Captain Experience Associate

CareemAmman, Jordan

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.

Experience Level

Entry Level

Qualifications

The ideal candidate should possess strong communication skills, a customer-oriented mindset, and a passion for helping others. Prior experience in customer service or a related field is preferred. A bachelor's degree or equivalent experience is a plus. Candidates should be proficient in both Arabic and English.

About the job

Join Careem as a Captain Experience Associate and play a pivotal role in enhancing the experience of our captains. This position involves engaging with our driver-partners to ensure their needs are met effectively and efficiently. You will be responsible for resolving issues, providing support, and facilitating a smooth operation for our captains. Your role will also include gathering feedback to continuously improve our services.

About Careem

Careem is the leading technology platform for the greater Middle East, providing a wide range of services including ride-hailing and delivery. Our mission is to simplify the lives of our customers and empower our captains by providing them with opportunities in the gig economy.

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