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Customer-Focused Technical Account Manager

XometryTampa, FL
On-site Full-time

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Key Responsibilities:Customer Integration:Serve as a trusted advisor and technical expert for designated enterprise accounts. Conduct weekly onsite visits to customer and partner locations to build relationships and understand their unique needs. Work closely with customer engineers on Design for Manufacturing (DFM) strategies to enhance project optimization on Xometry's platform. Proactively identify and address potential manufacturing challenges, offering solutions that align with customer objectives.

About the job

Join Xometry (NASDAQ: XMTR), an innovative leader in digital manufacturing that connects visionary thinkers with manufacturers capable of transforming their ideas into reality. Our digital marketplace empowers manufacturers with essential resources to scale their operations while enabling Fortune 1000 companies to access global manufacturing capabilities seamlessly.

We are on the lookout for highly driven Mechanical Engineers to serve as Technical Account Managers (TAMs). In this pivotal role, you will integrate deeply into our strategic accounts, acting as an extension of their engineering teams. This position uniquely combines customer interaction, technical proficiency, and operational execution. While reporting to Operations, you will closely collaborate with Sales to foster growth and maximize customer satisfaction.

This is an exceptional opportunity to be part of a dynamic and expanding company at the forefront of the digital manufacturing revolution. If you are a motivated Mechanical Engineer with a passion for customer success and a drive to make a significant impact, we invite you to apply.

About Xometry

Xometry is a pioneering digital manufacturing platform that connects innovative thinkers with the manufacturers who can bring their visions to life. Our marketplace offers manufacturers the crucial tools and resources needed to thrive while enabling buyers from Fortune 1000 companies to leverage global manufacturing capabilities effortlessly.

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