About the job
Are you driven by ambition and a passion for innovation? If building impactful products excites you, then Unwrap is the perfect place for you!
We are on the lookout for a dynamic AI Product Manager who is enthusiastic about creating customer-facing technologies that derive actionable insights from extensive customer feedback. Our clientele includes renowned companies like DoorDash, Stripe, Lululemon, and Southwest Airlines, all of whom depend on Unwrap to sift through millions of customer feedback pieces to identify areas for improvement.
As the inaugural Product Manager of our AI team, you will play a pivotal role in defining product strategy, execution, and success metrics. Your responsibilities will encompass nurturing strong relationships with our customers to deeply understand their needs, envisioning the design of our insights products, establishing comprehensive criteria for evaluating the effectiveness of our AI solutions, and engaging in hands-on development as necessary.
This role is based in our vibrant downtown Santa Barbara office, conveniently located near excellent dining options, coffee shops, and the beach.
About Unwrap
Unwrap.ai is dedicated to creating products that resonate with users. We empower companies like Lyft, Stripe, Oura, Microsoft, Perplexity, and GitHub to gather and analyze feedback more efficiently. Our technology integrates feedback from diverse sources, utilizing cutting-edge NLP capabilities to extract valuable insights for clients across software, hardware, and retail sectors.
Currently, our passionate team of 30 is based in Santa Barbara and is rapidly expanding. We are backed by investors, having raised over $16 million to date.
Our founders, who are former Product Managers from Amazon Alexa, recognized the need for effective customer feedback management after facing challenges in extracting meaningful information while working on Alexa. This realization led to the inception of Unwrap.ai.
Our compact team is driven, hardworking, and results-oriented. If you find this opportunity exciting, we look forward to receiving your application.
