About the job
Join the Rallye Motor Company, the leading luxury automotive group in Long Island, as we seek a dedicated BDC Customer Service Representative for our Acura Service Business Development Center (BDC) in Roslyn. We are looking for individuals with full-time availability who possess exceptional customer relations and follow-up skills. If you're eager to grow within a supportive environment that values development and advancement opportunities, we encourage you to apply! This role is ideal for someone seeking a long-term position to leverage their customer service abilities while engaging with a distinguished clientele and becoming part of a dynamic team.
Key Responsibilities:
- Assist the service team by promptly addressing client inquiries.
- Schedule service appointments and accurately log them in E-leads, noting any special requests from clients.
- Manage incoming phone and internet inquiries.
- Provide clients with updates on vehicle repair statuses and other service-related processes.
- Collaborate closely with service advisors.
- Conduct follow-up calls to ensure customer satisfaction.
At Rallye Motor Company, we are dedicated to attracting and retaining a talented, diverse workforce that upholds our commitment to exceptional customer service and automotive excellence. We offer our team members a variety of career opportunities that foster personal growth, work-life balance, and equality. Our competitive benefits, emphasis on employee development, and high earning potential are just a few reasons to consider joining our team!
