About the job
Encora is seeking a Business Analyst focused on Trade Finance Channels Development to join the team in Kuala Lumpur. This position centers on supporting the delivery and enhancement of the Trade Finance System, with a strong emphasis on operational efficiency, compliance, and cross-functional collaboration.
Role overview
This role involves leading the end-to-end implementation of the Trade Finance System. The Business Analyst will collect and document business requirements, review functional specifications, and manage user acceptance testing (UAT). Ongoing responsibilities include supporting system rollouts, monitoring post-production performance, and ensuring that enhancements reflect operational needs and regulatory standards.
Key responsibilities
- Oversee the delivery of the Trade Finance System project, including requirements gathering, documentation, and UAT test script development and execution.
- Plan and execute UAT, validating that system functionality matches business requirements and real-world trade operations scenarios.
- Work closely with teams in Trade Operations, Product, Technology, and Compliance to align system requirements with workflows and regulatory obligations.
- Prioritize and manage system enhancements based on stakeholder feedback, supporting continuous improvement.
- Review trade finance documentation and transactions for accuracy and compliance with international regulations and internal policies.
- Help develop and refine trade finance policies, standard operating procedures, and best practices, integrating system capabilities with operational insights.
- Investigate and resolve operational issues related to trade finance transactions to ensure timely and accurate processing.
- Coordinate with Risk, Compliance, and Operations departments to support seamless transaction processing and system integration.
- Facilitate training sessions for internal teams and clients on system usage and trade finance processes.
- Use trade finance platforms to monitor, process, and report on transactions, ensuring adherence to operational procedures.
Collaboration and impact
This position works at the intersection of technology, operations, and compliance. The Business Analyst will play a key part in shaping system capabilities and operational processes, contributing to both day-to-day efficiency and long-term improvements in trade finance channels.
