Customer Care Agent Airside Driver at Optime Group | Birmingham

Role Overview Smiths Group is seeking a Data Analyst in Birmingham to help turn data into clear, practical insights. This role works closely with multiple departments, analyzing and interpreting information to support business decisions. What You Will Do Analyze data from different sources to identify trends and patterns Interpret findings and present them in a way that supports key business choices Collaborate with teams across the company to understand their data needs Support efforts to improve operational efficiency and contribute to strategic projects

Role overview Smiths Group is hiring a Senior Business Analyst in Birmingham. This role focuses on analyzing complex data, spotting trends, and providing insights to support strategic decisions. The Senior Business Analyst will work closely with teams across the business to help improve processes and boost operational efficiency. What you will do Examine large and varied data sets to uncover patterns and trends Deliver clear, actionable recommendations to guide business strategy Support projects that have a direct impact on business performance Collaborate with colleagues from different departments to drive improvements Location This position is based in Birmingham.

Growth AnalystAt Linq, we are pioneering the messaging infrastructure for the AI era. Our data-driven approach influences every decision we make, from acquisition investments to optimizing the conversion funnel. We are seeking a proactive Analyst who possesses the ability to transform raw data into actionable insights, enabling us to allocate resources confidently.The RoleAs a crucial member of the growth team, you will take ownership of our measurement infrastructure, providing insights that propel our key strategic decisions. This role goes beyond traditional reporting — you will lead a monthly Go-To-Market (GTM) learning cadence, design robust experiments, and facilitate our understanding of customers and channels on a weekly basis.What You'll DoLead growth reporting by developing and maintaining dashboards that monitor acquisition, activation, retention, and revenue metrics.Facilitate a monthly GTM learning cadence, synthesizing key learnings and determining future experiments.Establish and oversee an ad experimentation framework focusing on creative, copy, and targeting strategies.Evaluate funnel and site conversion performance, conducting structured tests to enhance these metrics.Identify and assess customer quality signals early in the funnel to filter out poor-fit leads, preserving valuable resources.Analyze customer data to reveal common use cases, industry trends, and ideal customer profile (ICP) patterns.Create predictive models for forecasting pipeline, customer acquisition cost (CAC), and lifetime value (LTV) as we scale.Collaborate with product and engineering teams to ensure effective data instrumentation.You Might Be a Fit If YouPossess 2-4 years of experience in analytics, data, or strategy roles, preferably in a SaaS or tech environment.Are proficient in SQL and familiar with analytics tools like Looker, Mixpanel, or Amplitude.Approach challenges with an experimental mindset — you design tests that address specific business questions rather than merely reporting data.Can effectively translate data insights into compelling narratives that resonate with non-technical stakeholders.Thrive in ambiguous situations and are capable of structuring your work autonomously.Exhibit strong attention to detail while maintaining a focus on broader strategic goals.

Role Overview Smiths Group is hiring an Artificial Intelligence & Automation Data Engineer for a 12-month contract based in Birmingham. This role focuses on building and supporting data processing systems that use artificial intelligence and automation to solve real business problems across different industries. What You Will Do Design, build, and maintain data pipelines and processing systems Apply artificial intelligence and automation techniques to improve data analytics capabilities Work closely with the data engineering team to deliver advanced solutions for clients Location This position is based in Birmingham. Contract Details 12-month fixed-term contract.

Join our dynamic team at Smiths Group as a Data Engineer for a 12-month fixed term contract. You will play a crucial role in the design, development, and maintenance of our data infrastructure, enabling data-driven decision making across the organization. You will collaborate with cross-functional teams to ensure data reliability and accessibility, contributing to various projects that drive business success.

We are seeking a highly skilled Principal Business Analyst to join our dynamic team on a 12-month fixed-term contract. In this role, you will leverage your expertise in business analysis to drive strategic initiatives and improve organizational efficiency. You will collaborate with various stakeholders to gather and analyze requirements, ensuring alignment with business goals and objectives.Your ability to translate complex data into actionable insights will be crucial in supporting decision-making processes and enhancing operational performance. If you are passionate about technology and possess strong analytical skills, we invite you to apply and contribute to our success.

As a result of our ongoing expansion, we are thrilled to announce multiple openings for analytical and proactive individuals to become integral members of our Controls Analytics team. The ideal candidate will engage in every phase of a project, from gathering requirements and defining the project scope to spearheading the creation and execution of impactful controls analytics solutions. This role provides an exciting opportunity to collaborate with prestigious clients on expansive projects, working alongside a diverse array of construction professionals in a multidisciplinary setting.The Senior Project Controls Analyst will be pivotal in delivering advanced analytics and data insights to bolster project controls functions for significant infrastructure initiatives. This position is essential for ensuring that project risks, scheduling performance, and cost projections align with broader business objectives. You will collaborate closely with various teams, including project managers, risk analysts, and commercial experts, to improve project performance visibility and facilitate effective decision-making.Key ResponsibilitiesControls Analytics & Reporting:Design and maintain dashboards and reports that offer insights into project health across all PMO functions at both project and program levels.Establish and track key project performance indicators while identifying trends, variances, and opportunities for improvement.Deliver clear and actionable insights to stakeholders to support effective governance decisions.Data Modelling & Analysis:Create descriptive and predictive analytics models to evaluate potential project outcomes based on current data and trends.Risk & Performance Management:Partner with the risk management team to embed data-driven risk models into the controls processes.Assess risk impacts and integrate them into forecasts and contingency plans to provide a comprehensive view of project performance, including support for QSRA and QCRA.Stakeholder Engagement:Collaborate closely with project teams to comprehend requirements, explore desired outcomes, and deliver customized analytics solutions.Effectively communicate complex analytics insights and recommendations to both technical and non-technical stakeholders in an accessible manner.Compliance & Governance:Ensure adherence to industry standards and regulatory guidelines in all controls analytics methodologies and practices.Stay informed about advancements in analytics tools, techniques, and relevant technologies (including project controls software) as well as best practices in project and program management.

We are seeking a dynamic and driven Sales Engineer to join our team at Bosch Group in Birmingham. The ideal candidate will be responsible for engaging with clients to understand their needs, providing technical solutions, and driving sales initiatives. This role requires a strong technical background and excellent communication skills to effectively convey the benefits of our products. Join us in shaping the future of technology and innovation.

Join SWGroup as a Data and Security Compliance Analyst, where you will play a vital role in ensuring our data compliance and security protocols meet industry standards. You will be responsible for analyzing data protection practices, identifying risks, and implementing effective compliance strategies. This is an exciting opportunity to contribute to our mission of maintaining the highest standards of data integrity and security.

Ramboll is excited to announce the expansion of its Data Centre Projects team in Birmingham, UK. We are seeking passionate professionals who are eager to contribute to a dynamic team that is at the forefront of sustainable data centre solutions.As a member of our team, you will engage in various projects that focus on innovative design and implementation of energy-efficient data centres, playing a crucial role in shaping the future of digital infrastructure.

At Acturis, innovation is not just a part of our culture—it is in our DNA. Our journey began in 2000 in the garden shed of our co-founder, Theo Duchen, who, along with fellow former McKinsey partner David McDonald, set out to reinvent insurance technology. From those humble beginnings, Acturis has evolved into a global SaaS leader, revolutionizing the insurance industry.Today, over 100,000 users in more than 40 countries rely on our platform to manage and expand their businesses. By forming close partnerships with brokers, insurers, and MGAs, we continue to redefine modern insurance across personal and commercial lines.Recognized as a Great Place to Work® 2026, Acturis merges the agility and innovation of a startup with the scale and stability of an industry leader. You will join a team where expertise is cherished, ideas are rapidly implemented, and talented individuals make a tangible impact from day one. As an EcoVadis Committed rated organization, we are dedicated to creating long-term value through sustainable and responsible operations.Key Responsibilities:• Collaborate within one of five teams focused on core Acturis system development, customer web solutions, or insurance product implementations, guiding clients on how to optimize the highly configurable Acturis System.• Design and execute top-tier software solutions, translating client requirements into detailed specifications and steering complex builds to fruition.• Tackle challenging technical issues, enhance the Acturis System continuously, and support sales through proposals, presentations, and technical demonstrations.We provide structured development, clear advancement paths, and true ownership—whether leading projects, shaping strategy, or mentoring others. You will thrive in a collaborative environment where high achievers advance rapidly.

Join Our Team as a Driver and Data Collector!Terry Soot Management Group (TSMG) is a leading field data collection firm established in 2017, with a strong presence in both Europe and North America. Our mission is to gather essential data in areas where automation is not feasible. We meticulously count features, capture images and videos, record audio, and scan locations to provide comprehensive insights for informed decision-making. Our dedicated field teams are ready to embrace new challenges, enhancing the data landscape.Project OverviewThe objective of this project is to capture high-quality images of streets, key points of interest, and public spaces. Utilizing vehicles equipped with advanced 360-degree cameras, our data collectors will document the surroundings and save this valuable information for future enhancements of one of the world's most popular online mapping services.Data collectors will follow designated routes through public streets and areas, focusing on commercial hubs and historical landmarks. In cases of inclement weather, some locations may require multiple visits to ensure the highest quality of imaging. This project is expected to last a minimum of three months and will cover various city and state zones.The ideal candidate is someone who enjoys driving, possesses extensive knowledge of the local area and traffic patterns, and is exceptionally reliable and responsible.Work schedule: Monday to Friday, 8 hours per day, totaling 40 hours per week. Overtime opportunities are available if desired.

Join Acturis as a Placement Year Technical Support Analyst in Birmingham. This is an excellent opportunity for students looking to gain hands-on experience in the technical support field. You will be part of a dynamic team that provides exceptional technical assistance and solutions to our clients.

Join our vibrant team at Lasan Group as a Restaurant Manager, where you will play a crucial role in delivering exceptional dining experiences. As a leader, you will oversee daily operations, manage staff, and ensure that every guest receives outstanding service. We are looking for someone with a passion for the culinary arts and a commitment to excellence.

Bosch Group is seeking a Technical Support Engineer in Birmingham to help customers solve technical challenges and improve their experience with Bosch products. This position centers on diagnosing issues, answering technical questions, and offering clear solutions that support both customer satisfaction and product reliability. Role overview This role involves responding to customer inquiries, troubleshooting problems, and guiding users through technical solutions. The Technical Support Engineer works closely with team members to ensure each issue is addressed promptly and effectively. What you will do Troubleshoot and resolve technical problems related to Bosch products Communicate solutions to customers in a clear and supportive manner Contribute to ongoing improvements in customer service and product performance Requirements Strong problem-solving skills Ability to explain technical information clearly Commitment to delivering helpful and timely support

We are seeking a talented and experienced Smart Data Architect to join our dynamic Health Construction team. In this role, you will be instrumental in designing and implementing data solutions that enhance decision-making and operational efficiency within the healthcare sector. Your expertise will help shape innovative data strategies that address complex challenges in health construction projects.

Role overview Netcompany1 is seeking a Performance Analyst based in Birmingham. The position centers on analyzing performance metrics and recommending improvements to company operations. This work aligns closely with business objectives and plays a part in shaping major projects. What you will do Analyze performance data to spot trends and highlight areas needing improvement Collaborate with teams across departments to create strategies informed by data Support initiatives aimed at boosting operational efficiency Contribute to enhancing service offerings through analysis and practical recommendations Impact This role has a direct effect on business results and offers the opportunity to play a key part in significant projects throughout Netcompany1.

Join Acturis as a Graduate Technical Support Analyst for Summer 2026At Acturis, innovation is not just a part of our culture; it is ingrained in our very essence. Our journey began in 2000 when co-founder Theo Duchen, along with David McDonald, aimed to revolutionize insurance technology from a humble garden shed. What started as a visionary start-up has now evolved into a global SaaS leader, trusted by professionals across the industry.With over 100,000 users in more than 40 countries, the Acturis platform is a cornerstone of the insurance technology landscape. By collaborating closely with brokers, insurers, and MGAs, we continuously shape the market, setting new standards across personal and commercial lines.We are honored to be recognized as a Great Place to Work® 2026, fostering a collaborative, innovative work environment akin to a start-up, despite our global scaling. More than 90% of our workforce originates from graduate backgrounds, creating a thriving space for early-career talent. As an EcoVadis Committed-rated organization, we prioritize sustainable and responsible operations that create long-term value.Your Daily Responsibilities Will Include:Resolving system and user issues while providing customers with functionality advice.Assisting clients in configuring the platform to suit their needs and testing new software releases.Engaging directly with customers, both onsite and remotely, to analyze their needs and identify areas for improvement.Acturis offers a clear pathway for career progression, structured training, and early responsibility, ensuring you have all the necessary tools to grow.What You Can Expect:A transparent career structure, regular feedback, and three formal performance reviews each year.Opportunities to lead projects, manage resources, and mentor junior team members.Comprehensive onboarding, industry-recognized training, and funded specialist courses as you advance.

At Acturis, innovation is not just part of our culture; it is embedded in our very essence. Since our inception in 2000, we have evolved from the garden shed of our co-founder, Theo Duchen, into a pioneering force in insurance technology alongside his partner David McDonald, a former McKinsey executive. Our ambition was to revolutionize the industry, and today, we stand as a global leader in the SaaS space, trusted by professionals worldwide.With over 100,000 users across more than 40 countries, the Acturis platform is integral to the operations of brokers, insurers, and MGAs, as we set new benchmarks in both personal and commercial insurance lines.Acturis is honored to be recognized as a Great Place to Work® 2026, fostering a collaborative and innovative environment reminiscent of a start-up, even as we expand globally. With over 90% of our workforce comprising graduates, we provide an ideal setting for early-career talent to flourish. As an EcoVadis Committed-rated organization, we prioritize sustainable and responsible business practices to generate long-term value.As a Technical Business Analyst, your daily tasks will include:Designing and implementing enhancements to the Acturis System or customer-facing web solutions.Translating complex client requirements into clear and precise technical specifications.Employing logical problem-solving skills to address technical challenges and assisting sales teams through demonstrations and solution insights.We believe in empowering our employees from day one with mentorship, a defined career progression path, and significant early responsibilities, ensuring that graduates can make a real impact.What you can expect:A transparent career framework with regular feedback and three formal performance reviews each year.Opportunities to lead projects, manage resources, and mentor junior team members.Thorough onboarding, industry-recognized training, and support for specialized courses as you advance in your career.