Client Operations Representative

As a Client Operations Representative at Viva, you will play a pivotal role in ensuring seamless communication and exceptional service delivery to our valued clients. You will be responsible for managing client inquiries, resolving issues, and maintaining a high level of client satisfaction. Your contributions will directly impact our client retention and ov…

Note: This position requires frequent travel to client locations.Are you an experienced professional specializing in promoting SaaS solutions directly to mid-sized businesses in the Hospitality (such as bars, hotels, restaurants, cafes, takeaways) or Retail sectors? If so, this is your opportunity to transition into the rewarding realm of Fintech and SaaS payment solutions with one of Europe's leading technology firms.Why Choose Viva.com?Viva.com is the first Tech Bank in Europe for businesses, transforming omnichannel payment acceptance. We offer card issuing, loans, and deposit accounts across Europe. Authorized by the Bank of Greece, our operations span 22 EU countries, delivering seamless financial services. We are pioneers in Tap on Any Device technology, enabling payment acceptance on any device or even without one.Currently, Viva.com is at the forefront of the shift towards All-in-One business solutions, empowered by a comprehensive suite of financial services. Our holistic approach addresses various business needs, supported by a vibrant ecosystem of over 450 technology partners in software and hardware. By connecting directly to all local payment systems and alternative payment methods throughout Europe, we strengthen our value proposition and aim to provide businesses with a value-driven platform that accelerates technological adoption.Role Overview: As a member of the Direct Representatives Team, you will be instrumental in promoting our services directly to clients, ensuring smooth activation and ongoing support for merchants.Key Responsibilities:Visit client locations to promote company services.Assist merchants with verification and activation processes.Monitor and analyze portfolio performance metrics.Provide in-person support and consultations to existing customers.Engage in both scheduled activities and self-initiated outreach.Ensure the completion of registration by new merchants in your portfolio.Support existing merchants in maintaining active usage of services.Escalate issues by creating cases for problems beyond your resolution capabilities.Effectively present product features and benefits to clients.Travel to meet clients and participate in industry events.

Join the dynamic team at strersecokgaastrergruppe as a B2B Sales Representative focused on New Client Acquisition. We are seeking an enthusiastic and results-driven professional to identify and engage potential clients in the B2B sector. This role requires a proactive approach to building relationships and generating leads to expand our client base.Your responsibilities will include conducting market research, identifying new business opportunities, presenting our services to prospective clients, and achieving sales targets. If you are passionate about sales and have a track record of success in B2B environments, we encourage you to apply.

Role overview This Business Analyst position at Avaloq focuses on production support within Client Lifecycle Management (CLM) as part of the Service Operations team in Berlin. The main goal is to analyze business requirements and help improve operational processes, ensuring that client services remain reliable and efficient. What you will do Analyze and document business requirements tied to CLM production support Collaborate with technical teams and business stakeholders to clarify needs and turn them into clear, actionable tasks Spot areas where existing processes can be improved and contribute ideas for operational enhancements Support the rollout of solutions that boost efficiency and service quality Requirements Professional experience in business analysis, preferably within service operations or production support Strong communication skills for working with both technical and business teams Analytical mindset with a focus on optimizing processes Comfortable working collaboratively with multiple stakeholders

Join our dynamic team as a Junior Sales Representative focusing on regional clients and campaigns! In this role, you will be responsible for engaging with clients, understanding their needs, and promoting our innovative solutions. You will play a crucial role in driving sales initiatives and contributing to our company's growth.

Join malt as a Client Solutions & Partnerships Intern, where you will have the opportunity to work closely with our dynamic team to support innovative solutions and partnerships. This internship will provide you with hands-on experience in client management, market analysis, and strategic partnership development.

As a Client Director at dept, you will play a pivotal role in managing and nurturing client relationships while driving strategic initiatives to enhance our service offerings. Your leadership will guide our teams in delivering exceptional results and innovative solutions that meet our clients' evolving needs.

Role overview Spotify is seeking a Client Partner for a 12-month fixed-term contract in Berlin. This position is part of the Sales team and centers on building strong client relationships to support Spotify’s growth in both established and emerging markets. The contract will conclude in August 2027. What you will do Develop and maintain partnerships with clients from a range of sectors Identify new business opportunities and expand existing accounts to drive revenue Create advertising solutions that fit Spotify’s music and podcast offerings Prepare and present proposals tailored to client goals, highlighting Spotify’s value Work with internal teams to deliver campaigns and strengthen Spotify’s position in the market Requirements Proven track record in revenue generation, ideally in online media or advertising Experience developing and presenting client solutions Strategic and creative approach to client needs Strong communication and relationship-building abilities Interest in music, podcasts, and digital media Contract details This is a fixed-term role based in Berlin, Germany, with an end date in August 2027.

Join fioneer as a Client Partner in Cash Management & Payments and lead the charge in transforming and innovating corporate transaction banking. Your extensive expertise in cash management and payments processes, combined with a strong grasp of the relevant technologies, will empower you to collaborate with our clients and prospects. You will assess their current banking offerings, identify opportunities for innovative enhancements, and elevate their cash management and payment solutions.Your aptitude for solutions and delivery will enable you to work closely with key stakeholders in both business and IT sectors, understanding their unique requirements and challenges to tailor their transformation journey from the initial phase to successful implementation.Key Responsibilities:Engage with prospects, customers, and sales teams to thoroughly understand and anticipate business requirements and challenges.Leverage your industry knowledge to assess existing processes and pinpoint areas for enhancement.Convert complex business needs into clearly defined solution designs utilizing SAP Fioneer technology, including our Transactional Banking and Virtual Account Management products.Navigate the intricate interdependencies within client organizations to determine the most effective engagement strategy.Champion transformational initiatives during the early phases of projects to ensure alignment and realization of business value.You will be part of a team comprised of some of the brightest minds in the industry, where collaboration and success are at the core of fioneer's mission.

At Forvis Mazars, we are a global leader in Audit, Tax, and Advisory services, operating in over 100 countries. With more than 40,000 professionals, including over 2,700 in 13 locations across Germany, we pride ourselves on being one of the foremost audit and consulting firms, leveraging our expertise for businesses of all sizes. What Awaits You You will provide expert advice to family businesses and high-net-worth individuals on various tax and business management issues.You will oversee the preparation of annual financial statements and review tax returns while independently handling complex tax declarations.You will develop actionable recommendations for tax optimization and advise on all matters related to tax structuring, succession, and wealth management.As a mentor, you will guide and support our colleagues in their professional journey at Forvis Mazars. What You Bring A successfully completed tax consultant examination.Solid professional experience in preparing annual financial statements.Excellent command of both German and English, spoken and written.Entrepreneurial mindset that extends beyond your team, coupled with enthusiasm for working in a dynamic, innovative, and international environment. Why Choose Forvis MazarsGrow with Us – Access a wealth of development programs and training opportunities on our global learning platform, including personalized learning paths, foundational training sessions, retreats, and LinkedIn Learning access for your personal and professional growth.We Invest in You – Financial support for professional exams and other relevant qualifications.Be Part of a Global Network – Collaborate with experts in various fields and benefit from diverse perspectives.

Transform the Travel ExperienceEmbark on an exciting journey with GetYourGuide, where we connect travelers with unforgettable experiences worldwide. Our commitment to provide unique and reliable activities makes every journey exceptional, including yours.Are you ready to explore your potential alongside a community of adventurers? Discover your next opportunity at our Berlin headquarters or one of our global offices, from New York to Bangkok. Visit getyourguide.careers to take the first step.Team MissionAs part of our Business Operations & Strategy (Optimization) team, our aim is to provide our customers—the Modern Explorer—with unmatched access to global experiences, ensuring the best selection, availability, pricing, and quality, while encouraging mutual growth with our experience partners. Our goal is to empower every supplier on GetYourGuide with advanced tools, actionable insights, personalized support, and seamless connectivity throughout their journey with us. In the Account Management Operations Team, we support the operational backbone of our Account Management organization, enabling our teams to focus and succeed with our partners.About the Role:We are in search of a highly dependable, analytical, and operationally proficient Senior Business Operations & Strategy Manager to join our Account Management Operations team.In this position, you will oversee the systems and processes that sustain our Account Management organization at scale—from target setting and tracking to monitoring and reporting on portfolio health. Collaborating closely with AM leadership and regional teams, you will ensure that every account manager has the clarity, data, and operational support necessary to excel. This role is ideal for someone who can envision the big picture while meticulously managing details, fostering trust through consistency, and deriving satisfaction from streamlining complex processes for large teams.Your MissionOwn Target Setting & Attainment Frameworks: Design, implement, and oversee the comprehensive target-setting framework and process for the AM organization—including target structures, attainment tracking, incentive frameworks, and leaderboard management—ensuring AMs have clear, equitable, and motivating performance goals.Drive Book of Business & Portfolio Operations: Manage BoB and portfolio assignment workflows, guaranteeing accurate portfolio health tracking and reporting.

The Superhuman team members in this role must be based in Berlin and collaborate in person throughout the week.About SuperhumanSuperhuman, an AI productivity platform, aims to unlock the superhuman potential within everyone. With the integration of Grammarly's writing assistance, Coda's collaborative workspaces, and more, we empower over 40 million people globally. Our suite of applications enhances productivity by seamlessly integrating with over 1 million platforms and websites. Founded in 2009, Superhuman supports more than 50,000 organizations and 3,000 educational institutions worldwide. Discover more at superhuman.com.The OpportunityTo meet our ambitious goals, we are searching for a Workplace Operations Manager to join our Workplace Experience team. At Superhuman, we believe the environment in which we work significantly impacts our ability to connect, create, and thrive. This role will oversee the operational performance of our Berlin Hub, ensuring a safe, efficient, and reliable workspace as our team expands.Reporting to the Senior Manager of Workplace Experience, you will focus on the operational backbone of our workplace, addressing building systems, vendor management, safety compliance, and sustainability initiatives. Your efforts will ensure smooth daily operations while fostering a high-quality environment for our employees to collaborate and excel.As a Workplace Operations Manager, you will:Oversee Workplace Operations - Manage all facility operations for the Berlin Hub, including HVAC, electrical, plumbing, and maintenance programs.Vendor Management - Handle vendor relationships, including negotiation, performance tracking, and cost optimization.Collaborate with Building Management - Work closely with landlords and property management to ensure seamless daily operations.Ensure Safety & Compliance - Maintain compliance with German occupational health, fire safety, and workplace regulations.

Join Sonsoft Inc., a leading technology solutions provider, as a Salesforce Functional or Technical Sales / Client Engagement Specialist. In this pivotal role, you will engage with clients to understand their Salesforce needs and deliver tailored solutions that drive business success. Your expertise in Salesforce will help bridge the gap between technical capabilities and client requirements.

Join scalablegmbh as a Staff Engineer in our Client Technology team, where you will play a crucial role in developing innovative solutions that enhance customer experiences. You will collaborate with cross-functional teams to design, implement, and optimize software solutions that drive our client-focused initiatives.

scalablegmbh is hiring a working student (m/f/d) to support the Client Success Management team in Berlin. This part-time role gives students a chance to gain practical experience in customer relationship management and service improvement. Key responsibilities Support the team in maintaining and developing client relationships Assist with daily tasks to help ensure client satisfaction Take part in projects that focus on improving service quality Requirements Current enrollment as a student Willingness to learn and contribute to client success Interest in customer service and building relationships This position is based in Berlin and offers hands-on involvement in client support within a growing team.

Join Lalamove as the Driver Operations Manager in Berlin, where you will spearhead the growth and retention of our driver supply for operations across Germany. This dynamic role requires quick thinking, robust problem-solving skills, and a collaborative mindset to ensure the success of our driver community on the Lalamove platform. You will have a unique opportunity to make a significant impact in your market through strategic growth initiatives and optimization efforts.

Join Distribusion as Our Director of Marketplace Operations!Distribusion stands at the forefront of the global ground transportation marketplace, offering travelers seamless access to various transportation options online—from initial search to ticket purchase. Our innovative B2B technology platform connects bus, rail, and ferry operators across over 70 countries with leading online retailers, including Google Maps and Booking.com.We are redefining travel and expanding the largest global network of transport providers and retailers. Backed by prominent venture capital firms such as TQ Ventures, Lightrock, Creandum, and Northzone, we are among the fastest-growing startups in the travel sector, headquartered in Berlin, Germany. With our recent $80 million Series C funding, we are poised for significant growth.We are seeking a passionate and experienced Director of Marketplace Operations to lead our integration strategies and deliver exceptional results for key stakeholders across diverse markets.Key Responsibilities:Lead Integrations Strategy: Own the strategic direction and roadmap for the Integrations team, ensuring alignment with overarching business objectives while driving automation and innovation in integrations.Product and Project Leadership: Manage the scoping, execution, and delivery of technical integration projects, including onboarding new carriers and developing data-driven solutions that provide value to our stakeholders.Cross-Functional Collaboration: Partner with engineering, product, operations, and business teams to ensure smooth integrations, enhance process efficiencies, and foster effective communication across departments.Stakeholder Management: Cultivate strong relationships with internal and external stakeholders, including C-level executives, to drive integration initiatives forward.Process Optimization: Identify and implement opportunities for process enhancements in product management, Jira usage, reporting systems, and overall delivery to enable team scalability.

Kraken Technology builds software that helps utilities and energy providers create a more sustainable and intelligent energy ecosystem. The company’s platform supports renewable generation, grid management, and customer experience for clients around the world. The Client Delivery Lead role is based in Berlin and sits within the Client Delivery team. This position focuses on guiding European clients through technology transformations and overseeing major migration projects in the energy and utilities sector. What you will do Manage a core technology area for client projects, such as billing, finance, or communications. Lead migrations to the Kraken platform or handle ongoing technology needs for clients in the energy and utilities industry. Collaborate with Kraken’s technology and operations teams, as well as client stakeholders, to deliver projects on time and to specification. Why work here? Join a team focused on shaping the energy sector through technology. Contribute to projects that promote environmental sustainability and smarter energy management. Work with clients across Europe and take part in initiatives that drive industry change.

About EucalyptusAt Eucalyptus, our mission is to promote lifelong health. With over 1 billion individuals affected by obesity worldwide, we are dedicated to transforming long-term care. Eucalyptus is the driving force behind Juniper, a leading weight management program that integrates GLP-1 medication with tailored nutrition, exercise support, and professional guidance from prescribers, nurses, health coaches, pharmacists, and dietitians. Our clinical research demonstrates that our comprehensive clinical and behavioral strategies enable patients to achieve up to four times greater weight loss during their Juniper treatment.Our Growth Story:Achieved 130% year-on-year revenue growth while reducing cash burn by 90%, securing over $100M from top-tier investors including BOND, NewView, Blackbird, and Airtree.Provided support to over 350,000 patients battling obesity across five markets.Received a selective NICE endorsement to offer services to the NHS.Customized our services for thousands of patients in Germany and Japan.About the Role (Your Responsibilities)The purpose of this role is to develop and enhance the operational framework for our prescriber network in Germany.As our patient base expands swiftly, we require adept operators who can ensure that our prescriber operations function smoothly, efficiently, and with high quality — all while minimizing the need for constant oversight.As a (Senior) Operations Associate, Prescriber Operations (f/m/d), you will be responsible for the daily performance, capacity planning, and operational enhancements of our prescriber ecosystem. Collaborating cross-functionally with Prescribers, Product, Tech, Customer Support, and Leadership will be crucial to ensure sustainable scaling while upholding an exceptional patient experience.This position is not medical in nature but rather focuses on ownership-driven operations that require structure, problem-solving, and execution within a rapidly evolving healthcare landscape.

Welcome to Omnicom Precision Marketing Germany!As part of one of the leading digital marketing agencies in Germany, we are looking for a highly skilled Senior Client Project Manager CRM (m/f/d) to join our dynamic team. In this pivotal role, you will oversee client projects, ensuring that we deliver integrated end-to-end solutions that are efficient, innovative, and future-proof.At Omnicom Precision Marketing Germany, we merge creative excellence with data-driven experience design and cutting-edge technology to transform ideas into impactful actions. You will have the opportunity to collaborate with various disciplines and contribute to the central communication strategy for our esteemed client, Deutsche Telekom.