A-1 Garage Door Service logo

Academy Training Manager

A-1 Garage Door ServicePhoenix Headquarters
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Manager

Qualifications

Key Responsibilities:Lead and Develop Trainers:Guide, coach, and nurture a team of 4-5 technical trainers. Observe training sessions and provide immediate coaching and feedback. Establish clear performance expectations and conduct direct performance discussions. Ensure adherence to consistent delivery standards across the training team. Manage Academy Operations:Oversee daily Academy activities, including cohort scheduling and trainer assignments. Maintain a strong leadership presence within the Academy. Ensure smooth, professional, and timely training sessions. Adapt training execution based on evolving field requirements. Uphold Training Standards:Ensure curriculum aligns with current systems, products, and procedures. Drive consistency in training delivery across all cohorts. Continuously enhance programming based on field leader feedback. Maintain quality, safety, operational, sales, and customer experience standards. Support Student Performance:Track student progress and engagement throughout the training program. Engage in readiness discussions as required. Assist in graduation and field-readiness assessments. Ensure technicians are poised to represent the A-1 brand from day one.

About the job

As the Academy Training Manager at A-1 Garage Door Service, you will spearhead the A-1 Academy, driving the development of 40-60 new technicians each month through a comprehensive three-and-a-half-week training initiative. This pivotal role ensures the Academy maintains consistency, professionalism, and high standards, equipping technicians with the essential skills needed for success in the field.

You will lead a dedicated team of 4-5 technical trainers, managing the daily operations of the Academy while focusing on performance metrics such as trainer execution, technician readiness, and overall outcomes including retention, productivity, quality, and field leader satisfaction.

About A-1 Garage Door Service

A-1 Garage Door Service is a leading provider in garage door solutions, committed to delivering exceptional service and quality products. Our Academy is dedicated to training the next generation of skilled technicians, ensuring they meet industry standards and exceed customer expectations.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.