AI Conversation Designer for Customer Support

Join Pinterest as a Senior Staff GenAI Content & Conversational Designer focused on Monetization. In this role, you will be a key contributor to shaping user experiences that drive engagement and revenue through innovative AI-driven content strategies.Your responsibilities will include collaborating with cross-functional teams to design, implement, and optimize conversational interfaces and content strategies that resonate with our audience. You will play a crucial role in enhancing the monetization aspects of our platforms while ensuring a seamless user experience.

About UsAt Conversion, we're revolutionizing marketing automation with our AI-native platform designed specifically for modern software companies. The landscape of marketing today is fragmented by outdated tools and disconnected workflows. We're here to change that.Our solution empowers growth teams to seamlessly manage their go-to-market strategies from acquisition to retention, all within a single, fast, and personalized interface powered by AI.With over $28 million raised from leading investors like Abstract Ventures, True Ventures, and HOF Capital, we are rapidly scaling with a current ARR of over $5 million and supporting more than 4,000 customers.Join our dynamic team of high achievers in San Francisco. If you're passionate about crafting innovative, product-led marketing solutions and want to collaborate with world-class teammates, we can't wait to meet you!Over $28M in funding$0 to $6M ARR in less than 12 months, serving over 4,000 customersElite team with backgrounds from Airbnb, Palantir, Pinterest, IMC Trading, Shopify, LinkedIn, Microsoft, and moreAbout the RoleHi! I'm James, co-founder and CTO of Conversion. I want to share what we envision for our ideal candidate to join our engineering team.The challenge we face at Conversion is significant. The absence of new entrants in the marketing automation space for decades speaks to the complexity of building such platforms. Our system must reliably manage gigabytes of data syncs per customer, orchestrate intricate workflows for mission-critical processes, and handle revenue-generating form submissions while delivering high-quality emails to millions of recipients.We're seeking a backend software engineer who is:Product-focused: We value engineers who can take ownership of features, design, and implement them from start to finish. The best product managers often come from engineering backgrounds, as they can effectively assess both the benefits and costs of new features.

Join Our Team as an Executive AssistantAt Conversion, we're on a mission to revolutionize marketing automation for modern software companies. Our AI-native platform streamlines the chaotic world of marketing, ensuring that growth teams can effectively manage their entire go-to-market strategy from a single, efficient interface. With over $28 million in funding and a rapidly growing customer base of more than 4,000 clients, our team in San Francisco is eager to welcome a dynamic Executive Assistant who can thrive in our collaborative and fast-paced environment.As our first Executive Assistant, you will play a pivotal role in shaping our future. You will be responsible for managing the founders' calendars, coordinating meetings, and facilitating communication to maximize productivity. Your contributions will extend to building recruiting pipelines, organizing team events, and scouting locations for our next office space. If you are passionate about helping teams succeed and enjoy tackling diverse challenges, we want to hear from you!

Join Pinterest as a Senior Content Designer in our Growth team, where you will be at the forefront of crafting engaging content that drives user acquisition and retention. In this role, you will collaborate with cross-functional teams to develop innovative content strategies that enhance user experience and support our growth objectives.

Join Twitch, a leading platform for live streaming and gaming, as a UX Designer specializing in monetization. In this pivotal role, you will design user-centric experiences that enhance our monetization strategies, ensuring users have a seamless and engaging experience. Collaborate with cross-functional teams to develop innovative solutions that drive revenue while maintaining user satisfaction.

As a Product Designer on our Growth team, you will play a pivotal role in helping users realize the full potential of Descript, facilitating their early success with our innovative tools. Your expertise in utilizing data will drive the design process, enabling you to create and refine user experiences that seamlessly integrate user needs with tangible business outcomes. We seek designers who thrive in ambiguous situations and excel in collaborative environments. Join us in shaping the future of creative tools!

P-1285 About This Role Join Databricks as a Staff Software Engineer specializing in GenAI inference, where you will spearhead the architecture, development, and optimization of the inference engine that powers the Databricks Foundation Model API. Your role will be crucial in bridging cutting-edge research with real-world production requirements, ensuring exceptional throughput, minimal latency, and scalable solutions. You will work across the entire GenAI inference stack, including kernels, runtimes, orchestration, memory management, and integration with various frameworks and orchestration systems. What You Will Do Take full ownership of the architecture, design, and implementation of the inference engine, collaborating on a model-serving stack optimized for large-scale LLM inference. Work closely with researchers to integrate new model architectures or features, such as sparsity, activation compression, and mixture-of-experts into the engine. Lead comprehensive optimization efforts focused on latency, throughput, memory efficiency, and hardware utilization across GPUs and other accelerators. Establish and uphold standards for building and maintaining instrumentation, profiling, and tracing tools to identify performance bottlenecks and drive optimizations. Design scalable solutions for routing, batching, scheduling, memory management, and dynamic loading tailored to inference workloads. Guarantee reliability, reproducibility, and fault tolerance in inference pipelines, including capabilities for A/B testing, rollbacks, and model versioning. Collaborate cross-functionally to integrate with federated and distributed inference infrastructure, ensuring effective orchestration across nodes, load balancing, and minimizing communication overhead. Foster collaboration with cross-functional teams, including platform engineers, cloud infrastructure, and security/compliance professionals. Represent the team externally through benchmarks, whitepapers, and contributions to open-source projects. What We Look For A BS/MS/PhD in Computer Science or a related discipline. A solid software engineering background with 6+ years of experience in performance-critical systems. A proven ability to own complex system components and influence architectural decisions from conception to execution. A deep understanding of ML inference internals, including attention mechanisms, MLPs, recurrent modules, quantization, and sparse operations. Hands-on experience with CUDA, GPU programming, and essential libraries (cuBLAS, cuDNN, NCCL, etc.). A strong foundation in distributed systems design, including RPC frameworks, queuing, RPC batching, sharding, and memory partitioning. Demonstrated proficiency in diagnosing and resolving performance bottlenecks across multiple layers (kernel, memory, networking, scheduler).

P-1285 About This Role Join our dynamic team at Databricks as a Staff Software Engineer specializing in GenAI Performance and Kernel. In this pivotal role, you will take charge of designing, implementing, and optimizing high-performance GPU kernels that drive our GenAI inference stack. Your expertise will lead the development of finely-tuned, low-level compute paths, balancing hardware efficiency with versatility, while mentoring fellow engineers in the intricacies of kernel-level performance engineering. Collaborating closely with machine learning researchers, systems engineers, and product teams, you will elevate the forefront of inference performance at scale. What You Will Do Lead the design, implementation, benchmarking, and maintenance of essential compute kernels (such as attention, MLP, softmax, layernorm, memory management) tailored for diverse hardware backends (GPU, accelerators). Steer the performance roadmap for kernel-level enhancements, focusing on areas like vectorization, tensorization, tiling, fusion, mixed precision, sparsity, quantization, memory reuse, scheduling, and auto-tuning. Integrate kernel optimizations seamlessly with higher-level machine learning systems. Develop and uphold profiling, instrumentation, and verification tools to identify correctness, performance regressions, numerical discrepancies, and hardware utilization inefficiencies. Conduct performance investigations and root-cause analyses to address inference bottlenecks, such as memory bandwidth, cache contention, kernel launch overhead, and tensor fragmentation. Create coding patterns, abstractions, and frameworks to modularize kernels for reuse, cross-backend compatibility, and maintainability. Influence architectural decisions to enhance kernel efficiency (including memory layout, dataflow scheduling, and kernel fusion boundaries). Guide and mentor fellow engineers focused on lower-level performance, conducting code reviews and establishing best practices. Collaborate with infrastructure, tooling, and machine learning teams to implement kernel-level optimizations in production and assess their impacts.

Join Cloudflare as a Senior Director of Pricing and Monetization, where you will play a pivotal role in shaping our pricing strategies and driving revenue growth. In this hybrid position, you will lead a dynamic team focused on optimizing pricing structures and identifying new monetization opportunities to enhance our market position.Your expertise will help us to develop innovative pricing models that resonate with our customers and align with our business objectives. Collaborate with cross-functional teams to analyze market trends, customer feedback, and competitive pricing strategies to inform our decisions.

Join Our Team as a Founding Product Designer!At Conversion, we are revolutionizing the marketing landscape with our AI-native marketing automation platform tailored for modern software companies. Traditional marketing tools are outdated, creating disjointed workflows and misaligned messaging. We are here to change that.Our platform empowers growth teams to seamlessly manage their entire go-to-market strategy in one integrated environment. From acquisition to activation and retention, we deliver a fast, personalized experience driven by cutting-edge AI.Backed by over $28 million from leading investors such as Abstract Ventures, True Ventures, and HOF Capital, we have achieved remarkable growth, reaching $5M+ in ARR and serving over 4000 customers.Based in San Francisco, we are a compact, high-performance team passionate about pioneering innovative, product-driven marketing solutions. If you are eager to contribute your creativity and expertise alongside a talented team, we want to hear from you!

Join LeadBank as a Content Designer and play a pivotal role in shaping our in-product communication and platform-wide messaging. Collaborate with designers, product managers, and engineers to create language that simplifies financial processes, clarifies user intent, and fosters trust.This position merges UX writing with content strategy, as you will establish our product's voice while ensuring it aligns with our overall brand across various channels. Your contributions will include developing naming conventions, voice and tone guidelines, and scalable content documentation.Ideal candidates view writing as a design element, adept at navigating ambiguity, simplifying complex workflows, and ensuring precision in every user interaction. You should have a proven history of integrating effective marketing strategies with in-product content, alongside a firm understanding of financial and banking concepts.

As a Senior Content Designer at Mindlance, you will be responsible for crafting engaging and effective content strategies that elevate user experience. You will collaborate with cross-functional teams to create compelling narratives and design user-centric solutions. Your expertise in content design will help shape the way users interact with our products.We are looking for someone who is passionate about creating meaningful content and has a strong understanding of design principles. If you thrive in a fast-paced environment and are eager to innovate, we would love to hear from you!

Role Overview Postman is hiring a Senior Software Engineer focused on Monetization for the San Francisco office. This role centers on designing and building new features that support and expand Postman’s monetization efforts. The work directly impacts how users experience and interact with the platform’s paid offerings. What You Will Do Architect and develop features that support revenue growth and user satisfaction Work closely with teams across engineering, product, and design to deliver scalable solutions Ensure that new monetization features maintain high standards for performance and reliability Location San Francisco, California, United States

About Our TeamAt OpenAI, we are driven by our mission to ensure that general-purpose artificial intelligence serves the best interests of humanity. The ChatGPT team is at the forefront of this endeavor, blending research, engineering, product development, and design to bring groundbreaking AI technology to users worldwide. Our diverse audience relies on ChatGPT in their daily lives, and we are committed to learning from our deployments while promoting responsible and safe AI usage.Design is pivotal in achieving our objectives. To fulfill our mission, we strive to make our technology both intuitive and accessible. We are looking for a talented Content Designer who can create user-friendly, aesthetically pleasing products that challenge the boundaries of innovation. As an early member of our team, you will significantly influence our product direction and design ethos.Role OverviewIn this dynamic role, you will work closely with a dedicated team of product designers and cross-functional collaborators to shape the product experiences of today and tomorrow. You will be involved in the comprehensive design process for new features and enhancements across a variety of OpenAI products, helping to guide our future as we adapt our technology, product offerings, and design strategies.This position is available at our San Francisco or New York offices, and we provide relocation support for new hires.Key Responsibilities:Contribute to the overall design vision and product strategy at OpenAIDeliver high-quality products and refinements, from initial concepts to polished prototypes and visualsCollaborate closely with engineering, product management, AI research, and design teams to shape both long-term strategies and immediate initiativesConduct user research to gain insights into our audience and enhance our productsContribute to the development and evolution of our design systemHelp cultivate our design culture and support the growth of our teamYou Are a Great Fit If You:Bring 4+ years of experience in delivering large-scale software productsHave a portfolio that demonstrates your content design expertise and a commitment to qualityEnjoy tackling complex interaction design challengesPossess excellent communication skills and a collaborative spirit

About Us:At LangChain, we are on a mission to revolutionize the presence of intelligent agents in everyday applications. We provide robust solutions for agent engineering, enabling developers to transform their prototypes into production-ready AI agents that organizations can depend on. Originating as widely embraced open-source tools, we have expanded to also deliver a comprehensive platform for building, evaluating, deploying, and managing agents on a large scale.Our tools, including LangChain, LangGraph, LangSmith, and Agent Builder, are trusted by teams developing real AI products across various sectors, from startups to large enterprises. We are proud that millions of developers utilize LangChain to support AI initiatives at prominent companies such as Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.Having raised $125M in Series B funding from leading investors like IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are at an exciting juncture, continuously innovating and expanding our product offerings. Each team member has the opportunity to make a significant impact on our growth and collaborative culture. At LangChain, your contributions can redefine how technology interacts with the real world.About the Role:We are looking for a Senior Fullstack Engineer to join our newly established team focused on developing foundational product features and integrations that enhance user acquisition, foster rapid experimentation, and enable self-service expansion. This pivotal role involves building growth systems from the ground up, working closely with cross-functional teams including product, design, GTM, and analytics to streamline user activation, optimize product offerings, and create a seamless growth narrative for both developers and enterprise clients. This position requires on-site presence five days a week in New York City, San Francisco, or Boston.Your Responsibilities:Engage across our technology stack (React, TypeScript, Python, Go) to develop full-stack product features that enhance growth and user retention.Create adaptable experimentation systems and processes that target a variety of growth metrics.Engage in data-driven, rapid growth experiments throughout the user journey, from onboarding to monetization.Design and implement new onboarding features and enhancements that quicken the user’s time to value.Develop growth mechanisms, including usage-based guardrails, intelligent upgrade prompts, and contextual calls-to-action.Collaborate closely with product, design, GTM, and analytics teams to identify, prioritize, and execute impactful growth initiatives.

About NumericAt Numeric, we are revolutionizing the landscape of accounting and finance with our innovative platform. Companies rely on our advanced workflow and data solutions to enhance collaboration, monitor activities, analyze financial data, and extract valuable insights. We empower finance teams with precise, comprehensive, and real-time data, enabling informed decision-making and expeditious execution.Traditional systems have struggled to adapt to the increasing complexities of modern finance. Numeric tackles fundamental accounting challenges by providing intuitive and scalable solutions, transforming tedious tasks into delightful user experiences.Backed by prominent investors such as Founders Fund, Menlo Ventures, IVP, 8VC, and Long Journey Ventures, as well as founders from Ramp and Segment, we recently secured $28 million in Series A funding, allowing us to rapidly grow and expand our design team.About the RoleAs the Staff Product Designer, you will spearhead the vision and design standards for various key areas across Numeric’s platform. This pivotal role blends strategic insight with hands-on execution, where you will refine our design processes, mentor fellow designers, and significantly influence the scaling of design at Numeric. Your contributions will play a crucial role in establishing design as a key differentiator for our product.How We Work Emphasis on rapid prototyping and customer feedback-driven iterations Commitment to reusable and scalable design components Close collaboration with product and engineering teams A culture of ownership that fosters focused and impactful workWhat You'll DoLead strategic design initiatives across essential product areas, establishing benchmarks for user experience and visual design excellence.Collaborate closely with leadership in Product and Engineering to translate complex business requirements into elegant design solutions.Establish and refine scalable design systems, ensuring consistency and quality across the Numeric platform.Mentor and develop designers, fostering talent and building a diverse, high-performing design team.Utilize in-depth user insights, industry benchmarks, and best practices to continuously enhance our user experience.Identify long-term innovation opportunities and advocate for ambitious, design-driven projects.About YouA minimum of 8 years of experience in product design, with a strong portfolio showcasing your design excellence.Proven track record of leading design initiatives and mentoring team members.Exceptional collaboration skills, with experience working closely with product and engineering teams.Deep understanding of user-centered design principles and methodologies.Strong analytical skills, with a keen ability to leverage user feedback and data.Passion for creating intuitive and engaging user experiences.

Join artisan as a Staff Product Designer in our San Francisco office, where creativity and innovation are at the heart of what we do. As a pivotal member of our design team, you will lead design projects from concept to execution, collaborating closely with cross-functional teams to deliver exceptional user experiences. Your expertise will help shape our product vision, ensuring that our designs not only meet user needs but also align with our business goals.

Join Pinterest as a Senior Data Scientist focused on monetization strategies. In this role, you will leverage advanced analytics and machine learning techniques to drive revenue growth and enhance user engagement across the platform. Collaborate with cross-functional teams to develop data-driven solutions that optimize monetization processes and improve overall business performance.

Why Join UsAt Brex, we are revolutionizing the way companies manage their finances with our AI-powered spend platform. Our solutions include integrated corporate cards, banking, and global payments, complemented by intuitive software for travel and expenses. Countless organizations, from startups to enterprises like DoorDash, Flexport, and Compass, rely on Brex to gain control over spending, minimize costs, and enhance efficiency on a global scale.Joining Brex means pushing your boundaries, challenging conventional wisdom, and collaborating with some of the brightest minds in the industry. We are dedicated to fostering a diverse team and inclusive culture, believing that your potential should only be limited by your imagination. We empower you with the tools, resources, and support necessary to advance your career.Design at BrexOur design team is focused on creating seamless user experiences that transform complex systems into effortless interactions through thoughtful, scalable design. Whether you’re crafting user interfaces, shaping product strategies, or leveraging AI to empower our users, we have an unwavering commitment to quality and clarity. This is a space where creativity meets high craftsmanship, allowing designers to flourish while building for ambitious clients.Your RoleIn this pivotal role, you will collaborate with Product and Engineering teams to effectively communicate, evolve, and implement robust design standards that position Brex as a frontrunner in financial innovation. Your contributions will play a key role in our company's growth and product launches, focusing on maintaining high visual standards and a strong emphasis on user needs. You will adopt an owner’s mentality, taking pride in your work and the work of your team, viewing yourself as an integral part of the Brex journey.Work EnvironmentThis position is based in our San Francisco office. We embrace a hybrid work model that combines the energy of in-office collaboration with the flexibility of remote work. Currently, we require a minimum of two coordinated days in the office each week, specifically Wednesday and Thursday. Starting February 2, 2026, we will transition to three in-office days per week: Monday, Wednesday, and Thursday. Additionally, we offer the opportunity for up to four weeks of fully remote work each year!