Application Support Professional

usm2Reston

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Proven experience in application support or a related field. Strong understanding of software development lifecycle and troubleshooting methodologies. Excellent communication skills, both verbal and written. Ability to work effectively under pressure and manage multiple tasks. Familiarity with databases and SQL is a plus.

About the job

Join usm2 as an Application Support Professional, where you will play a crucial role in ensuring the seamless operation of our applications. You will be responsible for troubleshooting issues, providing technical support, and collaborating with cross-functional teams to enhance our software solutions. Your expertise will contribute to maintaining high service levels and customer satisfaction.

About usm2

usm2 is a leading provider of innovative software solutions, dedicated to delivering high-quality applications to our clients. With a focus on customer satisfaction and technological advancement, we strive to create an engaging and collaborative work environment for our employees.

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Cloud Support Deputy Site Lead

Accenture Federal Services

Full-time|$126.3K/yr - $243.1K/yr|On-site|Reston, VA

At Accenture Federal Services, we are dedicated to empowering the U.S. federal government to enhance national security and improve the quality of life for citizens. Our team of over 13,000 professionals is driven by a common goal: to unlock the infinite possibilities of technology and creativity for clients across defense, national security, public safety, c…

Feb 9, 2026

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Cloud Support Site Lead at Accenture Federal Services | Reston, VA

Accenture Federal Services

Full-time|$126.3K/yr - $243.1K/yr|On-site|Reston, VA

At Accenture Federal Services, we are dedicated to empowering the US federal government to enhance national security and improve the quality of life for individuals. Our team of over 13,000 professionals is united by a common goal: to harness the transformative power of technology and innovation for our clients across various sectors, including defense, national security, public safety, and military health. As part of the global Accenture family, we are proud to have earned recognition as one of Glassdoor's Top 100 Best Places to Work. We foster a collaborative and supportive environment where our employees feel valued and are encouraged to grow, learn, and excel through hands-on experiences, certifications, and industry training opportunities. Join us in driving meaningful and enduring change that propels government missions forward! Job Description: As a valued Microsoft partner in the Federal sector, the Site Lead position is integral to our Secure Operations Centers (SOCs) team, delivering comprehensive operational support for the Azure core and Office 365 platforms. This role encompasses five key operational workstreams: Livesite Engineering, Identity Management, Network Management, Tech Ops (Secure workspace operations), and Customer Experience (CXP). Our services operate 24/7, 365 days a year.

Feb 13, 2026

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Cloud Engineer

szns

Full-time|On-site|Reston, Virginia, United States

About the Role szns is looking for a Cloud Engineer in Reston, Virginia. This role focuses on designing, building, and maintaining cloud-based solutions. The Cloud Engineer works closely with colleagues across different teams to deliver infrastructure that is both scalable and secure. What You Will Do Design cloud architectures tailored to project needs Implement and manage cloud infrastructure Collaborate with cross-functional teams to support cloud deployments Help ensure security and scalability of cloud environments

Apr 17, 2026

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Deputy Program Manager at SOSi | Reston

SOS International LLC

Full-time|On-site|Reston

Join SOS International LLC (SOSi) as a proactive Deputy Program Manager, where you will play a pivotal role in overseeing and coordinating various projects. Your expertise will ensure that all program activities are executed efficiently, aligning with our strategic goals. You will collaborate extensively with various teams to foster a productive work environment and drive project success.

Nov 21, 2025

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Site Manager - OCONUS

SOSi

Full-time|On-site|Reston

Join our dynamic team as a Site Manager for OCONUS operations, where you will be responsible for overseeing project execution, ensuring compliance with safety regulations, and managing site staff effectively. Your leadership will be crucial in driving project success and maintaining high standards of quality.

Nov 21, 2025

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IT Subject Matter Expert - Cloud and Infrastructure Support

NexThreat

Full-time|Hybrid|Reston, VA

Job Title: IT Subject Matter Expert (SME)Location: Reston, VA; telework options available post-program initiationEmployment Type: Full-timeSecurity Clearance Required: Secret / IT-I – Critical Sensitive (Tier 5/SSBI)/ High RiskEmployee Type: W2 or 1099Citizenship Requirement: Must be a US Citizen; no dual citizenship allowedAs the IT Subject Matter Expert, you will offer expert advice and lead initiatives related to cloud infrastructure for the Defense Logistics Agency (DLA) under the Critical Cloud and Infrastructure Support (CCIS) program.NexThreat is dedicated to not only being a workplace but a platform for your professional growth, innovation, and impact. As a nimble business, we tackle cybersecurity issues with agility and precision, focusing on threat detection and advanced solutions for our clients. Join our expert team in safeguarding essential infrastructure and ensuring the security of crucial national operations.At NexThreat, we recognize our employees as our most valuable asset. We cultivate a vibrant and cooperative workspace where every opinion is valued, and each individual can significantly impact our mission. We prioritize the professional development and health of our team members by providing competitive benefits, including 401K matching, health, vision, and dental coverage, paid time off, and a generous $5,000 vacation bonus after five years of service. Our referral program also rewards you for introducing talented individuals to our team.Joining NexThreat means becoming part of a forward-thinking organization that cherishes innovation, integrity, and teamwork. Whether you are beginning your career or seeking to advance, you will find the resources and opportunities necessary to excel with us.

Nov 13, 2025

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Deputy Program Manager at Agile Defense | Reston, VA

Agile Defense

Full-time|On-site|Reston, VA

At Agile Defense, we understand that proactive measures drive successful outcomes. Our commitment to innovation and adaptability empowers us to tackle new challenges effectively. We embrace change with an unwavering spirit and the determination to pave the way for future advancements.Our mission is to deliver innovative solutions that support the most critical missions of our nation by seamlessly integrating advanced technologies, exceptional talent, and unmatched agility. Our approach is founded on principles of speed, flexibility, and creativity, aimed at safeguarding and enhancing our nation’s essential interests.We are seeking a highly skilled, hands-on Cybersecurity Operations Center (CSOC) Lead and Deputy Program Manager to lead the development and operation of cybersecurity capabilities for various federal clients. The ideal candidate will possess outstanding communication skills, both written and verbal, and demonstrate the ability to work autonomously as well as part of a cohesive team. Proven leadership experience is essential.This role requires expertise in Cyber Operations, Security Event Analysis, Incident Response, Cyber Hunt, Forensics, Malware Analysis, and Cyber Threat Intelligence. Proficiency in multiple cybersecurity disciplines is preferred. Previous hands-on experience in a 24x7 CSOC environment, either as an analyst or engineer, along with experience as a technical team lead and in operations management, is critical. A robust understanding of cyber threats, including TTPs, Threat Actors, Campaigns, and Observables, is essential. Familiarity with intrusion detection systems, security information and event management platforms, endpoint threat detection tools, and security operations ticket management is also necessary.In addition to technical responsibilities, the role entails corporate tasks such as solution and proposal development, fostering a positive corporate culture, mentoring team members, and supporting recruitment initiatives. This position is contingent upon successfully completing a program-based background investigation.

Feb 18, 2026

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Cloud Architect

Accenture Federal Services

Full-time|$157.8K/yr - $190.1K/yr|On-site|Reston, VA

At Accenture Federal Services, we prioritize empowering the U.S. federal government to enhance national strength and safety, ultimately improving the lives of citizens. Our team of over 13,000 dedicated professionals is driven by a shared mission to harness the boundless potential of technology and innovation for clients across defense, national security, public safety, civilian, and military health sectors. Become a part of Accenture Federal Services, a leading technology firm within the global Accenture network. Recognized among Glassdoor's Top 100 Best Places to Work, we foster a collaborative and inclusive environment where you will feel valued and supported in your journey to grow, learn, and thrive through practical experience, certifications, and industry training. Join us in driving meaningful, sustainable change that advances missions and the government forward! Job Description:As a Cloud Architect, you will play a pivotal role in designing, architecting, and implementing cloud-based solutions that enable our clients to fully harness the benefits of cloud technologies. Your responsibilities will include developing a robust and scalable cloud infrastructure, mentoring junior engineers, and collaborating closely with cross-functional teams to ensure seamless integration and execution of mission objectives.

Feb 24, 2026

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Lead Azure Software Engineer

Artech Information Systems LLC

Full-time|On-site|Reston

Join our dynamic team as a Lead Azure Software Engineer at Artech Information Systems LLC, where you will play a pivotal role in developing innovative cloud solutions. As a key member of our engineering team, you will utilize your expertise in Azure, software development, and team leadership to drive projects from conception to completion.

Jul 13, 2017

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Cloud Computing Specialist – Subject Matter Expert

NexThreat

Full-time|Hybrid|Reston, VA

Job Title: Cloud Computing Specialist – Subject Matter ExpertLocation: Reston, VA; telework options available after program commencement.Work Schedule: Full-timeSecurity Clearance: Secret / IT-I – Critical Sensitive (Tier 5/SSBI) / High RiskEmployment Type: W2 or 1099Citizenship Requirement: US Citizen only, no dual citizenship allowed.As a Cloud Computing Specialist – SME, you will offer essential cloud advisory and engineering support for the DLA CCIS program. This role requires foundational to mid-level expertise in cloud technologies, security measures, and operational processes tailored to DoD environments.At NexThreat, we provide more than just a job; we offer a platform for growth and innovation. As a nimble cybersecurity firm, we focus on identifying cyber threats and delivering advanced solutions to our clientele. Become part of a dedicated team of cybersecurity experts who protect critical infrastructure and ensure the security of essential national operations.Our people are our most valuable resource. We foster a vibrant and collaborative workplace where every team member's voice is heard, and contributions are valued. We are committed to our employees' professional growth and well-being, offering competitive benefits including 401K matching, health, vision, and dental insurance, paid leave, and a generous $5,000 vacation bonus after five years of service. Additionally, we have a referral program that rewards you for bringing exceptional talent into our organization.Joining NexThreat means becoming part of an innovative company that values integrity, teamwork, and forward-thinking solutions. Whether you are at the beginning of your career or seeking to advance, you'll discover the support and opportunities needed to flourish within our organization.

Nov 13, 2025

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Senior Site Reliability Engineer (SRE) IV

VeriSign, Inc.

Full-time|On-site|Reston,Virginia,United States

Join VeriSign, a global leader in domain name registry services and internet security, as a Senior Site Reliability Engineer (SRE) IV. In this pivotal role, you will leverage your expertise to enhance the reliability and performance of our systems. You will collaborate closely with development and operations teams to implement solutions that improve service uptime, scalability, and resilience.Your responsibilities will include designing and deploying monitoring solutions, automating processes, and troubleshooting complex issues across our infrastructure. You will also contribute to the development of best practices in operational excellence.

Apr 13, 2026

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Senior Cloud Software Engineer

Anduril Industries

Full-time|$191K/yr - $253K/yr|On-site|Reston, Virginia, United States

Anduril Industries develops defense technology for the United States and allied nations. The company’s Lattice OS platform uses artificial intelligence to transform large datasets into a real-time, 3D command and control interface. Anduril’s work centers on autonomy, AI, computer vision, sensor fusion, and networking, with a focus on delivering new military capabilities quickly and effectively. The Anduril Intelligence Systems (AIS) group partners closely with the Intelligence Community. This team develops engineering solutions and specialized products, working alongside clients to understand their requirements and deliver technology that supports national security missions. Role overview The Senior Cloud Software Engineer will design, build, and maintain infrastructure that supports mission-critical software deployments. This work covers both multi-cloud and on-premises environments, with a strong emphasis on reliability and security. Deep experience with Kubernetes, infrastructure-as-code, and cloud platforms is essential for this role. What you will do Construct and maintain infrastructure for deploying software across cloud and on-premises systems Use expertise in Kubernetes and infrastructure-as-code to support operational needs Ensure systems are reliable and meet the requirements of national security missions Location This position is based in Reston, Virginia, United States.

Apr 23, 2026

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Graduate Infrastructure Support Engineer – FedRAMP Platform

Content Guru

Full-time|On-site|Reston Virginia United States

Join Content Guru as a Graduate Infrastructure Support Engineer focused on our FedRAMP platform, where you will embark on an exciting career in Cloud Technology and Cybersecurity. We are looking for proactive graduates eager to contribute to our dynamic Infrastructure Support Engineering team.This crucial role will allow you to maintain and enhance the global infrastructure that supports our essential services and applications. If you're seeking a career path that offers growth and advancement in a SOC, Operations, Infrastructure, or Cyber Security, we encourage you to apply!Ideal candidates will possess a strong technical background, a knack for troubleshooting, and a commitment to ensuring system stability. We want to hear from you!

Feb 28, 2026

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Senior Manager - Cloud Engineering

Verisign

Full-time|$164.3K/yr - $222.3K/yr|On-site|Reston,Virginia,United States

At Verisign, we play a pivotal role in ensuring the security, stability, and resilience of the internet. As a trusted provider of essential internet infrastructure services, we deliver unmatched performance in domain name system (DNS) services.We pride ourselves on being a mission-driven, values-focused organization where every team member contributes to a safer, more secure internet. Our dynamic and flexible work environment is complemented by competitive benefits, offering ample opportunities for professional growth.We are actively seeking a Senior Manager, Cloud Engineering to spearhead the strategy, development, and reliability of our cloud infrastructure. This position is perfect for a seasoned professional with a solid background in full-stack development and hands-on experience with modern web and backend technologies as well as cloud solutions. Your focus on security, stability, and performance will be crucial as you leverage your technical expertise and leadership abilities to enhance our cloud operations, aligning them with business goals while minimizing risks.In this technical leadership role, you will oversee the design, development, and maintenance of APIs and web platforms, guiding their migration to AWS with a strong emphasis on reliability and scalability. You will advocate for best practices in secure full-stack development and implement unified solutions for automation, deployment, and monitoring. Your focus on risk reduction will include the establishment of robust security measures, proactive threat mitigation, and adherence to industry standards. Furthermore, you will optimize cloud-native architectures and implement best practices to improve the reliability, performance, responsiveness, and stability of our services while managing cloud costs efficiently. Leadership and collaboration will be essential as you foster a culture of excellence and align efforts with business objectives. Working with cross-functional teams, you will set clear KPIs to monitor performance, risks, and system health. Strategically, you will define a cohesive vision for the company’s cloud presence, staying ahead of trends to ensure our systems are future-proof. By prioritizing risk management and operational efficiency, you will drive the long-term success of all cloud initiatives.

Feb 10, 2026

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Cloud Engineer at AnaVation | Reston, VA

AnaVation, LLC

Full-time|On-site|Reston, VA

Join Our Innovative Team and Make an Impact At AnaVation, we recognize that technology is propelled by exceptional people. By investing in top talent, we create remarkable outcomes for our clients and foster a vibrant workplace culture. Our commitment to delivering innovative solutions sets us apart, offering unparalleled value to both employees and customers.We are currently looking for a Cloud Engineer to strengthen our engineering team in support of a mission-critical client located in Reston, VA. This is a full-time position that requires on-site presence during core hours (Monday to Friday, 9:00 AM – 3:00 PM), with flexibility for completing a standard 8-hour workday outside those hours. As a member of our engineering team, you will leverage your technical skills to design, automate, integrate, configure, test, and implement cloud-based infrastructure and services across development, testing, and production environments. Additionally, you will engage in quarterly Agile Development Planning and participate in client meetings as required. Our operations are fully situated within the AWS cloud ecosystem, utilizing services such as deployment updates for Elastic, RHEL, and WSUS environments, alongside cross-domain integration and automation. We enhance and support various core application and data services utilized by multiple government agencies. Key Responsibilities for the Cloud Engineer include:- Designing and implementing scalable, secure, and automated AWS-based cloud infrastructure.- Developing and managing infrastructure-as-code solutions to facilitate cloud deployments.- Analyzing existing cloud infrastructure to pinpoint opportunities for optimization, automation, and resilience enhancement.- Implementing security best practices, including patch management, access control, and vulnerability remediation.- Creating and constructing lab and demonstration environments for testing, prototyping, and validating solutions.- Researching and assessing emerging cloud technologies, particularly in cloud security and tooling.- Collaborating with cybersecurity, DevOps, and application development teams to integrate infrastructure with enterprise solutions.- Supporting system documentation and reporting to ensure alignment with mission and compliance requirements.

Nov 24, 2025

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Application Support Professional

usm2

Full-time|On-site|Reston

Join usm2 as an Application Support Professional, where you will play a crucial role in ensuring the seamless operation of our applications. You will be responsible for troubleshooting issues, providing technical support, and collaborating with cross-functional teams to enhance our software solutions. Your expertise will contribute to maintaining high service levels and customer satisfaction.

Mar 23, 2016

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Intermediate Help Desk Support Specialist | IT Effectiveness - User Support Help Desk

Prosidian Consulting

Full-time|On-site|Reston

Join our dynamic team at Prosidian Consulting as an Intermediate Help Desk Support Specialist! In this role, you will be pivotal in delivering exceptional user support and ensuring IT effectiveness across various platforms. You will assist end-users with technical issues, manage ticket requests, and contribute to the overall improvement of IT services. This is an excellent opportunity for an individual passionate about technology and customer service.

Sep 17, 2024

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Senior Help Desk Support Service Specialist | IT Effectiveness - User Support Help Desk

Prosidian Consulting

Full-time|On-site|Reston

Join Prosidian Consulting as a Senior Help Desk Support Service Specialist, where you will play a crucial role in enhancing IT effectiveness through exceptional user support. Your expertise will ensure smooth operations and satisfaction among users, addressing technical issues with professionalism and efficiency.

Sep 17, 2024

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Help Desk Support Service Specialist - Associate | IT Effectiveness - User Support Help Desk

Prosidian Consulting

Full-time|On-site|Reston

Join our dynamic team at Prosidian Consulting as a Help Desk Support Service Specialist - Associate. In this role, you will play a crucial part in enhancing IT effectiveness by providing exceptional user support at our help desk. Your responsibilities will include troubleshooting technical issues, guiding users through solutions, and ensuring a seamless experience with our IT services.

Sep 17, 2024

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Technical Support Engineer

Content Guru

Full-time|On-site|Reston Virginia United States

ROLE OVERVIEWThis position plays a crucial role within our global team, providing exceptional technical support to clients worldwide. As a Support Engineer, you will take charge of handling incidents, service requests, and inquiries, ensuring timely resolutions with a focus on first-time fix metrics and customer satisfaction. You will leverage your technical expertise to prioritize and resolve a wide range of issues related to our standard product offerings. Communication channels include phone, email, and web portals.In addition to troubleshooting, the role involves various responsibilities, such as consulting with end customers, facilitating software upgrades, ensuring quality management, and developing internal tools.KEY PERFORMANCE INDICATORSSuccess in this role is measured by:Effective Problem-Solving: Quickly identify and resolve issues to restore services promptly.Ownership and Motivation: Take full ownership of incidents from start to finish, maintaining high service levels.Communication Skills: Provide clear and concise information to customers, understanding the impact of technical issues on their operations.CORE RESPONSIBILITIESIssue Resolution: Utilize troubleshooting techniques to diagnose and resolve technical issues, including executing planned changes with associated quality assurance and testing.Collaborate with external suppliers and internal teams to log and address faults.Regularly update and manage support tickets, ensuring efficient tracking of incidents and resolutions.

Feb 28, 2026

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