Associate Technical Services Engineer II

Role Overview The Program Manager at MongoDB in Dublin guides projects that strengthen operational efficiency and support business goals. This role works closely with teams across the company to coordinate project delivery, manage resources, and maintain clear communication with stakeholders.

MongoDB is seeking a Senior Product Manager in Dublin to guide product development and shape the strategic direction of key offerings. This position calls for a mix of technical knowledge, market awareness, and leadership experience to deliver solutions that address customer needs. Role overview This role centers on leading product initiatives from concept through delivery. Success depends on the ability to translate market trends and customer feedback into actionable plans while keeping the bigger picture in focus. What you will do Collaborate with teams across engineering, design, and marketing to move products forward Collect and interpret insights from customers to inform product decisions Analyze competitors and industry trends to maintain a strong market position Prioritize features and improvements based on business goals and user impact Requirements Demonstrated experience in product management Technical background and understanding of software products Strong leadership and communication skills Ability to balance strategic thinking with hands-on execution

The Customer Success Manager is an integral role for those passionate about technology and eager to tackle new challenges. We seek a dynamic individual who excels in environments of uncertainty and can operate independently while prioritizing customer needs. In this position, you will serve as a primary point of contact for MongoDB end users, leveraging your technical expertise and account management skills while leading the account team across Sales, Professional Services, Solutions Architects, and more. We invite candidates based in Dublin to join our hybrid work model.

Join MongoDB as a Lead Engineer in Dublin, where you will play a pivotal role in driving innovative projects while leading a team of talented engineers. You will be responsible for designing and implementing cutting-edge solutions that enhance our products and services.Your expertise in software development and engineering principles will be crucial as you mentor junior engineers and collaborate with cross-functional teams. This is an exciting opportunity to make a significant impact within a leading technology company.

Join our dynamic team at MongoDB as a Software Engineer II, where your passion and expertise in computer science will drive innovation and excellence. In this exciting role, you will design, develop, and rigorously test software that enhances our MongoDB products, tackling intricate technical challenges along the way. Collaborate with cross-functional teams to balance creative innovation and timely delivery, actively contributing to features that empower our global user community. Become a part of a supportive and inclusive workplace that values your unique insights and fosters your professional development. This position is open to candidates located in Dublin as part of our hybrid working model.

Join MongoDB as a Senior Staff Engineer and take the lead in designing, building, and managing our internal and external Observability stack. Our observability solutions play a crucial role for tens of thousands of customers, enabling them to monitor their database clusters effectively and generate actionable alerts to protect vital workloads. This is your chance to be part of a dedicated team that oversees all observability systems, including metrics, logs, traces, and alerts for MongoDB. With the rapid growth of MongoDB Atlas and its infrastructure, the need for high-cardinality observability data is more significant than ever. Our systems must manage billions of metrics time series while processing petabytes of logs and events. You will work with technologies such as VictoriaMetrics, Splunk, Flink, WarpStream/Kafka, Java, Golang, and Fluentbit. As a key contributor, you will collaborate closely with other Software Engineering (SWE) and Site Reliability Engineering (SRE) teams to promote best practices in service monitoring and instrumentation. This role is highly collaborative, and you will manage critical internal infrastructure at MongoDB. We foster a strong culture of diversity, inclusivity, and teamwork. If you're a deeply technical leader eager to work in a collaborative environment and apply your low-level systems expertise to enhance a widely-used database infrastructure, we invite you to join us. Together, let's build a faster, more reliable, and exceptionally observable database system.

As a Customer Success Manager at MongoDB, you will immerse yourself in the world of technology, embracing new challenges with enthusiasm. We are seeking a dedicated individual capable of thriving in ambiguous situations and working independently while consistently prioritizing customer satisfaction and contributing to the growth of our program. In this pivotal role, you will serve as a primary point of contact for MongoDB's end users, utilizing your technical expertise and account management skills to lead cross-functional teams including Sales, Professional Services, and Solutions Architects.This position is open to candidates located in Dublin or Munich, offering a hybrid working model that combines remote and in-office work.

Join the Atlas Growth team at MongoDB, where we empower customers on their app development journey. Our cloud engineering group specializes in everything from cluster configuration and data modeling to load testing and managing production workloads at scale. With the help of our in-house experiments platform, we ensure that only valuable features are released, enhancing our customers' experiences. Our engineers collaborate in cross-functional squads that include product, design, analytics, and research, focusing on key metrics like retention. As part of the Atlas Core Engineering organization, we build essential components for MongoDB’s developer data platform.Atlas Growth 2 is dedicated to developing customer-facing features within Atlas, working alongside other engineering teams focused on growth. Recent initiatives include creating an AI Chatbot for cluster creation, implementing a recommendation system to improve database performance, and designing a pricing page to boost conversion rates.We are excited to connect with candidates based in Dublin as we embrace a hybrid working model.

Join MongoDB as a Senior Technical Program Manager, where you'll collaborate closely with pivotal Engineering, Product, and Product Design teams to spearhead the delivery of essential services and innovative features.This position is open to candidates located in Dublin for a hybrid work model or fully remote applicants within Ireland.

Join MongoDB as a Senior Staff Technical Program Manager, where you will collaborate with key stakeholders across Engineering, Product, Product Design, Marketing, and Analytics. In this pivotal role, you will lead one of our most critical programs this fiscal year, ensuring effective executive-level communication and driving data-informed experiments to deliver innovative features for MongoDB.This position is open to candidates based in Dublin for our hybrid work model, or remote within Ireland.

Join Semperis, where our mission is to create a positive impact and foster a thriving workplace. We recognize that when our employees feel appreciated and empowered, they can achieve their best work. Our commitment to cultivating a meaningful employee experience is reflected in our focus on purpose, growth, and work-life balance. Semperis has been celebrated as one of America’s Fastest-Growing Cybersecurity Companies by the Inc. 5000, a top startup to work for according to DUNS 100, and a multi-year recipient of the Inc. Best Workplace award.Position Overview:We are seeking a detail-oriented and process-focused Onboarding Program Manager to spearhead the structured implementation of customer onboarding initiatives from the moment a deal closes through to deployment and adoption.Key Responsibilities:In this pivotal role, you will oversee onboarding projects across various customer segments (Tier 0–Tier 3), ensuring that each milestone is achieved punctually, documentation is systematically maintained, and all internal teams are synchronized throughout the onboarding process. Your contributions will allow Customer Success Managers (CSMs) to concentrate on strategic advisory roles and adoption outcomes while you handle the operational execution of onboarding.This role is centered around project management, ensuring process alignment, and fostering cross-functional collaboration. You will be instrumental in crafting a seamless onboarding experience that prepares our customers for enduring success.Responsibilities Include:Program & Project CoordinationLead onboarding programs from deal closure to deployment, ensuring timely milestone delivery.Maintain detailed project plans, track tasks, and report on status.Identify and monitor risks, dependencies, and delays, escalating issues as necessary.Facilitate onboarding efforts across Customer Success, Technical Delivery, Sales, Product, and Support teams.Sales to Customer Success TransitionOversee the structured Sales-to-CS handover process.Ensure comprehensive knowledge transfer before onboarding initiation.

We are seeking a highly skilled and motivated Financial Planning & Analysis Manager to join our dynamic team at MongoDB. In this role, you will lead the financial planning processes, provide insights, and drive strategic decision-making to enhance our business performance. You will collaborate closely with senior management and cross-functional teams to develop financial models, forecasts, and budgets that align with our company's objectives.

Position Overview We are seeking an exceptionally organized and detail-oriented Treasury Manager to join our dynamic Treasury team. This critical role will serve as the foundation for our global bank account administration and maintenance, ensuring all banking documentation is accurate, compliant, and up-to-date. The ideal candidate will utilize their technical and analytical prowess to enhance and automate banking processes, collaborating effectively with finance, legal, and both internal and external stakeholders. This position is intended for candidates located in Dublin, aligning with our hybrid work model. Key Responsibilities 1. Bank Account Management & Documentation Bank Account Management (BAM): Oversee the complete lifecycle of global bank accounts, including the setup of new accounts, coordination of closures, and modifications to existing account services. Know Your Customer (KYC): Serve as the primary contact for all global bank KYC and due diligence requests, ensuring timely and accurate submission of necessary corporate documentation. Signatory Management: Ensure the integrity of global bank signatory lists, working closely with legal and internal teams to execute and monitor signatory and mandate updates efficiently. 2. Process Improvement & Automation Efficiency Focus: Identify and address time-consuming administrative tasks within bank account management, proposing solutions for automation and simplification. Technology Implementation Support: Collaborate with the Treasury Director and Managers during the implementation of the global Treasury Management System (TMS), focusing on bank connectivity, account management, and bank fee analysis modules. Digitalization: Lead the digital transformation of bank files, records, and documentation to establish a centralized and easily auditable database. 3. Compliance and Controls Support Maintain a well-organized and current repository of all global bank account documentation, service agreements, fee schedules, and related control evidence. Assist in internal and external audits by providing necessary bank administration documentation regarding account ownership and access. Ensure compliance with internal Treasury policies related to bank accounts, signatories, and documentation standards. 4. Cross-Functional Coordination Work collaboratively with Legal, Tax, Compliance, and Accounting teams to gather essential information and approvals for bank administration activities. Additional responsibilities as required.

Join MongoDB as the Director of Product Management for Developer Experience, Tools, and Client Libraries. In this strategic role, you will lead the vision and execution of products that enhance the developer experience across our ecosystem. This position requires a combination of technical expertise, product management skills, and a passion for delivering exceptional tools to developers.As a leader, you will collaborate closely with engineering, design, and marketing teams to drive product strategy and ensure alignment with customer needs. You will be responsible for defining product roadmaps, prioritizing features, and delivering innovative solutions that empower developers.

Role overview The Senior Manager, Global Deal Strategy at MongoDB in Dublin shapes deal strategies that drive revenue growth and reinforce the company's market position. This leader collaborates with teams across the organization to design and implement approaches that align with business objectives. What you will do Partner with colleagues from various departments to develop and launch effective deal structures. Analyze market trends and customer needs to identify new business opportunities. Lead negotiations with key clients and partners, securing contracts that advance company interests. Monitor and report on deal performance, ensuring outcomes meet revenue goals. Provide guidance and mentorship to junior team members, maintaining high performance standards.

The Relationship Account Management team at MongoDB builds ongoing partnerships with established clients throughout EMEA. Since launching three years ago, the team has grown in step with MongoDB’s expanding presence in the region. Role overview The Relationship Account Manager (German Speaking) manages a portfolio of strategic enterprise clients. This position focuses on client retention and growth, supporting customers as they work toward their business goals using MongoDB’s products and services. The RAM serves as the main contact for assigned accounts and represents client needs within the company. Key responsibilities Serve as the primary point of contact for a set group of enterprise accounts Support client success by understanding business objectives and providing guidance Encourage education and enablement on MongoDB’s offerings Find opportunities for upselling and cross-selling within the account base Handle renewals and activities that drive retention Oversee all aspects of the customer relationship for assigned accounts Location and work model This role is based in Dublin and follows MongoDB’s hybrid work approach, combining onsite and remote work as part of the local team.

As a Customer Success Manager at MongoDB, you will immerse yourself in technology and tackle exciting challenges head-on. We are seeking an individual who thrives in dynamic environments, operates independently, and maintains a strong customer-centric focus while contributing to the growth of our program. In this role, you will serve as the primary contact for MongoDB end users, utilizing your technical and account management expertise, and leading the account team across Sales, Professional Services, Solutions Architects, and more. This position is based in Dublin, supporting our hybrid work model, allowing flexibility in your work environment.

Join MongoDB, the trailblazer in the database industry, where we are redefining how data is managed and utilized. With the database market projected to exceed $121 billion by 2025, our innovative solutions empower developers to craft extraordinary applications that impact everyday life. As the foremost modern data platform and the first database provider to go public in over two decades, MongoDB is at the forefront of technological advancement and creativity.As a Customer Success Manager, you will embody a strong passion for technology and a commitment to embracing new challenges. We seek a proactive individual who excels in ambiguous environments and can operate independently while prioritizing customer satisfaction. You will serve as a key point of contact for MongoDB’s users, utilizing your technical expertise and account management skills to lead cross-functional account teams, including Sales, Professional Services, and Solution Architects.This position is based in Dublin, embracing our hybrid work model.

Join our innovative Observability team at MongoDB as a Lead Engineer! This is a unique chance to oversee systems that provide operational metrics, visualization, logs, traces, and alerts to ensure our customers' MongoDB deployments run smoothly and efficiently. We're searching for a results-driven leader who maintains high standards and has extensive experience in guiding engineers to design, build, and manage complex distributed systems at scale, with a strong emphasis on security, durability, availability, and performance.Tens of thousands of customers rely on our Observability stack to monitor their database clusters and generate actionable alerts, safeguarding their critical workloads. As MongoDB Atlas and its supporting infrastructure grow rapidly, the need for high-cardinality observability data becomes paramount, driving our need to continuously innovate and enhance our systems to accommodate billions of time series metrics while processing petabytes of logs, traces, and events.Our team promotes a culture of inclusivity, diversity, and collaboration. If you aspire to be a technical leader within a supportive team that applies deep systems knowledge to build the backbone of a leading database, we invite you to apply!This position is for candidates based in Dublin, adhering to our hybrid work model.

As a Senior Customer Success Manager at MongoDB, you will play a pivotal role in driving customer satisfaction and success. Our ideal candidate is not only passionate about technology but also eager to embrace new challenges. You will navigate a dynamic environment with a high degree of autonomy while maintaining a strong customer-centric approach. In this capacity, you will serve as a key point of contact for MongoDB’s end users, utilizing your technical and account management expertise to lead your account team across Sales, Professional Services, Solutions Architects, and more.We are keen to connect with candidates located in Dublin or London as part of our hybrid working model.