Implementation Consultant - Transform Personal Benefits

Espresa stands out as the sole personal benefits platform, providing a comprehensive global experience tailored for HR professionals, people teams, and employees. Our primary focus is on Lifestyle Spending Accounts (LSAs), complemented by a versatile suite of solutions aimed at enhancing total wellbeing, recognition, and community engagement. Espresa is committed to fostering Great Places to Work® while empowering HR teams to become champions within their organizations. We invite you to become a part of our expanding team of innovative builders, designers, and people igniters, driving meaningful change in the personal benefits industry. About the Role We are on the lookout for a pivotal Implementation Consultant to join our vibrant and client-centric team. Serving as the primary post-sale contact, you will cultivate trusted relationships with clients, assess their program and technical needs, configure and implement our solutions, and guide them through the initial stages of adoption. The successful candidate will be passionate, curious, inventive, and adept at listening to fully understand client needs, transforming those insights into impactful solutions, and collaborating effectively across various disciplines. This role presents an exciting opportunity to quickly establish strong, productive relationships with clients and directly influence our company’s success. Key Responsibilities: Lead onboarding and implementation processes, managing timelines and deliverables to achieve client objectives. Define success criteria and offer tailored recommendations to enhance platform adoption, engagement, and ROI. Collaborate with clients to ensure they maximize the value of our solutions. Provide ongoing support during the early adoption phase to ensure a smooth transition.

About McChrystal Group: McChrystal Group is a premier leadership and management consulting firm dedicated to collaborating with executive teams in resolving their most intricate performance and coordination challenges. Established in 2011 by General (Ret.) Stanley McChrystal, we empower organizations to thrive with the speed, alignment, and cohesion essential for success in fast-paced environments. Our approach is anchored in the Team of Teams® framework, a leadership methodology born from General McChrystal’s transformative work with the Joint Special Operations Command. We believe that sustainable performance is achieved not merely through strategy, but through the effective collaboration of leaders, teams, and systems, especially under pressure. At McChrystal Group, our consultants work in small, high-impact teams addressing significant challenges. You will collaborate closely with senior executives, esteemed advisors, and colleagues who are committed to the excellence, integrity, and purpose of their work. The environment is fast-paced, the challenges are intricate, and the outcomes are impactful. Professionals join McChrystal Group to enhance their leadership skills and engage in work that truly matters. Role Overview: As a Principal within McChrystal Group’s Implementation Practice, you will take the lead on long-term transformational initiatives that integrate leadership advisory, process enhancement, and the development of systems that facilitate coordinated performance at scale. Your role will involve helping clients convert their strategies into actionable results by cultivating the capabilities that maintain success long after our engagement concludes. In this position, you will oversee entire client engagements, shaping strategic direction, defining success metrics, and guiding cross-functional teams from diagnosis through to sustained execution. You will act as a trusted advisor to senior leaders, ensuring excellence in delivery across multiple workstreams. As a Principal, you will operate with significant autonomy and influence, managing relationships, shaping the firm's methodologies, and driving both client and commercial success. Our work seamlessly combines consulting rigor with operational execution. In one engagement, you may assist a Fortune 100 company in designing and implementing a global leadership and operational model transformation; in another, you might partner with a state government to innovate how vital services are delivered across a complex stakeholder network. Each project is designed for high impact and lasting change.

At CrossCountry Consulting, we have set out to build an advisory firm that truly distinguishes itself through our unwavering commitment to our Core Values. We are passionate about delivering exceptional experiences not just to our clients but also to our employees. Collaboration, enthusiasm, generosity, and perseverance are the cornerstones of our success. Our diverse advisory solutions, encompassing accounting, risk management, technology-driven transformation, and transactions, enable us to partner effectively with clients to tackle current challenges while creating value for the future.Our dedication to fostering a supportive workplace culture has earned us multiple accolades, including being named one of Inc5000's Fastest Growing Companies and one of Glassdoor's Best Places to Work. To learn more about our unique culture, click here.We are on the lookout for a seasoned Capital Markets Technology expert to drive front-office technology initiatives for broker-dealers and full-service investment banks. This pivotal role will act as a subject matter authority across trading systems, data integration, and related initiatives. You will collaborate closely with business stakeholders, technology teams, and senior leadership to implement intricate technology solutions and enhance processes throughout the trade lifecycle.

Jobgether seeks a Benefit Administration Implementation Manager based in the US. This position centers on supporting organizations as they set up and launch benefit administration solutions. Role overview The Implementation Manager guides clients through each step of the benefits setup process. This involves working directly with client teams to understand their specific needs and ensuring every configuration matches organizational requirements. What you will do Lead clients through the implementation and launch of benefit administration systems Collaborate closely with client contacts to ensure smooth transitions Tailor solutions and configurations to meet each organization’s unique needs Location This role is based in the United States.

Role overview The Software Implementation Consultant at Appian joins the Customer Success team in McLean, Virginia. This position guides clients through each stage of the software project life cycle, beginning after the sales process and continuing through solution delivery. Consultants partner with clients to design, build, and implement custom software and AI solutions using the Appian platform. What you will do Connect with commercial clients after purchase to understand their business processes and technical requirements. Define, design, develop, and implement tailored software applications that support digital transformation and help clients gain a competitive edge. Work within an agile team to create new relational data models and develop APIs for system integration. Identify and deliver AI use cases, applying Appian’s AI capabilities such as retrieval augment generation (RAG), agentic workflows, prompt engineering, and generative models. Collaborate with both technical teams and business users at client organizations throughout the development process. Help clients become self-sufficient in building their own process applications on the Appian platform. Work environment This role is based onsite at Appian’s headquarters in McLean, VA. Team members are expected to work in the office 4 to 5 days a week. Appian emphasizes in-person collaboration to strengthen teamwork, recognize accomplishments, and build lasting professional relationships. Most client meetings also occur face-to-face.

Sierra-Cedar is on the lookout for a certified and experienced Workday Absence and Benefits Consultant. If you are enthusiastic about Workday technology and enjoy helping clients navigate the complexities of consultancy, we invite you to join our dynamic team. Our professionals possess the expertise and industry knowledge necessary to deliver exceptional consulting services, enabling clients to optimize their Workday software utilization. This role involves approximately 50% travel to client locations across the nation.Key ResponsibilitiesServe as the functional expert in Workday and guide clients throughout the systems development lifecycle.Facilitate clients through all project phases including fit/gap analysis, configuration, and testing.Support clients in fully integrating the Workday system into their existing business operations.Provide strategic advice on options, risks, and potential impacts on other processes or systems.Configure the Workday system and integrations to align with each client’s unique business requirements while offering insights on best practices.Collaborate with the client and data migration team to assist in converting legacy data into Workday.Assist the integration team with the design, configuration, and testing of both delivered and custom integrations.Complete tasks efficiently, maintaining timely communication with management regarding progress.Continuously seek opportunities to enhance the process of delivering Workday solutions.

Appian is hiring a Senior Software Implementation Consultant to join the Customer Success team in McLean, Virginia. This position centers on guiding clients through every stage of software projects, from gathering requirements to delivering custom solutions and AI features built on the Appian platform. The work supports organizations as they modernize operations and strengthen their digital capabilities. What you will do Partner with commercial clients post-sale to design and implement applications tailored to their needs using Appian. Oversee projects end-to-end: define, design, develop, and deploy solutions that address business challenges. Operate within an agile framework, working to understand both business processes and technical requirements. Build relational data models and launch them into production environments. Create APIs for integrating Appian with other systems. Explore and implement AI use cases, leveraging Appian’s AI tools such as retrieval augment generation (RAG), agentic workflows, prompt engineering, and current generative models. Collaborate closely with client technical teams and business users throughout the software development life cycle. Enable clients to build and manage their own process applications on the Appian platform. Team and culture The Customer Success team at Appian values intensity, excellence, and collaboration. Team members support each other’s growth and share knowledge as they deliver strong business outcomes. Tackling complex challenges together is a core part of the culture. Work location This role is based onsite at Appian headquarters in McLean, VA. In-person collaboration is key, with employees expected to work in the office 4 to 5 days per week to foster teamwork, idea sharing, and strong connections across the company.

At Commure, we are driven by a mission to transform healthcare, creating a more streamlined and effective experience for providers and patients alike. Our ambitious vision aims to redefine the standards of healthcare delivery, leveraging cutting-edge AI solutions that encompass ambient clinical documentation, provider copilots, autonomous coding, revenue cycle management, and more. These innovations empower healthcare professionals to concentrate on what truly matters: delivering exceptional care.The healthcare sector, valued at $4.5 trillion, incurs over $500 billion annually in administrative expenses. Commure is at the forefront of this transformation, supporting over 500,000 clinicians across numerous care sites nationwide. Our systems facilitate more than $10 billion in transactions, impacting over 100 million patient interactions. With several product launches on the horizon and plans to expand into new care segments, we are poised to establish ourselves as the industry standard in the coming years.Commure has recently earned a spot on Fortune’s Future 50 list for 2025 and is supported by prestigious investors, including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, and Greenoaks Capital. We have achieved an impressive growth rate of over 300% year-over-year for the past two years, marking just the beginning of our journey. The moment for AI-driven healthcare transformation is now, and we invite you to join us in shaping the future of this vital industry.About the RoleAs a Senior Implementation Consultant at Commure, you will be integral to our Operations team, with a focus on Revenue Cycle Management. Collaborating with diverse departments such as Product, Engineering, Operations, Sales, and Account Management, you will define and optimize crucial business processes. You will take full ownership of the client onboarding journey, ensuring efficient execution and seamless transitions from project initiation to launch, while driving key business metrics. This role is characterized by high visibility, significant impact, and autonomy, positioning you to tackle emerging challenges as our company continues to grow rapidly.What You'll DoOversee the timely and efficient execution of all elements of client onboarding, from project initiation through to launch.Foster cross-functional collaboration with key internal stakeholders, including our Launch Team, to ensure cohesive project delivery.

Appian’s Customer Success team in McLean, Virginia, welcomes a Consultant focused on software implementation for public sector clients. This role centers on building custom solutions with the Appian platform, supporting organizations as they modernize operations and pursue digital transformation. What you will do Partner with clients to define, design, develop, and implement software and AI solutions tailored to their needs using Appian. Participate in every stage of the project life cycle, including requirements gathering, development, and deployment. Work within an agile framework to understand business processes and technical requirements. Deploy new relational data models in live environments. Develop APIs for integration with external systems. Apply Appian’s AI tools to build solutions such as retrieval augmented generation (RAG), agentic workflows, prompt engineering, and generative models. Collaboration and work location This position is based at Appian’s headquarters in McLean, VA. In-person work is expected 4-5 days each week. The office environment encourages teamwork and direct client engagement, supporting both collaboration and professional growth. What sets Appian apart Appian values intensity, accountability, and high standards. Team members pursue ambitious goals together, supporting one another to achieve shared objectives while celebrating success along the way.

Role Overview Mercury is looking for a Senior Benefits Consultant to help shape and improve employee benefits programs for a varied client base. This role can be based in San Francisco, New York, Portland, or remote within the United States. What You Will Do Analyze current benefit offerings and identify areas for improvement Ensure benefits programs comply with relevant regulations Provide strategic recommendations that support organizational goals Work closely with HR leaders and stakeholders to design benefits solutions that support employee engagement and satisfaction Use data and metrics to spot trends and refine benefits strategy Who We’re Looking For Experience consulting on employee benefits programs Strong analytical skills and attention to compliance Comfort working with HR teams and stakeholders to develop solutions

About Nava Benefits Nava Benefits works to reshape how Americans experience employer-sponsored healthcare. Nearly 160 million people in the U.S. rely on their employers for coverage, yet the system remains inefficient and costly. Nava blends deep benefits expertise with purpose-built technology to create a more transparent and affordable healthcare journey. Founded by seasoned entrepreneurs and backed by leading investors, Nava is one of the fastest-growing benefits brokerages in the country. The company stands out by combining brokerage knowledge with proprietary tools, including HQ, an AI-powered benefits platform designed to help HR teams manage renewals, streamline strategies, reduce spreadsheet overload, and make benefits navigation easier for employees. In a $50 billion industry ready for change, Nava aims to lower employer costs, improve employee satisfaction, and help redefine healthcare for millions. Role Overview: Solutions Consultant (Remote) The Solutions Consultant sits at the intersection of sales, benefits strategy, and financial consulting. This role attends prospect meetings to help win new business, guides clients through alternative funding options, and delivers monthly financial insights to keep plan sponsors informed and confident in their decisions. This position calls for someone with a strong background in alternative funding and a knack for presenting to executive audiences. Expect to move easily between high-level capability presentations and detailed claims analysis. Working closely with the Partner team, the Solutions Consultant supports new business efforts and serves as a trusted advisor as clients make key decisions about their benefits programs. What Nava Looks For Expertise in alternative funding arrangements for employee benefits Comfort presenting to executive stakeholders Ability to shift from broad overviews to in-depth claims analysis Collaborative approach to working with internal teams and clients Drive to solve complex challenges and make a measurable impact Nava values consultants who thrive on teamwork, enjoy tackling tough problems, and want to help shape a better healthcare experience.

Why join usAt Brex, we are revolutionizing the way companies manage their spending through our AI-driven spend platform. Our innovative solutions integrate corporate cards, banking, and global payments, all while providing intuitive software for travel and expense management. Trusted by tens of thousands of businesses, from ambitious startups to established enterprises like DoorDash, Flexport, and Compass, we empower organizations to take control of their expenditures, cut costs, and enhance operational efficiency on a global scale.Joining Brex means pushing boundaries, challenging norms, and collaborating with some of the brightest minds in the field. We are dedicated to fostering a diverse workforce and inclusive culture, believing that your potential should only be limited by your aspirations. We support your career growth with the tools, resources, and encouragement you need to thrive.Implementation at BrexOur Implementation team is crucial in transforming new clients into power users. We lead the onboarding journey for companies embracing Brex Empower, guiding them from outdated processes to a modern, employee-centric approach. This multifaceted role combines customer empathy, project management, technical knowledge, process design, and change management. We take pride in ensuring our customers’ long-term success, establishing a foundation that keeps them with ‘Brex for life’. As strategic advisors, we build trust, drive solutions, deliver results promptly, and work cross-functionally to ensure a seamless adoption experience.What you’ll doAs an Enterprise Implementation Consultant, you will act as a strategic advisor for our largest clients, leading them through a successful launch of the Brex platform. Your role will blend coaching, project management, and product expertise, with the primary objectives of enhancing product adoption, delivering sustained business value, and assisting clients in transforming their financial workflows.Where you’ll workThis position is based in our Salt Lake City office, within a hybrid work environment that combines the dynamic energy of in-office collaboration with the flexibility of working from home. A minimum of two coordinated days in the office (Wednesday and Thursday) is currently required. Starting February 2, 2026, this will transition to three days per week (Monday, Wednesday, and Thursday). Additionally, we offer up to four weeks of fully remote work each year!

As a Benefits Consultant at Integrated Resources Inc., you will play a pivotal role in helping organizations design and implement competitive benefits programs. Your expertise will guide clients through the complexities of employee benefits, ensuring they meet both regulatory requirements and the needs of their workforce.You will collaborate closely with HR departments, assess current benefits offerings, and provide tailored recommendations to enhance employee satisfaction and retention. This position requires a strong understanding of various benefits plans, including health insurance, retirement plans, and wellness programs.

Role overview Appian is looking for a Consultant with an active Top Secret Clearance to join the Customer Success team in McLean, Virginia. This team works with clients after the sale to deliver software solutions on the Appian platform, supporting digital transformation and helping organizations remain competitive. What you will do Partner with clients throughout the project lifecycle to define, design, develop, and implement custom software and AI solutions using Appian. Coordinate with technical teams and business users to ensure solutions align with business processes and technical needs. Launch new relational data models in production and create APIs to integrate systems. Explore and implement AI use cases using Appian’s AI tools, including retrieval-augmented generation (RAG), agentic workflows, prompt engineering, and generative models. Help clients build confidence in independently creating and managing process applications. Work in an agile environment, adapting to evolving requirements and shifting priorities. Work location and culture This role is based onsite at Appian headquarters in McLean, VA. In-person work is expected 4-5 days per week to support collaboration, learning, and building strong working relationships. About the Customer Success team The Customer Success team delivers rapid, mission-critical business outcomes for clients. Consultants receive support and opportunities to strengthen consulting skills while working on digital transformation projects that use AI. Teamwork, accountability, and high standards are central to how the team operates.

At Commure, we are on a mission to revolutionize healthcare by simplifying the experience for both providers and patients. Our ambitious vision aims to redefine the standards for care delivery across the industry. Our innovative suite of AI solutions includes ambient AI clinical documentation, provider copilots, autonomous coding, and revenue cycle management, all designed for healthcare professionals to concentrate on what truly matters: delivering exceptional care.With healthcare being a colossal $4.5 trillion industry, where over $500 billion is spent annually on administrative costs, Commure is at the forefront of this transformation. We empower over 500,000 clinicians across various care sites nationwide, managing more than $10 billion in transactions and supporting over 100 million patient interactions. As we prepare for new product launches and expansion into additional sectors, our ambition is to transition from an innovative startup to the industry standard in the coming years.Recognized in Fortune’s Future 50 list for 2025, Commure is backed by premier investors such as General Catalyst, Sequoia, Y Combinator, Lux, and others. With over 300% year-over-year growth for the past two years, we are only getting started. The moment for AI-driven healthcare transformation is now, and we invite you to join us in shaping the future of this essential industry.About the RoleAs an Implementation Consultant at Commure, you will be an integral member of our Operations team, focusing on Revenue Cycle Management. You will collaborate across various departments including Product, Engineering, Operations, Sales, and Account Management to define and refine essential business processes. With end-to-end ownership of client onboarding, you will ensure timely execution and a smooth transition for clients, all while driving key business metrics. This role is characterized by high visibility, significant impact, and autonomy, offering the opportunity to tackle emerging business challenges and expand your responsibilities swiftly.This position requires 5 days on-site at our Mountain View, CA headquarters.

Role overview The Implementation Consultant at Distro, based in Chandler, Arizona, plays a key part in shaping how clients experience new solutions. This position centers on supporting the rollout of Distro’s systems and making sure clients adopt these tools with confidence. Throughout each project, the consultant provides attentive support to help clients navigate changes. What you will do Guide clients step by step through the implementation process Work to ensure each transition to Distro’s solutions is smooth and effective Deliver responsive and thorough customer service during onboarding

About BennieBennie (www.bennie.com) is a pioneering employee benefits services and technology firm dedicated to fostering healthier workplaces. We offer innovative services and state-of-the-art technology that extend beyond traditional offerings, aligning perfectly with the needs of growing companies.Our comprehensive benefits platform seamlessly integrates various systems within the benefits supply chain, providing an exceptional experience for employees, employers, and partners alike. With a focus on reducing overall health plan costs, Bennie's technology, benefit plans, and service model empower organizations and their employees to achieve optimal outcomes. Our team leverages data and platform insights to deliver cutting-edge solutions to our clients.Headquartered in Stamford, CT, Bennie operates as a remote-first company with a diverse workforce spread across the U.S.Core Values at BennieWe cherish team members who embody our values of Optimism, Accountability, Thoughtfulness, and Health. These principles, which we refer to as our O.A.T.H., are vital to our success. The ideal candidate will exemplify these values by:Exuding a positive attitude throughout our journey of company growth.Taking responsibility for the quality of their work and achieving their goals.Honoring our differences and supporting one another.Believing in leading well-rounded lives that balance work and personal time.About the RoleThe Benefits Consultant will play a key role in delivering ongoing customer strategy, service, and retention. Responsibilities include assessing customer needs, managing relationships with insurance carriers and general agent partners, overseeing and implementing customer benefit programs, and collaborating with internal stakeholders to ensure customer success.

Implementation ConsultantLocation: New York City (Hybrid / 4 days onsite) Reporting to: Vio, Chief Customer Officer Goal: $100M ARR by EOY 2026The MissionAt Fyxer, we recognize that the key to a startup's success lies in the quality and speed of execution. We are on a mission to transform the way the world utilizes email. Your goal will be to enhance our onboarding process significantly. You won't merely be onboarding customers; you'll be accelerating their time-to-value, enabling a $2.2M Net Expansion ARR drive. You'll develop a hybrid AI-human system that allows us to scale to thousands of seats without increasing our workforce.The RoleThis position focuses on the initial phase of the customer journey: onboarding, activation, and time-to-value. You will collaborate closely with Sales and Customer Success leaders to transform new accounts into quick and measurable achievements. You will proactively identify and resolve friction points, ensuring that every customer—from the first to the hundredth seat—is operational before they encounter any doubts.What You Will OwnAchieve 100% activation (connection, activity, and time-saved metrics) within the first four weeks for every account.Design and implement an AI-enhanced onboarding strategy from the ground up to increase our capacity without expanding headcount.Facilitate seamless collaboration between Sales and Customer Success Managers to ensure no friction and immediate expansion opportunities.Oversee a high-velocity pipeline of 10-100 seat projects with the precision expected of a Tier-1 consultant.Who You Are3-5 years of experience in management consulting or rapid-growth SaaS implementation.You don't just utilize AI; you integrate it into your workflow to automate repetitive tasks and concentrate on high-impact activities.You pay close attention to details and foresee obstacles before they arise for the customer.You despise delays. You operate with urgency, understanding that every day without activation is a day lost to churn.The StackHubSpot · Gong · Incident.io — along with any AI tools you bring to the team.Why Fyxer?We are deliberate about our team composition. We believe that a small, exceptional team with intense focus will consistently outperform a larger, bloated organization.Autonomy: We seek individuals who desire ownership and genuinely empower them.Velocity: We value speed and efficiency in execution.

FourKites, Inc. is looking for an Implementation Consultant to support clients as they adopt the company’s supply chain visibility platform. This role is open to candidates based in Chicago, IL or working remotely anywhere in the United States. Role overview This position centers on helping clients realize the full value of the FourKites platform. The Implementation Consultant works directly with customers to understand their operations and tailor the platform to their needs. What you will do Collaborate with clients to identify business requirements and operational challenges Configure and customize the FourKites platform to match each client’s goals Lead clients through each step of the implementation process for a successful rollout Provide post-launch support, helping clients achieve efficiency improvements and higher satisfaction

Key Responsibilities:Exemplify and uphold IMA’s core values.Embrace and promote diversity, equity, and inclusion among all colleagues.Client Management:Lead strategic consultation and planning for client benefit programs, both short- and long-term.Ensure compliance of programs and plan designs with relevant regulatory requirements.Leverage advanced actuarial and underwriting expertise to analyze claims data, providing insightful explanations to clients and internal teams.Oversee project management, claims escalation, and plan analysis/reporting for service teams.Carrier and Vendor Relationships:Forge strong relationships with carriers and vendors, spearheading negotiations during client coverage placements and renewals.Exhibit deep knowledge of current and emerging markets, delivering tailored solutions that align with client objectives.Production Partnership:Collaborate with production staff to co-lead finalist and prospect meetings.Prepare and submit technical responses to Requests for Proposals (RFPs).Ensure accurate and proper execution of compensation received.Internal Resource:Act as a subject matter expert in various benefits strategy concepts, supporting other agency benefits staff.Identify and lead special projects that add value and participate in committees as needed.People Management:Manage the work and projects of assigned associates, providing clear communication of expectations and regular updates.Participate in the hiring process for direct reports and additional department hires.Serve as a mentor and coach for account executives.Provide constructive feedback to service team members to ensure client expectations are met.