About the job
Welcome to Dialpad!
Dialpad stands as the premier AI-driven customer communications platform, reshaping the way businesses engage with their clientele. Trusted by over 50,000 organizations worldwide, including giants like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, Dialpad empowers companies to forge stronger customer relationships through real-time, AI-enhanced insights. Discover more at dialpad.com.
Join Our Team
At Dialpad, you will collaborate with a dynamic team dedicated to our mission of ensuring the success of our customers and their employees. We believe every interaction is significant, and we are enhancing each conversation with a platform that delivers real-time insights and automation tailored for our clients.
We are committed to continuous growth, enabling every employee to utilize cutting-edge AI to constantly enhance our platform and their personal development. We seek individuals who not only meet our high expectations but exceed them. Our aspirations are substantial, and reaching them calls for a team operating at peak performance, embodying traits fundamental to our success: Resourceful, Inquisitive, Positive, Tenacious, and Compassionate.
Your Impact
As an AI Productivity Analyst, you will play a pivotal role in identifying, evaluating, testing, and implementing third-party AI solutions to unlock remarkable productivity improvements across Dialpad. Collaborating closely with the Head of AI Transformation and leaders from Engineering, Design, Marketing, Customer Success, and FP&A, you will map out key process bottlenecks and discover AI-driven solutions. Additionally, you will assist in designing structured experiments and pilot initiatives that showcase measurable business benefits. Your efforts will help translate advanced AI technology into actionable applications, facilitating implementation and success tracking to propel our internal AI transformation.

