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24/7 Data Centre Technician

NEXTDCArtarmonNew
On-site Full-time

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Experience Level

Entry Level

Qualifications

Exceptional customer service and communication skills, along with a positive 'can do' attitude. Basic understanding of data centres, data cabling, and cable management (preferred). A genuine interest in telecommunications and technical operations. A strong inclination towards problem-solving and troubleshooting. TAFE Certificate in Telecommunications (preferred). Trade Certifications (Electrician/HVAC Technician) (preferred). Australian Citizenship is required (for security clearance).

About the job

NEXTDC is seeking a dedicated individual to join our Facilities team as a Data Centre Technician, operating on a 24/7 schedule. This entry-level position offers comprehensive on-the-job training in various aspects of data center facility management and critical infrastructure, including Cooling, Electrical Systems, Cabling Infrastructure, Building Monitoring, and Fire Safety Systems.

Based in Artarmon, the primary objective of this role is to assist the Facility Management team with the daily operations of our data centre, ensuring high-quality technical maintenance and exceptional customer service.

  • The successful candidate must be able to work a rotating shift roster of 4 – 5 – 5, with day shifts from 7 AM to 7 PM and night shifts from 7 PM to 7 AM.

Key Responsibilities include:

  • Delivering cabling requirements, both electrical and data, to client racks and designated areas.
  • Responding to Remote Hands service requests.
  • Supporting vendor management for the maintenance of all core electrical and mechanical systems.
  • Identifying and resolving facility issues promptly.
  • Monitoring building management and monitoring systems around the clock, escalating issues internally or to vendors as needed.
  • Ensuring compliance with NEXTDC facility rules by visitors and contractors.
  • Performing manual handling tasks as necessary.

This position focuses less on IT and more on hands-on facility management, involving practical tasks and operational responsibilities.

Occasional travel between sites may be required during shifts.

About NEXTDC

NEXTDC is at the forefront of building Australia's and Asia's high-tech future. We design, construct, and operate state-of-the-art, environmentally efficient data centres tailored to meet the needs of local and global hyperscale customers. As an exciting ASX 100-listed technology company, we have been operational for 15 years and currently manage 17 data centres across 7 major Australian cities, with plans for international expansion to enhance our customer's digital infrastructure. At NEXTDC, we believe that our success is driven by the talent of our people, and we foster a culture of continuous learning and development. Our collaborative and innovative culture reflects our passion for excellence and our commitment to becoming the leading customer-centric data centre services provider. Where Cloud lives and AI thrives.

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