About the job
Veterinary Emergency Group (VEG) – Customer Experience Coordinator
About VEG
Veterinary Emergency Group, founded in 2014, operates 24/7 emergency hospitals nationwide. The team is dedicated to improving the emergency veterinary experience for pets and their owners. VEG emphasizes both exceptional client service and the well-being of its staff, known as VEGgies.
Open-concept hospitals at VEG handle a wide variety of cases, including those involving exotic animals. The company values a customer-first approach and provides a supportive environment for professional growth. VEG has earned recognition as a Great Place to Work® for 2025 and 2026.
Role Overview
The Customer Experience Coordinator helps shape the experience for clients and their pets throughout their visit to the Tampa, FL hospital. This role centers on delivering attentive, friendly, and professional service. Coordinators support clients before, during, and after visits, always prioritizing satisfaction and memorable experiences. VEG encourages growth and learning for those interested in veterinary emergency medicine.

