Remote Customer Service Representative at Tactacam

Company Overview:Tactacam LLC stands at the forefront of outdoor and action camera technology, committed to delivering premium products that elevate outdoor adventures. With a robust community of over 1,000,000 satisfied customers, we relentlessly innovate in technology, design, and functionality. Our dedicated team thrives on creating state-of-the-art products and offers remarkable career advancement opportunities in a vibrant, fast-paced setting.Job Overview:As a Customer Service Representative at Tactacam, you will be instrumental in delivering outstanding support for our extensive range of products and services. Operating remotely, you will utilize your exceptional communication and troubleshooting abilities to resolve technical inquiries and ensure customer satisfaction promptly and efficiently.

Role overview Tactacam seeks a DevOps Engineer to help strengthen development workflows and infrastructure. This position centers on optimizing cloud environments, improving system reliability, and assisting with product deployments. What you will do Simplify development processes to make engineering work smoother Maintain and improve cloud infrastructure as products scale Apply and update continuous integration and delivery methods Track and boost system reliability during ongoing deployments Remote work This role is fully remote.

Company Overview:Tactacam is at the forefront of innovation in outdoor and action camera technology, committed to delivering top-notch products that elevate the outdoor experience. With a customer base exceeding 1,000,000, we continually strive to redefine technology, design, and functionality. Our passionate team is dedicated to creating state-of-the-art products, and we offer exciting career advancement opportunities in a vibrant, fast-paced environment.Job Overview:The Staff Accountant plays a crucial role in ensuring the accuracy of financial data and maintaining transactional integrity. This position is responsible for upholding the general ledger's accuracy through diligent record-keeping and proactive reconciliation of key accounts.Responsibilities:General Ledger: Prepare and record journal entries for month-end closing; conduct elimination entries and provide close and tax support.Reconciliations: Execute daily and monthly bank reconciliations; manage debt roll forwards and interest rate swap entries; perform reconciliations of balance sheet accounts as assigned.Accruals: Maintain and record accruals for warranties, employee benefits, commissions, and interest expenses.Fixed Assets: Oversee Fixed Asset and Software capitalization schedules, including depreciation entries.Revenue Support: Maintain gift card liability schedules, compute Bass Pro revenue shares, and manage marketing website discount reclassifications.Cash Management: Review daily cash balances and conduct internal transfers; monitor interest income.Equity: Assist with equity roll forwards and ensure maintenance of audit-ready workbooks.Ad hoc projects as assigned.

Company Overview:Tactacam is a trailblazer in outdoor and action camera technology, committed to delivering premium products that elevate the outdoor experience. With a thriving community of over 1,000,000 active customers, we relentlessly innovate in technology, design, and functionality. Our passionate team is dedicated to crafting state-of-the-art products, offering exciting career advancement opportunities within a vibrant, fast-paced environment.Job Overview: The Senior Accountant plays a pivotal role as the Close & Compliance Lead, ensuring the accuracy and integrity of financial reporting across our diverse subsidiaries. This position emphasizes ownership and evaluation of high-risk accounts and intricate revenue streams (such as Amazon and Subscription), while guaranteeing adherence to global tax and regulatory standards.Responsibilities:Lead the month-end close process, maintaining the monthly close calendar and ensuring timely task execution.Mentor and supervise the Staff Accountant by reviewing journal entries and balance sheet reconciliations.Oversee sales tax filings and subscription tax calculations; prepare tax data packages for PwC; manage Gross Receipts tax filings.Reconcile Amazon Seller Central settlements and Subscription revenue; record adjusting entries and resolve Amazon ERP tickets.Analyze and reconcile product and subscription revenue accounts, as well as other complex balance sheet accounts as assigned.Conduct complex intercompany reconciliations for multiple subsidiaries with foreign currencies; manage owner distribution accounting.Ensure compliance reporting, including FBAR compliance reporting, state registrations, and license tracking.Provide supporting documentation and schedules for external and internal audits as requested by the Assistant Controller.Identify and implement process enhancements and internal controls/SOPs.Assist in preparing the Financial Reporting Package and conducting month-over-month variance analysis.Participate in ad hoc projects as assigned.

Tactacam is looking for an Entry-Level Security Analyst to help protect digital assets and support the company’s cybersecurity efforts. This fully remote position is designed for those interested in gaining practical experience in information security. Role overview The Security Analyst I will assist with monitoring security systems and responding to potential threats. Daily work involves reviewing security incidents, supporting the maintenance and operation of security tools, and working closely with team members to improve security practices. What you will do Monitor and analyze security incidents Support the use and upkeep of security tools Collaborate with colleagues to strengthen Tactacam’s security posture Requirements Strong attention to detail Interest in technology and cybersecurity Willingness to learn and grow in the field

Company Overview:Tactacam is a pioneering leader in outdoor and action camera technology, dedicated to delivering high-quality products that enhance outdoor adventures. With a customer base exceeding 1,000,000, we are committed to advancing technology, design, and functionality. Our team is passionate about crafting innovative products and offers exciting career growth opportunities in a fast-paced, dynamic environment.Job Overview:Tactacam is on the lookout for a meticulous Product Tester to assist in the research, design, and quality assurance processes for both new and existing products. In this role, you will be instrumental in testing mechanical, electrical, and firmware components and systems, ensuring our products meet the highest performance and reliability standards. You will also evaluate previous designs to contribute to future enhancements.The ideal candidate possesses experience in consumer electronics testing, robust analytical skills, and exceptional attention to detail. A Bachelor’s degree in engineering or a related field is preferred but not mandatory.Key Responsibilities:Conduct thorough product testing throughout all development phases, from proof of concept to production.Create, document, and execute test plans to assess product functionality and performance.Analyze prototypes and finished products for quality, durability, and usability (V&V testing).Critically review existing product designs and provide constructive feedback for improvements.Offer technical support to cross-functional teams as needed.Collaborate closely with engineering, software, and manufacturing teams to ensure product excellence.Document and communicate testing results clearly and effectively to stakeholders.Participate in risk assessments, failure mode analysis (FMEA), and quality assurance activities.Remain informed about industry trends, materials, and testing methodologies to enhance testing processes.

Role overview The Product Owner at Tactacam shapes the direction of both new and existing products aimed at outdoor enthusiasts. This position plays a central role in setting product goals, clarifying priorities, and guiding products from concept through launch. The work involves close collaboration with teams across the company to ensure alignment and progress at every stage. What you will do Define and communicate a clear product vision that supports company objectives Collaborate with engineering, design, and other teams to plan and deliver product features Prioritize features and manage the product backlog to keep development on track Oversee the entire product lifecycle, from initial idea through to release Location This role is based in Billings, MT.

Company Overview:Tactacam stands at the forefront of outdoor and action camera technology, committed to delivering premium products that elevate the outdoor adventure experience. With a thriving community of over 1,000,000 active customers, we continuously redefine the intersections of technology, design, and functionality. Our passionate team is dedicated to crafting innovative products, offering exciting career advancement opportunities in a vibrant and fast-paced setting.Job Overview:Exceptional brand marketing not only cultivates awareness but also establishes a competitive edge. Defend by Tactacam aims to safeguard what matters in areas where Wi-Fi is absent—be it job sites, ranches, farms, marinas, or remote properties. We deliver cellular security solutions to those who need them, embodied by a brand that is bold, human, and unmistakably unique.We are in search of a Brand Director for Defend—a strategic leader who can make Defend truly unforgettable. This position focuses on fostering brand preference rather than mere awareness. You will be responsible for shaping Defend's positioning, narrative, and go-to-market strategy, ensuring that every aspect of our output—from campaigns and product launches to retail storytelling and partnerships—exudes the unmistakable essence of Defend.You will collaborate closely with our Creative Director to transform strategy into compelling storytelling, and work with Product and Customer Experience teams to ensure the brand's promises are fulfilled. Additionally, you will engage with Performance, Retail, and B2B teams to drive brand growth.This is not a passive role. We are seeking someone eager to influence perception, challenge the status quo, and build a brand that yields substantial business impact.

Tactacam designs outdoor and action cameras for hunters and adventurers, serving over a million active customers. The company emphasizes technology, design, and usability, and encourages innovation within a setting where priorities can shift quickly. Internship Focus This Embedded Systems Intern position supports the design and stability of Tactacam’s cellular-connected trail and security cameras. The intern will work closely with the Embedded Engineering Lead (Firmware/Systems) to develop and maintain firmware for rugged, outdoor-rated devices (IP66+ certified). Collaboration extends to both internal engineering and offshore manufacturing teams using a Joint Development Manufacturing (JDM) model. The intern helps ensure firmware quality and design integrity from early development through mass production. Key Responsibilities System Architecture & Integration: Support firmware integration for cellular-connected devices using low-power wireless protocols such as Wi-Fi, BLE, and Cat 1 Bis for remote monitoring. Power Optimization: Validate and help improve battery life for devices intended for long-term field use. New Product Introduction (NPI) Validation: Assist in debugging firmware and validating systems during all NPI phases, including Engineering Validation (EVT), Design Validation (DVT), and Production Validation (PVT). JDM Collaboration: Work with offshore JDM firmware teams on code reviews and help maintain architectural consistency across the firmware stack. Defect Analysis: Perform Root Cause Analysis (RCA) for design defects, implement corrective actions (CAPA), and distinguish between design and manufacturing issues. Regulatory Compliance: Help prepare technical documentation and firmware configurations for certifications including PTCRB, FCC, CE, and RoHS. Documentation: Maintain version-controlled firmware source code and create detailed engineering test reports. Location This internship is based in Billings, MT.

Tactacam creates outdoor and action cameras for a community of over one million users. The company emphasizes new technology, thoughtful design, and features that improve outdoor activities. Employees are encouraged to grow their careers and share new ideas. Role overview This fully remote Senior Recruiter position focuses on leading talent acquisition for several departments, including operations, HR, sales, marketing, and finance. The role suits someone who brings energy and drive to recruiting and who has a proven history of identifying and attracting talented candidates for a range of positions. What you will do Lead recruitment for multiple teams across the company Source, engage, and attract top talent for diverse roles Work closely with hiring managers to understand team needs Requirements Significant experience in recruiting for a variety of functions Demonstrated success in finding and securing strong candidates Comfort working remotely and collaborating with distributed teams

Join our dynamic team as a Remote Online Customer Service Representative at ADF Medical Services Inc., where we prioritize the well-being of our patients and clients through exceptional digital support. If you are a proactive communicator with a knack for online engagement and a commitment to providing outstanding service, we want you on our team!Key Responsibilities:Respond promptly to patient and client inquiries via email, chat, and other online support channels.Deliver accurate information regarding our services, scheduling, billing, and general support inquiries.Address customer concerns and complaints with empathy and professionalism.Accurately document all interactions within our CRM and support systems.Conduct follow-ups with patients and clients to ensure complete resolution and satisfaction.Escalate complex or sensitive issues to the appropriate department in a timely manner.Uphold patient confidentiality in alignment with HIPAA regulations.Aim to meet and exceed customer satisfaction targets and service quality standards.

ADF Medical Services, Inc. is looking for a Customer Service Representative to join the team in a fully remote capacity, based in Omaha, Nebraska. This position involves direct interaction with clients, providing answers to their questions and resolving any concerns that may arise. Role overview As a Customer Service Representative, the main responsibility is to support customers by delivering clear information and helpful solutions. The role requires a professional and caring approach in every interaction, ensuring each client feels heard and respected. What you will do Respond to client inquiries through various channels Address and resolve customer concerns promptly Represent ADF Medical Services, Inc. with professionalism in all communications Remote work This is a fully remote position. Work from home while helping customers access the support and information they need.

About ABC Legal Services:ABC Legal Services stands as the national frontrunner in the service of process, boasting a dedicated team of over 1,000 professionals across various locations including Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, and Washington D.C. Our headquarters in Seattle has been the hub of our operations for over 30 years. We continuously innovate our technology and business processes to maintain a competitive edge, focusing on expanding our technological capabilities, acquiring less efficient competitors, and exploring new market segments through a comprehensive inbound marketing and sales strategy.Job Overview:The Remote Customer Service Representative is crucial in addressing customer inquiries and resolving issues, ensuring an exceptional customer experience. This role involves correcting errors, coordinating with process servers, expediting orders, and providing timely updates. The representative collaborates with various teams to ensure all order-related tasks are completed. This position demands diplomacy, quick thinking, and the ability to manage multiple priorities with composure. Must be located in South Carolina.Key Responsibilities:Respond to customer support tickets, addressing existing order inquiries and resolving issues.Handle high-volume phone calls, assisting customers with their existing orders and guiding new customers in placing orders online.Manage email correspondence, addressing customer questions, internal department inquiries related to orders or payments, and queries from process servers.Document issues in Confluence for tracking and resolution.Occasionally visit court dockets for case filing information and to retrieve filed documents.Perform other related duties as assigned.

About ABC Legal Services: ABC Legal Services stands as the premier national leader in service of process, boasting a dynamic team of over 1,000 professionals. With offices situated in major cities such as Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, and Washington D.C., our headquarters in Seattle drives our innovative efforts. For more than 30 years, we have excelled in this unique industry, continually advancing our technology and business strategies to stay ahead of our competitors. Our mission is to enhance our technological edge, integrate less efficient competitors, and explore new market segments through a cohesive inbound marketing and sales strategy. Job Overview: As a Customer Service Representative, you will be the first line of support for our customers, addressing inquiries and resolving issues to ensure an exemplary customer experience. Your responsibilities will include correcting errors, coordinating with process servers, expediting order processing, and providing timely updates to our clients. This role requires strong problem-solving skills, the ability to manage multiple priorities, and a calm demeanor in a fast-paced environment. Please note that this position is remote but must be located in Puerto Rico. Key Responsibilities: Handle customer support tickets, addressing questions and resolving issues related to existing orders. Manage a high volume of phone calls to assist customers with current orders and guide new customers on placing orders online. Respond to customer emails, addressing queries and concerns regarding orders and payments. Document issues and solutions in Confluence for future reference. Occasionally visit court dockets for case filing information and retrieve filed papers as needed. Perform additional job-related duties as assigned.

About ABC Legal Services: ABC Legal Services stands as the premier national provider in service of process. With a dynamic team of over 1,000 professionals and a network of offices spanning from Los Angeles to Washington DC, we have been at the forefront of our industry for more than 30 years. Our headquarters in Seattle is the hub from which we continue to innovate and enhance our technology and operational processes. Our strategic focus is on advancing our technological edge, integrating less efficient competitors, and exploring new market segments through a cohesive inbound marketing and sales strategy. Job Overview: As a Customer Support Specialist, you will be the frontline representative for our clients, addressing their inquiries and resolving issues to deliver an exceptional customer experience. This role involves correcting errors, coordinating with process servers, expediting orders, and providing timely updates. You will collaborate with various teams to ensure all tasks associated with customer orders are completed efficiently. This position demands strong interpersonal skills, the ability to maintain composure under pressure, and a knack for multitasking. Note: This position is fully remote but candidates must reside in Florida. Key Responsibilities: Handle customer support tickets, answering inquiries and resolving issues related to existing orders. Manage a high volume of phone calls assisting customers with their orders and guiding new clients on placing online orders. Respond to emails addressing customer queries and concerns, as well as internal inquiries regarding orders or payments. Document issues and resolutions in Confluence. Access court dockets for information on case filings and occasionally retrieve filed documents. Perform additional job-related tasks as assigned.

About ABC Legal Services: ABC Legal Services stands as the foremost leader in the service of process nationwide. With a dedicated team of over 1,000 professionals and expanding operations across cities like Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, and Washington DC, our headquarters is in Seattle. For over 30 years, we have thrived in this unique industry, continually advancing our technological capabilities and business processes to stay ahead of our competitors. Our mission is to enhance our technological advantage, integrate less efficient competitors, and explore new market segments through a cohesive inbound marketing and sales strategy. Job Overview: The Customer Service Representative is crucial in ensuring exceptional customer experiences by addressing inquiries and resolving issues effectively. This role involves correcting errors, coordinating with process servers, tracking orders, and providing timely updates. The representative collaborates with various teams to guarantee the completion of all necessary order-related tasks. Candidates must demonstrate diplomacy, quick thinking, and the ability to manage multiple priorities in a fast-paced environment. This position is fully remote but applicants must reside in North Carolina. Key Responsibilities: Address customer support tickets, answering questions and resolving issues regarding existing orders. Handle high-volume phone calls to assist current customers and guide new customers in placing orders online. Respond to emails, managing inquiries and concerns from customers and internal departments regarding orders or payments. Document issues and resolutions in Confluence. Access court dockets for information on case filings and occasionally retrieve filed documents. Perform additional job-related duties as required.

About the Role ADF Medical Services Inc. is hiring a Part-Time Online Customer Service Representative to support patients and clients through digital channels. This remote position is based in Nashville, Tennessee. The role centers on delivering helpful, accurate service and maintaining high standards of patient care and confidentiality. Main Responsibilities Respond to patient and client questions using email and chat platforms. Share clear, accurate information about services, scheduling, billing, and general support. Handle concerns and complaints with empathy and professionalism. Record all communications in the CRM and support systems with attention to detail. Follow up to ensure issues are fully resolved and clients are satisfied. Refer complex or sensitive matters to the right department promptly. Protect patient confidentiality and comply with HIPAA regulations at all times. Meet or exceed established customer satisfaction and service quality goals.

Join Our Team as a Remote Customer Service Representative!At ADF Medical Services Inc., we are committed to providing exceptional support to our patients and clients. We are looking for a passionate and professional Remote Customer Service Representative to deliver outstanding service from the comfort of your home. If you excel in communication and have a strong desire to assist others, we want you to be part of our dedicated team.Role Overview: As a Remote Customer Service Representative, you will be an integral part of our Customer Support & Patient Services department. Location: Fully Remote Type: Full-Time / Part-TimeKey Responsibilities:Respond to patient and client inquiries via phone, email, and chat.Provide accurate information regarding services, appointments, billing, and general support.Address customer concerns with empathy and professionalism, ensuring resolution.Document all interactions accurately in our CRM and support systems.Follow up with patients and clients to confirm satisfaction and resolution.Escalate complex issues to the appropriate department as needed.Adhere to patient confidentiality standards in compliance with HIPAA guidelines.Achieve and surpass customer satisfaction targets and service quality benchmarks.What We Offer:Competitive compensation.Health, dental & vision benefits for full-time employees.Paid time off and holidays.Flexible scheduling options.A supportive and collaborative remote team environment.Opportunities for career growth and advancement within ADF Medical Services.

Tactacam creates outdoor and action camera technology for a large and active customer base. The team is dedicated to building premium products that elevate outdoor experiences, blending thoughtful design with advanced features. Employees contribute to new technology projects and have opportunities to grow within a collaborative team setting. Role overview The E-Commerce Product Manager focuses on optimizing the digital customer journey across Tactacam’s e-commerce platform. This position connects product, engineering, marketing, and merchandising teams to drive revenue growth, improve conversion rates, and boost customer satisfaction. The role shapes the product roadmap, guides agile initiatives, and delivers scalable solutions for web and mobile users. What you will do Manage and execute the e-commerce product roadmap to meet business and revenue goals Lead agile product management processes, including sprint planning, backlog grooming, and retrospectives Prioritize features using data analysis, customer feedback, and stakeholder input Collaborate with engineering, UX, marketing, and merchandising teams to deliver effective digital experiences Increase conversion rates throughout the customer journey, from homepage to checkout Design and run A/B and multivariate tests to improve site performance Analyze customer behavior using tools like Google Analytics (GA4), Looker, or Amplitude Identify and address opportunities to enhance site speed, usability, personalization, and mobile experience Document product requirements, user stories, and acceptance criteria Monitor KPIs such as conversion rate, revenue per visit, average order value, and customer retention Stay informed about industry trends, competitor strategies, and new e-commerce technologies Location This position is fully remote.

Join our dynamic team at destinationknot as a Remote Customer Service Representative specializing in travel! In this role, you will provide exceptional support to our valued customers, assisting them with their travel inquiries, booking processes, and ensuring a seamless experience.We are looking for enthusiastic individuals who are passionate about travel and customer service. If you thrive in a fast-paced environment and enjoy helping others, this position is for you!