Controller at Vetcove | Remote

Join Vetcove as a Controller and play a pivotal role in shaping the financial strategic direction of our organization. In this fully remote position, you will oversee financial operations, ensuring accuracy and compliance while providing insightful analyses that drive business decisions. Your expertise will be vital in managing budgets, forecasts, and financ…

Become a key player at Vetcove and contribute to the transformation of veterinary software and enhance the pet parent healthcare journey. Our innovative platforms include a leading procurement marketplace, a state-of-the-art home delivery e-commerce experience, and a cutting-edge practice management system. With over 25,000 hospitals across all 50 states relying on Vetcove, we support tens of thousands of veterinarians caring for millions of pets annually.We are revolutionizing the $50 billion animal health sector by equipping veterinary organizations with the tools they need to prioritize patient care. Supported by Y Combinator and prominent venture investors from Silicon Valley, New York, and Miami, Vetcove is a rapidly growing, mission-driven enterprise. We seek passionate individuals eager to shape the future of veterinary care.ResponsibilitiesServe as the primary liaison for client communications and project oversight on a daily basis.Develop meeting agendas, facilitate weekly discussions, and monitor action items for key accounts.Collaborate with cross-functional teams to stay updated on Vetcove's latest business initiatives and effectively communicate them to clients.Manage projects related to catalog updates, marketing initiatives, and ad hoc reporting requests for key accounts.Evaluate account performance and prepare presentations for stakeholders, highlighting performance updates and optimization strategies.Coordinate with product and engineering teams to facilitate client feedback, identify bugs, and propose solutions.Partner with onboarding and implementation teams to integrate new acquisition clinics into the platform.Cultivate corporate relationships to foster loyalty and trust within the Vetcove HD platform.

Join vetcove as a Staff Frontend Engineer and contribute to building innovative solutions in the veterinary supply industry. As a part of our remote team, you will leverage your expertise in frontend technologies to enhance user experiences and drive project success.

As a Customer Success Manager at vetcove, you will play a crucial role in ensuring our clients achieve optimal success with our platform. Your primary responsibilities will include onboarding new clients, providing ongoing support, and fostering strong relationships to enhance customer satisfaction. You will work closely with cross-functional teams to advocate for customer needs and drive product improvements.

Vetcove creates software that helps veterinary hospitals operate more smoothly and provide better care for pets and their families. The platform offers a procurement marketplace, home delivery e-commerce, and a practice management system. Over 25,000 veterinary hospitals nationwide use Vetcove, supporting tens of thousands of veterinarians and millions of pets each year. As a Senior Product Manager (Remote), the focus is on leading major product initiatives that benefit both veterinary clinics and pet owners. This role sets product strategy, builds and maintains roadmaps, and oversees projects from initial concept through launch and ongoing improvement. Collaboration across teams and with external partners is central to the work. What you will do Define and execute product strategy for both new and existing features Create and update detailed product roadmaps Track product performance and collect user feedback Lead quality assurance and address barriers to customer growth and retention Build strong relationships with internal teams, including account managers, onboarding, engineering, data, design, and support Work with external stakeholders such as veterinary clinics and pet parents Assess trade-offs, opportunities, and risks for software products and services This position shapes the future direction of a platform trusted by thousands of veterinary professionals. The work brings complex challenges and the opportunity to make a measurable impact as part of a collaborative team. Team and mission Vetcove’s team tackles real-world problems in a sector where technology is rapidly evolving. The platform supports daily clinic workflows, from managing medical records to enabling online shopping. The broader mission centers on building a more efficient and effective ecosystem for veterinary care.

Become a pivotal force at Vetcove, where we're revolutionizing veterinary software and enhancing the healthcare journey for pet parents. Our innovative platforms offer a premier procurement marketplace, a state-of-the-art home delivery e-commerce experience, and an advanced practice management system. Over 25,000 veterinary hospitals nationwide rely on Vetcove daily, empowering tens of thousands of veterinarians to care for millions of pets each year.We are on a mission to transform the $50 billion animal health industry by equipping veterinary organizations with the tools they need to prioritize patient care. Supported by Y Combinator and leading venture investors from Silicon Valley, New York, and Miami, Vetcove is rapidly growing and seeks passionate individuals eager to shape the future of veterinary care.We are seeking a Growth Lead for PIMS to take charge of how veterinary clinics utilize Vetcove’s PIMS-powered customer relationship management tools to expand their businesses. This role is at the intersection of product innovation, marketing strategy, and AI-enhanced systems, focusing on enabling clinics to unlock revenue through scalable, automated customer engagement journeys. You will define the functionality of our AI-driven marketing journeys, establish necessary parameters, and assist clinics in achieving significant growth without increasing operational workloads.Instead of crafting isolated campaigns, you will be responsible for developing comprehensive playbooks, experimentation frameworks, and growth loops that facilitate a clinic’s AI-enhanced marketing experiences. You will gain a deep understanding of the pet parent perspective, draw inspiration from traditional lifecycle and email marketing principles, and innovate using AI, automation, and creative growth strategies. Collaborating closely with the Product team, you will help shape features that empower clinics to boost retention, upsell services, and increase client revenue in unprecedented ways within veterinary software.

Join vetcove as a Staff Software Engineer and be part of a dynamic team dedicated to revolutionizing the veterinary supply chain. In this fully remote role, you will have the opportunity to contribute to innovative software solutions that enhance the efficiency and effectiveness of veterinary practices across the country.

Join our talented engineering team at Vetcove as a Senior Software Engineer, where you'll play a crucial role in designing and developing innovative software solutions tailored for the veterinary industry. In this fully remote position, you will leverage your expertise to enhance our platform's functionality and user experience, collaborating with cross-functional teams to drive projects to completion.

Join Vetcove as an Email Marketing Manager and lead our efforts in creating impactful email campaigns that engage and inform our audience. We are looking for a creative and strategic thinker who can analyze data to optimize our outreach. In this role, you will be responsible for developing and executing email marketing strategies, managing our email database, and analyzing campaign performance to drive results.

Join vetcove as a Senior Manager in our Client Onboarding and Implementation team! This pivotal role requires a visionary leader who thrives in a dynamic, remote environment. You will spearhead the onboarding process for clients, ensuring seamless integration and implementation of our innovative solutions.Your responsibilities will include collaborating with cross-functional teams, developing onboarding strategies, and enhancing the overall client experience. We are looking for someone who can drive results and foster strong relationships with our clients.

Become a part of Vetcove and be at the forefront of transforming veterinary software and improving the healthcare experience for pet parents. Our innovative platforms include a leading procurement marketplace, a state-of-the-art home delivery e-commerce service, and an advanced practice management system. Daily, over 25,000 veterinary hospitals across all 50 states depend on Vetcove, aiding tens of thousands of veterinarians in their care for millions of pets each year.We are revolutionizing the more than $50 billion animal health sector by equipping veterinary organizations with the necessary tools to prioritize patient care. Supported by Y Combinator and esteemed venture investors from Silicon Valley, New York, and Miami, Vetcove is a rapidly expanding, mission-driven enterprise. We seek skilled and enthusiastic individuals eager to help redefine the future of veterinary care.About the RoleAs a Design Engineer at Vetcove, you will bridge the gap between design and engineering. We believe that exceptional user experiences—especially for our beloved pets and the veterinarians who care for them—are achieved when engineers are deeply engaged in the design process from the initial wireframe to the final pixel. You will collaborate closely with the design team to brainstorm and refine feature enhancements and new user experiences, ensuring a high-quality implementation. Your role will entail achieving the utmost level of polish across Vetcove’s desktop and mobile applications.Ideal Candidate:We envision a few key traits that will make you an exceptional fit for this role:You possess an exceptional eye for detail. Every pixel is significant to you.You are passionate about React and enjoy developing new React components, with several years of experience utilizing the latest features.You are a CSS expert who relishes the challenge of creating complex interactions solely through CSS.You have a genuine enthusiasm for design and are keen on exploring the latest trends in design and interaction.A love for pets is a bonus, though not a requirement!Your Responsibilities:Work collaboratively with product designers to craft new features.Transform Figma designs into reality by developing modular, reusable React components.Implement engaging interactions and ensure high-quality visual designs.

Become a part of Vetcove and play a pivotal role in transforming the veterinary software landscape and enhancing the healthcare experience for pet parents. Our innovative suite of platforms includes a leading procurement marketplace, a state-of-the-art home delivery e-commerce experience, and a cutting-edge practice management system. Each day, over 25,000 veterinary hospitals across all 50 states depend on Vetcove, empowering countless veterinarians to care for millions of pets annually.We are dedicated to revolutionizing the $50 billion animal health sector by equipping veterinary organizations with the necessary tools to prioritize patient care. Supported by Y Combinator and prominent venture investors from Silicon Valley, New York, and Miami, Vetcove is a rapidly expanding, mission-driven company. We are on the lookout for passionate and talented individuals who aspire to help shape the future of veterinary care.About the RoleWe are currently in search of a meticulous and proactive Tax Specialist to join our dynamic team. In this role, you will be responsible for overseeing sales tax compliance (utilizing Avalara), supporting the organization of income tax, and assisting with tax planning initiatives. You will work closely with our internal accounting team and external CPAs to ensure timely and accurate filings, while optimizing our overall tax position.What You'll DoOversee sales tax compliance processes utilizing Avalara, including:Monitoring nexus thresholdsEnsuring accurate tax rates on transactionsFiling and remitting sales tax returns across various jurisdictionsMaintain and organize documentation for federal, state, and local income taxesPrepare and compile data packages for external accountants and tax advisors. Support quarterly and annual tax provision processes. Assist with tax planning strategies to minimize liabilities and ensure compliance.Stay updated on legislative and regulatory developments in tax law; communicate impacts to leadership.Manage tax calendars and ensure all deadlines are met.Support audits or inquiries from tax authorities.You Should HaveBachelor’s degree in Accounting, Finance, or a related fieldA minimum of 2 years of experience in tax compliance, with a focus on sales/use tax preferredStrong analytical and organizational skills, with attention to detailExcellent communication skills to work collaboratively with cross-functional teams

Join Vetcove as a Product Counsel, where you will play a pivotal role in guiding the legal aspects of our innovative product offerings. In this fully remote position, you will work closely with cross-functional teams to ensure compliance with regulations and mitigate legal risks associated with our products. Your expertise will help shape the future of veterinary care.

Join the innovative team at Vetcove, where we are redefining the veterinary software landscape and enhancing the healthcare experience for pet parents. Our comprehensive suite of platforms includes a leading procurement marketplace, a state-of-the-art home delivery e-commerce solution, and a cutting-edge practice management system. Each day, over 25,000 veterinary hospitals nationwide trust Vetcove, aiding countless veterinarians in providing care for millions of pets.We are on a mission to transform the $50 billion animal health industry by providing veterinary organizations with the essential tools to prioritize patient care. Supported by Y Combinator and esteemed venture investors from Silicon Valley, New York, and Miami, Vetcove is a rapidly growing, mission-driven company. We are searching for enthusiastic and skilled individuals who are eager to contribute to the future of veterinary care.As a Customer Support Manager, you will play a crucial role in supporting the Customer Experience (CX) organization and our clients through the development and refinement of processes aimed at delivering exceptional customer support and strategic growth. You will lead a team of support associates, overseeing their onboarding, training, performance measurement, and process improvement initiatives.Our CX team collaborates closely to ensure that our users receive a top-notch experience on our platform via live chat, phone calls, emails, internal discussions, educational resources, community events, collaborative content, and more. This position is pivotal in ensuring our team excels at making a positive first impression during onboarding and creating a delightful experience for every user and partner thereafter.The ideal candidate is a proactive self-starter who thrives in a dynamic team environment. You will be invigorated by the challenge of supporting and expanding a vast community of passionate veterinary professionals through platform inquiries, troubleshooting, and cross-functional collaboration to enhance our offerings.

Vetcove builds software that supports over 25,000 veterinary hospitals nationwide. Our platforms include a procurement marketplace, a home delivery e-commerce solution, and a practice management system. Clinics across all 50 states rely on Vetcove to help veterinarians care for millions of pets each year. Backed by Y Combinator and leading investors, Vetcove is growing quickly. The company’s mission is to give veterinary organizations tools to focus on patient care and improve the animal health industry. Role overview The Clinic Growth Manager designs and runs programs that keep veterinary clinics engaged and successful on Vetcove. This role identifies clinics that need extra support and reaches out directly. The position combines strategy, data, content, and community-building to help thousands of clinics benefit from the platform. What you will do Develop and manage a clinic community program, including newsletters, referral programs, peer spotlights, and online engagement. Create and run seminars and webinars focused on best practices, workflow efficiency, and platform updates for clinics. Write playbooks, how-to guides, and self-service resources to help clinics get the most from Vetcove. Lead sessions that share insights, tips, and updates about platform use. Analyze clinic usage and engagement data to spot underperforming clinics and design re-engagement strategies. Track key health metrics to identify accounts at risk of churning. Gather feedback from clinics and communicate their needs to the product team. Work with AI tools and the data team to build and maintain dashboards for clinic health, engagement, and growth. Prepare regular business reviews with insights and recommendations to help clinics succeed. Location This is a remote position.

Join vetcove as a Senior Accounting Manager, where you will play a pivotal role in overseeing our accounting operations. You will lead a team of talented professionals, ensuring compliance with accounting standards and optimizing financial processes. If you are passionate about driving financial accuracy and efficiency, we want to hear from you!

Join Vetcove as a Staff Product Designer, where you'll play a pivotal role in shaping our product vision and user experience. As part of our fully remote team, you will collaborate with product managers, engineers, and stakeholders to create innovative design solutions that enhance the veterinary industry.

VetCove is seeking a Veterinary Clinic Support Associate to join the team in a fully remote capacity. This position plays a key part in helping veterinary clinics deliver quality care and run smoothly. By taking on essential support tasks, the associate enables clinic staff to focus on their patients. Key Responsibilities Respond to client inquiries with professionalism and empathy Coordinate appointment scheduling for veterinary clinics Support clear and effective communication between clinics and their clients What We Value Proactive and compassionate support for others Sincere interest in animal welfare Motivation to help advance veterinary care Remote Work This role is fully remote. Work from any approved location.

Join Vetcove as an AI Integrations Staff Engineer and play a pivotal role in shaping our innovative technology solutions. This fully remote position offers you the opportunity to work with cutting-edge AI technologies while collaborating with a dynamic team dedicated to enhancing the veterinary industry.Your responsibilities will include designing, implementing, and maintaining AI integrations that improve operational efficiencies and enhance user experiences. You will be instrumental in driving our mission to provide the best resources and tools to veterinary professionals.

Become a part of Vetcove and play a pivotal role in revolutionizing veterinary software and enhancing the healthcare experience for pet parents. Our innovative platforms offer a leading procurement marketplace, a state-of-the-art home delivery e-commerce solution, and an advanced practice management system. With over 25,000 veterinary hospitals nationwide, Vetcove supports countless veterinarians caring for millions of pets every year.We are at the forefront of modernizing the $50 billion animal health industry, equipping veterinary organizations with the tools they need to prioritize patient care. Supported by Y Combinator and prestigious venture investors from Silicon Valley, New York, and Miami, Vetcove is a rapidly expanding, mission-driven organization. We are looking for passionate and talented individuals ready to help shape the future of veterinary care.Position OverviewAs a SaaS Implementation Manager at Vetcove, you will lead the comprehensive onboarding process for veterinary clinics onto our platform. You will guide clients from kickoff to post-launch support, facilitating setup, training, data migration, and system configuration to ensure their long-term success.This role combines strategic oversight with hands-on engagement. You will serve as the primary contact for clinics throughout the implementation phase, coordinating with product, engineering, strategy, and support teams. In certain instances, travel to client sites may be required to assist with successful deployments.Your ResponsibilitiesLead the complete implementation lifecycle from project planning to go-live.Act as the main liaison between veterinary clinics and internal teams, ensuring a smooth onboarding journey.Establish project goals, success metrics, and deliverables that align with client expectations and business objectives.Support clinics in transitioning their existing workflows to our innovative platform.Develop and manage project plans and timelines while proactively identifying and resolving challenges.Provide training, troubleshoot issues, and assist clients with system configuration, data imports, and integrations.Communicate regular updates to internal stakeholders and client leadership to ensure transparency and alignment.Collaborate with Product and Engineering to implement new features or integrations as needed.