B2B Customer Support Specialist

Join Bosch Group as a Student Intern in our Project and Process Management team! This is a unique opportunity to gain hands-on experience in a dynamic work environment. You will assist in various projects, contribute to process improvements, and interact with experienced professionals, all while enhancing your skills in project management.

Join Bosch Group as an Administrative Support Intern! This exciting internship opportunity is designed for students seeking practical experience in a dynamic and innovative environment. As part of our team, you'll assist with various administrative tasks while gaining valuable insights into the inner workings of a leading global organization.

Bosch Group is looking for a Logistics Administrative Support Intern to join the team in Praha 5. This internship provides direct exposure to logistics operations and the inner workings of a global supply chain. Responsibilities Handle daily logistics tasks and support a variety of administrative duties Assist with documentation and enter data linked to supply chain activities Help maintain the steady flow of logistics operations Requirements Current student with an interest in logistics or supply chain management Strong attention to detail and willingness to learn Comfortable working in a collaborative, international team setting

Join Our Team at TransPerfect GamingAt TransPerfect Gaming, we are a dedicated global collective of gaming enthusiasts striving to deliver exceptional player support, foster vibrant gaming communities, and provide top-tier services such as quality assurance, localization, and co-development. Our commitment to innovation and collaboration drives us to create immersive gaming experiences that break down language barriers and unite players worldwide.Your Role as a Player Support Project ManagerAre you passionate about gaming and skilled in project management? We’re looking for a strategic leader to oversee a dynamic 24/7 support team, proficient in over 10 languages. In this pivotal role, you will uphold our high standards of service quality while nurturing a positive team environment.Your responsibilities will include optimizing team performance, managing key performance indicators (KPIs) such as customer satisfaction (CSAT), quality assurance (QA), and productivity, all while exceeding client expectations.

We are looking for a dynamic and experienced Senior Project Manager to lead our Migration Project. In this freelance role, you will be responsible for overseeing project planning, execution, and delivery, ensuring that all project goals are met within the specified timelines and budgets.Your expertise in IT strategy and project management will be crucial as you collaborate with cross-functional teams to drive project success. This role requires a strategic thinker with strong leadership skills and the ability to adapt to changing project requirements.

Join TransPerfect as a Translation Project Coordinator, where you will oversee the management and successful execution of various language projects. Your role will be crucial in ensuring the timely delivery and quality of translations across diverse assignments.Important: Please submit your CV in English when applying.Key Responsibilities:Manage the full life-cycle of assigned projects, ensuring all deliverables meet quality standards.Effectively balance multiple projects and competing priorities in a dynamic work environment.Follow specific project guidelines and instructions with precision.Collaborate with sales teams to clarify project specifications and requirements.Build and foster strong relationships with freelance translators and proofreaders around the globe.Negotiate terms and conditions with vendors to optimize project outcomes.Coordinate with quality assurance personnel to ensure linguistic accuracy and adherence to project guidelines.Communicate promptly about any issues or updates to relevant stakeholders.Keep sales teams informed with the latest project information as it becomes available.

Position OverviewAs a Translation Project Coordinator at tgs, you will play a critical role in overseeing and facilitating the successful execution of various language projects.Key ResponsibilitiesOversee the full life-cycle of multiple localization projects while thriving in a dynamic and fast-paced environment.Coordinate all stages of project execution and accurately forecast timelines for each phase.Collaborate with sales teams to clarify project specifications and parameters.Negotiate project deadlines and pricing with vendors to ensure optimal outcomes.Build and maintain strong relationships with translators and proofreaders across the globe.Monitor project status and ensure adherence to timelines and budgets.Manage project finances, including budget planning and allocation.Prepare and maintain thorough project documentation to ensure clarity and compliance.Adhere to applicable procedures and standards throughout project execution.Conduct quality checks at various stages to guarantee precision and excellence in deliverables.

Position OverviewThe Translation Project Coordinator plays a pivotal role in overseeing and managing the successful delivery of language projects, ensuring that all tasks are completed on time and to the highest standards.Key ResponsibilitiesOversee the complete life-cycle of numerous localization projects in a dynamic work environment.Coordinate all phases of projects and accurately forecast timelines for each stage.Collaborate with sales teams to clarify project specifications and requirements.Negotiate project deadlines and pricing with external vendors.Build and nurture strong relationships with freelance translators and proofreaders around the world.Monitor project progress and implement necessary adjustments to ensure quality outcomes.Manage project budgets and financials effectively.Prepare and maintain comprehensive project documentation.Adhere to all relevant procedures and guidelines.Conduct quality assurance checks at various stages to guarantee accuracy and excellence.

Join tgs as a Translation Project Coordinator and play a pivotal role in managing and overseeing the successful completion of diverse language projects. This dynamic position requires exceptional organizational skills and the ability to thrive in a fast-paced environment.Note: Please ensure your CV is submitted in English.Key Responsibilities:Oversee the full project life-cycle for assigned language projects, ensuring timely completion.Manage multiple projects and priorities concurrently in a high-pressure environment.Adhere to specific project guidelines and instructions.Collaborate with sales teams to clarify project specifications.Build and maintain strong relationships with freelance translators and proofreaders across the globe.Negotiate terms and agreements with vendors to ensure optimal service delivery.Work closely with quality assurance teams to guarantee that translations meet all requirements and linguistic standards.Proactively communicate any issues or additional information to relevant stakeholders.Promptly share updates with sales personnel as they arise.

Join our dynamic team at Colliers International as a Senior Associate in the vibrant city of Praha. In this role, you will be instrumental in driving strategic initiatives and collaborating with a talented group of professionals committed to excellence in the real estate sector.

Role Overview Delivery Hero SE is hiring a Regional Deployments Portfolio Manager in Praha. This position leads deployment strategies and manages the rollout of new delivery solutions throughout the region. What You Will Do Oversee deployment projects to ensure timely and successful launches Work closely with cross-functional teams to improve operational efficiency Support growth initiatives by coordinating regional rollout activities

The Location Support Specialist at H&M Group plays a key part in keeping daily operations running smoothly in Praha 1. This position collaborates with several departments, supporting efforts to strengthen service and streamline efficiency throughout the business. Core responsibilities Partner with teams from different areas to address operational challenges as they arise Identify ways to enhance processes and improve how services are delivered Apply analytical skills to suggest and help put practical solutions into action Collaboration and impact This role involves frequent interaction with colleagues from various departments, aiming to create a positive impact on both service quality and internal workflows. The focus remains on supporting day-to-day needs and driving improvements where possible.

Join our dynamic team at vilgain, where we're building an innovative e-commerce platform serving all of Europe. Our operations are powered by Odoo ERP and our proprietary WMS, including AutoStore technology. We are on the lookout for a technically adept L2/L3 Application Support Engineer who can ensure our systems remain operational and tackle complex issues beyond simple server restarts.Key Responsibilities:L2/L3 Escalation Point: Manage and resolve intricate incidents in Odoo and WMS that are escalated from the first line of support.Diagnosis and Root Cause Analysis: Conduct analyses to identify root causes, fix application logic, and optimize database performance and integrations.Odoo Core Support: Administer modules (purchasing, manufacturing, inventory, accounting), configure workflows, automated actions, and custom fields.WMS & Logistics: Support inventory flows, pick-pack-ship logic, and hardware communication (AutoStore, conveyors).Integration and Data Management: Debug API (JSON/XML) interactions between the e-shop, Odoo, WMS, and logistics partners.Monitoring and SQL: Write SQL queries for data repairs and reporting, monitor system health using Grafana.Collaboration: Work closely with developers on code reviews and validation of fixes in staging before deployment.Qualifications:3+ years in L2/L3 support: Experience in e-commerce, retail, or logistics preferred.Familiarity with Odoo (v14+) or similar tools: Must understand its logic and be able to configure it (not just use it).Strong SQL/MySQL skills: Ability to write diagnostic queries and interpret EXPLAIN plans.Analytical mindset: Dive deep to uncover the true cause of issues.Communication: Excellent verbal and written communication skills.

Colliers International EMEA is looking for an Accountant to support financial operations in Praha 1. This role centers on managing financial records and upholding compliance with relevant regulations. Role overview The Accountant will handle day-to-day financial recordkeeping and contribute to accurate reporting. Attention to detail and a commitment to regulatory standards are important in this position. What you will do Maintain and organize financial records Monitor compliance with applicable financial regulations Support the team in delivering reliable financial services Requirements Experience in accounting or financial record management Understanding of regulatory compliance in finance Strong attention to detail

Join the dynamic team at Vilgain , a beloved Czech brand revolutionizing the way people perceive food, health, and lifestyle. We pride ourselves on our integrity, passion, and high standards for quality. We are excited to announce an opening for a Store Manager to spearhead our new store in Prague, creating a welcoming environment that customers will love to revisit—not just for our products, but for the atmosphere we cultivate.What Awaits You:Launch and manage our new store in Prague.Develop and lead your team—motivating, scheduling, and organizing work effectively.You will oversee product orders, freshness checks, inventory management, and ensure seamless operations.Attention to detail is paramount—from product displays to store cleanliness and overall ambiance.Create an outstanding customer experience—from product advice to inspiring healthier eating habits.Are You the Right Fit?You possess retail experience and have strong sales skills.You are proactive—always on the move and eager to take initiative.You have at least 2 years of experience managing a store and understand the nuances of retail operations.You are proficient in English and can assist customers with their purchases.You are detail-oriented, noticing every flaw—ensuring everything is in top shape.You have a knack for numbers—able to interpret data and act accordingly.You are a leader by example—taking ownership of the store and your team.

H&M Group seeks a Technical Manager based in Praha 1. This position leads a team responsible for delivering technology solutions that align with company objectives. Role overview The Technical Manager guides a skilled group, ensuring projects meet high technical standards. The role emphasizes improving operational efficiency and supporting business goals through effective technology delivery. Key responsibilities Lead and mentor a technical team on various projects Oversee the delivery of technology solutions that support company priorities Promote and maintain strong technical standards Identify ways to improve operational efficiency across projects Requirements Experience leading technical teams Strong understanding of technology project delivery Commitment to maintaining high technical standards

Role overview Colliers International EMEA is hiring an Architect in Praha 1. This position focuses on designing and developing architectural solutions that improve spaces and user experience. The Architect will work closely with a team of experienced professionals and contribute to projects that require creativity and technical skill. What you will do Design and develop architectural concepts for a range of projects Collaborate with colleagues across disciplines to deliver effective solutions Contribute ideas that enhance both the function and aesthetics of spaces Engage in work that encourages skill development and professional growth

Join us at Vilgain , a rapidly expanding food and e-commerce brand that's revolutionizing the nutrition, home care, and lifestyle products market. We are on the lookout for a passionate Category Manager who possesses a keen sense for product development, is adept with numbers, and excels at building strong supplier relationships. We need someone unafraid to take on responsibility and drive their category forward.Key Responsibilities:Overseeing and developing the assigned product category and product lines for Vilgain – engaging in new product development based on specified requirements.Managing the entire process from receiving the brief to launching the product in the market.Identifying and selecting suitable suppliers, manufacturers, ingredients, and packaging, as well as purchasing and managing supplier relationships.Monitoring trends and scouting for new opportunities.Collaborating closely with production, quality, and purchasing teams to ensure a seamless production process – tracking availability, quality, delivery times, and supplier capacities, while working with marketing on product launches.Who We Are Looking For:Experience in purchasing, preferably with private label production.A passion for food and a desire to make a difference.Strong analytical thinking and the ability to see processes in context.Ability to coordinate multiple areas simultaneously, from production to purchasing.Attention to detail and precision in data, numbers, and processes.A proactive approach with a drive to find more efficient solutions.Results-oriented mindset and the ability to keep things under control.What We Offer:Join a fast-growing e-commerce brand where your work makes a real impact.Be part of a team that works hard, supports each other, and knows how to have fun (and enjoy good food ).5 weeks of vacation and a Multisport card for sports and wellness activities.

TransPerfect is on the lookout for an experienced Senior Salesforce Product Manager to take charge of our CRM operating model in a dynamic and complex global environment. This pivotal role involves establishing structure, clarity, and control throughout the processes of intake, prioritization, and execution. We seek an individual capable of independently managing the model without the need for external guidance.Unlike traditional coordination positions, this role emphasizes ownership. The ideal candidate will possess robust product ownership skills combined with a deep, practical knowledge of the Salesforce platform, empowering them to make informed decisions in technically intricate situations, question ambiguous requirements, and proactively advance delivery.Core Responsibilities:Roadmap and Strategy• Define and sustain a transparent Salesforce roadmap that aligns with business priorities and platform development.• Transform strategic needs into organized initiatives rather than disorganized requests.• Strategically plan and structure the integration of new business units or acquisitions into the Salesforce ecosystem, detailing the approach for merging new teams, data, and processes with existing systems.Backlog and Intake Management• Own and proactively manage the CRM backlog from start to finish.• Implement structured intake processes, ensuring all requests are thoroughly scoped and documented prior to entering the backlog.• Interpret and critically assess business needs, pushing back on vague requirements or those that create unnecessary complexities or conflict with platform best practices.Prioritization and Stakeholder Management• Lead the prioritization efforts across a multifaceted global stakeholder landscape with competing demands.• Apply consistent prioritization criteria under pressure, balancing business value, technical risk, and platform integrity.• Clearly communicate priorities and trade-offs to both technical and non-technical stakeholders.Execution and Governance• Ensure execution clarity by defining stories, setting acceptance criteria, and providing delivery teams with the resources they need for successful implementation.• Uphold governance standards across all CRM change processes.

Join MetGroup as a Power and Gas Portfolio Manager Associate, where you will play a vital role in managing and optimizing our energy portfolio. This position is ideal for individuals looking to advance their careers in the energy sector, working alongside a team of experts who are passionate about sustainable and innovative energy solutions.