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Experience Level
Experience
Qualifications
The ideal candidate will possess the following qualifications: Fluent English speaker with strong verbal, written, and interpersonal skills. At least 1 - 3 years of experience in a customer-facing role. Ability to multi-task, organize, and prioritize work effectively. Capacity to quickly learn complex software products. Comfortable working remotely. Familiarity with collaboration tools (Slack) and ticketing software (such as Hubspot).
About the job
Are you passionate about assisting others and tackling challenges head-on? Join our vibrant team at Hireframe, where we pride ourselves on delivering exceptional products that are cherished by countless small businesses. As a Technical Support Representative, you will play a crucial role in addressing software queries from our valued clients. Working remotely, you will collaborate with a dedicated team of six representatives and report directly to our VP of Customer Success & Customer Support Team Lead.
Key Responsibilities:
Engage with customers through phone, email, and chat, with a focus on email communications.
Deliver informed and accurate responses to inquiries related to our innovative gym management software.
Develop in-depth expertise in our software solutions.
Work alongside our engineering team to troubleshoot and resolve software-related issues.
Ideal Qualifications:
Fluent in English with exceptional verbal, written, and interpersonal communication skills.
1 to 3 years of experience in a customer service role.
Strong organizational skills with the ability to manage multiple tasks and priorities.
Quick learner, able to grasp complex software functionalities.
Comfortable with remote work dynamics.
Familiarity with collaboration tools like Slack and ticketing software such as CRM platforms (e.g., Hubspot).
About Hireframe
Hireframe is a leading provider of nearshore and offshore staffing solutions, proudly operating as a remote-first organization. Our diverse team members span across the United States, Mexico, and the Philippines, working collaboratively to deliver top-notch support to our clients. We believe in nurturing a supportive environment that fosters professional growth and success for all our employees.
Full-time|$160K/yr - $200K/yr|On-site|United States
Founded in 2007, Airbnb has transformed the way people travel, connecting over 5 million hosts with more than 2 billion guest arrivals worldwide. Our platform allows hosts to offer unique stays and experiences, fostering authentic connections within communities globally.Join Our Dynamic TeamAt Airbnb, Instagram serves as our most visible platform, showcasing…
Full-time|$77K/yr - $106K/yr|On-site|Costa Mesa, California, United States
Anduril Industries is a pioneering defense technology company dedicated to revolutionizing U.S. and allied military capabilities through cutting-edge technology. By integrating the innovative business models and expertise of the 21st century into the defense sector, Anduril is redefining how military systems are developed, manufactured, and delivered. Our systems are powered by Lattice OS, an advanced AI operating system that transforms vast data streams into a real-time, 3D command and control environment. As global strategic competition intensifies, Anduril is committed to delivering groundbreaking autonomy, AI, computer vision, sensor fusion, and networking technologies to the military swiftly.As a vital member of our Supply Chain team, you will oversee the procurement process and contribute to our strategic sourcing initiatives. This is an exceptional opportunity to join a rapidly growing and dynamic team that collaborates closely with engineering, finance, and manufacturing to ensure that our ambitious challenges are met efficiently. The ideal candidate is passionate about launching new products, possesses solid procure-to-pay experience in a manufacturing environment, excels in clear communication, effectively manages multiple tasks in a fast-paced setting, and is skilled in creating and maintaining standard operating procedures.Responsibilities:Manage Purchase Orders: Create, issue, and oversee purchase orders to align with production and program requirements.Supplier Relationship Management: Maintain daily interactions with suppliers, assess performance, and address quality, delivery, and pricing issues.Rapid Issue Resolution: Quickly tackle supply chain disruptions, delivery delays, and quality issues to keep projects on schedule.Order Monitoring: Track and expedite orders to meet production timelines and deadlines.Cross-Functional Collaboration: Work with stakeholders such as engineering, manufacturing, and program teams to ensure procurement aligns with company objectives.Record Maintenance: Maintain accurate records, track procurement KPIs, and identify opportunities for process optimization.Sourcing Strategy Development: Assist in the formulation and execution of sourcing strategies for direct commodities and categories.Supplier Performance Reporting: Document and report on supplier performance, actively participate in review processes.Continuous Improvement Support: Support initiatives aimed at cost savings, quality enhancement, and timely delivery.Supplier Life Cycle Management: Oversee the supplier life cycle from selection and onboarding to ongoing management and exit procedures.
About WPP MediaWPP serves as a reliable growth partner for the world's most prominent brands. With outstanding talent, dependable data and insights, and exceptional partnerships—unified by our innovative marketing platform, WPP Open—we assist clients in navigating change, seizing opportunities, and achieving transformational growth.WPP Media, as WPP's AI-driven media unit, integrates media, data, and partnerships to provide personalized creative solutions at scale. Through WPP Open and powered by Open Intelligence, clients gain clear insights into the effectiveness of their media investments.For further details, visit wppmedia.com.About EssenceMediacom: A Leading WPP Media BrandEssenceMediacom, a division of WPP, represents a modern type of media agency. Rooted in analytics and insights and powered by technology, we harness the potential of media and creativity to create breakthroughs for the world’s top brands. We guide clients through the complexities of modern marketing, helping them uncover the innovations necessary to connect with consumers effectively. Our agency is designed for today's communication landscape—driven by data and technology, oriented toward people and algorithms, and flexible enough to adapt and evolve.Role Summary and ImpactConduct quarterly, semi-annual, and annual reviews.Evaluate campaigns and suggest tactical modifications to enhance performance.Collaborate closely with the account leader to develop strategic plans for the category.Oversee current plans both internally and externally while addressing client inquiries daily.Develop a thorough understanding of the brand and category pertinent to the client's business.
Founded in 2007, Airbnb has evolved from a humble beginning in San Francisco to a global phenomenon with over 5 million hosts welcoming more than 2 billion guests in virtually every corner of the world. Every day, our hosts provide unique stays and experiences that foster authentic connections between guests and local communities.Join Our Dynamic Community:The Guest & Host team in India is at the forefront of ensuring that high-quality supply and merchandising set our brand apart. We empower over 1000 operations agents with the tools necessary for supply vetting and quality moderation. As we expand beyond our core offerings, we aim to enhance our tools and processes to support this growth. Our operational challenges are diverse and rapidly evolving, and we are dedicated to overcoming the limitations of current manual processes to improve efficiency, maintain business continuity, and achieve scalable results.Your Impact:As a pivotal Data Engineer on the Guest & Host team, you will shape the systems that onboard and manage the highest quality supply at Airbnb. Your expertise in building robust data pipelines and platforms will provide end-to-end visibility for supply operations, encompassing onboarding, regulatory compliance, AI-assisted vetting, and listing quality enforcement. Your contributions will empower operations, product, and ML teams to scale trusted supply globally, ensuring that every home, service, and experience aligns with Airbnb’s standards. From optimizing onboarding flows to enabling smart audit triggers and supporting complex licensing workflows, your work will be foundational in helping hosts join Airbnb seamlessly while ensuring guests enjoy safe, high-quality stays. You will have the opportunity to help create standards and best practices for Airbnb's Data Engineering, tackling complex business challenges and shaping the tools, processes, and standards utilized by our broader data community.A Day in the Life:Design, build, and maintain efficient data pipelines that collect, process, and store data from various sources, including user interactions and external data feeds.Develop data models for efficient analysis and manipulation aimed at merchandising optimization, ensuring data quality and consistency.
About WPP MediaWPP Media serves as the strategic growth partner for some of the world's most prestigious brands. Leveraging a wealth of exceptional talent, trusted data, and world-class partnerships—all integrated through our innovative marketing platform, WPP Open—we empower clients to adeptly navigate change, seize opportunities, and achieve transformative growth.As WPP's AI-driven media operating unit, WPP Media unites media, data, and partnerships to provide personalized creative solutions at scale. With WPP Open and powered by Open Intelligence, clients gain unparalleled insights into the effectiveness of their media investments.For more details, please visit wppmedia.com.About EssenceMediacom: A Leading WPP Media BrandEssenceMediacom, a member of WPP, represents a new wave of media agency. Anchored in analytics and insights and fueled by data and technology, we harness the power of media and creativity to drive significant breakthroughs for the world's top brands. We guide clients through the complexities of modern marketing, helping them identify the breakthroughs essential for engaging their consumers effectively. Designed for the new communications economy, we are built on data and technology, tailored for both people and algorithms, embrace diverse perspectives, and prioritize a culture of experimentation and learning at scale, crucially focused on continuous evolution.Role Summary and ImpactDevelop and implement best practices for media planning and operations.Establish clear objectives and KPIs, and design measurement methodologies for all briefs.Oversee tracking and measurement of projects/campaigns against established KPIs and media efficiencies.Guide the team in planning, operations, and optimization of digital campaigns.Work closely with internal stakeholders to facilitate smooth campaign implementation.Keep the team and clients informed of emerging trends and changes in the media landscape (e.g., new media vendors, innovative ad formats).
About WPP MediaWPP is recognized as a leading growth partner for some of the world’s most prestigious brands. By leveraging exceptional talent, reliable data and insights, and top-tier partnerships through our innovative marketing platform, WPP Open, we empower clients to navigate through changes, seize opportunities, and achieve transformative growth.WPP Media serves as WPP's AI-driven media operating unit, integrating media, data, and partnerships to facilitate large-scale creative personalization. Powered by Open Intelligence and connected through WPP Open, our clients gain clear insights into their media investments, understanding where, how, and why their efforts are effective.To learn more, visit wppmedia.com.Role Summary and ImpactOversee and expand key strategic accounts.Develop and implement best practices to enhance team processes.Keep teams and clients informed about the latest trends and innovations in biddable media.Provide support for additional biddable channels including Instagram, LinkedIn, and others.Stay updated on clients' businesses, competitors, and market trends.
About WPP MediaWPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships, all united by our pioneering marketing platform, WPP Open, we assist clients in navigating change, seizing opportunities, and achieving transformational growth.WPP Media, our AI-driven media operating unit, integrates media, data, and partnerships to deliver creative personalization at scale. By leveraging WPP Open and powered by Open Intelligence, clients gain clear visibility into the effectiveness of their media investments.For more information, visit wppmedia.com.
Join WPP Media as a Planning ManagerAt WPP, we are the trusted growth partner for the world’s leading brands. Our exceptional talent, reliable data, and strategic partnerships, all unified by our innovative marketing platform, WPP Open, empower clients to navigate change, seize opportunities, and achieve remarkable growth.WPP Media, our AI-driven media operating unit, integrates media, data, and partnerships to deliver personalized creative solutions at scale. Through WPP Open and powered by Open Intelligence, our clients gain clear insights into where, how, and why their media investments are effective.We believe in the strength of our culture and our people, which is essential for delivering outstanding experiences for our clients and each other. In this role, embracing WPP & WPP Media’s core values will be crucial:Be Extraordinary by Leading Collectively to Inspire transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Trust.Lead Optimistically by Championing Growth and Development.
About WPP MediaWPP is a leading growth partner for the world’s most recognized brands. Our combination of exceptional talent, trusted data insights, and world-class partnerships, unified through our innovative marketing platform, WPP Open, empowers clients to navigate change, seize opportunities, and achieve transformative growth.WPP Media is WPP's AI-powered media division, integrating media, data, and strategic partnerships to deliver creative personalization at scale. With WPP Open and Open Intelligence, clients gain clear visibility into the effectiveness of their media investments.For further details, visit wppmedia.com.Role Summary and ImpactManage and expand key strategic accountsEstablish best practices and processes to enhance team efficiencyEnsure teams and clients are informed about the latest innovations and developments in biddable mediaSupport additional biddable channels, including Instagram and LinkedInMaintain a comprehensive understanding of clients’ businesses, their competition, and market trends
About WPP MediaWPP Media serves as the trusted growth partner for the world’s premier brands. Leveraging outstanding talent, reliable data, and strategic partnerships—unified through our innovative marketing platform, WPP Open—we empower clients to navigate change, seize opportunities, and achieve transformative growth.As WPP's AI-driven media operating unit, WPP Media combines media, data, and partnerships to deliver creative personalization at scale. Clients benefit from WPP Open and Open Intelligence, gaining transparency into their media investments and understanding their effectiveness.For more information, visit wppmedia.com.Role Summary and ImpactWPP Media Hong Kong is on the lookout for a seasoned and result-oriented Senior Manager, Data & Technology to enhance our Data & Technology team. This critical role serves as a conduit between business needs and technical execution for our clients' Martech and analytics initiatives. You will manage the comprehensive project lifecycle, facilitate stakeholder communication between clients and internal teams, and ensure the timely delivery of high-quality data solutions. The ideal candidate will have a robust technical background, an entrepreneurial mindset, and the capacity to juggle multiple complex projects in a vibrant, multicultural setting.
About WPP MediaWPP serves as a trusted growth partner for the world’s foremost brands. Our exceptional talent, reliable data, and strategic partnerships are unified through our innovative marketing platform, WPP Open. We empower clients to navigate change, seize opportunities, and achieve transformative growth.WPP Media represents WPP's AI-powered media operating unit, integrating media, data, and partnerships to deliver personalized creative solutions at scale. With WPP Open and Open Intelligence, clients gain clear insights into their media investments, understanding exactly where, how, and why their strategies succeed.For more information, please visit wppmedia.com.
About WPP MediaWPP is a trusted growth partner for the world’s leading brands. Through exceptional talent, reliable data and intelligence, and premier partnerships—all integrated via our pioneering WPP Open marketing platform—we assist clients in navigating change, seizing opportunities, and achieving transformative growth.WPP Media serves as WPP's AI-driven media operating unit, merging media, data, and partnerships to provide scalable creative personalization. With WPP Open and powered by Open Intelligence, clients gain clear insights into the efficacy of their media investments.For more information, visit wppmedia.com. WPP is a creative transformation company. We harness the power of creativity to forge better futures for our people, planet, clients, and communities. For more information, visit wpp.com.WPP Media represents WPP’s global media collective. In a landscape where media permeates everything, we unify the best platforms, people, and partners to cultivate limitless growth opportunities. At WPP Media, we thrive on the strength of our culture and our people, which elevate us to deliver exceptional experiences for our clients and each other. In this role, embracing WPP and WPP Media’s core values is critical:Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
As a Sales Advisor at H&M, you play a pivotal role in creating an exceptional customer experience. You will warmly welcome customers, guide them through the store, and assist them in finding the products they need while showcasing our collection. By embodying our values, you contribute to both personal and company success.Your responsibilities include:Sharing your fashion and product knowledge to help customers make informed choices.Collaborating with your team to provide outstanding service at every stage of the customer journey.Ensuring sales floors and backroom inventory are well-stocked, organized, and visually appealing.Assisting in store opening and closing procedures.Actively representing yourself and the brand in all customer interactions.You will be part of a vibrant store team, working alongside Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, Assistant Store Managers, Cash Office Managers, and Delivery Heads. Each role contributes to creating an inspiring and welcoming environment. You will also connect with a wider regional team, collaborating across stores to share insights and drive success. Together with your team, you will play a crucial role in helping customers feel confident and express their individuality through the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for everyone.
About WPP MediaWPP is the premier growth partner for the world’s leading brands. With unparalleled talent, reliable data and intelligence, and world-class partnerships, all integrated through our innovative marketing platform, WPP Open, we assist clients in navigating change, seizing opportunities, and achieving transformative growth.WPP Media serves as WPP’s AI-driven media operating unit, merging media, data, and partnerships to provide creative personalization at scale. Through WPP Open and powered by Open Intelligence, clients gain clear insights into the effectiveness of their media investments.For more details, visit wppmedia.com.
About the RoleAs a Department Supervisor at H&M, you will play a pivotal role in driving sales and profit objectives within the store by implementing strategies that deliver an exceptional customer experience. Your responsibilities will align with H&M's legal standards, policies, and procedures while ensuring customer and colleague satisfaction.A Day in the LifeAt H&M, every day is unique, but you can expect to undertake the following responsibilities:Customer Sales & ProfitEnhance the overall OMNI customer experience by ensuring visual and commercial curation aligns with global guidelines.Act as a positive ambassador for the H&M brand during all customer interactions.Identify and act upon your department's strengths and commercial opportunities in collaboration with your Department Manager.Promote customer service across all store areas, enabling your team to actively sell products.Encourage your team to promote our Customer Loyalty App (Hello Member) and sustainability initiatives.Oversee fitting room and checkout routines, ensuring they comply with operational standards.Manage administrative tasks related to people and operations efficiently.Fashion & Trend AwarenessStay informed about the latest fashion trends, brands, and competitors.Ensure your team possesses and shares product and fashion knowledge during customer interactions.Team DevelopmentShare your expertise and skills with the store team to foster a collaborative environment.Work closely with the in-store Visual Merchandiser team for effective planning and execution.Engage in constructive feedback sessions with colleagues to enhance learning and development.Communicate regularly with store colleagues to provide motivation and inspiration through meetings.Ensure compliance with all store procedures, routines, and legal requirements.Retail Operations / Visual & Commercial ExecutionMaintain a clean and organized sales floor and stockroom.Ensure high-quality fashion presentation and garment care.Monitor stock levels and communicate with the Area team regarding merchandise allocation.Guarantee adherence to the full garment cycle from delivery to presentation.
Oversee and inspire a team of manufacturing operators and line leaders to consistently meet output, quality, and cycle time objectives.Adhere strictly to cleanroom protocols, safety regulations, and quality standards at all times to ensure optimal operational efficiency.Engage actively in initiatives aimed at process improvement, cost reduction, yield enhancement, and Robotic Process Automation (RPA).Ensure compliance with company policies, Environmental Health and Safety (EHS) standards, and industry regulations.Execute additional responsibilities as assigned to bolster manufacturing operations.
About the RoleJoin H&M as a Department Supervisor, where your leadership will drive sales and profit goals while ensuring the best customer experience in our department and store. You will adhere to legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.A Day in the LifeAt H&M, each day is unique, but your responsibilities will include:Customer Sales & ProfitEnhance the total OMNI customer experience by ensuring visual and commercial curation aligns with global guidelines.Represent the H&M brand positively during customer interactions.Identify strengths and commercial opportunities in your department, collaborating with your Department Manager to capitalize on them.Ensure exceptional customer service across all store areas while encouraging your team to actively promote and sell products.Follow up on your team's promotion of our Customer Loyalty App (Hello Member) and in-store sustainability initiatives.Oversee fitting room and checkout routines, including transactions, returns, and exchanges.Ensure administrative tasks related to personnel and operations are executed correctly.Fashion & Trend AwarenessStay informed about fashion trends, styles, brands, products, competitors, and relevant influencers.Ensure your team shares product and fashion knowledge during customer interactions.Team & DevelopmentShare your knowledge and skills with the Store team.Collaborate with the Visual Merchandising team on planning and teamwork.Participate in feedback sessions with colleagues to foster learning and development.Communicate regularly with store colleagues to inform, motivate, and inspire through daily and weekly meetings.Adhere to all procedures, routines, and legal requirements throughout the store.Retail Operations/Visual & Commercial ExecutionMaintain a clean and organized sales floor and stockroom.Ensure high-quality fashion visuals and product presentations.Monitor stock levels and collaborate with the Area team on allocation input.Oversee the entire garment cycle from delivery to presentation, ensuring fitting room routines meet our standards.
Join CI&T, where we are transforming the landscape of digital experiences through cutting-edge AI technologies. We are seeking a highly skilled AI-focused engineer to lead an ambitious legacy migration and modernization initiative, blending expert business analysis with automated quality assurance processes.
About the RoleJoin H&M as a Sales Advisor at Coral Ridge Mall, where you will play a crucial role in delivering exceptional customer service. Your primary responsibility will be to welcome and guide customers throughout the store, actively promoting our diverse range of fashion products. Utilizing your fashion expertise, you will provide customers with valuable information to enhance their shopping experience. You'll also ensure the store is well-presented and organized by collaborating with your team to maintain a clean and tidy environment.A Day in the LifeAt H&M, every day presents new opportunities and challenges. Your typical responsibilities will include:Customer Engagement and SalesDeliver outstanding customer service, assisting guests as they explore the store and engage with our products.Foster meaningful conversations with customers to enhance their shopping experience.Guide customers in discovering the latest fashion trends and stories throughout the store.Effectively promote and sell our products, contributing to store sales objectives.Encourage customers to join our Customer Loyalty App (Hello Member) and support in-store sustainability initiatives.Represent the H&M brand positively in all customer interactions.Work alongside management to implement commercial strategies aimed at achieving sales targets.Fashion Awareness and TeamworkStay informed about current fashion trends, styles, and competitors.Share your product knowledge with customers to enrich their shopping experience.Collaborate with colleagues, sharing insights and feedback to foster a supportive team environment.Adhere to store procedures and legal requirements, ensuring compliance in all areas.Participate in onboarding and training sessions to enhance your skills and career development.Retail OperationsManage the full garment cycle, from unpacking to proper care and presentation.Maintain fitting rooms and checkout areas according to best practices.Contribute to the cleanliness and organization of the sales floor and stockroom.Support visually appealing merchandise displays that highlight current trends and stories.
Full-time|$125K/yr - $175K/yr|On-site|Hawthorne, CA
At SpaceX, we believe in a future where humanity explores the stars—an exciting vision that drives our innovation. We are currently forging groundbreaking technologies to enable human life on Mars.Embedded Software Engineer, OS/Platform (Starshield)The Starshield mission focuses on fortifying national security by delivering timely and reliable information. Our partners in the intelligence community and defense sectors rely on top-tier technology that is developed and deployed swiftly and iteratively. Our objectives revolve around providing significant new capabilities through innovative hardware development and continuous software evolution.The Starshield Software team is at the forefront of building software that governs satellite operations, manages sensors, and establishes secure end-to-end communication links on embedded hardware systems. Our engineers are deeply engaged in developing embedded systems, testing cutting-edge hardware, and collaborating directly with end users to address their distinct needs.As an Embedded Software Engineer on the Starshield program, you will tackle complex challenges that are fundamental to the program's advancement. Your contributions could span various critical areas, such as:Developing software from initial boot loaders to mission-critical business logic, with a strong emphasis on creating deterministic, secure, and high-performance platforms for all SpaceX Linux-based spacecraft and ground components.Bringing up next-generation space-grade silicon, including proprietary system-on-chip designs and peripherals.Creating infrastructure and tools that facilitate rapid development and testing of new features across the OS and platform layers.Our software engineers oversee the entire lifecycle of the software they develop, encompassing development, testing, and ongoing support.
