Product Support Associate at Equip | Remote

About EquipEquip is the premier virtual, evidence-based treatment program for eating disorders, dedicated to ensuring that everyone has access to effective treatment. Founded by clinical specialists and individuals with personal experience, Equip enhances evidence-based methodologies to empower individuals on their journey to lasting recovery. Our patients b…

Join the dynamic team at ASCO Equipment as a Product Support Sales Representative in our Odessa/Midland Service Department. In this role, you will cultivate and maintain strong customer relationships by promoting and selling our comprehensive Preventative Maintenance packages, along with both Shop and Field Service repairs. We are looking for a driven self-starter who thrives in challenging environments and is eager to provide effective solutions.As a Product Support Sales Representative, your primary focus will be to engage with existing ASCO customers and identify new opportunities through direct outreach to customer offices, shops, and job sites within your designated territory. You will also be tasked with follow-up activities for new equipment sales and direct manufacturer sales to end-users, quoting and selling parts and service jobs, promoting maintenance contracts, addressing customer inquiries, providing technical support when needed, and gathering profiling information to enhance the overall customer experience.

ASCO Equipment is seeking a motivated and results-driven Product Support Sales Representative (PSSR) to join our North Houston Service Department. This dynamic role focuses on cultivating and maintaining strong relationships with clients by promoting our Preventative Maintenance packages and Shop and Field Service repairs. The ideal candidate is an ambitious self-starter who thrives in fast-paced environments and is dedicated to delivering exceptional solutions to our customers.The PSSR will engage with existing ASCO clients and identify new sales opportunities through visits to customer offices, shops, and job sites within their designated territory. Key responsibilities include following up on equipment sales, direct sales to end-users, quoting and selling parts and service jobs, addressing customer inquiries, providing technical support, and gathering client information to enhance the customer experience.Key Responsibilities:Promote sales of parts and services including preventative maintenance plans, machine inspections, repairs, remanufactured components, job quotes, extended warranties, and special parts promotions.Conduct follow-up calls on completed sales of equipment and major parts/services.Assist in after-sales service calls to ensure customer satisfaction with equipment performance.Provide limited technical support where necessary.Ensure compliance of Parts and/or Service estimates with ASCO pricing and departmental approval standards.Utilize CRM tools for pre-planning, post-call notes, and follow-up actions.Adhere to safety protocols and complete required safety training.Represent ASCO in a professional and positive manner at all times.

Join ASCO Equipment as a Product Support Sales Representative (PSSR) in our dynamic San Angelo Service Department! In this pivotal role, you will engage with customers to cultivate lasting relationships while offering specialized solutions through our Preventative Maintenance packages, along with Shop and Field Service repairs. We seek a driven self-starter who thrives in challenging environments and is passionate about delivering exceptional service.The PSSR will connect with existing ASCO customers and proactively pursue new clients by conducting sales calls at their offices, shops, and job sites within your designated territory. You will also follow up on new equipment sales, handle manufacturer end-user direct sales, provide service quotes, and sell parts. Addressing customer inquiries, offering technical support as needed, and gathering relevant customer information to improve their experience will also be key responsibilities.Key Responsibilities: Promote parts and service sales, including preventative maintenance plans, machine inspections, remanufactured components, standard job quotes, extended warranties, and special parts promotions. Conduct follow-up calls on completed goods and major parts and service sales. Assist with post-sales service calls to ensure equipment performance meets customer expectations. Provide limited technical support when necessary. Ensure Parts and Service estimates comply with ASCO pricing and departmental approval standards. Utilize a CRM tool to manage pre-call planning, post-call notes, and follow-up actions. Adhere to all safety protocols and complete required safety training. Represent ASCO with professionalism and positivity at all times.

Join ASCO Equipment's dynamic team as a Product Support Sales Representative in Belton, Texas. In this pivotal role, you will cultivate and strengthen relationships with customers while promoting our Preventative Maintenance packages and facilitating Shop and Field Service repairs. We seek an ambitious self-starter dedicated to delivering innovative solutions, even in challenging situations.The successful candidate will engage with existing ASCO clients and proactively reach out to potential customers across your designated territory, which includes offices, shops, and job sites. Your duties will encompass follow-up activities for new equipment sales, direct manufacturer sales to end users, quoting and selling parts and service jobs, offering PM contracts, addressing customer inquiries, providing technical assistance when necessary, and gathering customer profiling data to enhance their experience with our services.

Join the dynamic team at ASCO Equipment as a Yard Associate, where you will play a pivotal role in ensuring the smooth operation of our branch. In this hands-on position, you will perform a range of manual tasks in the yard, directly supporting our mechanics, sales staff, and other personnel to fulfill customer needs effectively. Your responsibilities will also include welcoming customers and addressing their inquiries. Occasionally, you will assist with deliveries as required by branch personnel.Key Responsibilities:Deliver exceptional customer service with a positive attitude.Prioritize safety in all tasks and interactions.Manage customer check-in and check-out processes in the rental yard.Support drivers with loading and unloading equipment.Conduct inspections of machines for inbound and outbound units.Ensure machines are correctly positioned and tagged, with 'Ready' green cards or 'Down' red tags as appropriate.Collaborate effectively with all departments to enhance customer service.Maintain yard cleanliness and organization.Be self-motivated and proactive in your work.Adapt to working conditions in various Texas weather.Assist with minor deliveries as necessary.Support wash bay duties for the service and sales teams.

Role overview Equip seeks a Director of Clinical Product Strategy to lead the direction and delivery of clinical products. This fully remote position is based in the United States and focuses on advancing mental healthcare solutions nationwide. Key responsibilities Set the vision for clinical product development, guiding projects from initial concept through launch. Collaborate with teams across the company to strengthen and refine product offerings. Use strategic thinking to shape clinical initiatives and influence product decisions. Ensure clinical products remain responsive to evolving user needs in the mental health field. Collaboration This role partners with cross-functional groups, blending clinical expertise with product strategy to increase the reach and effectiveness of equip’s mental health solutions.

Join our dedicated team at equip as a Pre-Licensed Therapist where you will have the opportunity to make a significant impact on the lives of individuals in need of mental health support. This remote position based in New Jersey allows you to provide therapy and guidance while enjoying the flexibility of working from home.

Join equip as a Product Manager MBA Intern and immerse yourself in a dynamic environment where innovation meets collaboration. In this role, you will engage with cross-functional teams to drive product strategy and execution, gaining hands-on experience in the product lifecycle.Your responsibilities will include conducting market research, analyzing user feedback, and contributing to product roadmaps. This position offers a unique opportunity to enhance your leadership skills and apply your academic knowledge to real-world challenges.

About Wayfinder Wayfinder, founded at the Stanford d.school, works to empower K-12 students to build lives filled with purpose and meaning. The organization aims to expand its reach each year, with the goal of becoming a leading provider of future-readiness curricula worldwide. Wayfinder focuses on education that fosters belonging, purpose, and significance for every student. Our Values and Culture Wayfinder operates as a purpose-driven organization, with each team member’s work aligning with their own sense of purpose. The team values collaboration, inclusivity, and equal access, and these principles are reflected in the company’s products, partnerships, and daily work. Learn more about Wayfinder’s workplace culture in Conscious Company. The team is intentionally diverse, bringing together people from a wide range of backgrounds and experiences. Wayfinder prioritizes creating a workplace where everyone feels connected, accepted, and valued. Meet the Wayfinder team. Product Development Wayfinder’s educational resources are built using human-centered design, in close collaboration with grade-level experts. Every lesson is research-based, tested in classrooms, and refined through teacher feedback. The team follows Universal Design for Learning principles to make sure all students have the chance to succeed. Educational Partnerships Wayfinder partners with a wide range of educational institutions, including high-need schools in the Bronx, independent schools in Silicon Valley, and after-school programs in San Antonio. The curriculum serves students from varied socioeconomic backgrounds. See more about Wayfinder’s educational partners. About the Role: Seasonal Product Support Associate (Remote, US) Wayfinder seeks a Seasonal Product Support Associate to deliver strong support to users. This role involves handling detail-oriented operational tasks such as managing user rostering, overseeing licenses, updating permissions, and related responsibilities. The associate’s work helps ensure users receive prompt and effective assistance.

Join ASCO Equipment as an Equipment Sales Representative in our Terrell, TX sales department. This role is pivotal in cultivating and nurturing customer relationships to fulfill their equipment needs while promoting our array of services. We are seeking a driven self-starter who excels in delivering solutions under challenging circumstances. Your main goal will be to enhance revenue through outstanding customer service, explore new markets, and leverage opportunities for profitability in line with ASCO's growth strategy.Key Responsibilities:Identify and establish new business opportunities through proactive sales calls within your designated territory.Utilize our CRM tool to manage pre-call planning, post-call notes, and follow-up actions effectively.Deliver educational product presentations and demonstrations to customers.Resolve customer issues and ensure follow-through to meet their needs.Comply with all safety regulations and complete required safety training.Maintain a positive and professional representation of ASCO at all times.

Join Monroe Tractor, a distinguished leader in the construction and agricultural equipment industry, with over 70 years of dedicated service across the northeastern United States. We operate 18 locations in New York, Pennsylvania, Vermont, Connecticut, and Massachusetts and are proud to support over 15,000 hardworking customers. Our legacy, which began in 1951, is built on family values and a commitment to excellence in sales and customer support.As a Product Support Representative (PSR), you will play a crucial role in fostering enduring relationships with our customers. Your expertise in heavy equipment will empower you to provide exceptional parts and service support, ensuring that Monroe Tractor remains their go-to resource for all equipment needs.

ShopMy creates tools for large-scale, human-led product curation in e-commerce. The platform connects brands with creators, helping them build and expand creator programs while enabling consumers to discover and purchase curated products. ShopMy is supported by Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures, and recently achieved unicorn status with a $1.5B valuation. Role overview The Senior Associate, Product Support works within the Product Support team to lead brand health monitoring and click tracking. This position takes charge of proactive systems to identify and resolve issues, communicates directly with brands, and helps ensure steady, high-quality support. The role also supports broader Brand Support tasks and serves as a key escalation point for complex questions. What you will do Manage brand health monitoring from start to finish: review dashboards daily, identify issues, reach out to brands by email or phone, follow up, and track resolutions. Act as the main escalation point for Associate-level questions related to brand health and tracking. Spot recurring issues, identify root causes, and share improvement ideas with Engineering and Product teams. Document and track bug reports in Linear, write clear summaries for Engineering, and follow up on priorities. Maintain and update internal documentation for brand health processes. Add to internal knowledge bases. Identify opportunities where AI can improve brand health workflows, refine AI-generated drafts, and help boost AI performance. Handle complex or high-impact tickets in the Brand Support queue, using judgment for non-standard cases. Participate in monthly Voice of Customer (VOC) reporting and ad hoc brand health assessments.

Monroe Tractor is a leading name in the construction and agricultural equipment sector, boasting over 70 years of dedicated service across the northeastern United States. With 18 locations spanning New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we are committed to delivering exceptional sales and support to over 15,000 valued customers. Since our establishment in 1951, we have witnessed remarkable advancements in technology and equipment, yet our dedication to our customers remains steadfast. As a family-owned business, we prioritize relationships and integrity in every interaction.The Product Support Representative (PSR) plays a pivotal role within our organization, serving as a knowledgeable and experienced contact for customers in the heavy equipment industry. Your primary focus will be on nurturing long-lasting customer relationships while providing comprehensive parts and service support, ensuring Monroe Tractor remains the preferred choice for all equipment needs.

Join BETA Technologies, where we are driven by our passion for aviation and a commitment to sustainability. We are on a mission to transform the landscape of electric aviation, leveraging our collective talent to create a positive impact on the environment and the lives of individuals. Our inclusive and dynamic culture welcomes all talents to contribute to this innovative journey.We are currently looking for a Technical Product Manager to spearhead the strategic advancement and manufacturing of ground support equipment for electric aircraft charging systems at our South Burlington, Vermont location. In this pivotal role, you will manage relationships with external suppliers, oversee PCBA and electronics design projects with contract manufacturers, assess and mitigate technical risks, and guide products from initial concept to large-scale production. The ideal candidate will possess both a strong technical understanding of electrical systems and expertise in program management, ensuring effective coordination of budgets, timelines, quality assurance, and stakeholder collaborations.

Join StemXpert as a Production Support and Warehouse Associate, where you will play a vital role in ensuring the smooth operation of our warehouse processes. This position offers an exciting opportunity for individuals looking to engage in a dynamic environment, supporting production logistics and inventory management.

LaBella Associates is actively looking for skilled Heavy Equipment Operators to join our dynamic Remediation Construction program. This full-time role involves operating various types of heavy machinery and contributing to essential environmental cleanup and restoration projects.Key Responsibilities:Operate an array of heavy equipment including excavators, bulldozers, front-end loaders, and skid steersEngage in excavation, trenching, and grading activitiesResponsible for the removal of underground storage tanksConduct preventative maintenance on both company-owned and rental equipmentAdhere to safety regulations in compliance with OSHA standards and LaBella's safety policiesPerform additional tasks as assigned

ASCO Equipment is seeking dedicated Heavy Equipment Service Technicians to join our team in North Houston, Texas. We offer diverse opportunities in both shop and field environments. While experience in Diesel Engines, Hydraulics, or Advanced Electronics is advantageous, we provide comprehensive on-the-job training for entry-level candidates. Our Service Technicians play a pivotal role in delivering high-quality repair services on heavy equipment, ensuring that we meet our customers' needs in a professional, responsive, and timely manner. Collaborating across departments, Service Technicians are vital to maintaining our commitment to customer satisfaction.

Role overview Perry's Ice Cream is hiring Production Support Associates for its Akron, NY facility in partnership with Parallel Employment Group. This role supports the assembly line on all three shifts and is essential to the ice cream manufacturing process. New hires begin by adding cartons and lids to the line, with the chance to learn new skills and advance within the company. Shifts 1st shift 2nd shift 3rd shift What you will do Add ingredients to the production line to help create high-quality ice cream products. Lift and pour 50-60 lb pails of sauces or 20-30 lb boxes of ingredients every 3-5 minutes, maintaining a clean and safe workspace. Assist production and sanitation teams with various tasks as needed. Compensation $18.69 to $20.76 per hour

This onsite role in Danville, IL centers on supporting the Veterans Affairs (VA) system by keeping medical equipment reliable, safe, and in top working order. As a Biomedical Equipment Technician / Equipment Support Specialist - Level III, the work contributes directly to maintaining high standards of patient care for veterans and their families. Key responsibilities Carry out preventive and corrective maintenance on a wide variety of medical equipment Inspect and test new equipment to verify safety and proper operation Install medical devices and perform electrical safety checks Respond to hazard recalls and complete software repairs when required Ensure the security of medical devices Work with teams on Cerner system integration Requirements Technical experience in biomedical equipment maintenance Strong problem-solving abilities Dedication to supporting patient care through equipment reliability