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Associate Manager, Sales Strategy & Operations - Commerce Platform

DoorDash, Inc.San Francisco, CA; New York, NY; Atlanta, GA; Chicago, IL; Denver, CO; Washington, DC; Austin, TX; Phoenix, AZ; Los Angeles, CA; Seattle, WA; Boston, MA; United States - Remote
Remote Full-time $105.4K/yr - $155K/yr

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Experience Level

Experience

Qualifications

The successful candidate will possess:A Bachelor's degree or equivalent experience. Experience in sales operations, strategy development, or a related field. Strong analytical skills and proficiency in data-driven decision-making. Familiarity with AI tools and their application in sales environments. Excellent communication and collaboration abilities.

About the job

About the Team

The Account Development Strategy & Operations team is pivotal in crafting and sustaining a high-performing sales organization to enhance SMB restaurant growth through innovative product solutions.

As an Associate Manager, you will play a critical role in DoorDash's transformation from a marketplace to a leading technology partner. You will spearhead the strategy and operational framework for Digital Ordering, our premier white-label solution that allows merchants to manage commission-free ordering directly on their websites. Your contributions will empower local businesses to enhance their digital presence and foster direct relationships with customers through DoorDash’s exceptional logistics and technology.

About the Role

We seek a proactive builder who excels in uncertain environments while maintaining strong operational discipline. You will convert overarching company objectives into specific quarterly sales targets, balancing strategic insights with the technical and operational expertise necessary to establish new functions and systems. Your responsibilities will include auditing sales processes and utilizing cutting-edge AI to optimize productivity. Reporting to the Senior Manager of Sales Strategy & Operations, you will collaborate across Product, Sales, and Analytics to transform a research-based vision into a robust, scalable revenue engine.

You Will Thrive in This Role Because You Will...

  • Translate Strategy into Execution: Establish ambitious quarterly sales goals, guiding the team to focus on key growth areas for sustained expansion.
  • Establish Operational Governance: Facilitate business operations, including Weekly Business Reviews, to ensure meticulous tracking of leads, opportunities, and deals.
  • Drive Sales Acceleration through Rigor: Enhance the sales team's efficiency by implementing tool and system updates, and optimizing the sales funnel through precise measurement and analysis of performance metrics.
  • Innovate with AI: Lead ongoing exploration of the latest AI tools and technologies to drive improvements.

About DoorDash, Inc.

DoorDash is a renowned technology company that connects customers with their favorite local businesses through its innovative delivery platform. We empower local economies by supporting merchants with cutting-edge solutions that enhance their ability to reach customers effectively.

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