About the job
Smarter Technologies seeks a Clinical Data Retrieval Analyst to manage medical record chart retrieval in support of risk adjustment and payment integrity programs. This remote position plays a key part in delivering accurate clinical data to stakeholders, helping the organization meet its service goals for members.
Supervisory Scope
This role does not include direct supervisory responsibilities.
Main Responsibilities
- Monitor and process a daily queue of chart requests by accessing Electronic Health Record (EHR) systems to collect required clinical information for stakeholders.
- Check that all retrieved documents meet quality standards, contain correct metadata, and are available for teams to use in member support.
- Support the manager and internal teams with related tasks, such as requesting EHR access for colleagues, handling disenrollments from EHRs, and tracking progress toward completion targets.
- Maintain professionalism and protect the privacy of individuals involved in requests, keeping all Protected Health Information (PHI) confidential and following HIPAA guidelines.
- Carry out other assigned duties as needed.
