Client Operations Analyst

✨ OverviewTetrix is an innovative and rapidly expanding startup dedicated to empowering institutional investors to make informed decisions in alternative markets—think of us as a Bloomberg tailored for private markets. Our cutting-edge, AI-driven product streamlines disorganized, unstructured private market data into actionable insights in real-time. We achi…

DailyPay enables employees to access earned wages instantly, delivering on-demand pay solutions for organizations throughout the United States. Based in New York City, the company partners with major employers to help improve workforce motivation, retention, and financial wellness. DailyPay also has operations in Belfast. More details are available at the DailyPay Press Center. Role overview The Strategic Finance - Commissions Analyst plays a key part in financial planning and analysis, working closely with teams such as Sales, Marketing, Customer Success, Call Center, and Revenue Operations. The role centers on detailed financial analysis, forecasting, budget review, and managing the variable compensation process. Projects often require solving complex business challenges and supporting company-wide strategic objectives. Main responsibilities Work with teams across the business to build and update financial models, forecasts, and budgets. Analyze budget variances, identify trends, and present findings to support business decisions. Proactively seek out and take on additional projects as current tasks are completed. Conduct in-depth financial analysis and recommend ways to optimize costs and drive revenue growth. Assist in preparing financial reports and presentations on a monthly, quarterly, and annual basis. Support annual budgeting and strategic planning cycles. Monitor key performance indicators and provide analytical insights on financial and operational performance. Partner with business units to develop financial models for new projects and evaluate investment opportunities. Oversee the monthly and quarterly commission analysis and reporting process. DailyPay welcomes applications from candidates even if not every qualification is met.

About Us:At DailyPay, we're revolutionizing how employees access their earnings. As a leading worktech firm, we provide an innovative on-demand pay solution, utilizing a highly acclaimed technology platform to strengthen the bond between employees and their employers. This unique voluntary benefit not only enhances employee motivation and retention but also fosters financial well-being outside of work. Our headquarters is located in the vibrant New York City, with operations spanning across the United States and Belfast. For further information, please visit DailyPay's Press Center.The Role:We are on the lookout for a driven Senior FP&A Analyst to become an integral part of our Strategic Finance (StratFin) team. You will take charge of our Anaplan environment, acting as the primary architect and technical lead. Your responsibilities will encompass designing scalable models for enterprise-wide forecasting, planning, and reporting, while also managing workforce economics, compliance, and reconciliation frameworks that ensure financial integrity across the organization. This is a unique opportunity to influence both the financial systems engineering and core FP&A, providing critical infrastructure and insights for our leadership team.Location: Hybrid (3 days in-office) at our New York City headquarters.How You Will Make an Impact:Anaplan Architecture & Ownership: As the lead Anaplan developer, you will be the main technical contact for the Finance function, responsible for designing, building, and maintaining the models, modules, and dashboards that support enterprise planning while continuously refining data structures and logic flows.Workforce & Headcount Planning: Oversee headcount targets, track expenditures against plans, and provide variance analysis to empower leadership to make informed, data-driven decisions regarding hiring and organizational growth.Compliance & SOX Leadership: Lead SOX compliance initiatives within Finance. Design, implement, and test crucial internal controls to ensure financial reporting processes are audit-ready and adhere to stringent regulatory standards.Guardian of Integrity: Establish and manage rigorous reconciliation processes across master data, revenue models, and expense plans to guarantee utmost accuracy in all organizational reporting channels.

LISC stands as one of the largest community development organizations in the United States, dedicated to fostering vibrant and resilient communities nationwide. By partnering with residents and local organizations, LISC strives to bridge gaps in health, wealth, and opportunity, enabling communities to thrive. We accomplish this through grants, loans, equity financing, and by offering technical assistance and capacity building to those at the grassroots level. Position OverviewLISC is on the lookout for a motivated Analyst to join our Charter School Financing (CSF) team. This role involves exploring innovative financing solutions to support high-quality charter schools amidst financial challenges. The Analyst will monitor, report on, and manage LISC’s charter school portfolio, ensuring compliance with Department of Education mandates and preparing due diligence reports for our charter school loan portfolio. Staying up-to-date with city and state market trends relevant to our schools will be crucial.The Analyst will serve as the primary relationship manager for existing loans, tracking performance and maintaining awareness of academic metrics, enrollment figures, charter renewals, and leadership transitions. They will assist the lending team by providing market insights and academic analyses as required.Frequent portfolio performance updates and impact summaries will be part of the Analyst's responsibilities. Additionally, the Analyst will anticipate loan pay-offs and manage NMTC transaction unwinding as necessary. Amendments to loans beyond the initial origination period will fall under the Analyst’s jurisdiction. Relationship-building within the charter school lending sector is key, including presenting at conferences and participating in industry committees. This position requires travel for site visits, industry events, and meetings with the Department of Education. The Analyst will report directly to the Director of Lending for Charter School Financing.

Finance and Business Operations LeadFinance · New York CityFull-time NYC-based $150,000–200,000About MutinyFounded by veterans of GTM teams, Mutiny addresses the critical challenge of resource dependencies that stifle growth. We believe that the individuals closest to our customers possess the insights needed to innovate, yet they often lack the tools to act swiftly. Our mission is to empower sales and marketing teams with an AI-native platform that accelerates the creation of high-quality, on-brand customer experiences that truly resonate with buyers.We are tackling one of the most intriguing challenges in technology today: how to effectively scale 1:1 marketing while eliminating bottlenecks across GTM teams. We aim to provide every sales representative with the capabilities of a full marketing team.Role OverviewAs Mutiny grows, our challenges evolve. It is essential to gain insights into the operational mechanics of our business as we move beyond mere execution tasks. We need clarity on revenue streams, conversion drivers, and the effectiveness of various segments, pricing, and GTM strategies.We are seeking a Finance & BizOps Lead who can synthesize data, systems, and revenue into actionable strategies. Your expertise will help us bridge the gap between insights and implementation.Key ResponsibilitiesYou will take ownership of our financial and operational growth model. Your responsibilities will include:Developing and maintaining realistic revenue and funnel modelsCollaborating with GTM teams to understand outcome determinantsIdentifying inefficiencies and potential revenue opportunitiesCreating systems and workflows that enhance operational efficiencyThis position transcends traditional reporting; it is about transforming insights into strategic actions that drive results.

Join the Method TeamAt Method, we've revolutionized the way individuals connect to their financial accounts. Our innovative API combines real-time liability connectivity with instant payment execution, making it seamless for users to link their financial accounts to the applications and services they prefer.With over 45 million users and 350 million liability accounts connected without credentials, we've processed more than $2.5 billion in payments, enabling users to save millions in interest. One in three credit cards in the U.S. is part of the Method ecosystem, and leading financial institutions such as SoFi, Bilt, Cleo, Sezzle, Figure, and Aven depend on our APIs to deliver exceptional experiences to millions of consumers.Our dynamic team of over 50 professionals operates across multiple offices in Austin, San Francisco, New York City, and Washington D.C. We're excited to maintain our momentum in collaboration with top investors and advisors from Andreessen Horowitz, Emergence Capital, Y Combinator, Avra, and Ardent. To discover more about us, visit our blog!Your ImpactAs the Finance and Business Operations Lead, you will spearhead high-impact projects and forge partnerships that enhance our business value. This role entails analyzing finance, product, and business data. Example projects may include optimizing gross margin, developing pricing strategies and tools, identifying new data partnerships, and creating product analytics dashboards. You will primarily collaborate with our Head of Finance and Business Operations and COO, while engaging in cross-functional projects that require cooperation with various departments.Your ResponsibilitiesShape the Future: Take a central role in our financial forecasting and investor relations, effectively communicating our vision and performance to stakeholders as we navigate our growth journey. You will be tasked with building and maintaining the financial model for the business.Uncover Insights: Utilize your SQL proficiency to analyze data and uncover actionable insights that directly impact our key partnerships, target setting, and business strategies. You will support essential product partnerships focused on driving margin optimization, product innovation, and overall growth.Empower Decision-Making: Serve as the crucial link between data and strategy by analyzing potential partnership opportunities, tracking key metrics, and working with cross-functional teams to ensure our financial forecasts and targets are consistently data-driven and forward-looking.

About EliseAIAt EliseAI, we are transforming critical sectors such as housing and healthcare. Access to quality housing and healthcare is vital, yet often challenging to attain. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, minimize costs, and elevate the user experience for everyone involved.Housing: We simplify the apartment rental process by streamlining tours, lease signings, maintenance requests, and communication with property teams, consolidating everything needed for a home into one platform.Healthcare: We facilitate appointment scheduling, intake form completion, and communication with providers, allowing patients to focus on their health rather than paperwork.With EliseAI, organizations can reduce manual labor, enhance accessibility, and provide a seamless experience across essential services. We recently secured a $250 million Series E funding round led by Andreessen Horowitz to accelerate our mission.About The RoleWe are seeking a Deal Operations Analyst to enhance and scale our deal booking and contract generation processes within our Commercial Organization. This role is positioned at the intersection of Sales, Finance, and Legal, playing a crucial role in ensuring accurate, efficient, and compliant deal bookings.You will be responsible for generating contracts, reviewing deals, and spearheading process improvement initiatives, while also supporting broader sales operations such as data hygiene and ad-hoc operational projects. This position is perfect for detail-oriented individuals who take ownership and enjoy optimizing systems and workflows.Key ResponsibilitiesCreate customer contracts for the Commercial Sales Organization, ensuring accuracy and compliance with approved commercial terms.Review and activate deals as part of the deal-booking process, validating pricing, approvals, compliance, and required documentation.Daily operations within Salesforce and CPQ, including opportunity management, quoting, approvals, and order submissions.Identify and implement opportunities to enhance and streamline the Quote-to-Cash process, thereby reducing cycle times.

Join Normal Computing | Exceptional Career OpportunitiesAt Normal Computing, we develop cutting-edge software and hardware solutions that drive advancements in technology. Our work supports the semiconductor industry, critical AI infrastructure, and the vast systems that sustain our world. We operate as a unified team across cities including New York, San Francisco, Copenhagen, Seoul, and London.Your Role in Our Vision: We are on the hunt for a Business Operations Finance Manager who will play a pivotal role in designing and sustaining the financial operating framework essential for Normal’s next growth phase. This is not merely a back-office accounting position; it is a high-stakes, high-context role that integrates with company priorities, engineering, and execution. You will collaborate closely with our leadership team to ensure that our capital is allocated with the same precision as our engineers apply to silicon. You will spearhead our transition to a robust global financial infrastructure, providing our leadership team with the real-time insights crucial for making informed decisions regarding capital allocation, hiring, and operational strategies.The Business Operations team is dedicated to enhancing the success of all teams at Normal by constructing and scaling the company's operational framework. We optimize our operational systems to enable clear decision-making, enforce execution rigor, manage and report finances, and cultivate relationships with key strategic partners. Our team blends high capability with humility, stepping in wherever needed to secure Normal's long-term success. Members of the Business Operations team possess deep expertise in specific areas while maintaining the breadth to drive complex, high-priority projects in collaboration with Go-To-Market, People Operations, Product, and Engineering.This is a challenging, high-visibility opportunity that will allow you to gain diverse operational experience in a dynamic startup environment at the forefront of AI, while influencing critical initiatives that shape Normal’s growth and success.

The City of New York is seeking a Director of Operations for the Division of Preservation Finance. This position plays a key part in managing operational strategies and financial initiatives that contribute to preserving the city's cultural heritage. Role overview The Director of Operations leads a team dedicated to supporting preservation finance. The role involves overseeing daily operations, guiding staff, and ensuring resources are used effectively. The focus is on maintaining high standards in operational procedures while advancing the division's mission. Key responsibilities Develop and implement operational strategies for the division Oversee financial management initiatives related to preservation efforts Lead and support a team of professionals Ensure resources are allocated efficiently Promote best practices in operational procedures Location This position is based in New York City.

Why Join Shiftsmart?Revolutionizing Labor Solutions. At Shiftsmart, we are pioneering a labor platform that integrates comprehensive workforce management technology with a rapidly expanding global network of 5 million flexible workers. We cater to the labor needs of some of the largest corporations, including Circle K, Pepsi, Dollar General, and Starbucks. Our innovative business model breaks down jobs into manageable shifts, allowing workers to engage with multiple companies through our digital marketplace. As one of the fastest-growing startups in the nation, we've experienced growth rates of 2-3 times annually since our inception and have successfully raised over $120 million from leading investors such as D1 Capital and Imaginary Ventures. And this is just the beginning.Our Mission: To establish the world's foremost platform for hourly workers and enterprises, fostering flexibility, choice, and upward social mobility.Join Our Growth Journey. This is a unique opportunity to be part of a rapidly scaling business that is transforming the hourly labor landscape and tapping into a $2 trillion opportunity in the U.S. alone.Make an Impact. Collaborate with a team that encourages and challenges each other to build a remarkable business, creating flexibility and social mobility for workers worldwide.Shape Your Career Path. Experience accelerated professional development while working alongside a world-class team hailing from top technology firms (e.g., Uber, Airbnb, Google, Amazon), prestigious business schools (e.g., Harvard Business School, Stanford GSB, Wharton), and elite consulting firms (e.g., Bain, BCG, Goldman Sachs).Master Execution. We believe in the principle that #ExecutionIsBinary, and we are committed to helping you hone this essential skill for your future endeavors.Team Mission:The Strategic Finance team is dedicated to empowering the company to make informed, swift decisions regarding investment in time and resources. We work closely with operational teams to convert business activities into distinct financial insights—whether it's pricing new customers, forecasting performance, or analyzing profitability at the customer or market level. This role translates operational decisions into P&L impacts, ensuring that capital is allocated to high-return opportunities while enhancing efficiency in our current operations to unlock further growth.

TransPerfect seeks an Operations Analyst focused on supplier management to join the corporate operations team in New York City. This role centers on supporting vendor management, handling corporate purchasing, reconciling credit card transactions, and coordinating facilities projects. Success in this position comes from improving processes, juggling multiple priorities, and communicating clearly with both colleagues and external partners. What you will do Manage IT receipts and complete monthly credit card reconciliations. Process purchase requests from internal departments and ensure timely follow-up. Build and maintain relationships with vendors across different service areas. Collaborate with internal stakeholders to keep projects on track and meet deadlines. Audit, negotiate, and oversee service accounts such as postage machines, water coolers, and printers/copiers. Supervise the daily operations of the corporate cell phone program. Coordinate local office facilities projects, including HVAC, plumbing, electrical, and construction work. Assist with collecting signatures from C-level executives for administrative tasks. Support and manage global logistics accounts. Take on additional assignments from the COO and senior management as needed. Location This role is based in New York City, New York, United States.

The City of New York seeks an Operations Analyst to join its team in New York City. This position centers on enhancing city operations by assisting with important projects and refining everyday processes. Key responsibilities Review operational data to identify trends and highlight opportunities for improvement. Prepare reports and recommendations to support leaders in making informed decisions. Contribute to the rollout of strategies designed to improve the effectiveness of city services.

About impact.comimpact.com stands as the premier commerce partnership marketing platform globally, revolutionizing how businesses expand by enabling them to discover, manage, and scale partnerships throughout the customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to achieve performance-driven growth through genuine relationships. Our award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—integrate all partner types into a single cohesive platform. As recommendations become increasingly pivotal for consumers, impact.com ensures brands are present where it counts. Over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, leverage impact.com to support more than 350,000 partnerships that generate measurable business outcomes.Your Role at impact.com:The Senior Revenue Operations Analyst role offers a thrilling opportunity to engage with a global team within a rapidly expanding go-to-market (GTM) organization. You will play a vital role in facilitating GTM growth by providing insightful reporting and analysis on revenue-generating activities. Additionally, you will contribute to the design, implementation, and optimization of effective sales processes and tools on a worldwide scale.What You'll Do:Lead strategic RevOps projects from inception to execution, ensuring global adoption and alignment.Transform intricate sales data into actionable insights and present strategic recommendations to GTM leadership.Evaluate and enhance global GTM processes, acting as the project manager for cross-functional improvements.Serve as the strategic business owner and expert user of the Salesforce-centered technology stack, overseeing its roadmap and integrations.Craft and deliver impactful reporting frameworks and dashboards that monitor key performance indicators (KPIs) for essential sales initiatives.Steer change management initiatives, creating documentation and communication strategies to facilitate new global undertakings.

Join MongoDB as a Principal Analyst in our Go-To-Market Operations team, where you will play a pivotal role in shaping our strategic initiatives. This position invites you to leverage your analytical prowess to enhance our sales performance, optimize our go-to-market strategies, and contribute to our growth trajectory.Your contributions will directly impact our decision-making processes and operational efficiency. If you are passionate about data-driven insights and thrive in a fast-paced environment, we want to hear from you!

Join phia as a Finance & Strategy Associate, where you will play a crucial role in supporting our financial planning and strategic initiatives. This position will involve analyzing financial data, preparing reports, and collaborating with cross-functional teams to drive business growth. If you are passionate about finance and strategy, and eager to make an impact in a dynamic environment, we want to hear from you!

TransPerfect is hiring an Operations Analyst with a focus on Supplier Management in New York City. This position centers on monitoring supplier performance and identifying ways to improve internal processes. What you will do Review and assess supplier performance to ensure standards are met Work closely with teams throughout the company to support operational efficiency Help strengthen supplier relationships and contribute to business value Collaboration This role requires frequent interaction with colleagues in different departments. Expect to share insights and coordinate efforts that support both supplier management and overall company goals.

At Profound, we are dedicated to empowering companies to comprehend and manage their AI presence effectively. By pioneering a new category that merges AI, search, and brand visibility, we assist brands in measuring and influencing their representation across platforms like ChatGPT, Perplexity, Gemini, and more.We are seeking a Strategic Finance and Operations Associate, an integral early finance hire, to establish the financial framework of one of the most rapidly advancing companies in the AI sector. This multifaceted role is dynamic, hands-on, and highly visible, offering you the chance to collaborate with every team at Profound; no two weeks will be the same.The ideal candidate will hold themselves to high standards, move swiftly while maintaining attention to detail, and excel when given the autonomy to lead projects from inception to completion.

TransPerfect supports businesses as they navigate global markets, offering translation, multicultural marketing, website globalization, legal support, and technology solutions tailored to a variety of business needs. Role overview The Operations Analyst - Corporate Real Estate works closely with TransPerfect's facilities and infrastructure teams. This position supports supply management and other operational functions, providing data and insights to help leadership make informed decisions. The analyst addresses global real estate needs, including space planning and comparative analysis, and assists with the management of leased facilities worldwide. Key responsibilities Collaborate with real estate brokers to gather and analyze leasing options. Evaluate real estate alternatives and present data-driven recommendations. Coordinate property tours and collect feedback by working with brokers and internal teams. Prepare executive summaries of operational data for the COO. Create CAD layouts for potential leased spaces. Develop cost comparisons and recommendations to support real estate decisions. Assist with lease negotiations alongside the legal team and management. Location This role is based in New York City, New York, United States.

About BleeAt Blee, we are revolutionizing traditional workflows that often rely on spreadsheets and emails, by introducing AI-driven software that unifies organizations to meet compliance requirements swiftly, thoroughly, and transparently. Our platform is already utilized by thousands of active users from numerous enterprise-grade clients under long-term contracts. Our leadership team boasts experience from prestigious companies such as Adobe, Chime, PayPal, AWS, Wachtell, Harvard Law, and Columbia Law.We have created an innovative platform tailored to address the unique challenges faced by our customers from start to finish. We believe that the ideal candidates for Blee will not only be adept problem solvers but will also relish the challenge of identifying the specific needs of our users, many of whom are new to this type of product.With offices in downtown San Francisco and a new location in NYC on the horizon, most of our team operates between these two vibrant regions.The RoleWe are seeking an entry-level Business Operations Analyst who is eager to make a significant impact from Day 1. In this role, you will support the executive team, helping the company to operate efficiently, remain aligned, and achieve high performance.Growth TrajectoryThis position offers an opportunity for ownership and rapid personal growth, challenging you to evolve swiftly as the company scales. We envision you becoming a valuable thought partner as you progress in your career.What You’ll DoTriage and execute for leadership – Be the first point of contact for the Head of Ops & Product and the CEO, managing incoming requests, prioritizing urgent matters, and addressing what you can directly.Own product quality – Conduct quality assurance on new features before launch, document bugs, perform live product spot-checks, and assist in coordinating fixes.Manage customer communications – Compose and distribute announcements, release notes, and other customer-facing updates; manage support escalations as necessary.Track and synthesize product feedback – Develop a system for logging customer requests and identifying patterns to share with the product team.Create explainer content – Produce instructional videos for customers, internal training, and sales enablement.