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AI Agent Engineering Intern

SendbirdSeoul, South Korea
Hybrid Internship

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Experience Level

Entry Level

About the job

At Sendbird, we merge omnichannel AI with world-class, validated communication APIs to empower businesses in creating AI agents that enable meaningful customer connections at scale.

Sendbird offers solutions with enterprise-level stability, security, and compliance. Over 4,000 leading global apps, including DoorDash, Match Group, Noom, and Yahoo Sports, trust Sendbird, facilitating over 7 billion conversations monthly through our platform.

To date, we have raised a total of $220 million in funding from top-tier Silicon Valley investors, including ICONIQ, SoftBank, Tiger Global, and Y Combinator, and we are the first global unicorn company in Korea with a valuation exceeding 1 trillion won. Our headquarters in San Mateo, California, along with R&D centers and offices in Seoul, APAC, New York, London, Singapore, India, and Canada, reflect our global reach.

Internship Opportunity: AI Agent Engineer
The AI Agent Engineering Intern will collaborate with engineering and product teams to build, integrate, and deploy intelligent agents. Throughout the internship, which lasts between 8 to 12 weeks, you will gain hands-on experience from prototyping to production using the latest web frameworks, LLM APIs, and tooling pipelines.

Key Responsibilities:

  • Agent Prototyping and Development
    • Develop micro-APIs for tasks such as hallucination detection and conversation resolution through prompt engineering.
    • Test and validate the accuracy of AI agents using internal datasets and tools.
    • Integrate backend APIs that support retrieval-augmented generation (RAG), knowledge bases, and custom toolchains.
  • Prompt Engineering and Tooling
    • Create, test, and fine-tune prompts for various use cases.
    • Establish CI/CD pipelines for prompt versions and agent deployment.
  • Integration and Deployment
    • Embed agents into web, chat, and API-centric environments.
    • Implement observability features like logging and dashboards to monitor real-time performance metrics.
  • Collaboration and Documentation
    • Facilitate close collaboration among team members, including senior engineers, product managers, and UX designers.

Ideal Candidate:

  • Proficient in Python with experience in writing clean and maintainable code.
  • Hands-on experience in backend development using server-side frameworks like Django, FastAPI, or Express.
  • Excellent communication skills and experience in collaborative environments, especially in agile teams.

Preferred Qualifications:

  • Experience with prompt engineering frameworks (e.g., LangChain).
  • Understanding of cloud platforms (AWS Lambda, Vercel, GCP Cloud Functions).
  • Experience in AI product-related UX design or product management.
  • Familiarity with Django or similar Python web frameworks.

What You Will Gain:

  • Deep insights into cutting-edge agent-based AI development and system deployment.
  • Cross-functional collaboration with engineering, product, and design experts.
  • Mentoring from senior AI engineers, with opportunities for full-time transition.
  • Experience with real customer use cases, performance tuning, and production-grade tool utilization.

Flexible Work Policy
Sendbird supports flexible working schedules. Given the importance of collaboration and teamwork, all team members work together in the office at least three days a week. Some roles may require more frequent office attendance, so please discuss specific requirements with your manager.

About Sendbird

Sendbird integrates omnichannel AI with validated communication APIs to empower businesses to create AI agents for meaningful customer engagement at scale. Backed by top-tier investors and a strong global presence, we are a leader in communication solutions.

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