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Applications Engineer II

Shield AITaipei
On-site Full-time

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Experience Level

Experience

Qualifications

Key Responsibilities:Engage with customers to assess their requirements and provide tailored technical support. Facilitate the deployment and integration of our Hivemind software. Collaborate with engineering teams on the development and testing of new features. Manage travel to customer sites, often internationally, to deliver exceptional service. Requirements:Strong technical background in software applications. Excellent problem-solving skills and customer interaction capabilities. Willingness to travel extensively for client engagements.

About the job

Shield AI develops intelligent systems designed to protect both service members and civilians. Since its founding in 2015, the company has introduced products such as the V-BAT and X-BAT aircraft, along with Hivemind Enterprise and Hivemind Vision platforms. Shield AI operates across the U. S., Europe, the Middle East, and the Asia-Pacific region.

Role overview

The Applications Engineer II role is based in Taipei and focuses on deploying Shield AI's Hivemind software in real-world settings. The position requires close collaboration with clients to understand their operational needs, provide technical support during deployments, and make sure Hivemind technology integrates effectively into client workflows.

What you will do

  • Work on-site with clients to support deployment and integration of Hivemind software.
  • Communicate directly with clients to gather feedback and clarify operational requirements.
  • Offer technical guidance and troubleshooting throughout the deployment process.
  • Collaborate with internal engineering teams to test and refine new autonomy features.
  • Travel frequently, including internationally, to support clients at their locations.

Learn more about Shield AI at www.shield.ai. Follow the company on LinkedIn, X, Instagram, and YouTube.

About Shield AI

Shield AI is a pioneering venture-backed deep-tech company focused on developing intelligent systems aimed at protecting both service members and civilians. With a commitment to innovation and operational excellence, Shield AI has established itself as a leader in the field, offering state-of-the-art products that enhance safety and operational effectiveness in various environments.

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