Client Operations Representative

VivaBerlin, Berlin, Germany

On-site Full-time

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Experience Level

Entry Level

Qualifications

Proven experience in client support or operations. Strong communication and interpersonal skills. Ability to troubleshoot and resolve client issues effectively. Proficiency in using CRM software and other relevant tools. Fluency in English; additional languages are a plus.

About the job

As a Client Operations Representative at Viva, you will play a pivotal role in ensuring seamless communication and exceptional service delivery to our valued clients. You will be responsible for managing client inquiries, resolving issues, and maintaining a high level of client satisfaction. Your contributions will directly impact our client retention and overall success.

About Viva

Viva is a dynamic company based in Berlin, Germany, dedicated to delivering innovative solutions and exceptional service to our clients. Our team is passionate about fostering a collaborative environment where creativity thrives. Join us as we continue to grow and make a significant impact in our industry.

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