Client Success Manager at Leap | Remote

About LeapLeap is a leading innovator in benefits solutions and a trailblazer in employer specialty pharmacy. We are transforming the delivery and financing of life-changing therapies, ensuring patients receive necessary treatments while providing employers with fair pricing.Specialty medications and infusions account for nearly 10% of total healthcare expenditures and represent the most rapidly increasing cost category for employers. Leap addresses this challenge through a unique model: removing hidden fees, enhancing access to quality infusion providers, and ensuring transparency and fairness in pricing structures.We take pride in our partnerships with numerous Fortune 500 companies and leading TPAs. Each patient we assist generates immediate ROI: lower costs, improved access, and superior care. Join us in redefining the possibilities in specialty care.About the RoleAs a Client Success Manager (CSM), you will play a pivotal role in delivering outstanding service and fostering client satisfaction across a designated portfolio of strategic relationships with employers, TPAs, Pharmacy Benefit Managers (PBMs), and benefits consultants. You will ensure operational excellence supports client retention, growth, and measurable value delivery. This role acts as the ambassador for our organization to clients and will advance our mission through proactive, data-driven promotion of our services. You will report directly to the SVP of Client Operations & Success.Key Responsibilities1. Strategic Account OwnershipOversee the complete client lifecycle for assigned employer and partner accounts, including implementation support, adoption strategies, performance management, renewals, and long-term retention.Create and implement account plans that align with client healthcare and cost-containment strategies.Act as the primary strategic advisor to HR, Benefits leaders, TPAs, and PBMs.2. Value Delivery & Executive EngagementFacilitate quarterly and annual business reviews showcasing utilization trends, financial performance, savings impact, and member experience metrics.Effectively communicate Leap’s value proposition, converting performance data into actionable insights and recommendations for executives.Exhibit strong executive presence in data-driven discussions with senior stakeholders.

Join our dynamic team at Impact Clients as a Client Success Manager, where you will play a pivotal role in ensuring our clients achieve their desired outcomes and maximize the value of our services. As a fully remote position, you will have the flexibility to work from anywhere while collaborating with a talented team dedicated to client satisfaction.Your primary responsibilities will include building strong relationships with clients, understanding their needs, and proactively addressing any challenges they may face. You will work closely with cross-functional teams to ensure seamless communication and delivery of our solutions.

Join Leap as a Senior Software Engineer and take your career to new heights! In this fully remote role, you will work on innovative projects that shape the future of technology. You will collaborate with a talented team, utilizing your expertise to develop cutting-edge software solutions.As a Senior Software Engineer, you will be responsible for designing, coding, and implementing high-quality software applications. You will also mentor junior developers, contribute to architectural decisions, and ensure the performance and scalability of our systems.

Jobgether is seeking a Remote Client Success Manager to nurture strong partnerships with client organizations. This role centers on supporting mental health programs, working in close coordination with internal teams to meet client needs and achieve program outcomes. Key Responsibilities Build and maintain long-term client relationships, with a focus on satisfaction and retention. Work across departments to deliver tailored mental health solutions for clients. Use strategic thinking and clear communication to enhance the client experience. Lead projects that further the goals of the Client Success team and the wider organization. Location This position is remote-first and based in Columbia. Work from anywhere while contributing to a mission-driven team dedicated to mental health.

Position OverviewThe Client Success Architect II will take on a pivotal leadership role in shaping the development of enterprise data warehouses, data management, and reporting systems. This position is responsible for delivering data-driven solutions, crafting strategic roadmaps, and developing proprietary tools. A deep understanding of enterprise data models and the effective use of both relational and dimensional data sources is essential. Additionally, the role involves mentoring and developing team members.Key ResponsibilitiesReview and validate mapping sources using assigned customer data files.Proactively seek and arrange training opportunities to enhance your skills and knowledge.

Role overview Jobgether seeks a Remote Client Success Manager to support a partner organization. This role centers on building strong, lasting relationships with client partners. The work directly supports mental health initiatives and involves close coordination with internal teams to achieve shared goals. Key responsibilities Develop and maintain relationships with clients to support ongoing partnerships Work with colleagues across departments to advance mental health programs Apply strategic thinking and clear communication to improve the client experience Take part in projects that strengthen both the Client Success team and the larger organization Work environment This is a remote-first position based in Minnesota. The role offers flexibility and the opportunity to contribute to a mission-driven setting focused on positive change in mental health.

Join RainFocus as a Manager of Client Success Management. In this fully remote role, you will be the driving force behind ensuring our clients achieve maximum value from our solutions. You will lead a dedicated team, cultivating relationships and guiding clients through their journey with our products.Your responsibilities will include developing strategic plans to enhance client satisfaction and retention, mentoring team members, and collaborating with cross-functional teams to deliver exceptional service. Your expertise will help shape client success initiatives that align with our company goals.

StackAdapt stands as the premier technology firm that empowers marketers to effectively reach, engage, and convert their target audiences with unmatched precision. With an astonishing 465 billion automated optimizations executed every second, our AI-driven StackAdapt Marketing Platform seamlessly integrates brand and performance marketing to deliver quantifiable results throughout the entire customer journey. The most innovative marketers opt for StackAdapt to orchestrate impactful campaigns across programmatic advertising and diverse marketing channels.The Manager of Client Success will spearhead a team of Client Success Managers, providing exemplary customer service and acting as trusted advisors for clients utilizing our platform in a self-serve manner. Your team will engage with a multitude of clients throughout all stages of the customer lifecycle, offering high-impact consultations and support aimed at helping them fulfill their business goals while increasing their investment in the StackAdapt platform. Reporting directly to the Vice President of Client Services, you will enhance efficiencies, boost business performance, cultivate enduring client relationships, and innovate the next generation of services at StackAdapt. The ideal candidate is highly analytical, client-oriented, and driven by a passion for achieving outstanding results for clients efficiently. You will establish industry-leading support practices, stimulate revenue growth, and deliver exceptional customer experiences at scale. Success in this position demands adaptability, creative problem-solving skills, and a growth-oriented mindset. StackAdapt embraces a remote-first culture; however, we are prioritizing candidates situated in the Pacific or Mountain time zones within Canada or the United States for this role.

Role Overview Array is hiring a Client Success Manager to strengthen client relationships and support customer satisfaction. This remote role is open to candidates based in the United States. What You Will Do Manage client accounts and serve as the main point of contact Listen to client needs and deliver solutions tailored to their goals Build rapport and foster long-term partnerships Work to ensure clients receive high-quality service and support Who We’re Looking For Strong communicator who can build trust with clients Proactive approach to problem-solving Comfortable working independently in a remote setting Enjoys delivering excellent customer service

Role overview Jobgether seeks a Senior Client Success Manager to join the team remotely from Texas. This role focuses on building and maintaining strong relationships with clients, ensuring their satisfaction throughout their partnership with Jobgether. Experience in client management and a dedication to supporting customer needs are essential for success in this position. What you will do Build and maintain trusted relationships with clients from different industries Understand client needs and turn them into clear, actionable plans Guide clients through the setup and use of Jobgether’s solutions Provide strategic advice to help clients reach their business objectives Track client satisfaction and respond to concerns as they come up Location This position is fully remote and open to candidates based in Texas.

Role overview Jobgether is looking for a Remote Client Success Manager based in Pennsylvania. This position centers on building strong partnerships with clients, with an emphasis on supporting mental health programs. The role is fully remote, allowing work from anywhere within Pennsylvania. Key responsibilities Develop and maintain client relationships to encourage satisfaction and long-term engagement Work closely with internal teams to strengthen mental health initiatives Apply strategic thinking and clear communication to improve client experiences Lead projects that contribute to the success of the Client Success team and the broader organization Requirements Strong communication skills Experience working across different teams or departments Ability to manage projects and deliver results Interest in mental health or related areas Work environment This role follows a remote-first approach. The Client Success Manager can work from any location within Pennsylvania while contributing directly to mental health initiatives.

Role overview Jobgether is seeking a Remote Client Success Manager located in Arizona. This role centers on supporting client relationships and advancing mental health initiatives. As a fully remote position, it offers flexibility while contributing to work that has a meaningful impact. What you will do Develop and sustain strong partnerships with clients. Collaborate with internal teams to deliver and refine mental health programs. Use strategic thinking and clear communication to improve the client experience. Lead projects that benefit both the Client Success team and the wider organization. Requirements Background in managing client relationships, ideally in a service-oriented or mental health-related field. Excellent communication skills and a collaborative approach. Ability to work independently in a remote setting. Residence in Arizona. Benefits Fully remote work with flexible arrangements. Chances to lead projects that make a difference. Direct involvement in programs that promote mental health and well-being.

Join our dynamic team at honkforhelp as a Client Success Manager, where you will play a pivotal role in ensuring our clients achieve their desired outcomes and experience maximum value from our services. As part of a forward-thinking organization, you will collaborate closely with clients to understand their needs, provide insightful solutions, and foster long-term relationships.

About LeapLeap Health is a trailblazer in the realm of employee benefits, specializing in innovative pharmacy solutions. Our mission is to revolutionize the delivery and financing of life-changing therapies, ensuring that patients receive the necessary treatments while employers benefit from fair pricing.With specialty drugs and infusions accounting for nearly 10% of total healthcare expenses and being the fastest-growing financial burden for employers, Leap approaches this challenge with an innovative strategy: eliminating hidden costs, enhancing access to top-tier infusion providers, and introducing transparency and fairness into therapy pricing.We take pride in our partnerships with numerous Fortune 500 companies and leading third-party administrators. Each patient we assist generates immediate return on investment: reduced costs, improved access, and enhanced care. Join us in redefining the future of specialty care.About the RoleAs Leap Health embarks on an exciting growth trajectory, we are seeking a Chief of Staff to forge the connections that unify our organization. This pivotal role will support our ambitious goal of doubling our team within the next year, amidst the escalating complexity of our operations.In this capacity, you will serve as a catalyst for progress. Your primary responsibility will be to facilitate seamless information flow across the organization, enabling leadership to make timely and informed decisions. You will oversee the operational rhythm of the business and spearhead critical cross-functional projects that empower us to scale efficiently.Key ResponsibilitiesDesign the Operational Cadence: You will manage the structure and preparation of our essential operating meetings (Executive Team Weekly, Monthly All Hands, Quarterly Business Reviews, Board Meetings), ensuring each meeting has a defined agenda and that we conclude with clear decisions and action items.Enhance Decision-Making Speed: You will eliminate decision paralysis by equipping the CEO and Leadership Team with timely and relevant context. By distilling complex information into clear options and recommendations, you will ensure that critical decisions are not delayed due to ambiguity.Oversee Special Projects: You will temporarily lead high-priority initiatives that span multiple departments (e.g., conducting market entry analyses, leading compliance improvements, or operationalizing new partnerships).Promote Strategic Accountability: You will drive the implementation of our objectives and key results (OKRs) framework, ensuring alignment and accountability across the organization.

Role overview Jobgether is looking for a Remote Client Success Manager based in Michigan. The main focus of this position is to build and maintain strong relationships with client partners, particularly in support of mental health initiatives. The role is fully remote, allowing for flexibility while working toward mission-driven goals. What you will do Develop and sustain partnerships with clients, ensuring their needs are addressed and expectations are managed. Collaborate with internal teams to support and advance mental health programs. Use strategic thinking and clear communication to enhance the client experience. Participate in projects that benefit both the Client Success team and the wider organization. Work environment This is a remote-first position. Team members have the flexibility to make an impact from anywhere in Michigan, with a strong emphasis on meaningful and purposeful work.

Role overview Jobgether is seeking a Remote Client Success Manager based in Idaho. This position centers on developing and maintaining strong relationships with client partners while supporting mental health program success. Collaboration with internal teams is essential to ensure a positive experience for clients and to advance Jobgether’s mission in the mental health space. Key responsibilities Build and sustain connections with client partners to foster trust and long-term engagement. Coordinate with internal teams to help deliver effective mental health programs. Use strategic thinking and clear communication to enhance client outcomes. Manage projects that benefit both the Client Success team and the wider organization. Work environment This role is remote-first, allowing work from any location. Join a team dedicated to supporting mental health initiatives while contributing from Idaho or elsewhere.

Array is a cutting-edge financial innovation platform designed to accelerate the market introduction of compelling consumer products for digital brands, financial institutions, and fintech companies. We offer a robust suite of credit and identity monitoring tools, privacy protection services, and a financial advertising marketplace through user-friendly embeddable widgets and a sleek API. Our private label solutions are engineered to enhance revenue streams and foster deeper engagement for our clients, all while empowering millions of consumers to reach their financial aspirations. As a remote-first organization, we are dedicated to creating opportunities for high-performing individuals to make a significant impact in the rapidly evolving fintech landscape. Our clear mission, commitment to continuous growth, and spirit of experimentation empower us to deliver exceptional products that benefit both our clients and their users. In the role of Client Success Manager at Array+, you will collaborate closely with teams across Sales, Client Success, Account Management, Deployment, Support, and Product. You will report directly to the Director of Client Success.

Role overview Jobgether is looking for a Client Success Manager to join its team in a fully remote position based in New York. The main focus is on building and maintaining strong relationships with client partners. This position plays a key part in supporting the success of Jobgether’s mental health programs and involves frequent collaboration with colleagues across the company. What you will do Develop and nurture productive partnerships with clients Collaborate with internal teams to ensure mental health programs align with client needs Use strategic thinking and clear communication to enhance client experiences Support projects that benefit both the Client Success team and the broader organization Work environment This position is fully remote, providing flexibility and the opportunity to contribute to a mission focused on mental health impact.

Role overview Jobgether seeks a Client Success Manager to join the team remotely from Illinois. This role focuses on building and maintaining strong relationships with client partners, with a clear goal of supporting their satisfaction and long-term success. Key responsibilities Develop and nurture productive partnerships with clients, aligning with their objectives Work closely with internal colleagues to deliver impactful mental health programs Use strategic thinking and clear communication to enhance client experiences Lead initiatives and projects that benefit both the Client Success team and the broader organization Work environment This position is remote-first, based in Illinois. The role provides flexibility and the chance to contribute to meaningful projects in the mental health sector.

Role overview Jobgether seeks a Remote Client Success Manager based in Washington. The main focus is on building and maintaining strong relationships with client partners. This position plays a key role in supporting the delivery and ongoing improvement of mental health programs, working closely with colleagues across the organization. What you will do Develop and nurture relationships with clients to support satisfaction and long-term retention Work with internal teams to enhance mental health program outcomes Share feedback and strategic insights to help improve the client experience Take part in projects that support both the Client Success team and the wider organization Work environment This is a remote-first role. Work from anywhere while contributing to Jobgether’s mission to improve mental health outcomes.