About the job
Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing)
Location: Remote (Global)
Engagement: Ongoing | Weekly Workshops + Advisory
Company: MaxAccelerate Technology Group / Kompetenza Innovation
Overview
We are at the forefront of revolutionizing the Salesforce landscape with our cutting-edge AI-powered practices. Our mission is straightforward: transition organizations from conventional CRM frameworks to AI-centric operational models, driven by Agentforce, automation, and intelligent workflows.
To bolster this initiative, we are seeking a highly skilled Agentforce Trainer / Salesforce AI Consultant to collaborate closely with our dedicated team of Salesforce developers, architects, and product leaders.
This role transcends traditional consulting; it involves shaping the mindset, design, and delivery of AI-driven Salesforce solutions across our global team.
The Role
As a hands-on expert and trainer, you will facilitate structured workshops and offer practical guidance to empower our teams to:
- Design and construct Agentforce-driven AI agents
- Convert business needs into AI-powered use cases
- Execute comprehensive intelligent workflows within Salesforce
- Transition from traditional development approaches to AI-first solution architecture
You will be instrumental in enhancing our entire Salesforce capabilities.
Key Responsibilities
- Conduct monthly interactive workshops for Salesforce developers and architects
- Educate teams on Agentforce architecture, functionalities, and best practices
- Assist in the design and implementation of real-world AI use cases, including:
- AI Sales Development Representative (SDR) agents
- Customer Service / Support agents
- Onboarding and operational agents
- Guide teams on prompt design, orchestration, and agent workflows
- Provide consultative support for scaling AI solutions across enterprise environments
- Assess and enhance current implementations and use cases
- Contribute to defining internal frameworks, accelerators, and best practices
Required Experience
- Proven background in working with Agentforce (Salesforce AI Agents)
- Demonstrated expertise in building multiple AI agents from start to finish
- Strong foundation as a Salesforce Consultant / Architect
- Practical experience in delivering AI use cases, including:
- Sales automation / SDR agents
- Customer service automation
