CentralReachFort Lauderdale, Florida, United States, Holmdel, New Jersey, United States
On-site Full-time $40K/yr - $50K/yr
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Experience
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Key Responsibilities:Engage with customers to resolve inquiries, provide user training, and troubleshoot technical issues related to CentralReach products. Respond promptly to customer concerns, ensuring a high level of satisfaction and support.
About the job
CentralReach creates software designed for autism and intellectual and developmental disabilities (IDD) care. The platform supports Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education services. Over 200,000 users rely on CentralReach to help therapy providers, educators, and employers improve ABA and related therapy delivery with technology, industry knowledge, and customer support.
Role overview
The Associate Technical Support Engineer joins the Support team to assist users with technical and user-related issues. This role combines strong customer service experience with clear communication. Analytical thinking is important for diagnosing problems and finding solutions.
Locations
Fort Lauderdale, Florida, United States
Holmdel, New Jersey, United States
About CentralReach
CentralReach is at the forefront of providing innovative software solutions for autism and IDD care, dedicated to improving the quality of services delivered by professionals across the industry.
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Part-time|On-site|Fort Lauderdale, Florida, United States
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Full-time|$18/hr - $35/hr|On-site|Fort Lauderdale, Florida, United States
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Full-time|On-site|Fort Lauderdale, Florida, United States
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Full-time|On-site|Fort Lauderdale, Florida, United States
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Full-time|$40K/yr - $50K/yr|On-site|Fort Lauderdale, Florida, United States, Holmdel, New Jersey, United States
CentralReach creates software designed for autism and intellectual and developmental disabilities (IDD) care. The platform supports Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education services. Over 200,000 users rely on CentralReach to help therapy providers, educators, and employers improve ABA and related therapy delivery with technology, industry knowledge, and customer support. Role overview The Associate Technical Support Engineer joins the Support team to assist users with technical and user-related issues. This role combines strong customer service experience with clear communication. Analytical thinking is important for diagnosing problems and finding solutions. Locations Fort Lauderdale, Florida, United States Holmdel, New Jersey, United States
