2026 Campus Client Service Associate

GuidepointShanghai Shi, China

On-site Full-time

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Experience Level

Entry Level

Qualifications

To excel in this role, you should possess strong research and analytical skills, excellent communication abilities, and the drive to succeed in a fast-paced environment. A Bachelor's degree is preferred, alongside a keen interest in business and market research.

About the job

OVERVIEW:

Guidepoint is a premier research enablement platform that enhances understanding and empowers our clients' decision-making processes. Leveraging cutting-edge technology, real-time data, and hard-to-source expertise, we assist our clients in transforming insights into actionable strategies.

Supported by a vast network of nearly 1.5 million experts and a dedicated team of 1,300 employees globally, we provide essential research and on-demand intelligence for leading organizations. At Guidepoint, we help companies and investors navigate the overwhelming amount of information available today, making it both practical and impactful.

Become an integral part of Guidepoint’s success.

As a Client Service Associate, you will delve into your clients' unique business challenges and identify the experts capable of providing insightful answers. You will be responsible for recruiting new experts into our extensive network of Guidepoint Advisors, determining the best matches for client consultations. This role often serves as a stepping stone for recent graduates, offering a unique opportunity to apply core business skills in a real-world setting while gaining exposure to a diverse range of industries and disciplines.

Who We Are:

A collaborative and team-oriented workplace
Driven professionals who pursue excellence
Mentorship programs designed to enhance your project management and customer service skills, ensuring outstanding client results
Proactive leadership that fosters career development and opportunities for advancement within Guidepoint
We are committed to your career growth: Explore our Client Service Career Trajectory.

What You Will Own:

Collaborate with Project Managers to devise strategies that meet client project requests
Leverage LinkedIn, press releases, case studies, and online resources to identify top experts who can address strategic or investment inquiries
Source promising leads and invite them to join our network for client consultations
Evaluate experts for their suitability for specific client projects and create professional profiles to present to clients

About Guidepoint

Guidepoint stands at the forefront of research enablement, combining technology with human expertise to offer comprehensive insights that empower decision-makers across various industries. Our commitment to innovation and excellence positions us as a trusted partner for organizations seeking to harness the power of information.

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