Qualifications
Scope of WorkAs a results-driven Account Manager, you will spearhead revenue expansion within RecordPoint’s existing customer base. By collaborating closely with the Customer Experience (CX) team, you will identify, qualify, and secure cross-sell and upsell opportunities by engaging new stakeholders, uncovering unmet needs, and positioning our Data Trust Platform as a strategic solution for compliance, security, and data governance. This role emphasizes net revenue expansion rather than renewals, requiring a strong commercial acumen, disciplined pipeline management, and the capability to navigate complex enterprise environments. Your ResponsibilitiesDrive Revenue GrowthLead and close cross-sell and upsell opportunities across enterprise and mid-market accounts in North America. Develop and maintain a qualified expansion pipeline to consistently meet sales quotas. Manage the complete sales cycle from initial discovery through negotiation to closing deals. Opportunity Identification & CreationCollaborate with CX to identify buying signals, whitespace, and risk indicators within existing accounts. Implement targeted account-based marketing strategies to engage new stakeholders and reveal expansion pathways. Work alongside Marketing to develop campaigns focused on expansion opportunities. Engage & Influence Decision MakersBuild relationships across various departments and levels within the organization.
About the job
RecordPoint is a pioneering provider of data and information lifecycle management solutions, specifically tailored to empower highly-regulated organizations with a competitive advantage through enhanced data security, management, and compliance. We distinguish ourselves in the market with our innovative technology and a commitment to an innovation-first approach.
Our esteemed clientele includes prestigious brands and government entities such as the City of New York, Westpac, NAB, APRA, Security Benefit, Cupertino Electric, ASIC, Transport for NSW, Ausgrid, PG&E, and Delaware Life.
At RecordPoint, we pride ourselves not only on our services but also on our exceptional team. Composed of over 100 tech-savvy professionals, we cultivate a supportive, collaborative, and transparent atmosphere, all working together towards our unified objective of continuous improvement.
Our employee benefits are extensive and include flexible work arrangements, generous parental leave, four weeks of annual leave, and Employee Share Options. However, the most significant advantage is undoubtedly the remarkable team you will join.
About RecordPoint
RecordPoint is at the forefront of data and information lifecycle management, providing cutting-edge SaaS solutions to help regulated organizations enhance their data security and compliance. Our innovative approach and commitment to excellence set us apart in the industry, making us a trusted partner for top-tier brands and government agencies.
