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Bilingual Technical Customer Service Associate

Veeva Systems Inc.Ohio - Columbus
Remote Full-time

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Experience Level

Experience

Qualifications

Bilingual in English and SpanishStrong problem-solving skills and a passion for customer serviceExperience with software applications and technical supportAbility to work collaboratively in a team environmentExcellent communication skills

About the job

Join Veeva Systems, a pioneering organization in the life sciences industry, as we revolutionize how therapies reach patients faster. As one of the fastest-growing SaaS companies, we achieved over $2 billion in revenue last fiscal year, showcasing our expansive growth potential.

At Veeva, our core values are paramount: Do the Right Thing, Customer Success, Employee Success, and Speed. We made history in 2021 by becoming a public benefit corporation, dedicated to balancing the interests of our customers, employees, society, and investors.

As a Work Anywhere company, we offer the flexibility to work from home or in the office, empowering you to thrive in your preferred environment.

Be part of our mission to transform the life sciences industry, and make a positive impact on our customers, employees, and communities.

Role Overview

We are seeking passionate customer service professionals who are bilingual in English and Spanish to provide exceptional guidance, advice, and technical support to our users. You will collaborate with the Customer Success team to understand customer success criteria and strengthen our partnerships with clients.
 
If you are dedicated to delivering an outstanding customer experience and are eager to work with cutting-edge software, this is the perfect opportunity for you!

About Veeva Systems Inc.

Veeva Systems is committed to innovation in the life sciences sector, providing cloud-based solutions that empower pharmaceutical, biotechnology, and medical device companies to improve their operations and succeed in a rapidly evolving marketplace.

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