At NiCE, we embrace challenges and push our limits. We are ambitious, innovative, and determined to succeed. We maintain the highest standards and consistently exceed expectations. If you share our drive, we invite you to explore an exhilarating career opportunity that will ignite your passion.We are looking for a dynamic leader focused on AI delivery to manage intricate, customer-oriented projects from inception to completion. In this pivotal role, you will provide strategic direction for comprehensive delivery, serve as the primary client liaison, and ensure effective communication with executive leadership. You will collaborate closely with technical, product, and AI/GenAI teams to align roadmaps, support go-to-market initiatives, and proactively manage risks, dependencies, and escalations.The ideal candidate will possess a commanding leadership presence, extensive experience managing multiple projects simultaneously, and a solutions-oriented approach that fosters team collaboration and drives customer success.

Overview:The Client Service team at Guidepoint is dedicated to connecting our clients with industry experts who provide insights to inform critical business decisions. Our team prioritizes understanding each client's specific research needs and strives to deliver the most relevant experts, often within a matter of hours.Join us in driving Guidepoint's success.In the role of Project Manager on the Client Service team, you will oversee key client accounts while leading a team of Associates to ensure our clients are paired with the ideal Advisors for their individual projects.

Overview: The Client Service team at Guidepoint plays a crucial role in connecting our clients with industry experts to enhance their decision-making processes. We prioritize understanding each client's unique research requirements, ensuring they receive expert insights tailored to their specific topics, often within hours. Your Role: As a Project Manager on the Client Service team, you will manage key client accounts and lead a team of Associates, ensuring optimal matches between our clients and the right Advisors for their projects. This position is critical to Guidepoint's ongoing success. Work Environment: This is a hybrid position that allows for a blend of in-office and remote work.

Join SunnyData as a Client Principal in Financial Services, an influential role designed for a dynamic professional eager to act as a Trusted Advisor to C-level executives. In this pivotal position, you will maintain full accountability for delivery outcomes while managing a portfolio of existing clients. Your success will be measured by Net Revenue Retention (NRR), Gross Profit, and NPS. You will align client business priorities with SunnyData’s expertise in Databricks, ensuring that our delivery teams achieve high-value outcomes and foster long-term partnerships.Your Responsibilities:Commercial Strategy & Account GrowthAccount Lifecycle Management: Oversee a portfolio of Financial Services accounts with an emphasis on growth and expansion. You will be accountable for achieving annual booking targets, enhancing NRR, and ensuring account profitability.Commercial Leadership: Drive the commercial strategy and negotiations. Collaborate with legal and delivery teams to lead the creation of SOWs, renewals, and MSA amendments.Opportunity Identification: Actively seek whitespace opportunities in data engineering, advanced analytics, ML/AI, and cloud transformation to propel growth.Partner Coordination: Work with cloud (AWS/Azure) and ISV partners (notably Databricks) to unlock funding and support client outcomes, driving mutual growth.Strategic Engagement LeadershipClient Accountability: Be the primary point of contact for client concerns. Proactively identify risks and resolve issues before they affect the client relationship.Delivery Governance: Although this role is not tactical project management, you will act as the Engagement Lead responsible for overseeing the execution of engagements, managing scope, budget, timelines, and dependencies to ensure value creation.Value Realization: Document and monitor value creation, translating technical achievements into compelling “customer stories” and business outcomes for stakeholders.Team Leadership: Monitor delivery team morale, being accountable for Employee Net Promoter Score (eNPS). Provide constructive feedback and motivate the team to achieve excellence.

Join MCA Connect as a CX Transformation PrincipalAt MCA Connect, we are passionate about helping manufacturers thrive through innovative solutions and actionable business insights. With our extensive industry expertise and commitment to excellence, we empower manufacturers to gain visibility, enhance profitability, and secure a competitive advantage.Founded in 2002, MCA Connect has evolved into one of the premier U.S.-based solution partners for Microsoft Business Applications and Azure Data & AI/Digital & App Innovation. We specialize in Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and the Power Platform. We are proud to be a fifteen-time Microsoft Partner of the Year and a three-time Inc. Best Workplaces award winner.Position OverviewThe CX Transformation Principal will spearhead the strategic and business transformation aspects of enterprise CX programs and initiatives. This role involves close collaboration with executive stakeholders to define commercial transformation strategies, modernize customer-facing processes, and ensure that technology implementations yield measurable business outcomes.As a trusted advisor to client leadership, the Principal will work with Transformation Solution Architects, Delivery Leaders, and Industry Subject Matter Experts (SMEs) to design large-scale transformations utilizing the Microsoft ecosystem, including Dynamics 365, Power Platform, and AI solutions.This pivotal leadership role encompasses the entire engagement lifecycle—from shaping pursuits and providing executive advisory to program delivery—ensuring that technology implementations lead to significant improvements in sales effectiveness, customer experience, and commercial operations.In addition to client engagement, the Principal will contribute to the growth and sophistication of MCA’s CX capabilities by developing consulting assets, mentoring consultants, and establishing scalable methodologies that support our ongoing expansion in enterprise CE/CX transformation.

Join Miratech as a CX Enablement & Change Management Consultant, specializing in Genesys Cloud CX solutions. In this role, you will lead initiatives that enhance customer experience through effective change management strategies. Your expertise will be essential in guiding teams and stakeholders through transitions, ensuring that our clients maximize the potential of Genesys Cloud CX.As a consultant, you will collaborate closely with clients to identify their needs, design tailored solutions, and implement best practices that drive success. Your contributions will directly impact our clients' ability to adapt and thrive in a dynamic environment.

Digital Project Manager (Full-Time)About DevelopmentNowDevelopmentNow is a renowned creative digital development agency based in Portland, OR. We are on the lookout for a Digital Project Manager who embodies accountability, proactivity, and exceptional organizational skills. Our ideal candidate is not only personable but also possesses a positive, outcomes-oriented mindset.We specialize in transforming businesses through innovative mobile, web, and emerging technology solutions. Our portfolio includes a diverse range of clients, from startups to Fortune 500 enterprises, including notable names like Kelly Services, Microsoft, BBDO, and AT&T.Key Qualifications:Minimum of 2 years of direct experience in software project management within a dynamic environment.Experience with mobile app development projects is advantageous.Proficient in managing remote workflows.Strong understanding of project methodologies, particularly Scrum and Agile principles.Advanced skills in Jira and other relevant project management tools.Exceptional time-management capabilities.Outstanding written and verbal communication skills.Passion for quality, collaboration, and achieving results.Proven ability to manage risks and set clear expectations.A technical background or previous experience at a digital agency is preferred.Responsibilities:Oversee projects from initiation to completion, including post-project reviews.Coordinate and facilitate Scrum ceremonies and other essential meetings.Act as the primary client liaison by ensuring timely communication and effective project coordination.Collaborate with account management and development teams to align on project timelines, milestones, and resources.Proactively track team and client deliverables.Work closely with the QA team to ensure all deliverables meet established quality standards.Contribute to continuous improvement of project processes through team collaboration.Comprehend Statements Of Work (SOW) and project scope.Why Join DevelopmentNow?Become part of our expanding company where your input and ideas are valued. We pride ourselves on being a tight-knit team of technologists dedicated to problem-solving and exploring cutting-edge technology. We actively promote inclusivity and diversity within our workforce and collaborate with community organizations to inspire the next generation of technologists in Portland.

We are seeking a dynamic and driven Principal of Client Success Management to lead our efforts in ensuring exceptional client satisfaction and retention at Xceptor. In this role, you will be responsible for developing and executing strategies that foster strong relationships with our clients, enhancing their experience and ensuring they derive maximum value from our solutions. You will lead a team of Client Success Managers, providing guidance, mentorship, and support to drive results.Your commitment to fostering a proactive approach to client success will be crucial in identifying upsell opportunities, managing client escalations, and collaborating with cross-functional teams to meet client needs. This is an exciting opportunity to make a significant impact within a growing organization.

LPC is hiring a Project Manager for the Client Advisory Services Group in Charlotte, NC. This hybrid role centers on managing corporate interiors and construction projects, with a focus on tenant improvements and building renovations. Role overview This position involves overseeing multiple projects at once, handling everything from early planning through operational launch. Responsibilities include coordinating move management, decommissioning, and project closeout. A foundational understanding of ground-up development is important for success in this role. Background and experience Experience managing corporate interiors or construction projects Previous work with a real estate company, architectural firm, or general contractor Knowledge of tenant improvements and building renovations Key responsibilities Oversee the full lifecycle of assigned projects Coordinate strategic planning, move management, and decommissioning Manage project closeout tasks Handle several projects at once, maintaining quality and timelines

At NiCE, we embrace challenges and push our limits. Our ambition drives us to be game changers, and we play to win by setting the highest standards in everything we do. If you're driven by the same passion, we have an exceptional career opportunity waiting for you.We are looking for a dedicated and collaborative Senior Client Services Project Manager to oversee intricate, customer-facing projects from inception to completion. This role involves managing the entire delivery process while adhering to project scope and timelines, serving as the key point of contact for clients, and ensuring effective communication between internal and external teams. You will work closely with technical and product stakeholders to facilitate AI/GenAI initiatives, coordinate roadmaps, and prepare for market launches, all while proactively addressing risks, dependencies, and escalations. The ideal candidate will possess robust organizational skills, experience managing multiple concurrent projects, and a solutions-oriented approach that drives smooth execution and delivers measurable value to customers.

The Client Service Manager is pivotal in cultivating and maintaining Tier 3 client relationships while facilitating seamless delivery for Tier 2 accounts. This role requires adept management of communications, precise tracking of project deliverables, and the orchestration of an exemplary client experience from initial project kickoff to final delivery. The Manager collaborates closely with internal teams to clarify project briefs, ensuring clients remain informed and supported throughout every phase of engagement.Key ResponsibilitiesClient Strategy & Relationship ManagementOversee Tier 3 client accounts while supporting Tier 2 engagements under the guidance of Senior Managers.Serve as the primary contact for assigned clients, providing smooth day-to-day communications and proactive updates.Build strong client trust through responsiveness, organization, and a solutions-oriented approach, particularly during active project phases.Account Growth & Commercial DevelopmentIdentify opportunities for repeat business or additional services by understanding client needs and engagement history.Escalate growth opportunities to Senior Managers or Directors with context and relevant insights.Draft initial scopes and proposals for returning clients in collaboration with internal teams.Client Delivery GovernanceEnsure timely briefing, documentation, and tracking of deliverables.Conduct regular client check-ins during live projects to set clear expectations and share updates.Facilitate project debriefs and feedback loops to monitor satisfaction and alignment with delivery expectations.Cross-Functional CollaborationCollaborate with Project Managers to ensure clear communication of client briefs and adherence to project timelines.Proactively identify risks, delays, or client concerns and coordinate appropriate responses.Participate in project kickoff, midpoint, and wrap-up meetings as the Client Service representative.Team Leadership & Capability DevelopmentGuide Coordinators and junior team members on client interaction etiquette, documentation quality, and service mindset.Provide feedback to Senior Managers regarding process challenges and team development needs.Process & Tools OptimizationMaintain organized CRM records, project documentation, and communication logs consistently.Assist in the testing and rollout of new tools, templates, and workflows within the Client Service team.Document common client inquiries or challenges to support the development of Standard Operating Procedures (SOPs).Reporting, Feedback & Escalation ManagementKeep client satisfaction metrics and project feedback updated in HubSpot or other CRM platforms.Alert senior management to any significant issues affecting client relationships or project deliverables.

The Client Onboarding Project Manager at ABC Legal Services plays a key role in welcoming new clients and setting them up for success. This position connects the sales and account management teams, making sure each new account receives a consistent and thorough onboarding process. Role overview This role focuses on managing the transition from sale to active client. Whether a new account comes through the sales pipeline or is secured via government contracts, the Project Manager ensures that onboarding is organized, clear, and meets ABC Legal Services’ standards. What you will do Coordinate with sales and account management to deliver a seamless onboarding experience for every new client. Develop and maintain structured onboarding processes to support long-term client satisfaction. Oversee onboarding for both commercial and government contract accounts. Requirements Experience managing projects or onboarding processes in a client-facing role. Strong organizational and communication skills. Ability to work remotely from Washington.

Your Role and ResponsibilitiesAre you passionate about fostering high-impact client relationships, managing high-pressure situations, and translating complex technical initiatives into tangible business outcomes? If so, this position is tailor-made for you.In this role, you will take ownership of the client relationship throughout Swans engagements. This entails engaging with law firms, building trust with founders and senior executives, and articulating the business value of our Legal Engineers' work, ensuring that every engagement delivers measurable results.At Swans, we are assembling a formidable team of professionals—a unique combination of technically adept operators and elite relationship managers—dedicated to revolutionizing how personal injury firms across the US leverage technology. You will be the key figure during challenging discussions, whether it involves investment scrutiny or team hesitance towards innovation. Your ability to drive progress will be crucial.About UsWe position ourselves as the operational architects for the most rapidly expanding personal injury firms in the United States.Our Team: We are currently comprised of an international workforce, and we aim to strategically expand our foundational team. This position plays a vital role in nurturing a strong culture that offers limitless future opportunities as we grow.Our Culture: We are characterized by our energetic, straightforward, intense, results-driven approach, and our commitment to transforming the industry.Your Daily ActivitiesThis dual-faceted role encompasses:60% Client Relationship Management and Communication You will serve as the primary liaison for law firm leadership on active projects. You will facilitate executive meetings, manage expectations, identify risks early on, and ensure that clients are aware of deliverables and their significance.40% Project Oversight and Cross-Functional Coordination Collaborating closely with Legal Engineers, you will decode technical deliverables into client-friendly language, guaranteeing that each sprint concludes with visible and impactful outcomes for the client.You will tackle client-side challenges such as:Building Stakeholder Trust: In instances where a managing partner is skeptical due to initial slow progress, you will analyze the situation, address concerns using data, and rebuild confidence without making unrealistic promises.Change Management: When staff resist a new system created by Legal Engineers, you will devise an adoption strategy, conduct training sessions, and lead the transition.

Join Nagarro as a Principal Engineer - Project Manager specializing in Salesforce, where you'll lead innovative engineering projects and manage cross-functional teams to deliver exceptional solutions. Your role will involve strategic planning, resource allocation, and continuous improvement initiatives, ensuring alignment with client objectives and industry standards.

Join SunnyData as a Client Principal in the Healthcare and Life Sciences sector, a pivotal role designed for high-impact professionals who excel as Trusted Advisors to C-level executives. In this position, you will manage a portfolio of existing clients, with your success gauged by metrics such as Net Revenue Retention (NRR), Gross Profit, bookings, and Net Promoter Score (NPS). Your expertise in Databricks will enable you to align client business and clinical priorities, ensuring that our delivery teams achieve high-value outcomes while nurturing enduring executive relationships.Key Responsibilities:Commercial Strategy & Account GrowthAccount Lifecycle Management: Oversee a portfolio of Healthcare and Life Sciences accounts focusing on growth and profitability.Commercial Leadership: Lead the commercial strategy and negotiations, collaborating with legal and delivery teams to create Statements of Work (SOWs), renewals, and Master Service Agreement (MSA) amendments.Opportunity Identification: Proactively seek whitespace opportunities in areas such as data engineering, advanced analytics, machine learning (ML), and cloud transformation.Partnership Coordination: Collaborate with cloud providers (AWS/Azure) and Independent Software Vendors (ISVs), particularly Databricks, to secure funding and support client outcomes.Strategic Engagement LeadershipIssue Resolution: Act as the primary point of accountability for client concerns, proactively managing risks and resolving issues.Governance: While not a tactical Project Manager, you will oversee the engagement's execution, managing scope, budget, timelines, and dependencies to ensure value creation.Value Monitoring: Track and document value realization, translating technical achievements into compelling narratives and business outcomes.Team Engagement: Foster a positive work environment, responsible for Employee Net Promoter Score (eNPS) and motivating the delivery team towards excellence.Executive Relationship ManagementTrusted Advisor: Build and maintain strong relationships with executive stakeholders, ensuring alignment and satisfaction.

TransPerfect seeks a Client Services Project Coordinator to join the team in Washington DC or Maryland. This position plays a key part in supporting the delivery of client projects from start to finish. Role overview The Project Coordinator manages project tasks, organizes communications, and helps maintain service standards. Working closely with both clients and internal teams, this role keeps projects moving forward and addresses client needs as they arise. What you will do Coordinate project activities and timelines to support on-time delivery Manage communications between clients and internal teams Support service delivery by tracking progress and resolving issues Location This role is based in Washington DC or Maryland, United States.

Company: EvolutionIQ Location: New York, NY About EvolutionIQ EvolutionIQ builds technology to improve the insurance claims process. The company’s mission centers on helping claims teams handle cases more accurately, fairly, and efficiently, so people affected by injury or illness can maintain dignity and stability. EvolutionIQ continues to grow and has earned recognition as one of Inc.'s Best Workplaces for three years in a row, as well as Built In's Best Places to Work in 2025 and 2026. Role Overview The Deployment Manager - Client Services joins the Client Services team to lead the end-to-end delivery of EvolutionIQ’s platform for enterprise customers. This role manages complex implementations and serves as a trusted partner to both internal leaders and client executives. What You Will Do Oversee the full deployment process for enterprise clients, ensuring successful and timely delivery of the platform Coordinate across teams to manage complex SaaS/AI implementations Act as a key point of contact for client executives and internal leadership throughout the project lifecycle What We Look For Strong project management skills, especially with enterprise software deployments Experience managing client relationships in a SaaS or AI-focused environment Technical understanding of SaaS/AI platforms Ability to collaborate across departments and deliver results in a growing organization

We are seeking a highly skilled and motivated Principal Clinical Project Manager to join our dynamic team at jobgether. This remote position offers the opportunity to lead and manage clinical projects from inception through completion, ensuring the highest standards of quality and compliance.As a Principal Clinical Project Manager, you will play a critical role in driving project timelines, managing budgets, and collaborating with cross-functional teams to achieve project goals. Your expertise will be key in overseeing the execution and delivery of clinical trials.

Join our dynamic team at Impact Clients as a Client Success Manager, where you will play a pivotal role in ensuring our clients achieve their desired outcomes and maximize the value of our services. As a fully remote position, you will have the flexibility to work from anywhere while collaborating with a talented team dedicated to client satisfaction.Your primary responsibilities will include building strong relationships with clients, understanding their needs, and proactively addressing any challenges they may face. You will work closely with cross-functional teams to ensure seamless communication and delivery of our solutions.