Customer Operations Specialist

SeenonsAmsterdam, Noord-Holland, Nederland

On-site Part-time

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Experience Level

Experience

Qualifications

Je bent de perfecte match als je Minimaal een MBO-diploma hebt in een relevante richting (zoals Logistiek, Operations, of vergelijkbaar). Ervaring in klantenservice of operationele ondersteuning is een pré. Uitstekende communicatieve vaardigheden, zowel mondeling als schriftelijk. Proactieve houding en sterk probleemoplossend vermogen. Kennis van en ervaring met software voor operationeel beheer is een pré. Teamspeler die goed kan samenwerken in een dynamische omgeving.

About the job

Ben jij klaar om een bijdrage te leveren aan de transformatie van de afvalindustrie?

Wij zijn Seenons, een innovatief technologiebedrijf met een duidelijke missie: het creëren van een wereld zonder bedrijfsafval.
Wij verbinden alle betrokken partijen in de afvalsector voor circulair afvalbeheer. Hiermee ondersteunen we grote organisaties in hun afvalreductie en zorgen we ervoor dat we waardevolle grondstoffen behouden, op weg naar een echte circulaire economie. Dit realiseren we met een team van gepassioneerde professionals die werken aan een betere toekomst. Daarom zijn we op zoek naar een Customer Operations Specialist (intern ook wel Operations Specialist genoemd) die proactief is, overzicht houdt en energie haalt uit het efficiënt organiseren van processen.

Wat houdt jouw rol precies in?

Je bent de spil van de operatie en het eerste aanspreekpunt voor onze klanten en servicepartners (afvalinzamelaars, logistieke partners).

Je waarborgt de kwaliteit van onze dienstverlening van planning tot uitvoering en administratie.

Je bent het primaire contactpunt voor vragen en verwerkt supporttickets die binnenkomen.

Je houdt het overzicht over de dagelijkse operaties binnen het Seenons-platform.

Je signaleert operationele knelpunten en lost deze efficiënt en praktisch op, in nauwe samenwerking met onze klanten en partners.

Je ondersteunt onze Customer Success Managers in hun administratieve taken.

Je denkt actief mee in projecten die bijdragen aan onze ambitieuze Zero Waste-missie.

About Seenons

Seenons is een toonaangevend technologiebedrijf dat zich richt op het creëren van een circulaire economie door middel van innovatieve oplossingen voor afvalbeheer. Wij geloven in een wereld zonder bedrijfsafval en werken samen met diverse organisaties om deze visie te realiseren. Onze aanpak verbindt alle stakeholders in de afvalindustrie en helpt bedrijven om hun afvaleffectiviteit te verbeteren en waardevolle grondstoffen te behouden.

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Field Operations Specialist

metromakro

Full-time|On-site|Amsterdam

Join our dynamic team at metromakro as a Field Operations Specialist in the vibrant city of Amsterdam! In this role, you will play a crucial part in ensuring the efficiency and effectiveness of our on-the-ground operations. Your responsibilities will include coordinating logistics, managing inventory, and liaising with various teams to uphold our high standa…

Feb 22, 2026

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IT Infrastructure & Operations Specialist

power2x

Full-time|On-site|Amsterdam, Noord-Holland, Netherlands

Role OverviewWe are in search of a proactive and seasoned IT Infrastructure & Operations Specialist to spearhead our internal IT operations. This role encompasses infrastructure stability, vendor management, security oversight, and the enhancement of business systems.The position transcends traditional incident management; it acts as a strategic and operational backbone, guaranteeing reliability, scalability, robust documentation, and alignment with business objectives.The perfect candidate will possess deep technical expertise, a solid understanding of business contexts, and the capability to autonomously manage and enhance IT environments.

Feb 27, 2026

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B2B Field Sales Specialist - Marktplaats

Change

Part-time|On-site|Amsterdam, Noord-Holland, Nederland

Change is looking for a B2B Field Sales Specialist based in Amsterdam to help expand Marktplaats’s reach among Dutch businesses. The focus is on sectors like agriculture, agricultural technology, auto parts, and other business goods. Marktplaats connects millions of buyers and sellers, and this specialist will play a key role in making B2B products more accessible to entrepreneurs across the Netherlands. Role overview This position centers on growing Marktplaats’s customer base among approximately 300 mid-sized companies throughout the Netherlands. The work involves identifying and approaching potential clients, especially in relevant business sectors, and advising them on advertising and promotional options for their products on the platform. What you will do Expand the customer base by targeting mid-sized Dutch companies. Identify and approach businesses in sectors such as agriculture, agricultural technology, and auto parts. Advise existing and new clients on advertising and promotional solutions for Marktplaats. Engage actively in the market to understand the needs of agricultural clients and help them sell faster and at better margins. Build and maintain long-term relationships with clients. Requirements Experience in B2B sales, ideally with business goods or related sectors. Comfort working in the field and building relationships with entrepreneurs. Strong communication skills and a proactive mindset for finding new business opportunities. Affinity with sectors like agriculture, agricultural technology, or auto parts is a plus. About Marktplaats and Change Marktplaats is the largest trading platform in the Netherlands, where business goods reach millions of buyers. Change supports Marktplaats in strengthening its market position, particularly in areas where auction platforms are prominent.

Apr 21, 2026

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Field Data Collection Specialist / Surveyor

Terry Soot Management Group (TSMG)

Contract|On-site|Amsterdam

Join the Terry Soot Management Group (TSMG) as a Field Data Collection Specialist!Founded in 2017, TSMG is a pioneering field data collection company operating across Europe and North America. We specialize in gathering essential data in areas where automation falls short, allowing our clients to make informed decisions. Our expert teams are equipped to capture features through photography, videography, and detailed area scans.Project Overview:We are seeking dedicated pedestrians/surveyors to help enhance online mapping applications through meticulous visual and geo data collection.Key Responsibilities:As part of our team, you will receive a specialized backpack with an integrated camera. Your main responsibility will involve traversing designated locations to capture high-quality footage of the environment.Work Schedule:Work hours are Monday to Friday, ranging from 6 to 8 hours per day.

Feb 4, 2026

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Field Data Collection Specialist / Surveyor

Terry Soot Management Group

Contract|On-site|Amsterdam

Join the TSMG Team as a Field Data Collection Specialist/Surveyor!Become part of a pioneering field data collection company, Terry Soot Management Group (TSMG), established in 2017. We specialize in gathering essential data in areas where automation isn't feasible. Our services include counting features, capturing images and videos, recording audio, and meticulously scanning environments to provide you with the critical insights needed for informed decision-making. Our dedicated field data collection teams are strategically positioned across Europe and North America, always ready for new challenges.Project Overview:This project aims to enhance online mapping applications by collecting visual and geographical data.Your Role:We are seeking enthusiastic individuals to join our team of pedestrian surveyors across various European locations. You will be equipped with a specialized backpack that has a camera mounted on top. Your primary task will involve traversing assigned areas, allowing the camera to capture the surrounding environment.Work Schedule:Monday to Friday, working 6 to 8 hours each day.

May 7, 2025

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Innovation Operations Specialist

Rituals Cosmetics

Full-time|On-site|Amsterdam

Rituals Cosmetics seeks an Innovation Operations Specialist based in Amsterdam. This role centers on translating new ideas into tangible products while supporting Rituals’ commitment to sustainability and quality. The position plays a key part in improving operational processes and helping teams work more efficiently. Key responsibilities Collaborate with teams across various departments to advance product concepts from idea to reality Contribute to refining and streamlining operational processes Support projects that prioritize sustainability and uphold Rituals’ quality standards Focus areas Turning innovative ideas into products Enhancing how teams work together Maintaining a strong emphasis on sustainability and quality in every project

Apr 23, 2026

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Operations Specialist at Nebius | Amsterdam

Nebius

Full-time|On-site|Amsterdam, Netherlands

Why Join NebiusNebius is at the forefront of the cloud computing revolution, dedicated to fueling the global AI economy. We empower our clients with innovative tools and resources to tackle real-world challenges and revolutionize industries without incurring exorbitant infrastructure costs or the necessity of establishing extensive in-house AI/ML teams. By joining our team, you'll collaborate with some of the most seasoned and imaginative leaders and engineers in AI cloud infrastructure.Our Work EnvironmentWith our headquarters in Amsterdam and a presence on Nasdaq, Nebius boasts a global reach with R&D centers across Europe, North America, and Israel. Our diverse team of over 1,400 employees includes more than 400 highly skilled engineers with profound expertise in both hardware and software engineering, in addition to an in-house AI R&D team.Role SummaryThe Operations Specialist will oversee and streamline the entire expense, payment, and documentation processes, ensuring that all company purchases are processed accurately, promptly, and in compliance with regulations. This role will serve as a vital operational partner across various teams including finance, procurement, legal, compliance, accounting, treasury, and logistics. A keen attention to detail, the capability to work autonomously within established frameworks, and a proactive attitude towards enhancing operational workflows are essential for success in this role.Main Responsibilities• Manage document processes involving both internal teams and external contractors, ensuring precise creation, version control, and secure storage.• Coordinate agreements, reconciliations, reports, and other operational documents for both internal and external partners.• Process reports and confirm they meet internal standards for completeness, accuracy, and formatting.• Collaborate closely with Accounts Payable teams to facilitate transaction processing and resolve discrepancies.• Engage with cross-functional teams including Legal and Accounting to address operational challenges and ensure efficient workflows.• Provide guidance to internal stakeholders on transaction processing requirements, documentation standards, and operational procedures.• Participate in special projects and initiatives aimed at operational improvement as required.

Apr 23, 2026

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Billing Operations Specialist

Solvinity

Part-time|€3.9K/mo - €4.5K/mo|On-site|Amsterdam, Noord-Holland, Nederland

Solvinity seeks a Billing Operations Specialist to join its Amsterdam office, working 24 hours per week. This role centers on accurate and timely invoicing, supporting the company’s financial operations and ensuring high standards for client billing. What you will do Prepare, review, and send invoices for clients and projects, making sure each invoice is accurate and delivered on time. Oversee the full billing cycle, verifying all data before sending invoices. Collaborate with sales and client teams to update customer information in ServiceNow and Cloudbilling, keeping contract details current. Investigate and resolve billing issues, working with colleagues to find solutions. Act as a point of contact for colleagues who have questions about invoices or cost overviews. Ensure all billing processes follow internal guidelines and relevant regulations. Support external audits when required. Analyze billing data, identify irregularities, and discuss findings with stakeholders to help improve processes. Team and reporting This position is part of a diverse team of nine finance professionals who value collaboration and a supportive work environment. The Billing Operations Specialist reports directly to the Manager Finance & Control. Location This role is based in Amsterdam, Noord-Holland, Nederland.

Apr 21, 2026

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Operations Specialist - Fleet

MyWheels

Full-time|On-site|Amsterdam, Noord-Holland, Nederland

Are you eager to make a direct impact on the performance of the largest electric car-sharing fleet in the Netherlands? Do you thrive on enhancing uptime, monitoring service levels, and identifying discrepancies before they escalate into issues? If so, we want you on our team!As an Operations Specialist - Fleet, you will ensure that our fleet is maximally available, clean, and compliant every single day.About MyWheelsMyWheels is on an ambitious mission: to reduce the number of cars from 9 million to 1 million. That’s enough to share and keep the Netherlands mobile. With MyWheels, there’s always a car-sharing option within walking distance: the convenience of a car without ownership. This is not only financially appealing, but also better for the environment and contributes to more livable cities. As an Operations Specialist - Fleet at MyWheels, you will contribute to a sustainable mission. MyWheels is the largest electric car-sharing platform in the Netherlands. We are also making significant strides with Vehicle-to-Grid (V2G) technology: bi-directional charging that allows our electric cars not only to drive on electricity but also to supply power back to the energy grid. This helps stabilize the energy grid and reduce congestion. We are building the future of mobility and energy supply. From our Amsterdam office, MyWheels works with an enthusiastic team to realize our mission of mobilizing the Netherlands while providing solutions to significant societal challenges. Our core values guide our collaboration and decision-making: we think big, we challenge ideas, we build together, we own it, we adapt quickly & we work smart. This ensures that we not only grow rapidly but also continuously improve ourselves every day. What Will You Do?In this role, you will be responsible for monitoring and enhancing the operational performance of our fleet. You will keep a close eye on the numbers, processes, and partners to ensure everything is in order.Your main responsibilities include:Managing Fleet Downtime

Feb 24, 2026

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Mid-Mile Operations Specialist

Peddler

Contract|On-site|Amsterdam, Noord-Holland, Netherlands

About PeddlerAt Peddler, we are dedicated to enhancing urban sustainability through rapid, intelligent, and effective last-mile delivery solutions. Our extensive network allows us to partner with top retail brands, ensuring deliveries are made with our 100% electric fleet.We aim to revolutionize urban logistics into a fully sustainable framework. Collaborating with international partners to supply our city hubs, we manage last-mile deliveries using our eco-friendly fleet. By joining Peddler, you will contribute to a company that prioritizes sustainability and innovation, playing a pivotal role in our mission to redefine last-mile delivery.Key ResponsibilitiesMake autonomous and critical operational decisions.Collaborate effectively with hub managers and teams.Act as a primary communication point across various operations.Oversee real-time operational activities.Facilitate the processing of operational updates.Guarantee data integrity and operational organization.Serve as a liaison for planners and Rider Controllers to clarify operational setups and resolve execution inquiries.

Mar 27, 2026

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Operations Specialist / Rider Controller

Peddler

Part-time|On-site|Amsterdam, Noord-Holland, Netherlands

Join Our Team as an Operations Specialist / Rider Controller at PeddlerAt Peddler, we are dedicated to enhancing urban sustainability through innovative last-mile delivery solutions. By collaborating with over 500 local retailers, we empower businesses within our cities and bridge the gap between them and consumer demand using cutting-edge technology. Our extensive network allows us to provide same-day delivery from various stores, renowned retail chains, and global brands, all powered by our 100% electric fleet.Our vision is to revolutionize urban logistics, establishing a fully sustainable delivery network that extends beyond local retail. We work closely with international partners to supply our city hubs, after which we manage the last-mile delivery using our electric fleet. By joining Peddler, you will become part of a company that prioritizes sustainability and innovation, playing an integral role in transforming last-mile delivery.Are you a student seeking a vibrant and educational side job? As an Operations Specialist / Rider Controller, you will be a vital member of our Operations team and serve as the primary contact for our bicycle couriers.Key ResponsibilitiesInspire and Support: Motivate our bike couriers while collaborating with your team to ensure seamless delivery operations.Facilitate Communication: Maintain effective communication between departments such as customer service and routing to ensure operational efficiency.Resolve Issues: Proactively identify and address incidents to minimize disruptions.Enhance Courier Performance: Monitor and support the development of our couriers to maximize their effectiveness.QualificationsExcellent Communication Skills: Proficient in both Dutch and English, with strong written and verbal abilities.Empathetic and Personable: You have a knack for making people feel valued and are comfortable providing assistance.Adaptable: Open to flexible shifts that suit your schedule, whether morning, afternoon, or evening.Why This Part-Time Role is Perfect for StudentsGain Valuable Experience: Immerse yourself in a fast-paced and expanding startup environment.Enjoy a Fun Workplace: Join a young and enthusiastic team that regularly organizes social events and gatherings.Flexible Hours: Easily balance your work with your studies.

Apr 2, 2026

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Knowledge Operations Specialist at Plaud | Amsterdam

Plaud Inc.

Full-time|On-site|Amsterdam

About Plaud Inc.Plaud is on a mission to redefine productivity through its innovative AI work companion, which has garnered the trust of over 1,000,000 users globally since its inception in 2023. Our note-taking solutions are designed to enhance performance and empower professionals by capturing and leveraging their insights and thoughts.Headquartered in San Francisco and incorporated in Delaware, Plaud Inc. merges cutting-edge AI technology with robust software solutions to push the frontiers of human-AI interaction. Our commitment to data security and privacy is underscored by our certifications, including ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031.Discover more about us at https://www.plaud.ai and connect with us on Instagram, X, Facebook, LinkedIn, and YouTube.

Feb 5, 2026

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Director of Field Engineering

Databricks

Full-time|On-site|Amsterdam, Netherlands

FEQ426R371 Join our dynamic and rapidly expanding organization as a Director of Field Engineering in the Benelux region. In this pivotal role, you will spearhead a team of first-line managers and pre-sales Solutions Architects, specifically targeting complex accounts. Your leadership will be instrumental in driving our growth across various sectors such as financial services, manufacturing, energy, public sector, healthcare, life sciences, retail, consumer goods, and communications, media, and entertainment. Your expertise in collaborating with sales organizations will be vital in enhancing consumption, while you mentor new sales and pre-sales team members to achieve excellence. You will guide your team and actively engage in opportunities to bolster their effectiveness. Proficiency in articulating complex, business value-focused solutions; supporting intricate sales cycles; and nurturing relationships with key stakeholders in large enterprises is essential. This role reports directly to the Senior Director of Field Engineering for Benelux & Nordics. The impact you will have Recruit and oversee first-line managers and an expanding team of technical pre-sales Solutions Architects. Foster a collaborative culture within a fast-growing team, exemplifying and promoting Databricks' customer-centric, teamwork-oriented, and diverse culture. Enhance the return on investment from Solutions Architect participation in sales cycles. Establish trust-based, long-term relationships with clients, while gaining insights into category-specific landscapes and trends. Encourage a solution and value-driven approach within the field engineering organization. Demonstrate an understanding of business needs and revenue potential for accounts within the assigned region. Help elevate Databricks' brand presence in Benelux in collaboration with the Marketing and Sales teams.

Feb 1, 2026

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Field Surveyor at TSMG | Amsterdam

Terry Soot Management Group

Full-time|On-site|Amsterdam

Join Our Dynamic Team as a Field Surveyor!Are you an adventurous individual who loves exploring new locations? At Terry Soot Management Group (TSMG), we specialize in comprehensive field data collection where automation falls short. Our mission is to gather critical data through feature counting, photography, videography, audio recording, and area scanning, ensuring our clients can make informed decisions. Our dedicated teams are situated across Europe and North America, always prepared to tackle new challenges.Project ObjectiveWe are currently focused on conducting field surveys for city stations to enhance mapping services. Your contributions will play a vital role in this initiative.Role ResponsibilitiesAs a Field Surveyor, you will receive daily assignments directing you to specific stations. You will utilize a handheld device to collect essential attributes at each station and create clear pathways from the station's entrance to the platforms. This role is ideal for someone energetic and enthusiastic about visiting new places.Project DurationThe project is ongoing, and we are eager to welcome a new member to our team!Work ScheduleThis position entails a Monday to Friday schedule, requiring 8 hours of work each day, totaling 40 hours a week.

Apr 16, 2024

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Product Operations Specialist - Early Talent Program

Nebius

Full-time|On-site|Amsterdam, Netherlands

Why Join Nebius?Nebius is at the forefront of cloud computing, empowering the global AI economy. We provide essential tools and resources that allow our clients to tackle real-world challenges and revolutionize their industries without incurring substantial infrastructure costs or the need for extensive in-house AI/ML teams. Our team is composed of some of the most experienced and innovative leaders and engineers in the field, working on the cutting edge of AI cloud infrastructure.Our Work EnvironmentBased in Amsterdam and listed on Nasdaq, Nebius has a global presence with R&D hubs spread across Europe, North America, and Israel. Our diverse team of over 1,400 employees includes more than 400 highly skilled engineers with profound expertise in both hardware and software engineering, complemented by an in-house AI R&D team.Your RoleNebius is seeking an enthusiastic Product Operations Specialist as part of our Early Talent Program. You can work from our offices located in Amsterdam or Belgrade.Your Responsibilities Include:Developing...

Apr 30, 2026

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Enterprise / Principal Field Engineer

Cognite

Full-time|$100/yr - $100/yr|On-site|Amsterdam, North Holland, Netherlands; England, United Kingdom; France; Germany; Norway (Oslo)

Cognite is a pioneering force in the realm of industrial digitalization, dedicated to crafting innovative AI and data solutions that address some of the world's most challenging and high-impact problems. With a rich industrial heritage and a robust suite of AI capabilities, including low-code AI agents, we propel digital transformation efforts to enhance operational efficiency and effectiveness.Our ambitious goal is to unlock $100 billion in customer value by 2035, fundamentally transforming the way industries operate worldwide.

Mar 17, 2026

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Operational Excellence Specialist

dev2

Full-time|On-site|Amsterdam

Join our dynamic team at dev2 as an Operational Excellence Specialist. In this role, you will be pivotal in enhancing our operational processes and driving continuous improvement initiatives. You will work closely with cross-functional teams to identify areas for optimization and implement best practices that elevate our service delivery and operational efficiency.

Nov 7, 2021

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Customer Operations Specialist

Seenons

Part-time|On-site|Amsterdam, Noord-Holland, Nederland

Ben jij klaar om een bijdrage te leveren aan de transformatie van de afvalindustrie?Wij zijn Seenons, een innovatief technologiebedrijf met een duidelijke missie: het creëren van een wereld zonder bedrijfsafval.Wij verbinden alle betrokken partijen in de afvalsector voor circulair afvalbeheer. Hiermee ondersteunen we grote organisaties in hun afvalreductie en zorgen we ervoor dat we waardevolle grondstoffen behouden, op weg naar een echte circulaire economie. Dit realiseren we met een team van gepassioneerde professionals die werken aan een betere toekomst. Daarom zijn we op zoek naar een Customer Operations Specialist (intern ook wel Operations Specialist genoemd) die proactief is, overzicht houdt en energie haalt uit het efficiënt organiseren van processen.Wat houdt jouw rol precies in? Je bent de spil van de operatie en het eerste aanspreekpunt voor onze klanten en servicepartners (afvalinzamelaars, logistieke partners). Je waarborgt de kwaliteit van onze dienstverlening van planning tot uitvoering en administratie. Je bent het primaire contactpunt voor vragen en verwerkt supporttickets die binnenkomen. Je houdt het overzicht over de dagelijkse operaties binnen het Seenons-platform. Je signaleert operationele knelpunten en lost deze efficiënt en praktisch op, in nauwe samenwerking met onze klanten en partners. Je ondersteunt onze Customer Success Managers in hun administratieve taken. Je denkt actief mee in projecten die bijdragen aan onze ambitieuze Zero Waste-missie.

Feb 3, 2026

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Senior Field Marketing Manager - EMEA

ClickHouse

Full-time|On-site|Amsterdam (EMEA)

About ClickHouseNamed in the prestigious 2025 Forbes Cloud 100 list, ClickHouse stands out as a pioneering and rapidly expanding private cloud company. With over 3,000 satisfied clients and an astonishing annual recurring revenue (ARR) growth exceeding 250% year-over-year, we are at the forefront of real-time analytics, data warehousing, observability, and AI workloads.Our remarkable momentum was further affirmed by a recent $400 million Series D funding round. In the last three months alone, notable clients such as Capital One, Lovable, Decagon, Polymarket, and Airwallex have either adopted or expanded their use of our platform. These organizations join a distinguished clientele that includes AI innovators and global brands like Meta, Cursor, Sony, and Tesla.We are dedicated to revolutionizing the way businesses leverage data. Join us on this exciting journey!ClickHouse is seeking a Senior Field Marketing Manager to play a critical role in enhancing awareness and consideration for our products among enterprise clients through both virtual and in-person events across the UKI, Nordics, and Benelux regions.In this pivotal position, you will work alongside the Head of Regional Marketing in EMEA to amplify the effectiveness of our sales team through strategic field marketing initiatives. Your day-to-day tasks will revolve around executing high-quality events paired with comprehensive end-to-end campaigns, identifying trends specific to ClickHouse’s enterprise audience, and conducting campaign analyses to consistently refine our field strategy.

Feb 23, 2026

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Payments Operations Specialist

dev2

Full-time|On-site|Amsterdam

Join our dynamic team at dev2 as a Payments Operations Specialist, where you will play an integral role in streamlining payment processes and ensuring operational efficiency. This position is ideal for individuals who are passionate about financial operations and eager to contribute to the success of our innovative projects.

Nov 7, 2021

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Customer Operations Specialist

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About the job

Ben jij klaar om een bijdrage te leveren aan de transformatie van de afvalindustrie?

About Seenons

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