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Advisory Solution Consultant - Higher Education

ServiceNowChicago
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Qualifications for Success:Proven experience in integrating AI into workflows, decision-making, or problem-solving, including the use of AI-powered tools and automation.7+ years of pre-sales solution consulting or sales engineering experience. Strong proficiency with the ServiceNow platform or technical expertise in cloud software solutions. Experience in Higher Education Solution Software sales. Collaborative experience working with product management, marketing, partners, and professional services. Effective territory management skills, including pipeline building and collaboration with Sales counterparts to ensure execution excellence. Willingness to travel as necessary.

About the job

Join our dynamic Higher Education Solution Consulting team at ServiceNow, where your contributions will play a pivotal role in shaping our success. In this position, you will support the sales of our Employee Experience, Customer Workflow, and ITX solutions, driving revenue and collaborating closely with Sales, Product Management, and executive leadership. As a hands-on technical consultant, you will excel in delivering solutions and effectively positioning our products throughout the sales process.

Key Responsibilities:

  • Serve as a technical and domain expert within the client-facing sales team, supporting product sales.
  • Facilitate discovery workshops to identify customer challenges and deliver product demonstrations that align our solutions with their needs.
  • Address technical inquiries and product feature questions from customers, channel partners, and ServiceNow colleagues.
  • Provide valuable feedback to product management regarding enhancements that can meet customer needs and add value.
  • Collaborate with fellow Solution Consultants to share best practices and reusable assets, enhancing team quality and efficiency.
  • Maintain up-to-date knowledge on competitive analysis and market differentiation.
  • Support marketing initiatives, including executive briefings, conferences, user groups, and trade shows.

About ServiceNow

At ServiceNow, we are committed to making the world work for everyone through our innovative technology and the passionate individuals who drive our success. We thrive on rapid innovation because our customers and communities depend on us. Joining ServiceNow means becoming part of a dedicated team of change-makers, where curiosity and creativity are valued. We believe that your best work is achieved when you can truly be yourself and share your unique strengths, and we strive to create an environment that supports that. Together, we dream big and empower one another to realize both individual and collective aspirations. With a customer base of over 7,700, including approximately 85% of the Fortune 500®, we are proud to be recognized as one of FORTUNE's 100 Best Companies to Work For® and one of the World's Most Admired Companies™. Discover more about our culture on the Life at Now blog and our YouTube channel.

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