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Client Access Representative

On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate will possess strong communication skills and have a passion for helping others. We are looking for someone who is detail-oriented, organized, and capable of managing multiple tasks efficiently. A background in customer service is preferred, along with proficiency in relevant software applications.

About the job

Colorado Coalition seeks a Client Access Representative in Denver, CO. This position serves as the initial point of contact for clients, helping them with questions and guiding them to the right services. The role supports a welcoming experience for every client who reaches out.

What You Will Do

  • Respond to client inquiries in person, by phone, or electronically
  • Provide clear information about available services and next steps
  • Maintain a positive, professional, and empathetic approach in all interactions
  • Help ensure clients move smoothly through the intake or service process

What Helps You Succeed

  • Strong communication and listening skills
  • Ability to connect with people from diverse backgrounds
  • Patience and empathy when handling sensitive situations
  • Attention to detail and reliability

About Colorado Coalition

Colorado Coalition is a leading organization dedicated to supporting individuals and families in need across the state. Our mission is to provide comprehensive services and advocacy, helping to build a stronger community. We value our employees and strive to create a positive work environment that promotes growth and development.

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