About the job
About SpotOn
At SpotOn, we’re more than just a technology provider for restaurants; we empower independent restaurants with innovative tools designed to help them excel and thrive. Our industry-leading point-of-sale systems, coupled with AI-driven profit optimization tools, enable operators to enhance their profitability, streamline operations, and retain top talent. Our dedicated team is genuinely invested in the success of our clients, ensuring personalized support every step of the way.
Recognized as the #1 Restaurant POS by G2 (Fall 2025), based on authentic user feedback
Lauded as the top-rated point-of-sale solution for restaurants, bars, retail outlets, and small businesses by Capterra users
Proud recipient of Great Places to Work and Built In’s Best Workplaces awards for several consecutive years
Our team moves quickly, cares deeply, and champions independent restaurant operators in their passion and purpose. If you aspire to make a meaningful impact with dedication and enthusiasm, SpotOn is your ideal workplace.
As the Associate Manager of Product Implementation, you will play a key role in supporting team operations and managing daily activities within your area of expertise. This position is pivotal in achieving team goals, executing processes efficiently, and ensuring alignment with organizational standards. Acting as a liaison between frontline staff and senior management, you will foster team development, coaching, and engagement.
Your responsibilities will include ensuring the successful rollout of integrations, driving user adoption, and maintaining high levels of client satisfaction while supporting operational efficiency, quality, and process consistency.
