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Customer Care Specialist

On-site Full-time

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Experience Level

Entry Level

Qualifications

Ideal candidates should possess excellent verbal and written communication skills, a positive attitude, and a customer-first mindset. Previous experience in a customer service role is preferred. Proficiency in English and Italian is necessary, and familiarity with CRM software is a plus.

About the job

Join our team at Docplanner as a Customer Care Specialist, where you will play a crucial role in enhancing customer experiences. You will be responsible for responding to customer inquiries, resolving issues, and ensuring satisfaction with our services. Your passion for helping others and your strong communication skills will make you an integral part of our team.

About Docplanner

Docplanner is a leading healthcare booking platform, committed to improving patient access to healthcare services. With a strong presence in multiple countries, we strive to create a more efficient healthcare environment for both patients and providers.

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