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Client Services Representative

On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication skills, both verbal and written. Ability to handle customer inquiries with patience and professionalism. Experience in a client-facing role is preferred. Basic computer proficiency and familiarity with data entry.

About the job

The City of New York seeks a Client Services Representative for its Brooklyn location. This role centers on public service, ensuring that each interaction upholds the city’s commitment to helpful and respectful support.

Key responsibilities

  • Interact with citizens face-to-face, over the phone, and through additional communication channels
  • Answer questions and deliver clear, accurate information
  • Maintain professionalism and courtesy in every exchange

This position supports the city’s goal of providing reliable information and a positive experience for every member of the public.

About City of New York

The City of New York is an innovative and dynamic organization committed to serving its residents with integrity and efficiency. By joining our team, you will have the opportunity to make a difference in the lives of New Yorkers every day.

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