifecycle management. You'll leverage data to enhance product adoption, improve clinical outcomes, and identify opportunities for expansion within clinical modules.What You'll Be DoingEstablish and nurture executive relationships, develop stakeholder engagement strategies, and lead cross-functional teams.Utilize your clinical expertise to communicate the value of our clinical decision tools effectively.Drive product adoption and optimize workflows through data analysis and insights.Support clinical research evaluations and contribute valuable feedback to our product roadmap.Engage with nursing and physician stakeholders to gain buy-in and enhance user experience.Who We AreOur mission is to empower clinicians with the tools they need to make the best decisions for their patients at the point-of-care. With a diverse team of clinicians, engineers, machine learning experts, product designers, and performance improvement leaders, we are committed to unlocking the potential of data for smarter, patient-centered care delivery. Backed by leading investors such as Andreessen Horowitz and the American Medical Association’s venture arm, we've received numerous accolades including recognition from Forbes and the World Economic Forum.

About LanternLantern is a premier specialty care platform that seamlessly connects individuals with top-tier healthcare professionals when they require it the most. By assembling a Network of Excellence featuring the country’s leading specialists in surgery, cancer treatment, infusions, and more, Lantern ensures both exceptional care and substantial cost savings for employers and their employees. We provide our members with a dedicated care team, including Care Advocates and nurses, to guide them through their entire care journey, helping them return to good health, reunite with their families, and get back to work. With easy access to specialists across the nation, Lantern guarantees that high-quality care is always within reach for most individuals. Trusted by some of the largest employers in the nation, we proudly deliver care to over 6 million members nationwide. Learn more about us at lanterncare.com.About You:You apply LOGIC to your decision-making and recognize that progress is vital for enacting change. You prioritize executing your content while thriving in a fast-paced environment, celebrating both small and major victories.INCLUSION is a core value for you. You greatly value a diverse and inclusive environment and seek to be part of a team that appreciates different experiences and perspectives, cherishing the uniqueness of every individual you interact with.You possess the GRIT, motivation, and determination to tackle significant challenges. You understand that solving substantial issues requires innovative ideas and a supportive team.Your deep care for your customers drives you to prioritize HUMANITY in all your decisions. The individuals using your product are your primary motivation for making impactful changes.Integrity is your guiding principle, as you focus on the TRUTH rather than providing convenient answers.You excel in a collaborative Team Environment. Innovation and change are often born from teamwork.These pillars of LIGHT serve as a reminder that we are making a difference by guiding and supporting individuals through the often complicated healthcare landscape. We aspire that through this LIGHT, people can navigate their way to the best care, resources, and support they need to resume their lives.If this resonates with you, we would be thrilled to connect and discuss potential career opportunities at Lantern.

Hello! We are TechnologyAdvice.At TechnologyAdvice, our mission is to assist B2B technology buyers in navigating the complexities and risks associated with their purchasing decisions. We serve as a reliable information source, offering guidance and facilitating connections between our clients and top-tier business technology vendors.Based in Nashville, Tennessee, we operate as a remote-first organization with over 20 digital publications and a diverse team of more than 500 professionals across the US, UK, Singapore, Australia, and the Philippines. We take pride in being recognized as one of America’s fastest-growing private companies by Inc. and being named a top workplace in Tennessee. Our team works diligently while enjoying a vibrant culture marked by monthly virtual events, engaging Slack channels for recreation, and the occasional playful antics from our CEO.All roles are open to remote work unless specified otherwise.The OpportunityThe Client Success team is dedicated to ensuring every client enjoys a seamless, positive, and outcome-oriented experience. As a Client Success Coordinator, you will manage a portfolio of accounts, acting as a trusted advisor to guide clients from onboarding to program implementation. This role involves working closely with our sales, operations, and technology teams to fulfill the commitments made while delivering enduring value to our clients.This position transcends traditional project management; it requires taking initiative, anticipating client needs, resolving potential issues proactively, and illustrating how our programs align with broader business objectives. We depend on our Coordinators to be proactive, resourceful, and dedicated to client success, transforming routine interactions into lasting partnerships.

StackAdapt stands as the premier technology firm that empowers marketers to effectively reach, engage, and convert their target audiences with unmatched precision. With an astonishing 465 billion automated optimizations executed every second, our AI-driven StackAdapt Marketing Platform seamlessly integrates brand and performance marketing to deliver quantifiable results throughout the entire customer journey. The most innovative marketers opt for StackAdapt to orchestrate impactful campaigns across programmatic advertising and diverse marketing channels.The Manager of Client Success will spearhead a team of Client Success Managers, providing exemplary customer service and acting as trusted advisors for clients utilizing our platform in a self-serve manner. Your team will engage with a multitude of clients throughout all stages of the customer lifecycle, offering high-impact consultations and support aimed at helping them fulfill their business goals while increasing their investment in the StackAdapt platform. Reporting directly to the Vice President of Client Services, you will enhance efficiencies, boost business performance, cultivate enduring client relationships, and innovate the next generation of services at StackAdapt. The ideal candidate is highly analytical, client-oriented, and driven by a passion for achieving outstanding results for clients efficiently. You will establish industry-leading support practices, stimulate revenue growth, and deliver exceptional customer experiences at scale. Success in this position demands adaptability, creative problem-solving skills, and a growth-oriented mindset. StackAdapt embraces a remote-first culture; however, we are prioritizing candidates situated in the Pacific or Mountain time zones within Canada or the United States for this role.

Role Overview Spoton is hiring a Client Success Partner in Royal Oak, Michigan. This role centers on supporting clients and helping them reach their goals with Spoton's services. The Client Success Partner serves as the main contact for clients, offering guidance and building lasting relationships.

Job Title: Client Executive Team: Client Success Job Location: Remote Join Our Mission Be a part of transforming healthcare! At Softheon, we create innovative software solutions that facilitate the selection of optimal health insurance for individuals. Our technology empowers health plans and government clients by streamlining administration, reporting, and operational tasks. By simplifying complex processes like enrollment, billing, and renewals, we allow our partners to focus on their core missions.Our Culture We pride ourselves on a culture rooted in collaboration, innovation, and appreciation. At Softheon, we celebrate the unique talents and contributions of each employee, recognizing that every individual plays a vital role in our mission. Our commitment to making healthcare more affordable and accessible to all Americans is what drives us forward.About the Role We are searching for a Client Executive to enhance our external communication efforts regarding the technological innovations and market solutions we are developing. In this role, you will articulate your clients' current operations while identifying opportunities to propose new business initiatives aligned with their needs and our technological advancements. A successful Client Executive will have a strong passion for understanding software solutions and their impact on client operations.This role requires the ability to connect with clients in an engaging and enthusiastic manner, working collaboratively to complete tasks and inspire teams. If you excel at understanding people and using that insight to motivate and persuade others, we want you!

The Senior Client Success Manager at Bazaarvoice, Inc. focuses on building strong relationships with clients and supporting their success with the company’s solutions. This position is based in Austin and centers on client satisfaction and ongoing engagement. Role overview This role leads key partnerships, working closely with clients to understand their goals and challenges. The Senior Client Success Manager collaborates with teams across Bazaarvoice to ensure clients receive the service and results they expect. What you will do Guide strategic partnerships with assigned clients Identify client needs and coordinate solutions Work with internal teams to deliver consistent, high-quality service Support client engagement and retention efforts Impact Your work in this position directly supports client growth and satisfaction, helping to maintain long-term relationships and positive outcomes for both clients and Bazaarvoice.

Hippocratic AI is hiring a Customer Success Executive focused on payor relations in Minneapolis, MN. This role centers on supporting health plan clients as they adopt and use Hippocratic AI’s generative AI solutions for healthcare. Role overview The Customer Success Executive partners with payer organizations, serving as their main point of contact. Working alongside the Chief Medical Officer, this position aims to ensure clients see real value and measurable outcomes from Hippocratic AI’s technology. The role is responsible for maintaining strong customer satisfaction, encouraging retention, and helping clients expand their use of the platform. What you will do Build and maintain relationships with stakeholders in clinical operations, utilization management, care management, and executive leadership at payer organizations. Lead onboarding and implementation of AI-powered products, ensuring smooth integration with payer workflows such as prior authorization, case management, member services, and provider engagement. Provide in-depth training to health plan staff to drive adoption and effective use of product features. Location This position is based in Minneapolis, MN.

Blackpoint Cyber stands at the forefront of cutting-edge cybersecurity, specializing in threat hunting, detection, and remediation technologies. Founded by seasoned experts from the National Security Agency (NSA), we leverage extensive knowledge to deliver national security-grade solutions to commercial clients globally. With a recent influx of $190 million in Series C funding, we are experiencing rapid growth.About the Position:In our dynamic cybersecurity landscape, we are expanding our exceptional Client Success team and are on the lookout for a Bilingual Client Success Architect. This individual will embody adaptability, a security-focused mindset, a strong customer orientation, and advanced technical expertise. Fluency in both English and Spanish is essential for effective communication in various interactions.This role is pivotal in driving partner engagement, facilitating technical enablement, and ensuring successful onboarding experiences. Reporting to the VP of Customer Growth, you will manage a targeted portfolio of partners. The position integrates elements of customer success, technical consulting, and data-driven account management to guarantee partners derive tangible benefits from the Blackpoint product suite.Key Responsibilities:As a Client Success Architect, your role will involve acting as a strategic advisor to partners, crafting and leading success plans that align Blackpoint's offerings with their business goals, security maturity, and growth trajectories. You will convert technical adoption into quantifiable business results, proactively address retention risks, and engage stakeholders from technical teams to executive leadership.What You'll Do:Partner Onboarding & Adoption:Develop and execute strategic, multi-phase success plans tailored to partner business objectives, security postures, and operational models.Establish measurable KPIs linked to value realization (e.g., deployment milestones, coverage expansions, incident reductions, operational efficiencies).Transform product usage data into comprehensible business outcomes for partner leadership (risk mitigation, efficiency improvements, cost savings).Technical Guidance & Enablement:

Primary ResponsibilitiesClient Relationship ManagementAct as the main point of contact for clients after the onboarding process is finalized.Facilitate regular performance discussions (bi-monthly or monthly) to assess campaign results, agree on priorities, and strategize next steps.Cultivate strong client relationships through regular communication, transparent expectations, and performance insights linked to campaign results.Identify potential growth avenues, testing strategies, and upsell opportunities within the campaign framework.Performance Strategy and Optimization DirectionOversee campaign management within Audiohook’s systems (including the User Interface, CRM, and other designated tools).Analyze campaign performance trends and translate findings into actionable recommendations (creative, targeting, budget allocation, KPI strategies).Collaborate with internal teams to execute optimization plans and ensure progress towards campaign objectives while safeguarding margin targets.Conduct thorough campaign audits: highlight successes, identify challenges, recommend tests, and document learnings.Communication – Internal and ExternalServe as the liaison between clients and internal teams regarding priorities, timelines, and deliverables.Proactively share pacing summaries, performance insights, and strategic recommendations aligned with campaign goals.Promptly escalate any potential risks (performance, tracking issues, creative challenges, budget constraints) to maintain client confidence.Budget Management, Forecasting, and Client ReportingLead discussions on budget pacing with clients, ensuring alignment on utilization, scheduling, and campaign expectations.Identify margin or performance issues and coordinate mitigation strategies with Revenue Operations leadership.Contribute to forecasting, health reporting, and renewal planning for all accounts.Key Outputs / DeliverablesQuarterly Business Reviews (QBRs), Monthly Business Reviews (MBRs), campaign performance narratives, testing plans, renewal and expansion proposals, client health assessments, escalation briefs.

Join our dynamic team at honkforhelp as a Client Success Manager, where you will play a pivotal role in ensuring our clients achieve their desired outcomes and experience maximum value from our services. As part of a forward-thinking organization, you will collaborate closely with clients to understand their needs, provide insightful solutions, and foster long-term relationships.

About SpotOnAt SpotOn, we are dedicated to empowering independent restaurants with cutting-edge technology that enables them to thrive in a competitive marketplace. Our solutions, ranging from our award-winning point-of-sale system to our innovative AI-driven profit tools, are designed to help restaurant operators enhance profitability, streamline operations, and retain top talent. We believe in providing support that goes beyond software; we are committed to the success of our clients through dedicated human interaction.Awarded #1 Restaurant POS by G2 (Fall 2025), based on genuine user ratingsRanked as the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra usersRecognized as a Great Place to Work and featured among Built In’s Best Workplaces for multiple consecutive yearsWe operate at a fast pace, prioritize genuine care, and advocate for independent restaurant operators to pursue their passions with enthusiasm. If you are eager to make a meaningful impact with dedication and heart, SpotOn is the ideal place for you.We are seeking an Associate Client Success Partner who will cultivate and maintain valuable relationships with our clients, fostering strong, enduring partnerships. This role will focus significantly on account management, prioritizing client retention and generating referrals. Candidates must possess excellent interpersonal skills, a customer-centric approach, and the capability to collaborate effectively with cross-functional teams to deliver timely, impactful solutions.

jobgether is looking for a Remote Client Success Specialist based in Connecticut. This position centers on supporting clients so they get the most out of jobgether’s products and services. Role overview The Client Success Specialist works directly with clients to understand their goals and challenges. Building strong relationships and offering practical guidance are central to this role. Regular communication and a proactive attitude help ensure clients stay satisfied and continue to benefit from jobgether’s offerings. What you will do Onboard new clients, guiding them through initial setup and best practices Conduct regular check-ins to monitor progress and address any concerns Identify opportunities to recommend additional services that match client needs What matters here Strong communication skills and a client-focused mindset Ability to build lasting relationships and offer expert support Proactive approach to helping clients reach their goals

About UsDorsia stands at the cutting edge of hospitality technology, transforming access to the most sought-after restaurants, events, and experiences worldwide. By integrating innovative technology with the essence of luxury hospitality, we enable our members to obtain exclusive reservations while granting operators unparalleled control, visibility, and opportunities for revenue enhancement.As a rapidly expanding startup, backed by over $50 million from prominent investors including Index Ventures and strategic industry partners like Major Food Group, Groot Hospitality, and Gracious Hospitality, we are on a mission to reshape the global hospitality scene. We are looking for exceptional talent to join us in driving our next growth phase.About the RoleDorsia is in search of a meticulous and service-oriented Client Success Intern to assist our Client Success Managers through Summer 2026. This role is pivotal in delivering an exceptional, proactive client experience from onboarding to ongoing engagement and retention.This position is perfect for individuals passionate about the fusion of hospitality, client experience, and operational excellence. You will thrive on creating streamlined systems, maintaining effective communication, and executing tasks with precision. This internship offers a unique vantage point into the operations of high-performing Client Success teams within a dynamic, high-touch environment and the opportunity to directly influence workflows that keep our clients engaged.What You’ll DoClient Success Support & Relationship ManagementCollaborate with Managers on account management and member-facing content and inventory.Assist in onboarding preparations and follow-through, including materials, timelines, tracking, and next steps.Support client communications through scheduling, reminders, and documentation of recaps.Maintain accurate internal notes and account context to ensure continuity across stakeholders.Client Health & Retention SupportMonitor client activity and flag potential risk signals such as low engagement or unresolved issues.Support retention workflows by tracking open items, ownership, and next steps.Organize client feedback and recurring themes to inform internal prioritization.Operational Excellence & Process ImprovementContribute to the refinement of operational processes to enhance overall efficiency.

Join Avetta as a Client Success Manager, where you will lead initiatives to enhance client satisfaction and retention. You will be responsible for fostering strong relationships with our clients, ensuring they receive the maximum value from our services. This role requires a proactive approach to problem-solving and a passion for delivering exceptional customer experiences.