Billing Specialist

Join our dynamic team as a Systems & Digital Operations Specialist. In this role, you will be responsible for optimizing our digital operations and systems to enhance efficiency and drive innovation. You will work closely with cross-functional teams to implement digital solutions that streamline processes and improve user experience.

Role overview prime-system seeks a People Experience Specialist for a full-time position in Lahore, Punjab, Pakistan. The working hours are 3:00 PM to 12:00 AM PKT. This role centers on fostering a positive workplace culture, supporting employee engagement, and helping maintain a healthy work environment. The People Experience Specialist plays an important part in shaping employee experiences and ensuring HR initiatives align with business goals. Main responsibilities Design and implement employee experience programs throughout the employee lifecycle, including onboarding and offboarding. Lead engagement efforts by organizing surveys, managing feedback channels, and launching targeted programs to improve satisfaction. Collaborate with HR and business leaders to nurture a high-performance, inclusive workplace. Analyze employee feedback and HR data to identify trends and suggest practical improvements. Oversee onboarding processes to help new hires integrate smoothly. Support learning, development, and well-being activities for employees. Develop and maintain HR policies, communication strategies, and programs that enhance employee experience. Serve as a main contact for employee questions, resolving issues promptly and positively. Organize internal events, recognition programs, and activities that strengthen company culture. Ensure all people experience efforts reflect company values and objectives. Requirements Bachelor’s degree in Human Resources, Business Administration, or a related field. 3 to 6 years of experience in HR, employee experience, or organizational development. Strong understanding of employee engagement, workplace culture, and HR best practices. Excellent communication and interpersonal skills. Comfort working with HR data and feedback using an analytical approach. Familiarity with HR tools, surveys, and engagement platforms is a plus. Ability to manage multiple initiatives simultaneously and adapt to changing priorities. Location and schedule Based in Lahore, Punjab, Pakistan Full-time position Working hours: 3:00 PM – 12:00 AM PKT

Join Petra Brands as a Retail Operations Specialist and be a vital part of our innovative team dedicated to enhancing consumer experiences. Located in the vibrant Phase 8 DHA, Lahore, we are on a mission to deliver unique and memorable consumer packaged goods across various sectors including party, craft, beauty, personal care, and lifestyle. We pride ourselves on creating products that inspire creativity and connection.In this full-time role, you will report directly to the Operations Manager and work from 4 PM to 1 AM PKT / 5 PM to 2 AM PKT. We are looking for a detail-oriented, proactive, and organized individual with excellent communication skills and an operational mindset.

Join Septem Systems as a Lead Generation Specialist! We are on the lookout for a proactive individual who excels at identifying potential clients and transforming outreach efforts into lucrative business relationships. If you have a knack for researching organizations, engaging with key decision-makers, and nurturing robust lead pipelines, we want to hear from you! Location: Queen’s Road, Lahore Job Type: Full-time | Onsite Timings: 11:00 AM – 8:00 PM Key ResponsibilitiesDevelop and oversee successful lead generation funnelsIdentify and engage with targeted businesses and decision-makersProduce qualified leads via LinkedIn, email campaigns, cold outreach, WhatsApp, and paid marketing strategiesProvide genuine, conversion-ready leadsCollaborate with clients, vendors, recruiters, and internal teams Requirements6 months to 1 year of experience in lead generation or business developmentFamiliarity with web and digital servicesExcellent English communication skillsExperience with LinkedIn outreach, email marketing, and CRM toolsSelf-motivated, organized, and results-driven Submit your CV today!

Pakistan Mobile Communication Limited (PMCL) is hiring a NOC OSS Operations Specialist based in Lahore, Punjab. This position plays a key part in supporting network operations and helping to maintain stable service for customers. Role overview The NOC OSS Operations Specialist monitors network activity using OSS systems, responds to incidents, and assists with troubleshooting. Collaboration with technical teams is frequent to help ensure network reliability. Keeping thorough and accurate records of operational activities is also an important part of this job. What you will do Monitor and manage network operations through OSS systems Respond to incidents and support troubleshooting efforts Work closely with technical teams to ensure network reliability Document operational activities and maintain accurate records Requirements Attention to detail and a strong sense of responsibility Interest in technology and network operations Commitment to maintaining high operational standards

Join our dynamic team at Prime System as a Senior System Administrator - Level III. We are seeking a highly proficient professional with extensive experience in Microsoft Azure, Intune, Entra ID, Active Directory, Microsoft 365, virtualization, patch management, and advanced infrastructure/network troubleshooting. In this role, you will be responsible for maintaining, optimizing, and securing our enterprise systems, ensuring high availability across all infrastructure components.Key ResponsibilitiesCloud & Identity ManagementAdminister, configure, and optimize Microsoft Azure services including VMs, storage, networking, identity, and security.Manage Entra ID (Azure Active Directory) with a focus on conditional access policies, SSO, MFA, identity governance, and role-based access.Design, deploy, and maintain Intune/Endpoint Manager policies to ensure device compliance, security baselines, app deployment, and autopilot provisioning.Microsoft 365 AdministrationAdminister Exchange Online, SharePoint Online, Teams, OneDrive, and the M365 security/compliance center.Implement and enforce M365 governance, retention policies, and DLP standards.On-Premises InfrastructureMaintain and support Active Directory, GPOs, DNS, DHCP, and domain controllers.Manage and troubleshoot virtualized environments (Hyper-V or VMware).Oversee patch management for servers, endpoints, and cloud environments.Network & Infrastructure TroubleshootingProvide advanced Level 3 support for network, server, and endpoint issues.Troubleshoot connectivity, performance, authentication, and security incidents.Collaborate with network/security teams on complex problems and escalations.Security & ComplianceImplement best practices for system hardening, identity protection, and endpoint security.Monitor system performance, audit logs, and security alerts to ensure compliance.Project ImplementationLead initiatives related to cloud adoption, modernization, and infrastructure upgrades.Document technical processes, architecture diagrams, and standard operating procedures.

Position Overview:As a Systems Engineer Level II at Prime System, you will play a vital role in delivering exceptional technical support and innovative solutions to our clients. This position carries significant responsibility, requiring you to troubleshoot intricate issues, implement effective solutions, and collaborate seamlessly with both clients and internal teams.Primary Responsibilities:Deliver advanced technical support to clients, resolving complex hardware, software, and network challenges.Efficiently troubleshoot and resolve escalated incidents and service requests.Provide on-site support at client locations when necessary.Take a leadership role in monitoring and managing client IT infrastructure, ensuring peak performance and reliability.Implement and oversee regular maintenance tasks, updates, and system optimizations.Lead initiatives to resolve challenging IT incidents, document root causes, and implement preventive strategies.Guide and mentor Level I engineers in troubleshooting and resolution techniques.Maintain detailed documentation of client environments, configurations, and support procedures.Contribute actively to the creation of knowledge base articles and training materials.Engage directly with clients to understand their technical requirements and deliver proactive solutions.Communicate effectively with clients, providing status updates, technical insights, and recommendations.Perform additional duties as assigned by management to enhance organizational success.Troubleshoot complex issues within the M365 ecosystem, addressing technical challenges related to M365 services such as Outlook, Teams, SharePoint, OneDrive, and Office applications.Utilize PowerShell to automate repetitive tasks like bulk user management, mailbox configuration, and M365 usage and security reporting.Assist with M365 Security Center responsibilities, including detecting suspicious activities, responding to alerts, and enforcing data loss prevention (DLP) policies.Manage user identities via EntraID, including advanced tasks like role assignments, multi-factor authentication (MFA), and conditional access policies.Handle intricate user permissions for SharePoint, Teams, and other M365 applications involving multiple access control levels or troubleshooting group-based permission issues.Create, update, and remove user accounts, including license assignments and permission configurations.

Job Title: System & Network Administrator (Level I)Job Type: Full-timeIndustry: Managed Service ProviderWork Schedule: Remote/Hybrid/OnsiteTiming: US Time Zone (EST)Please apply if you have the relevant experience and are fluent in English communication.Job Description:The System & Network Administrator will play a crucial role in managing and maintaining the IT infrastructure for various client environments. This position requires technical expertise in system and network administration to ensure the efficient operation and security of both on-premises and cloud-based systems. The administrator will handle a diverse array of systems, including networking equipment, servers, firewalls, virtualization technologies, and cloud services, providing thorough support to ensure business continuity and peak performance.The ideal candidate will have substantial hands-on experience with Microsoft 365, Active Directory, Azure, and various firewall technologies, alongside a robust understanding of virtualization platforms like VMWare. Familiarity with remote access tools, monitoring platforms, and ticketing systems is essential. A proactive approach to problem-solving and the ability to thrive in a fast-paced, multi-client environment are critical.Key Responsibilities:Network and System Administration:Administer and maintain client network infrastructures, including routers, switches, firewalls, and wireless technologies from vendors such as Cisco, SonicWall, Palo Alto, Juniper, F5, HP, and Aruba.Manage and maintain server environments, both on-premises and in the cloud, using Windows Server (2008-2022) and virtualization technologies such as VMWare and Hyper-V.Support and administer Microsoft 365, Active Directory, and Azure environments, including user management, group policies, and cloud-based services.Implement and maintain firewalls and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet to ensure secure remote access and data protection.Security and Compliance:Monitor, configure, and manage security protocols, including intrusion detection/prevention systems, firewalls, and anti-virus solutions.Conduct regular security assessments, vulnerability scans, and patch management to ensure adherence to security best practices.Collaborate with clients to create and implement disaster recovery and business continuity plans.Support and Troubleshooting:Provide Level 1 and Level 2 technical support for system, network, and application issues.Utilize remote management tools to assist clients effectively.

Position Title: Staff AccountantJoin our innovative project accounting team as a Staff Accountant where your detail-oriented and proactive approach will play a vital role in our financial management. Reporting directly to the Project Accounting Manager, you will engage in month-end functions, collaborate with the team, and contribute to the preparation of the company's financial statements in compliance with US GAAP.Key Responsibilities:Lead the month-end close processes for project accounting, ensuring timely preparation and review of journal entries, schedule reconciliations, and trial balance reviews.Prepare quarterly reporting packages encompassing financial statements, debt service coverage ratios, distributions, and other operational reports as required.Collaborate with the treasury operations team to review subcash weekly and bank reconciliations monthly.Assist in the accurate and timely preparation of financial statements and accompanying footnote disclosures in accordance with US GAAP.Maintain various schedules to support financial statements and disclosures.Work collaboratively with different business units to gather operational insights and ensure accuracy in financial disclosures.Support the implementation of new accounting standards and processes related to the ERP system.Provide recommendations for process improvements and efficiencies.Assist with external auditor requests for documentation and information during audits.

Job Title: Trainee Engineer (Internship to Hire Program)Job Location: Arfa Towers Lahore, Pakistan (onsite)Job Timing: 5:00 PM 02:00 PM (EST)About Prime System Solutions:Prime System Solutions is a premier IT service provider dedicated to delivering exceptional talent and cutting-edge solutions to clients worldwide.About the Role:We are excited to announce our three-month IT Engineer Internship to Hire Program, crafted for recent graduates and students eager to gain hands-on experience in Information Technology. This structured program aims to bridge the gap between theoretical learning and practical application, with the potential for a full-time job offer upon successful completion.Program Highlights: Engaging, hands-on training covering network administration, cybersecurity, cloud computing, system integration, and customer support. Development of critical IT skills, including Office 365, Active Directory, Azure, VMware, virtualization, and ticketing systems. Real-world experience in a Managed Service Provider (MSP) environment, focused on delivering IT solutions to US clients. Personalized mentorship from industry experts, collaborative projects, and exposure to the latest technologies. Involvement in IT projects tailored to US customers, simulating real-world scenarios in a global IT landscape. Successful participants will transition to full-time roles, engaging in challenging IT projects with US customers. This opportunity is perfect for aspiring IT professionals looking to thrive in a dynamic global IT industry.

Prime System Solutions is an innovative IT company specializing in service delivery and resource augmentation. We are committed to empowering organizations by providing highly skilled professionals across three essential sectors: Service Delivery, Operations, and Talent Acquisition.Our Management Trainee Officer (MTO) program is meticulously crafted to cultivate recent graduates into future leaders. By immersing you in these core verticals, we align your career trajectory with your performance, interests, and skills.Work Timings: (Please apply only if the following timings suit your schedule)First Shift: 2 PM - 11 PMSecond Shift: 5 PM - 2 AM (Night Shift)Role OverviewAs a Management Trainee Officer (MTO) at Prime System Solutions, you will embark on a structured career development journey aimed at establishing a solid professional foundation. This program will introduce you to the fundamental functions of our organization, providing exposure to Service Delivery, Operations, and Talent Acquisition. Through hands-on projects, mentorship, and performance assessments, you will acquire practical skills and understand how each vertical contributes to our overall success.Your initial duties will concentrate on supporting business processes and learning organizational systems. As you progress, your career path will be tailored to your performance, interests, and demonstrated strengths, ensuring you are positioned in the sector where you can excel and make a significant impact.

Job Title: Accounts Payable SpecialistWork Schedule: American (EST)Work Arrangement: Onsite/HybridWe encourage candidates with relevant experience and fluency in English to apply for this exciting opportunity.Job Overview: As a Senior Accounts Payable Specialist, you will oversee the payment processing function, ensuring that invoices are verified, processed, and payments to vendors and suppliers are executed accurately and on time. This role demands meticulous maintenance of financial records, account reconciliation, resolution of any payment discrepancies, and effective collaboration with both internal teams and external vendors.Key Responsibilities:Adhere to and uphold company standards and processes for predictable outcomes.Manage the entire accounts payable cycle efficiently.Review and process vendor invoices to ensure accuracy and compliance with company policies.Match invoices with purchase orders and receiving documentation for proper authorization.Accurately code and enter invoices into the accounting system.Reconcile vendor statements and address discrepancies.Prepare and execute payment runs, including checks and electronic transfers, while adhering to payment terms.Oversee the approval process of expense reports and credit card transactions.Collaborate with internal departments for necessary approvals and to resolve invoice-related issues.Address and resolve complex inquiries from the accounts payable team.Respond promptly to vendor inquiries and rectify payment discrepancies.Develop metrics to showcase team performance and identify areas for improvement.Assist in month-end and year-end closing activities, including accrual preparation.Maintain organized and accurate accounts payable records and documentation.Stay informed about best practices in accounts payable and changes in accounting regulations.Support Finance leadership in analyzing AP-related data for strategic decisions.Provide mentorship to junior accounts payable specialists.Additional ResponsibilitiesMaintain accurate timekeeping records.Receive constructive feedback from peers and superiors.Escalate complex issues to senior team members as necessary.Participate actively in team meetings and training sessions.

Job Title: Accounts ExecutiveExperience: 3–5 YearsLocation: Arfa Technology Park, LahoreEmployment Type: Full-timeJob SummaryJoin our team at Prime-System as an Accounts Executive. We seek a meticulous professional with 3 to 5 years of relevant experience in accounting operations. The successful candidate will have robust knowledge in payroll processing, accounting data entry, and Odoo ERP, and must be adept at managing daily financial operations accurately and efficiently.Key ResponsibilitiesOversee daily accounting entries, including but not limited to vouchers, invoices, receipts, and journal entries.Manage payroll processing, ensuring precise salary calculations, deductions, allowances, and timely payments.Maintain meticulous employee payroll records while adhering to statutory compliance related to payroll.Conduct data entry and reconciliation of financial transactions using Odoo ERP.Keep accurate records of general ledger, accounts payable, and accounts receivable.Assist in monthly and year-end closing activities.Ensure proper documentation and organization of financial records.Collaborate with HR for payroll inputs and employee financial data.Support internal and external audits by providing necessary data and reports.Adhere to company policies and accounting standards.RequirementsBachelor’s degree in Accounting, Finance, Commerce, or a related field.3–5 years of relevant accounting experience.Proven experience in payroll processing is essential.Exceptional data entry skills with a keen attention to detail.Hands-on experience with Odoo ERP is mandatory.Solid understanding of basic accounting principles.Proficiency in MS Excel, including basic formulas, reconciliation, and reporting.Ability to handle multiple tasks and meet tight deadlines.NOTE: Immediate joiners will be given preference.

We are looking for an exceptionally organized and skilled IT Infrastructure Project Manager to spearhead and oversee the planning, execution, and successful delivery of infrastructure projects. This pivotal role requires adept management of cross-functional teams to ensure project milestones are achieved while delivering top-notch infrastructure solutions within the stipulated time and budget constraints.Key Responsibilities:Strategically plan, execute, and finalize infrastructure projects in accordance with established deadlines and budgetary guidelines.Collaborate with stakeholders to define project scope, objectives, and deliverables.Create comprehensive project plans, timelines, and resource allocation strategies.Facilitate coordination between internal teams and external vendors for seamless execution.Identify and mitigate risks, manage issues, and adapt to changes in project scope, schedule, and costs.Ensure adherence to company policies, industry best practices, and regulatory standards.Provide regular updates on project status, risks, and challenges to stakeholders and senior management.Conduct thorough post-project evaluations and integrate lessons learned into future projects.

Position Title: Senior Financial Analyst Job Type: Onsite (Lahore/Islamabad)Timing: US Time Zone (EST)Role OverviewWe are on the lookout for a proactive and detail-oriented Senior Financial Analyst to join our team at prime-system. This role will play a crucial part in supporting our Financial Planning & Analysis (FP&A) and reporting functions. The primary focus will be on producing monthly actuals reports, monitoring weekly sales metrics, conducting Annual Recurring Revenue (ARR) performance analyses, tracking sales commissions, as well as forecasting and budgeting activities.The ideal candidate will possess a strong sense of ownership over their work, be capable of independently resolving challenges, and embody a startup mentality by being adaptable and innovative in building new processes and implementing effective tools.Key Responsibilities:Monthly Actuals & ReportingLead the monthly close actuals reporting, including management Profit & Loss (P&L), balance sheets, cash flow statements, revenue details, and variance analysis against budget and forecast.Generate consistent and reliable monthly reporting outputs for leadership review.Weekly Sales & Revenue MetricsCompile weekly reports on sales, bookings, and ARR fluctuations using Salesforce data.Analyze performance against targets, identifying and flagging significant trends or anomalies.Ensure the accuracy and consistency of sales and revenue metrics.SaaS & Professional Services AnalysisEvaluate core SaaS metrics, including ARR, churn, retention, expansion, and bookings.Assist in financial reporting for the professional services segment, which includes:Tracking services backlogAssessing business unit profitability and marginCommissions, SPIFFs & Process DevelopmentOversee sales commission tracking, payout calculations, and reporting processes.Take charge of new or evolving commission initiatives, leveraging new Salesforce tools and models.Enhance documentation, controls, and the repeatability of commission processes.Forecasting, Budgeting & PlanningAssist in preparing monthly and quarterly forecasts and annual budgets, focusing on revenue, headcount, and operating expense planning.Maintain and refine forecast models, assumptions, and driver-based planning logic.Evaluate forecast outcomes versus actuals and integrate insights into future planning cycles.Qualifications:8–12+ years of progressive experience in finance, with a strong emphasis on FP&A.Demonstrated senior-level expertise in forecasting, budgeting, and strategic financial planning.Hands-on experience with NetSuite Planning & Budgeting, Salesforce, and commission management or SPIFF tools.Advanced financial modeling and Excel skills are essential.

Role Overview Careem is seeking a Product Operations Lead based in Karachi or Lahore, Pakistan. This position guides the daily operations of product teams, focusing on delivering solutions that fit customer needs and maintain high standards across platforms.

Join our innovative team at Prime System as a Junior Odoo Developer! In this role, you will have the opportunity to work with cutting-edge technology and contribute to exciting projects that drive our business forward. You will collaborate with experienced developers and gain hands-on experience in Odoo development, customization, and implementation.We are looking for a passionate and motivated individual who is eager to learn and grow in the field of software development. As part of our team, you will be involved in various stages of the software development lifecycle and will play a key role in helping our clients optimize their business processes.

Join our dynamic team at Septem Systems as a Project Coordinator. We are in search of a dedicated professional who is enthusiastic about project management, adept at collaborating with diverse teams, and committed to achieving project milestones.As a Project Coordinator, you will play a key role in supporting project management efforts, ensuring seamless communication, and facilitating the successful execution of software projects.

Devsinc is on the lookout for a talented Product Analyst to enhance the design, execution, and ongoing refinement of our hospitality data and integration solutions. This mid-level position is perfect for individuals with practical experience in implementing Property Management Systems (PMS) and integrating them with financial services, payment gateways, and booking systems within the hotel industry. The Product Analyst will closely collaborate with product managers, engineers, and implementation teams to identify, gather, and validate the data essential for delivering analytics, reconciliation, and correction functionalities through robust data platforms.Key ResponsibilitiesWork alongside product and engineering teams to establish and document requirements for seamless data integration across PMS, finance, payment, and booking systems.Identify and extract necessary data through APIs, standard or custom reports, or UI scraping techniques.Ensure data fields are accurately mapped and validated to maintain data flow consistency across various backend systems and applications.Assist in product development by guaranteeing precise data acquisition and integrity for analytics and reporting solutions.Evaluate customer workflows and system configurations to pinpoint integration or data quality challenges.Coordinate with implementation and QA teams to test and verify successful data integration in client environments.Create clear specifications, diagrams, and documentation to facilitate cross-functional technical understanding.Provide insights for product enhancements by offering feedback on data quality, usability, and performance.